Expanding your telecommuter workforce may have a major effect on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of experience helping businesses of all sizes to design, configure, administer, tune, and debug IT networks that support work-from-home employees. Progent can assist your Brooklyn company to pick the appropriate tools and adhere to leading practices in building and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers top business value. Progent can provide support services ranging from on demand guidance for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can help Brooklyn, New York organizations to succeed with any aspect of creating a high-performing telecommuting environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, endpoint security, backup/restore solutions, and unified management.

IP Voice Solutions for Teleworkers
Extending the company phone environment to include remote users is critical to maintaining an effective work-at-home solution. A broad range of cloud-based VoIP products are used by SMBs to server telecommuters. Many enterprises rely on Cisco's modern or older platforms for IP voice management. Progent can help organizations of any size to plan or maintain a telecommuter IP voice environment that delivers the flexibility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to assist businesses tune their current Cisco VoIP systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise telephony capabilities to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media applications deployed throughout the network. CUCM supports additional mixed media services like unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, refer to CUCM expertise.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can help you to maintain your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other legacy IP voice platforms, refer to CallManager expertise.
  • Cisco IP Gateways provide integration with PSTN networks and with clients working outside the corporate firewall like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to work with these VoIP solutions and deliver online configuration and debugging services.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive telecommuter environment for your Brooklyn, New York business, call 1-800-993-9400 or visit Contact Progent.