Expanding your telecommuter workforce may have a major effect on network infrastructure, security/compliance, and company culture. Progent has two decades of background helping SMBs to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Bristol organization to select the right tools and follow best practices in building and operating a secure virtual office solution for teleworkers that facilitates teamwork and returns maximum business value. Progent offers support services ranging from on demand guidance for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Bristol, United Kingdom businesses to succeed with any facet of creating a high-functioning work-at-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.

VoIP Integration for an At-Home Workforce
Extending the company phone environment to accommodate teleworkers is vital to maintaining a productive at-home workforce. A variety of cloud-centric VoIP products are used by SMBs to server teleworkers. Many enterprises depend on Cisco's current or older products for VoIP management. Progent can assist organizations of all sizes to design or tune a remote IP voice service that delivers the flexibility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help organizations optimize their current Cisco VoIP systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony features to devices like VoIP phones, media processing products, Voice over IP gateways, and multimedia applications deployed throughout the network. CUCM supports other combined media services like unified messaging, video conferencing, and team interaction networks. For details about Progent's CUCM support, visit Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help you to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other early VoIP products, refer to Cisco CallManager consulting.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users operating beyond the corporate perimeter such as telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN infrastructure to support these solutions and provide online deployment and troubleshooting services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing a productive telecommuter environment for your Bristol, United Kingdom organization, phone 1-800-993-9400 or visit Contact Progent.