Enlarging your telecommuter workforce may have a major impact on network infrastructure, cybersecurity, and company culture. Progent has two decades of background assisting SMBs to design, deploy, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Brooklyn organization to pick the appropriate technologies and follow best practices in creating and maintaining a safe virtual office solution for teleworkers that promotes teamwork and delivers top value. Progent offers support services ranging from on demand expertise for helping you past occasional technical roadblocks to full project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can help Brooklyn, New York businesses to succeed with any aspect of creating a high-functioning work-at-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, security and compliance, backup/restore solutions, and unified management.

VoIP Integration for an At-Home Workforce
Expanding the business phone system to accommodate telecommuters is critical to maintaining a productive work-at-home solution. A broad range of cloud-based digital PBX platforms are popular with small and mid-size businesses to server telecommuters. Many enterprises depend on Cisco's current or older products for VoIP solutions. Progent can help organizations of any size to plan or maintain a telecommuter VoIP service that provides the versatility, transparency and protection required for remote users. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist businesses optimize their existing Cisco VoIP environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and mixed media software deployed across the network. Unified Communications Manager manages additional mixed media services like messaging, voice/video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager support, refer to CUCM expertise.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can help you to maintain your existing CallManager deployment or migrate efficiently to Cisco's modern IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other older VoIP platforms, visit Cisco CallManager expertise.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users operating beyond the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network architecture to work with these VoIP solutions and deliver on-demand deployment and troubleshooting services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Brooklyn, New York organization, phone 1-800-993-9400 or refer to Contact Progent.