Bristol Teleworkers Integration Consulting and Support
System Design, Setup, Administration and Help Desk Consulting Services
Enlarging your telecommuter workforce can have a major impact on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Bristol company to pick the right tools and adhere to best practices in creating and maintaining a safe virtual office ecosystem for teleworkers that promotes teamwork and returns top value. Progent can provide services that go from on demand expertise for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent's consultants can assist Bristol, United Kingdom organizations to with any aspect of building a high-performing work-from-home environment by providing network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk services, security and compliance, backup/restore solutions, and streamlined management.
Infrastructure for Telecommuters
Integrating the physical and software infrastructure needed to support an at-home workforce can be especially challenging if you must manage a mix of worker-owned hardware such as desktop computers and laptops, routers, and wireless appliances from various vendors and with a variety of OS software and firmware releases. Progent's background delivering remote support for both legacy and current IT products in remote office venues enables you to make cost-effective use of your available network infrastructure and provides you with fast access to expertise for making essential upgrades. Services offered by Progent to help your company to implement a high-functioning work-at-home ecosystem include:
- VPN connectivity makes it possible to create a secure connection for authorized remote workers to access IT assets situated at your company datacenter or in a public cloud. Progent can help your company to deploy and manage VPN access between your at-home workforce and your key network resources by providing remote VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can assist your remote workers to set up Cisco's AnyConnect client software to provide safe VPN connections for a broad range of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to see and use a data center computer's desktop. This provides IT managers more control over the digital environment of telecommuters and offers remote users a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect at-home networks to the Internet and support VPN connections, home wireless connectivity, and firewalls. Progent can provide top-tier online support for setting up routers from a range of vendors. See router integration services from Cisco-certified consultants.
- Home Wireless networks, often shared by the whole family and guests, are frequently utilized by at-home employees to access their router for work. This can create performance as well as security problems. Progent can assist businesses to resolve these problems by providing services like Cisco Aironet integration expertise, Cisco Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi AP setup help.
- Internet connectivity methods affect the performance and availability of connections between at-home workers and the company data center. Vital processes may require backup Internet access in case the normal connection fails. Progent offers guidance for picking Internet service providers, selecting sensible service packages, and integrating redundant Internet access. See Internet connectivity solutions.
VoIP Integration for At-Home Workers
Expanding the business PBX system to accommodate teleworkers is vital to maintaining an effective at-home workforce. A broad range of cloud-centric IP voice products are popular with small and mid-size businesses to support teleworkers. Many enterprises rely on Cisco's modern or older products for IP voice solutions. Progent can assist organizations of all sizes to design or maintain a telecommuter VoIP environment that provides the versatility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help organizations tune their existing Cisco VoIP systems to support a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony features to devices such as IP phones, media processing products, VoIP gateways, and multimedia software deployed throughout the network. Unified Communications Manager supports other combined media services such as messaging, video conferencing, and team collaboration networks. For more information about Progent's CUCM support, see CUCM consultants.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent can assist your company to maintain your current CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other early VoIP platforms, see CallManager expertise.
- Cisco IP Gateways enable connectivity with PSTN networks and with users working outside the corporate perimeter like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to support these solutions and provide on-demand configuration and troubleshooting expertise.
Voice/Video Conferencing for At-Home Workers
A broad range of voice/video conferencing products from leading technology companies support online discussions, video conferencing, chat sessions, and content sharing for both local users and telecommuters. Many companies use multiple products to accommodate their various partners and clients. Progent can assist you to manage your existing voice/video conferencing ecosystem and optimize the engagement of your remote workforce.
- Skype for Business is Microsoft's leading communications product that supports real-time presence, IM, voice and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist you to configure and manage Skype for Business clients to support your at-home workforce. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone platform for iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow up to 32 concurrent users for video calls. For details about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session capture, plus revision and playback for future reference. To learn more about Progent's support services for Cisco Webex and for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities that include voice/video calling, persistent chat, plus file sharing. For details about Progent's support services for Microsoft Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and assist your business to optimize your WAN architecture to run them.
Microsoft Integrated Collaboration Platforms for Telecommuters
Microsoft's collaboration products are closely integrated with Microsoft's popular Office suites, providing a rich ecosystem of applications that deliver a cohesive user interface for sharing data and ideas throughout multiple sites and on a broad range of endpoints. Progent has delivered online consulting services for SharePoint and Exchange Server since their first releases and can assist your company to deploy these flagship collaboration products to optimize the effectiveness of your at-home workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and supports third-party cloud services to provide real-time collaboration. Designed as a replacement for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, audio/video meetings with screen sharing, calling, cloud voicemail, group email, as well as file and application sharing. Teams is closely integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (previously called Azure Active Directory) for delivering its full range of features. For details about Progent's support services for Microsoft Teams and Teams Premium, visit solution design and configuration expertise for Microsoft Teams.
SharePoint uses web entities to facilitate collaboration and information delivery by providing policy-based access to data, business processes, and tools for looking through company-wide business data. SharePoint enables you to build secure web portals that enables at-home workers to view and update aggregated corporate intelligence via Wikis, Blogs, social networking sites, and Web Parts (Widgets). To learn about Progent's SharePoint support services, visit SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange expertise, visit integration consulting services for Exchange.
OneDrive is Microsoft�s collaborative cloud file hosting and synchronization service, comparable to GoogleDrive. Remote users can save files to the OneDrive service, and co-workers anywhere can retrieve them safely through a browser. Included with Office 365, OneDrive enables at-home employees to co-author files. Edits made offline are synced when you go back online. For information about Progent's consulting services for Microsoft OneDrive, refer to Onedrive configuration experts.
Cloud Integration for Telecommuters
Progent offers affordable remote assistance for enabling businesses to build, maintain and troubleshoot cohesive network models that include physical data centers, teleworkers, branches, and public cloud services. Progent offers top-tier consultant for all modes of cloud service including Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help remote workers resolve problems with public cloud connectivity, identity, and security.
Microsoft Azure is a popular platform for cloud software and services that enables you to use IT infrastructure, virtual servers, and critical applications running on Microsoft's extensive cloud. Microsoft Azure features over 100 services services such as the ability to host Windows and Linux-powered virtual machines, on-demand cloud storage, messaging, app development with Visual Studio, and data backup. Progent can assist you to set up VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity management with Azure Active Directory, and design data backup and restore systems with Azure Backup. Progent's cloud experts can also show you how to create secure connections to Azure for at-home workers by configuring and troubleshooting firewalls and VPN IPsec tunnels. To find out about Progent's consulting expertise for Microsoft Azure, see Microsoft Azure consulting.
Microsoft 365, formerly called Office 365, is Microsoft's growing suite of business productivity applications and cloud services offered on a subscription basis. Office apps and services are marketed in a variety of plans intended for customers ranging from students and small offices to large enterprises. Progent offers quick and easy online access to consultants familiar with Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist you to assess the numerous subscription plans offered with Microsoft 365 and configure 365 applications for your telecommuters in a way that delivers maximum business value. To learn about Progent's support services for Microsoft 365, visit Microsoft 365 integration services.
Microsoft 365 Exchange Online is among the most widely used applications in the Microsoft 365 product line. Microsoft 365 Exchange Online provides the benefits of lower costs for data center infrastructure, easier management, dynamic scaling, high reliability, and additional advantages associated with cloud computing. Microsoft has engineered Exchange Online to operate seamlessly with on-premises Exchange environments, enabling you to build hybrid cloud/onsite networks. Progent's certified Exchange consultants are available for as-needed help to get you through challenging IT roadblocks and also offer end-to-end project management outsourcing to ensure your at-home workers have convenient and secure access to your Microsoft 365 Exchange Online deployment. To learn Progent's consulting services for Exchange Online, see Microsoft 365 Exchange Online configuration and support expertise.
Amazon AWS is a trailblazer in the public cloud computing arena and is the industry's top source of cloud-based services. Progent offers rapid and affordable online contact with cloud connectivity experts who can help your organization to design, implement, manage, and troubleshoot hybrid information networks that integrate Amazon AWS cloud services with on-premises resources and with other popular cloud platforms like Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to assist you to create a high-availability network model so your employees have a consistent computing environment whether they are working from your headquarters, a branch office, at home, or on the move. To learn about Progent's expertise for Amazon AWS, go to Amazon AWS consulting services.
Google Cloud Platform is a popular set of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your organization to extend your current IT assets with the Google Cloud Platform, and Progent's DBA consultants can show you how to make your critical apps cloud friendly so your teleworkers can take full advantage of Google Cloud services. Progent can assist your business to deploy virtual machines on Google Cloud Compute Engine, design a cost-effective storage solution with GCP Storage services, and streamline access management for remote workers with Google Cloud Identity services. Progent's consultants can also assist you to utilize GCP's management tools to control and monitor your GCP ecosystem. For details, go to Google Cloud Platform integration expertise.
Help Desk Call Center Support for Remote Workers
A sudden, company-wide switchover to a teleworker workforce, which could be the result of a pandemic or as part of a business continuity process, can overstretch even the most efficient in-house Call Center. Progent's Help Desk Call Center services allow businesses of any size to outsource or expand their Call Center with Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk Call Center support services leverage Progent's extensive team of online IT support experts along with enterprise-class ticketing and tracking software to offer an affordable, state-of-the-art Call Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of online Level 1 PC technical support from service requests to trouble ticket generation, screen sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables teleworkers to check or revise their current trouble tickets, enter information, and append screen captures and relevant files. Technical support services are provided at a significant discount off Progent's normal Level 1 desktop service rates, and Progent makes available the option of fast escalation to Level 2 and Level 3 IT experts to deal with complex problems. For more information, go to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Call Desk Augmentation Service allows you to augment your existing Call Center organization by splitting responsibilities for Call Center services transparently between your regular support personnel and Progent's nationwide roster of PC support technicians and subject matter experts. Progent's shared Call Desk service is based on a co-sourcing support solution utilizing the leading professional services automation tool for managing service requests and trouble tickets, establishing ownership, monitoring progress, and generating reports. For information about how Progent's Support Desk Supplementation Services can help your business to deliver best-in-class technical support to your at-home employees, visit Progent's Help Desk supplementation Services.
Cybersecurity for Teleworkers
At-home employees typically use their personal devices and usually work in an unsecured physical area. This situation increases their susceptibility to malware threats and calls for careful deployment of firewalls, AV tools, MFA-based identity verification, remote monitoring, extensive user training, and the development of policies built on best practices. Progent's veteran team of data security support consultants can assist your business to design, configure and maintain an effective security solution that guards critical IT resources in environments that include an at-home workforce.
Firewalls allow companies to create a network that can be securely accessed by on-premises users as well as by telecommuters, mobile users, suppliers, customers, and other stakeholders. Next-generation firewall devices permit you to configure and control appropriate permissions to various classes of users and to scale your IT network and adjust your cybersecurity posture as your business evolves and as cyber threats grow increasingly complex. Progent supports both new and legacy security appliances from all leading vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall support services, go to firewall support expertise.
Remote Endpoint Monitoring makes it easy to watch over the various devices used by remote workers and either reject or spot and mitigate the latest cyber attacks such as ransomware. With ProSight Active Security Monitoring services, a lightweight agent is put on each protected endpoint, monitoring all activity and using advanced AI technology from SentinelOne to identify zero-day attacks on arrival. When an attack is spotted, ProSight Active Security Monitoring immediately isolates the targeted endpoint from the network to contain the malware. Because the ProSight ASM agent is autonomous, endpoints remain protected even if they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight Active Security Monitoring, see remote endpoint monitoring for an at-home workforce.
Progent's Duo MFA Services incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo supports single-tap identity confirmation with iOS, Android, and other out-of-band devices. With Duo 2FA, when you log into a secured application and give your password you are requested to verify who you are on a unit that only you possess and that uses a different network channel. A wide range of devices can be used as this second means of authentication including a smartphone or watch, a hardware/software token, a landline telephone, etc. You can designate multiple validation devices. For more information about Duo identity validation services, refer to Cisco Duo MFA two-factor authentication (2FA) services for remote workers.
Security Audits can evaluate the exposure of your information system to all types of external and internal security threats for a network that incorporates remote workers. Progent can run remote, automated cybersecurity inventory software for quickly and affordably detecting a broad range of security gaps that can be found over the Internet. Progent's endpoint security assessment experts, which can be managed by network security professionals with top certifications such as CISA, CISSP, and GIAC, can help your business to audit your processes and governance policies and review your IT infrastructure to allow you to design top-level protection for your teleworkers.
Horizon3.ai's NodeZero Penetration Testing Platform is a breakthrough penetration test (pentest) product family that can deliver automated threat assessment of your work-from-home connectivity solution as well as your internal and perimeter networks so you can expose, prioritize, fix, and confirm security weaknesses before threat actors can take advantage of them. Progent's pentest experts can assist you to deploy NodeZero to carry out thorough penetration tests of your network perimeter and your internal IT infrastructure in order to determine your present security posture. Progent's NodeZero experts can also assist you to harden your network security and can assist you to plan and deploy a cohesive cybersecurity ecosystem that simplifies management and delivers maximum cyber defense for on-prem, multi-cloud, at-home, and perimeter IT resources. To find out more information about Progent's vulnerability assessment services powered by on NodeZero's pentest products, see Consulting Support for NodeZero's Penetration Test Products.
Download White Paper: Securing a Work-From-Home (WFH) Network
To view or download a white paper about key areas to concentrate on for protecting a network that supports work-from-home staff, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Teleworkers
The field of Data Protection covers backing up and recovering vital data in order to avoid data loss and reduce restoration time in the event of storage system failures resulting from hardware issues, programming glitches, human error, malware, or any other reason. Reliable data protection strategies can be especially challenging to design and maintain in hybrid networks that incorporate in-house data centers, public clouds, and an at-home workforce.
- Backup/Recovery solutions for telecommuters must address diverse types of user-owned endpoints. Progent offers quick remote access to experts knowledgeable about a wide array of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iPads and smartphones. Popular backup/recovery products supported by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect data spread across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and features granular restore and unified management.
- Disaster Recovery/Business Continuity (DR/BC) plans commonly anticipate scenarios that call for a temporary switch to telecommuting. Progent's expert disaster recovery preparedness experts and business continuity consultants can help your company to develop, document and test a DR/BC plan that addresses the logistics of moving to telecommuting.
Unified Management for Remote Workers
Microsoft has renamed and reshuffled its endpoint management platforms under the name Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing local computers. Microsoft Endpoint Manager provides a centralized platform for protecting corporate data by controlling onsite, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud-based service for managing and securing remote computers and software. Remote endpoint devices can be personally owned or business owned. IT administrators managing the endpoint computers of at-home workers can utilize Intune to provision and authenticate apps on managed devices, push updates and certificates, configure rules for accessing data and networks, manage passwords, create VPN connections, determine how telecommuters share information, establish threat defense, ensure security compliance, and erase corporate data from lost, stolen or decommissioned endpoint devices. Microsoft Intune works with iOS, Android, Windows, and macOS endpoints. To find out about Microsoft Intune and how Progent can assist you to use Microsoft's Endpoint Management to manage the endpoint devices of your teleworkers, see Intune telecommuter device management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM product that helps network managers to keep remote endpoint devices up to date and secure. Workspace ONE uses VMware AirWatch technology for centralized endpoint management along with VMware's Horizon virtual software delivery technology for identity control, application management, and setup management of endpoint computers. Workspace ONE runs with endpoints powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site deployment via a perpetual license. Key features of Workspace ONE include fast remote provisioning of out-of-the-box notebooks, quick onboarding of new users, policy setting and enforcement for all classes of devices, unifies management reporting and performance analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud products. For details about Progent's expertise for VMware Workspace ONE, visit VMware Workspace ONE remote endpoint management expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Bristol, United Kingdom business, phone
An index of content::
Small Business Private Clouds Consultancy
Specialist Small Business Private Clouds
Progent's private cloud hosting service enables small and midsize businesses to run key applications like SQL and Exchange from a secure Tier III data center facility on fault-tolerant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for automatic backup and restoration. Smaller organizations can use Progent's private cloud hosting service to eliminate major capital costs for the acquisition, maintenance, and operation of network equipment and data center facilities while achieving the highest levels of system availability and physical security.
Windows and Solaris Support Services
Windows and UNIX Consulting Services
If your office network mixes UNIX, Linux or Solaris technology with Microsoft Windows, Progent can assist you to incorporate your computers into a cohesive network that allows all your OS platforms to run side by side for simple administration, seamless information exchange, high dependability, superior throughput, and strong protection. Progent's UNIX and MS Windows coexistence assistance services include IT architecture integration and support, consulting for Windows services for UNIX, remote server monitoring and management, online technical support and troubleshooting, in-person technical support, and Helpdesk outsourcing.
Microsoft Certified Network Service
Certified Microsoft Partner Server Install
Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the highest client satisfaction and enjoy the closest operational relationship with Microsoft. The knowledge, skills, and dedication needed to earn the status of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your company more complete technical solutions for your information network.
Double Take Replication Manager Network Engineer
Double-Take Backup Consultants
DoubleTake/Carbonite Software offers a family of tools intended to deliver small and midsize companies a variety of affordable solutions for backing up and restoring business-critical workloads such as Microsoft Exchange Server, Microsoft SQL Server, Blackberry, and SharePoint. Progent's disaster recovery planning consultants have in-depth backgrounds incorporating DoubleTake/Carbonite products into small company information systems to create a high level of fault tolerance and disaster recovery capability at a budget-friendly cost.
Microsoft Exchange 2007 Engineers
Exchange Server 2007 Technical Support Services
Progent's expert support team can show you how to define and deploy an efficient in-place Exchange Server 2007 upgrade plan that minimizes network disruption, simplifies long-term support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent offers the knowledge and experience to finish your project quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and design services include expertise with the integration of third-party enhancements of Exchange Server 2007 that are best aligned to your business goals.
wireless IP phones and Aironet APs Technical Consultant
CCDP Certified Wi-Fi IP phone integration Consulting
Progent's Cisco wireless VoIP phone configuration consultants can provide online and onsite assistance to help your organization build and manage a Cisco wireless VoIP phone deployment by delivering integration services that range from troubleshooting the configuration of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.
Fortinet 900 Series Firewalls Specialist
Fortinet 4800 Series Firewalls Support and Setup
Fortinet next-generation firewalls (NGFWs) are leaders in offering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can help your business to integrate your Fortinet firewalls to safeguard your digital resources at the enterprise perimeter, within the data center, at branches, and at the cloud edge.
Award Winning Microsoft Exchange Server 2013 Network Support Company
Top Microsoft Sharepoint Server Manager
Progent's Microsoft-certified experts can provide computer help and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can show you how to design, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
Dynamics GP Great Plains Software Online Support Services
Dynamics GP Great Plains Accounting On-site Technical Support
important characteristics of Dynamics GP/Great Plains software include a modular structure that allows you to license only the functionality you require, a standardized foundation built on Microsoft technologies to secure your investment and offer a tightly integrated environment, advanced reporting services that allow you to monitor all activities, revenues and expenses and sales trends, compatibility with Microsoft Office to speed access to corporate information, the capability to integrate data from virtually any db software or desktop software into Microsoft GP/Great Plains, plus an open architecture that makes it possible to create specialized programs. Progent can help you set up and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can provide experienced GP/Great Plains consultants to help you turn the advanced features of Microsoft Dynamics GP/Great Plains accounting into a productive business management solution.
Microsoft Database Consulting
Database Administration Professional
Progent's Microsoft-certified database application developers offer small and midsize businesses online support for leading RDBMS products such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Services available from Progent include software installation and configuration, application architecture and programming, administration support, replication solutions, capacity planning, performance optimization, migration, information security, backup/restore options, troubleshooting, and webinar training.
After Hours Consulting Flexential Tampa Internet Data Center
Professional Flexential Data Center
Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting. Progent has a team of IT experts based in the vicinity of Tampa, and Progent can also provide remote support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware professionals, and senior disaster recovery/business continuity planning experts. Progent can also assist your business to design and implement a migration to the Flexential facility by providing services like designing solution configuration, specifying hardware, system configuration and validation, debugging, streamling remote network management, and educating your network support team.
Work from Home Network Infrastructure Professional
Network Consultants Offsite Employees Infrastructure
Progent can help small and mid-size businesses to plan, deploy and debug the infrastructure required for at-home workers.
Forefront Network Inspection System Computer Consultants
Microsoft Experts Forefront TMG IT Services
Microsoft Forefront TMG 2010 is based on the proven security technologies of ISA Server 2006 and offers a easily managed Internet gateway that delivers a single-server solution for an array of security functions including an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security reporting capabilities, allows custom reports powered by SQL Server, integrates with Active Directory to simplify authentication, and can be installed as a virtual server to cut costs and enhance availability. Progent's Microsoft consultants can help your company to plan and carry out test and production deployments; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent can also assist you to migrate smoothly to Forefront TMG 2010 from any version of ISA Server.
IoT sensors patch management Consultant
Software patch management Engineer
Progent's support services for software and firmware patch management offer organizations of any size a flexible and affordable alternative for assessing, validating, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, such as printers, network appliances such as switches and wireless access points, and IoT devices like alarms and robotics.
Emergency Work from Home Solutions Network Engineer
Telecommuter Integration IT Services
Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, tune, administer, and debug computer networks that incorporate telecommuters.
On-site Technical Support SMS 2003 Upgrade
Systems Management Server IT Services
Progent's Microsoft certified consultants offer small and mid-size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver important applications rapidly and automatically to appropriate users, lower product costs and adhere to licensing agreements by understanding usage profiles, improve Windows protection by increasing your awareness of vulnerability and by delivering critical updates, manage your mobile workforce through industry standards independent of connection or location, and reduce operational costs by fully utilizing the management capabilities incorporated into Windows. Progent's SMS engineers can show you how to use SMS effectively for automated software and application deployment, security patch administration, and asset monitoring management including program and appliance inventory.
Windows Server 2016 Hybrid Outsourcing
Windows Server 2016 High Availability Professionals
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting to assist businesses of any size to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
24x7 Meraki Outdoor APs Remote Technical Support
wireless VoIP phone integration Support and Help
Progent's Cisco-certified wireless integration consulting experts can assist you to deploy, manage, and troubleshoot Cisco wireless products such as Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Google Android patch management Consult
Endpoint patch management Services
Progent's managed services for software and firmware patch management offer organizations of any size a flexible and affordable solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, endpoints printers, infrastructure appliances such as switches and wireless access points, and IoT devices like sensors and robotics.
Hyper-V 3.0 Virtual Consulting Services
24-Hour Microsoft Hyper-V 3.0 Server Virtualization Services
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in key areas including multitenancy, flexible infrastructure, cloud readiness, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can help your business to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut IT expenses and enhance availability.
Windows 7 Migration Support Consultants
Microsoft Windows 7 Migration Computer Consultants
Progent's certified consultants offers offsite and onsite consulting services to assist your company to manage, maintain, and repair computers based on Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, data and identity protection, backup and restore, online connectivity, smartphone and tablet integration, Wi-Fi configuration, and remote network monitoring.
ISR Routers Support Services
Support Outsourcing Meraki MX67 router
Cisco has designed a full product line of routers including routers designed to deliver the protection, bandwidth, and availability demanded by customers ranging from branch offices to worldwide enterprises. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and network availability. Progent can show you how to choose and configure Cisco routers to build a solid infrastructure for your IT system and to make it easy to grow as you add new users, start new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS platform, such as the Cisco 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Series Routers.
CCIE Certified Cisco VPN Computer Consultants
Cisco RADIUS Security Technology Consulting Services
Cisco's network security and remote connection technology for small companies represent a full range of easy-to-administer security products to help safeguard your local and remote information system. Cisco's VPN product family includes switches, firewalls, intrusion detection devices and VPN appliances. Progent's professional consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security technologies that fit most closely with your company goals.
ASA 5580 Firewall Remote Troubleshooting
Cisco Firewalls Integration Services
Progent's Cisco CCIE-certified network infrastructure consultants can help your organization to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Exchange 2016 Integration Technology Consulting
Exchange 2016 Microsoft 365 integration Online Support Services
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange 2016 including designing high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines, databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Consultants Microsoft Dynamics GP 2015 R2
Dynamics GP 2015 Power BI Designer
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new design that improves cloud integration, works with popular handheld devices, allows single login with Microsoft Azure Active Directory, and strengthens security and compliance. Dynamics 2015 R2 also streamlines reporting, includes new Workflows, extends the Web Client, and adds over 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad technical skills and hands-on experience to address the many IT and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will optimize the return on your investment in this mission-critical platform.
Wireless Security Scan Consultants
Internal Security Inventory Consulting Services
Progent provides small businesses two low-cost network security inventory packages that include, at a preset price, remotely managed scans of your network security profile which are evaluated by expert security engineers who interpret the results of the scan, deliver unbiased summaries of your current security vulnerability, and make suggestions for improvements. Progent has developed two non-overlapping security evaluation packages for external and internal scanning that are priced to fit the budgets of small companies while delivering enterprise-class evaluations of your IT network's exposure to attack.
Windows desktop virtualization Consultant Services
Citrix Receiver Support Services
Citrix offers a comprehensive family of platforms that deliver advanced manageability, expandability, and performance for server virtualization and for centralized delivery of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help you to evaluate the strategic advantages of Citrix virtualization products and show you how to plan, validate, deploy, optimize, and maintain Citrix virtualization platforms.
Communications device patch management Engineer
IoT sensors patch management Technology Professional
Progent's support services for software and firmware patch management offer businesses of any size a flexible and affordable solution for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your servers, such as scanners, infrastructure appliances like routers and Wi-Fi APs, and Internet-of-Things devices such as alarms and health monitors.
Branch Office Consultant
Consultants Branch Offices
Years of background providing Microsoft support and Cisco technology consulting has allowed Progent to build a unique ability for supporting branch offices that need IT help with the responsiveness associated with with small organizations but which includes professional client interaction, complete documentation, and compliance with corporate IT standards. If your enterprise has a sales office located anywhere in California or any area covered by Progent's engineers, Progent can offer a wide range of in-person and remote network support services and system design assistance.
Engineer .NET Visual Basic
Top Ranked Contract Development .NET C#
Progent's application experts have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET apps rapidly and affordably.
MOM 2016 Online Consulting
Expert Microsoft Certified Monitoring and Reporting Computer Consultant
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, optimizing and fixing Microsoft SCOM environments and can provide companies of all sizes advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on leading practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or onsite technical support to assist you to fix serious issues uncovered by System Center 2012 Operations Manager.
Configuration Windows Server 2019 Hybrid Configuration
Windows Server 2019 Cybersecurity Consulting
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant improvements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.
Microsoft 365 Outlook Integration Network Consulting
Office 365 Outlook Integration Outsourcing
Progent can assist your business to understand the many subscription options available with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 in a way that delivers top business value. Progent supports cross-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and maintain hybrid solutions that seamlessly combine local and cloud products and services.
2500 Wireless Controller Consultant
wireless controller Consulting Services
Cisco's {Catalyst Wi-Fi controllers streamline the administration of wireless networks by unifying the provisioning and control of Wi-Fi access points, optimizing Wi-Fi throughput by limiting the effect of RF congestion, enhancing Wi-Fi availability with rapid auto-failover, and strengthening data security by detecting threats and analyzing traffic content according to user type and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or carry out an efficient migration to Cisco's latest Wi-Fi controller technology.
SMS Server Upgrade Consulting
IT Consultant Microsoft SMS
Progent's Microsoft certified consultants provide small and medium size businesses world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to install critical software quickly and reliably to appropriate users, lower software costs and stay compliant by determining usage profiles, improve Windows security by improving your knowledge of weak points and by delivering targeted updates, manage your external workforce through accepted standards independent of connection or geography, and lower operational expenses by efficiently exploiting the management capabilities incorporated into Windows. Progent's SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch administration, and resource monitoring management including program and hardware inventory.
24 Hour Windows 2003 Network Consultants
Support and Setup Windows 2003
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of support in Microsoft technology, assures you success in selecting the edition and configuration of Windows 2003 Server that aligns best with your business goals. Progent can also help you with planning, deploying, administering and supporting powerful IT applications based on Windows Server, and can streamline your upgrade from Windows 2000 or Windows NT.
Cisco Meraki Network Management Tools Computer Network Consultants
Cisco Hybrid Network Management Solutions Network Outsource
Progent's Cisco-Premier network management consultants can show you how to run Cisco's network management tools along with a selection of specialized third-party products to create a comprehensive network management solution to keep your network running reliably, conserve expensive resources, guard your data, recover rapidly from device failure or deliberate assaults, and allow you to expand or reassign network resources sensibly and economically as your business grows.
ProSight Spam Filtering Services Services
ProSight Email Guard Spam Filtering Technology Professional
Progent's ProSight Email Guard uses the technology of top information security vendors to deliver centralized management and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard combines cloud-based filtering with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper level of inspection for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, DLP, and encryption. The on-premises gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Check Point 9000 Quantum Force Firewalls Cybersecurity Firms
Check Point 15000 Firewalls Security Auditor
Progent's Check Point firewall consultants can show you how to design, deploy, and administer firewall environments that rely on Check Point Software Next Generation security gateways and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you support legacy Check Point firewalls or migrate efficiently to Check Point's next-generation security gateways.
IT Consulting SMS Migration
Configuration SMS Upgrade
Progent's Microsoft-certified consultants offer small and mid-size companies enterprise-class consulting support for Microsoft Systems Management Server 2003 and Configuration Manager, Microsoft's standard tools for update and deployment automation. System Center Configuration Manager 2007 is the new name for the change management solution formerly known as SMS Server. System Center Configuration Manager 2007 offers a range of new features to SMS Server including comprehensive automation, integrated Vista Microsoft Windows Server 2008 support, NAP security support, and device driver management. Progent's Microsoft certified consulting professionals can help you use SMS 2003 or Configuration Manager effectively for streamlined operating system and application software installation, security patch administration, application metering, and licensing compliance. Progent's engineers can also help you to migrate efficiently from SMS Server to Configuration Manager 2007.
Shared Call Center Consultant Services
Shared Help Desk Ticketing Troubleshooting
Progent offers three basic types of Help Desk support : Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts gives your customers instant access to a dependable technical group with years of experience providing phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's concentration is on giving the support Helpdesk a respected image as a solid contributor to company performance. Progent's target is to resolve and not simply record problems.
Top Microsoft Expert Migration Consulting Exchange 2000
24 Hour Microsoft Certified Expert Exchange 2000 Upgrade Help
Progent is among the most expert network support firms for integrating email and messaging systems powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses derive the full benefits of Exchange 2000 under common scenarios including upgrading from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.
Small Business Server 2011 IT Consultant
Top Rated Microsoft Small Business Server Consultancy
Microsoft Small Business Server (SBS) is an affordable suite of server products that offers the basis for a powerful but easy-to-manage information. The technical sophistication of the Microsoft .NET products included with Microsoft Small Business Server 2011 calls for a network consultant with real-world background designing and building cohesive, end-to-end business technology environments. Progent's Microsoft Small Business Server consultants have an average of over a decade of experience supporting computer networks powered by Microsoft platforms. This expertise ensures you success in deploying, administering, and troubleshooting IT environments that incorporate the SBS Server suite of servers and applications.
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