Broomfield Offsite Workforce Solutions Consulting and Support
Help Desk Augmentation and Outsourcing Consulting
Expanding your at-home workforce can have a significant effect on IT architecture, security/compliance, and corporate processes. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Broomfield company to select the appropriate tools and follow leading practices in creating and maintaining a secure virtual office solution for teleworkers that facilitates collaboration and delivers top business value. Progent can provide support services ranging from as-needed guidance for helping you past challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Broomfield, Colorado businesses to with any aspect of creating a high-functioning remote work ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.
Help Desk Support for Teleworkers
An emergency, company-wide transition to a telecommuter business model, which could be motivated by a pandemic or as an element of a disaster recovery/business continuity plan, can overwhelm even a well-staffed internal Call Center. Progent's Call Center services make it possible for businesses to outsource or expand their Support Desk with Progent's remote Technical Response Center team.
- Progent's Standard Help Desk Call Center services leverage Progent's nationwide team of online IT support specialists combined with enterprise-class trouble ticketing and tracking technology to offer an economical, state-of-the-art Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of remote Level 1 PC support from initial service requests to trouble ticket generation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows telecommuters to monitor or revise their current trouble tickets, enter information, and append screen captures and attachments. Technical support services are delivered at a significant discount off Progent's ordinary Level 1 technical support rates, and Progent makes available optional rapid escalation to Level 2 and Level 3 IT specialists to resolve complex problems. For more information, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Support Desk Supplemental Service enables you to expand your existing Call Desk team by splitting responsibilities for Call Desk support transparently between your in-house IT support organization and Progent's nationwide team of desktop support technicians and subject matter experts. Progent's co-managed Help Desk Call Center service uses a collective support solution based on the number one PSA platform for managing help requests and ticketing, establishing responsibility, tracking progress, and generating reports. For details about how Progent's Call Desk Supplementation Services can enable your business to deliver best-in-class technical support to your from-home workers, go to Progent's Call Center supplementation Services.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive telecommuter environment for your Broomfield, Colorado organization, call
An index of content::
Online Consulting wireless IP phone integration
Support and Help wireless VoIP phone integration
Progent's wireless VoIP phone configuration experts can provide online and on-premises assistance to help your organization build and maintain a Cisco Wi-Fi VoIP phone solution by providing integration services that can range from debugging the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.
Exchange 2013 Voice Mail Professionals
Engineer Exchange 2013 Voice Mail
Exchange Server 2013 includes major improvements to the capabilities of its predecessor Exchange Server 2010 and delivers important new features as well as a revamped architecture. These enhancements affect key areas including manageability, availability, security, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and rollout plan, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable online consulting and management for Microsoft Exchange Server 2013.
64-bit Server Online Technical Support
Biggest 64-bit Server Integration Support
Progent's Microsoft-certified consultants can help you to update your application servers and/or desktops from 32 to 64 bits. Progent can help you to calculate the costs and advantages of upgrading to 64-bit processing, plan an affordable migration strategy that minimizes operational disruptions, and provide inexpensive, professional online support to aid your organization to install 64-bit operating systems and applications on your existing computers.
Cisco VPN and Firewall Network Consultants
Cisco GTP/GPRS Specialists
Progent's Cisco certified network infrastructure experts can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Urgent Microsoft Teams with Microsoft 365 Specialists
Microsoft Teams firewall Technology Professional
Progent can assist your organization to design an upgrade to Teams from Skype for Business and configure, manage, and debug a cloud-based or hybrid implementation of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Microsoft Office 2000 IT Specialist
Microsoft Office Network Assessment
Progent applies no minimum charge and asks no retainer for services provided during normal working hours. Progent's small granularity does away with big bills for fast repairs so you won't be forced to permit minor problems to fester.
24-7 ProSight IP address management Consultants
Specialist password management system
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time spent trying to find vital information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you're making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need the instant you need it.
Award Winning Microsoft Entra Consultant
Microsoft Entra Exchange Consultant Services
Progent can help businesses of all sizes to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and reduce equipment expense. Azure includes a comprehensive library of cloud services and Progent can help you to understand the advantages and restrictions of various cloud computing models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and resources and ensure that you avoid the typical mistakes small companies make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Google Android smartphones and tablets.
High Availability Load Balancing Computer Consultant
Troubleshooting Cisco LocalDirector 400 series
Progent provides high availability load balancing consulting that addresses network load balancing, load balanced program, network backbone routing, and content dispatching products including F5 Networks 3DNS. High availability load balancing vendors for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.
Consultant At Home Employees VoIP
Professional Remote Workers VoIP
Progent can assist small and medium-size companies to set up VoIP solutions to give their remote workforce the advantage of transparent extensions of the company phone system.
Engineers Server patch management
Endpoint patch management Consultant
Progent's managed services for patch management offer organizations of any size a versatile and affordable solution for evaluating, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, peripherals {like scanners, network appliances like switches and Wi-Fi APs, and Internet-of-Things (IoT) devices like sensors and health monitors.
Microsoft Setup and Support SCCM 2016 and Exchange 2016
SCCM 2016 MDM Support Outsourcing
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies security and compliance settings control, inventories network assets, guards against corporate data leakage, performs network health reporting, allows secure end-user self service, and delivers a common control mechanism for managing mixed-OS networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can assist you with any facet of planning, installing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
CCNP Expert Certified Catalyst AP Management Consulting
Catalyst 802.11ax AP Upgrade Technical Consultant
Progent's Cisco-certified Catalyst 802.11ax Access Point consultants offer affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless APs.
Technology Professional ProSight Virtual Hosting
ProSight Virtual Hosting Consulting Services
Progent's ProSight Virtual hosting services provide small and midsize companies a variety of benefits including lower capital costs, savings on operational expense, improved executive focus, enterprise-class protection, greater fault tolerance, and regulatory compliance.
64-bit Computing Consulting
Consultant Services 64-bit Migration
Progent's Microsoft-certified consultants can assist your organization to enhance your application servers or desktops from 32 bits to 64 bits. Progent can assist your company to calculate the costs and benefits of upgrading to 64-bit computing, plan an affordable upgrade process that minimizes business interruptions, and provide economical, expert remote support to assist you to install 64-bit operating systems and application software on your current computers.
Computer Engineer VMM Management Server
Support Outsourcing SCVMM 2012 Live Migration
Progent can assist organizations of all sizes to adhere to leading practices to configure SCVMM 2012 hosts and host groups, networking, storage, and libraries; design, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can help your company to move from an earlier edition of SCVMM or from another management system, and Progent can assist you to enhance and repair your existing SCVMM environment so you get the highest possible return on investment.
Windows Server 2022 integration Online Help
Windows Server 2022 Virtual Machine Specialists
Progent's Microsoft-certified Windows Server 2022 experts can help your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that uses a self-hosted system model or a hybrid model that integrates cloud-hosted Windows Server Online with a datacenter-based installation of Windows Server 2022.
Office Wireless Specialists
Integration Support WiFi
Progent's Wireless Consulting Services offer a fast, economical way for companies of all sizes to deploy, manage, monitor and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
.NET iOS Developer
.NET Raspberry Pi Outsourced Programming
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET applications rapidly and affordably.
Online Microsoft Publisher Training Small Business Computer Consultants
Online Office 365 Excel Training Network Companies
Progent offers customized remote instruction for a range of desktop apps and environments including Microsoft Office and Microsoft 365 Excel, Word, Access and Outlook plus Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training offers the advantages of conventional physical classroom instruction, including immediate interaction between students and teachers, but eliminates the costs of transportation and the hassle of attempting to accommodate the schedules of many workers. Offered to single students or classes of all sizes, Progent's live online instruction allows the trainer to run the seminar from an online facility and the clients can be dispersed throughout a campus or all over the country. Virtual learning utilizes powerful teaching tools such as virtual white boards, electronic hand-raising, and collaborative applications. Classes can be short and targeted to specialized topics or longer in time and broader in scope.
Home Based Microsoft Consulting Full-Time Jobs
Virtual Office Job Benefits for Home Based Network Engineering
Our compensation structure is built on contribution, so similar to working as an independent contractor, your earnings are entirely tied to your work effort. Certain Progent support staff focus on quality of life and elect to work at an easy pace, utilizing our flexible schedule to pursue individual pursuits such as hiking, car racing, skiing, surfing, vacations, or spending private time with relatives and acquaintances. Other consultants use the chance to earn major bucks via lots of effort and long hours. Progent completely encourages both sides of the spectrum and any point in the middle.
Consulting Branch Offices
Sales Office Network Consultant
Years of background providing Microsoft support and Cisco network consulting has allowed Progent to develop an unmatched capability for supporting branch offices that require IT service with the flexibility common to with small companies but which includes effective communications, thorough documentation, and adherence to enterprise IT protocols. If your corporation maintains a sales office located anywhere in California or any region served by Progent's engineers, Progent can offer a broad array of onsite and on-line network support services and network design expertise.
Cisco Firepower 1000 Series Firewalls IT Services
Cisco Firepower 2100 Series Firewalls Professional
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-premier CCIE network consultants can assist you to manage your legacy PIX or Cisco ASA 5500 firewalls and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, deploy, tune, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
ProSight VM Hosting Consultants
ProSight Virtual Machine Hosting Professional
Progent's ProSight Virtual hosting services offer small businesses a variety of benefits such as reduced capital expenditures, savings on operational costs, improved management focus, world-class security, enhanced availability, and business continuity.
Microsoft Lync Server 2013 Specialist
Lync Server 2013 and Cisco UC Specialists
Lync Server 2013, rebranded Skype for Business, enables organizations of any size to create a manageable and protected communications ecosystem that supports a BYOD computing model with instant messaging, presence, web meetings with app sharing and whiteboard, and both IP and PSTN telephony enabled for a wide range of desktop and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can help your company to evaluate the advantages of Lync 2013, design an in-house, cloud-resident (with Lync Online) or hybrid topology suitable for your current and future goals, implement Lync Server 2013 so as to speed up your return on investment, and deliver custom online and onsite training to your management team and users. Progent has expertise in critical components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync 2013 with key Microsoft 365 applications such as Outlook clients and PowerPoint.
Altaro VM Backup with Azure Network Engineer
24/7 Hornetsecurity Altaro VM Backup and vSphere Consultant
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a dependable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also enables low-cost cloud backup to Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or onsite consulting services to assist you to design, deploy, optimize and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup technology.
Microsoft Expert Remote Support Services Operations Manager
Microsoft System Center Operations Manager Support and Integration
Progent offers a variety of IT service packages for small businesses. These information technology outsourcing and network monitoring services are built around the proactive problem solving capabilities of Microsoft System Center Operations Manager 2007, a state-of-the-art network and IT support software platform that tracks the availability, performance, and safety of your information system and isolates incipient troubles before they can disrupt your system. With Progent's economically priced IT service packages, small businesses can choose a simple co-sourcing service program based on Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution.
Windows Server 2008 R2 Consultant
Microsoft Windows 2008 R2 Specialists
Windows Server 2008 is an important step forward in making IT networks more protected and available, easier to virtualize and administer, higher performing, and able to provide a better platform for web publishing. Progent can assist your company get the most from the improvements incorporated into Microsoft Windows Server 2008 by delivering consulting, tech support, training, temporary staffing, monitoring, and security expertise.
System Center 2016 Disaster Recovery IT Services
Network Consulting System Center 2016 and Exchange Online Integration
Microsoft System Center 2016 delivers major enhancements in the management of hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team offers world-class online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new implementation of System Center 2016, extend or tune an existing one, migrate smoothly from a prior release of System Center, or debug your System Center environment.
Specialists Security Inventory
Top Quality Services Wireless Security Scan
Progent provides small organizations a pair of ultra-affordable network security inventory scanning packages that include, for a set price, remotely managed scans of your security profile which are evaluated by expert security specialists who assess the data collected by the remote scan, deliver objective evaluations of your current network security, and make suggestions for enhancements. Progent has developed two complementary network security inventory packages for external and internal security scanning that are priced to fit the restricted budgets of small companies while delivering enterprise-class assessments of your IT network's exposure to attack.
Active Directory Office 365 Help and Support
24-Hour Active Directory Support and Help
Progent can help you to design and carry out a smooth migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services across on-premises and Azure resources.
Top Quality WiFi Technical Consultant
Building-to-building Wireless Help and Support
Progent's Wireless Consulting Services offer a convenient, affordable option for companies of any size to integrate, manage and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
SQL 2008 Network Consultant
Microsoft SQL 2008 Engineer
Microsoft SQL Server 2008 delivers powerful, standardized tools to IT experts as well as to information workers, lessening the complexity of designing, integrating, managing, and accessing enterprise data and analytical applications on platforms ranging from handheld devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2008 require a network consultant with hands-on expertise and wide knowledge in planning and building data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
SQL Server 2008 Professionals
Information Technology Consulting SQL Server 2008
Microsoft SQL Server 2008 offers powerful, familiar tools to IT experts and network users, lessening the difficulty of designing, integrating, managing, and using enterprise information and analytical applications on platforms ranging from handheld devices to corporate information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require an IT consultant with hands-on expertise and wide knowledge in designing and deploying information-based, end-to-end business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
Remote Support Services SQL Server 2014 and Windows Server 2012 R2
SQL Server 2014 Resource Governance Specialists
Microsoft SQL Server 2014 incorporates significant enhancements in key areas including speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates transparently across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and on-premises services including system design, configuration, management, troubleshooting, and software development expertise to help organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.
Troubleshooting Microsoft ISA Server 2006
Microsoft ISA Server 2006 Online Support
Secure Application Publishing with ISA Server 2006 allows greater protection of intranet applications while supporting increased efficiency by making these resources available to legitimate remote users. ISA Server helps guard business applications, services, and data across all network components with application-layer filtering and powerful publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server experts can show you how to design, deploy, configure, and maintain Internet Security and Acceleration Server 2006 on your network so your company benefits from a smart and affordable balance of security, convenience, and performance.
Hornetsecurity Altaro VM Backup and VMware ESXi Support and Help
Network Consulting Hornetsecurity Altaro VM Backup
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud environments and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite services to assist you to plan, deploy, optimize and troubleshoot a modern backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup technology.
VPN Remote Support
VPN Troubleshooting
Cisco's network security and offsite connection technology for small organizations offer a full range of manageable security products to help safeguard your local and remote network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and CCNP certifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security technologies that align most closely with your company objectives.
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