Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Senior Ransomware Consultant
Ransomware needs time to work its way across a target network. For this reason, ransomware assaults are typically launched on weekends and late at night, when support personnel are likely to take longer to recognize a break-in and are less able to organize a rapid and coordinated response. The more lateral movement ransomware is able to make within a victim's network, the longer it takes to restore core operations and damaged files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to assist organizations to complete the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineers can help businesses in the Bristol metro area to identify and quarantine breached devices and protect clean assets from being penetrated.
If your network has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Offered in Bristol
Modern variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online data and infiltrate any accessible system restores and backups. Files synchronized to the cloud can also be impacted. For a poorly defended environment, this can make system recovery almost impossible and effectively knocks the IT system back to square one. Threat Actors (TAs), the cybercriminals behind a ransomware attack, insist on a settlement fee for the decryption tools required to recover encrypted files. Ransomware attacks also attempt to steal (or "exfiltrate") files and TAs require an extra settlement for not publishing this information on the dark web. Even if you are able to rollback your system to a tolerable date in time, exfiltration can be a major issue according to the nature of the downloaded information.
The restoration process after a ransomware breach involves a number of crucial stages, most of which can be performed concurrently if the response workgroup has enough members with the necessary skill sets.
- Containment: This time-critical initial response involves arresting the sideways progress of the attack within your network. The longer a ransomware assault is allowed to run unrestricted, the more complex and more costly the restoration process. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery experts. Quarantine activities consist of isolating infected endpoints from the network to minimize the contagion, documenting the IT system, and protecting entry points.
- System continuity: This covers restoring the network to a basic useful degree of capability with the least downtime. This effort is usually at the highest level of urgency for the targets of the ransomware attack, who often see it as a life-or-death issue for their business. This activity also demands the widest range of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, productivity and line-of-business apps, network architecture, and safe endpoint access management. Progent's ransomware recovery team uses advanced workgroup tools to organize the complex recovery process. Progent understands the importance of working rapidly, continuously, and in concert with a client's management and network support staff to prioritize tasks and to get critical resources back online as quickly as feasible.
- Data restoration: The work necessary to recover files impacted by a ransomware attack varies according to the condition of the network, how many files are encrypted, and which restore techniques are required. Ransomware assaults can destroy critical databases which, if not gracefully closed, may need to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server depend on AD, and many manufacturing and other mission-critical applications depend on Microsoft SQL Server. Often some detective work may be required to locate undamaged data. For instance, non-encrypted Outlook Email Offline Folder Files may exist on staff desktop computers and laptops that were not connected during the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators.
- Deploying advanced antivirus/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's machine learning technology to give small and medium-sized companies the advantages of the same anti-virus tools deployed by some of the world's biggest corporations including Netflix, Visa, and NASDAQ. By delivering in-line malware filtering, identification, containment, recovery and analysis in a single integrated platform, Progent's ProSight Active Security Monitoring lowers TCO, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the hacker Progent has experience negotiating settlements with hackers. This calls for close co-operation with the ransomware victim and the cyber insurance carrier, if there is one. Activities include establishing the kind of ransomware involved in the assault; identifying and establishing communications the hacker; testing decryption tool; deciding on a settlement with the victim and the insurance provider; negotiating a settlement and timeline with the hacker; checking compliance with anti-money laundering sanctions; carrying out the crypto-currency disbursement to the hacker; receiving, reviewing, and using the decryption utility; debugging decryption problems; building a pristine environment; mapping and connecting drives to match precisely their pre-attack condition; and recovering machines and software services.
- Forensics: This process involves discovering the ransomware assault's storyline across the network from start to finish. This history of how a ransomware assault progressed within the network helps you to assess the damage and brings to light shortcomings in rules or work habits that should be corrected to prevent future breaches. Forensics entails the examination of all logs, registry, GPO, AD, DNS servers, routers, firewalls, schedulers, and basic Windows systems to look for variations. Forensics is usually assigned a high priority by the cyber insurance provider. Because forensics can be time consuming, it is critical that other important recovery processes like operational resumption are pursued in parallel. Progent has a large team of IT and cybersecurity professionals with the skills required to carry out the work of containment, business continuity, and data recovery without disrupting forensics.
Progent's Background
Progent has provided remote and on-premises network services throughout the U.S. for over two decades and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes consultants who have earned advanced certifications in foundation technology platforms such as Cisco networking, VMware, and major distributions of Linux. Progent's data security experts have earned industry-recognized certifications including CISM, CISSP-ISSAP, GIAC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also has top-tier support in financial management and Enterprise Resource Planning application software. This breadth of expertise gives Progent the ability to identify and integrate the surviving parts of your network after a ransomware attack and rebuild them quickly into a viable network. Progent has collaborated with leading insurance carriers including Chubb to assist organizations clean up after ransomware assaults.
Contact Progent for Ransomware Recovery Services in Bristol
For ransomware system recovery consulting services in the Bristol metro area, call Progent at 800-462-8800 or visit Contact Progent.