Broomfield Work at Home Employees Configuration Consulting and Support
Help Desk Augmentation and Outsourcing Consulting and Support Services
Expanding your at-home workforce can have a major impact on network infrastructure, cybersecurity, and corporate workflows. Progent has two decades of background helping businesses of all sizes to plan, configure, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Broomfield company to select the appropriate tools and follow best practices in building and maintaining a secure virtual ecosystem for telecommuters that facilitates collaboration and returns maximum business value. Progent can provide services ranging from as-needed guidance for getting you past challenging IT roadblocks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can help Broomfield, Colorado businesses to succeed with any aspect of creating a high-functioning work-at-home environment by providing infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, security and compliance, backup/restore solutions, and unified management.
Help Desk Support for Remote Workers
An emergency, organization-wide switchover to a telecommuter workforce, which could be motivated by a pandemic or as part of a disaster recovery process, can overstretch even a well-staffed in-house Support Desk. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or augment their Support Desk by using Progent's online Technical Response Center services.
- Progent's Standard Help Desk Call Center services utilize Progent's nationwide network of remote technical support experts along with world-class trouble ticketing and tracking software to offer an affordable, advanced Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 PC support from help requests through trouble ticket creation, screen sharing, problem resolution, and reporting. A browser-based User's Service Portal enables at-home employees to check or update their active trouble tickets, add information, and append screen captures and relevant files. Technical support services are provided at a significant price reduction off Progent's ordinary Level 1 technical service charges, and Progent offers the option of fast hand-off to Level 2 and Level 3 IT specialists to resolve advanced issues. For details, visit Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Call Desk Supplemental Service allows you to expand your current Call Desk organization by sharing delivery of Call Desk support services seamlessly between your in-house support personnel and Progent's extensive roster of desktop support engineers and subject matter specialists. Progent's co-managed Help Desk service is based on a collective support model based on the number one professional services automation tool for handling help requests and trouble tickets, assigning ownership, tracking progress, and producing management reports. For details about how Progent's Help Desk Augmentation Services can help your company to deliver world-class IT support to your from-home workers, visit Progent's Call Center supplementation Services.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient work-from-home environment for your Broomfield, Colorado organization, call
An index of content::
Microsoft Windows Technical Support Outsource
24 Hour Microsoft Office XP Repairing
Progent's IT outsourcing packages offer affordable computer support for small businesses. Whether it involves designing network infrastructure, creating an internal Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your system, or building a web-based eCommerce solution, outsourcing your network technical services can contain expenses and eliminate risks, allowing network service budgets to grow in a more linear and controlled manner than is possible by assembling a large, knowledgeable internal network support organization. Progent's Outsourcing White Paper and flyers show how Progent can enable you to build a secure and robust network architecture for your vital applications based on Windows.
Macintosh OS X Consulting Services
Macintosh OS X Support
Progent's consultants can provide macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Entourage and email expertise, network protection services, and custom training. Progent can help businesses to upgrade to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with iPhone integration and iPad synchronization, or moving to iCloud. For computer environments based solely on macOS or OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, integrating and maintaining a network infrastructure that is available, safe, efficient and able to achieve your organization's objectives.
Multi-site Support Outsourcing
Open Now Internet Data Center Information Technology Consulting
For large organizations, Progent can supplement in-house IT groups by providing world-class background in supporting critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server help. For the national or worldwide enterprise with branches, Progent can act as a transparent local supplement of corporate network management. Progent's enterprise consulting services include corporate-wide security, online branch office support, system design, Sarbanes Oxley conformance, project planning, and world-class support for multi-site office environments based on Enterprise Windows 2003. Progent can provide on-site engineers and specialists to help with a site relocation or office move, or a system architect to help with setting up or using an Internet Data Center or Hosting Facility.
Professionals NetApp MetroCluster Disaster Recovery
NetApp SAN Fabric Consult
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles (300km) away from one another. Progent's roster of seasoned network experts can help you to design, configure, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that aligns with your technical needs and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster environment by delivering help with tasks like assigning disk pools, arranging plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and verifying your DR system to prove compliance with information assurance standards and regulatory requirements.
CUCM and SIP Integration On-site Support
Cisco SIP Trunking Specialist
Progent's Cisco-certified SIP infrastructure consultants can assist organizations of any size to design, integrate, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide cost-effective remote or on-premises expertise to help companies to migrate smoothly to a modern unified communications network that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can assist you to configure connections between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business Server or Lync for access to a SIP PSTN trunk.
Midsize Business Remote Technical Support
Midsize Office Network Help
Progent provides network services for mid-size businesses who have 100 to 250 network users. The medium size business or work group has typically been an underserved part of the market for IT consulting services. The cost structures and service delivery practices of large third-party service organizations make them too expensive for the ordinary mid-size company or small medium business (SMB), which commonly relies on a minimal information technology budget with which to maintain an IT network whose advanced technology and sophistication are frequently similar to the networks of much bigger enterprises. Progent's support delivery model, which takes great advantage of remote service, virtual office technology and proactive server monitoring, dramatically reduces the network support costs of an SMB while providing the small organization with enterprise-level service from professional, IT consultants with background in a broad array of midsized business technologies. If your mid-sized company or small business is searching for levels of IT support appropriate for a medium size organization without budgeting big-company prices, contact Progent.
Training Mac Office Entourage
Microsoft Excel for Mac Train
Progent can provide one-on-one education designed for people who wish to expand their knowledge of the Apple macOS and OS X platform, Apple Mac computers, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar classes for Mac applications.
Locky ransomware hot line Consultant
MongoLock ransomware hot line Consult
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to halt the progress of an ongoing ransomware attack. Call 800-462-8800
desktop and application virtualization Consultants
Biggest Remote Support Citrix OpenCloud Access
For desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can help you to plan a XenDesktop environment that maximizes the business impact of your information network; integrate XenDesktop technology with your servers, user computers, and peripherals; migrate your existing desktop virtualization software to current releases of XenDesktop; and provide advanced online troubleshooting. Progent can also train your network managers to adhere to best practices to manage your XenDesktop solution effectively.
Work from home Cisco Certified Freelance Jobs
Part-Time Job Work from home Cisco Engineers
Progent's work environment will allow you to become a more capable consultant by enhancing your information technology knowledge and increasing the loyalty of your customers. Progent makes good on this commitment by recruiting the best professional talent for you to work with, offering an advanced system architecture, running proprietary application utilities to deliver the maximum level of service, and by streamlining our operational models for finding and keeping clients.
Cisco Expert Support and Integration Support Desk Sharing Cost Savings
Shared Helpdesk Economics Remote Troubleshooting
Progent's Help Desk management and co-management services help organizations to reduce costs and improve productivity.
Network Security Scan Consultant
Information Risk Assessment Consultant
Progent has put together two low-cost service packages designed to allow small businesses to receive an impartial network security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, an engineer administers an extensive examination of your IT infrastructure from outside your firewall to determine potential weaknesses in the security profile you present to the outside world. With Progent's Internal Security Inventory Scan, a security expert runs a system scan from a secure computer within your company firewall to uncover vulnerabilities to inside attacks. Both security inventory services are set up and run from a secured remote location.
IT Consulting Offsite Workforce Video Conferencing
Top Quality Online Technical Support Remote Workers Video Conferencing
Progent can help small and mid-size companies to implement and debug conferencing platforms to enable their at-home workers to interact efficiently with fellow workers and clients.
Best Dharma ransomware recovery Technology Professional
ransomware cleanup and restore Consultant Services
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, remotely monitor and protect your IT environment, assist with settlement negotiations with a threat actor, and restore an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Firepower Services Support Services
Computer Consultant Firepower Services
Progent's experienced Cisco IT security consultants provide high-level PIX Firewall and ASA Firewall consulting services including architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home offices to scalable enterprise-level products, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, high throughput, and excellent reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, minimizing common OS-specific security gaps.
SCCM 2007 Mobile Device Management Support Services
24x7x365 System Center 2007 Configuration Manager Support and Help
Progent's Microsoft-certified consultants can assist you to maintain System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve compliance, and boost productivity by making sure that operating systems and applications are always current, managing licensing, and monitoring resource usage profiles so you can make informed purchasing choices. Once you are set to update your SCCM 2007 change management ecosystem, Progent can help you to plan and implement an efficient migration to SCCM 2012.
wireless VoIP phones and Meraki APs Network Consulting
802.11x Wireless Professionals
Progent's Cisco-certified wireless integration experts can help you to configure, manage, and troubleshoot Cisco wireless devices including Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Microsoft Office 2000 Integration Services
Microsoft Windows Network Security Consultant
Progent imposes no startup charge and requires no monthly commitment for services provided during regular working hours. Progent's one-minute granularity does away with big invoices for quick fixes so you will not be forced to allow simple problems to fester. .
Troubleshooting Mission Critical Environment
Mission Critical Environment Remote Support
Progent's high availability network experts offer reliability support, disaster recovery services, system load balancing, non-stop interoffice connectivity, fault-tolerant Internet interface design, non-stop data center services, and other high-availability networking services to help your company design a non-stop network for strategic applications. Progent possesses the background to develop affordable, non-stop systems by deploying the expanding library of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco authorized engineers can help you design a high-availability mutli-site network with a fully redundant Internet interface and intelligent system load balancing.
802.11ac Wi-Fi Network Technical Consultant
WiFi 6/6E Solutions Professionals
Progent can help you design, configure, manage, and repair an efficient Wi-Fi network infrastructure, select appropriate components, and integrate access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to put together a complete 802.11ac wireless system security plan that is well integrated with the security plan for your overall business network.
24/7/365 Microsoft Firewall Configuration
Microsoft ISA 2004 Server Consultants
Progent's Microsoft certified consultants offer small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your business network from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server provide thorough inspection of Internet protocols such as HTTP, which enables these products to detect many threats that can elude traditional firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your IT security through experienced planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can assist your company to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
24/7/365 Integration SCCM 2012 Intune Integration
Microsoft Expert SCCM 2012 Migration IT Consulting
Progent's Microsoft-certified consultants can help your business to plan for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older device management platform or assist you to modify your existing SCCM 2012 environment to support your evolving IT requirements. In addition, Progent can help you to create an infrastructure that fully supports SCCM by delivering expertise with related Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
SQL Server 2008 Migration Consulting
Microsoft Experts Support and Help SQL Server
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the rapid creation of a new generation of enterprise-class applications that can provide your company a critical competitive edge. SQL Server provides core support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in designing, installing and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.
Azure migration Development
Azure Hybrid integration Consultancy
Progent can assist companies of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce equipment investments. Microsoft Azure includes a wealth of cloud services and Progent can assist you to understand the advantages and limitations of various cloud computing models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and network infrastructure and ensure that you sidestep the common mistakes small organizations make when migrating to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and VPN connections and also to integrate Apple iOS devices and Android handhelds.
Emergency IT Consultants Hornetsecurity Altaro VM Backup and Hyper-V
Immediate Altaro VM Backup Testing Online Troubleshooting
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud environments and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or on-premises consulting services to help you to plan, deploy, optimize and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup technology.
Multi-factor Authentication Technology Consulting Services
Duo Identity Verification Onsite Technical Support
Progent's Duo managed services utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity verification with iOS, Google Android, and other personal devices.
Microsoft Professional Services
Design Company Microsoft Windows
Progent imposes no startup charge and asks no retainer for support services delivered during normal business hours. Progent's one-minute granularity eliminates large invoices for quick solutions so you won't be tempted to allow simple problems to fester.
Integrated Services Routers Specialists
ISR Router Remote Consulting
Cisco has developed an extensive product line of routers including appliances built to deliver the protection, performance, and reliability required by customers from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and system uptime. Progent can help you choose and integrate Cisco routers to establish a solid infrastructure for your network and to make it easy to expand as you add new users, start new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers based on Cisco's IOS platform, such as the Cisco 800 series of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, plus older 1700 and 2600 Routers.
Online Microsoft Publisher Training Information Technology Support
Online Microsoft Office 365 Training Consultancy
Progent's virtual classroom webinars offer small businesses the affordability, ease, and versatility of virtual seminars and the effective pedagogic techniques of experienced instructors who use advanced technology to emulate live, participatory learning environments. Progent offers online training for popular desktop applications including components of Microsoft Office suite such as Microsoft Excel, Word, PowerPoint, and Outlook: MS Dynamics accounting and analytics products such as MS Dynamics GP (Great Plains); plus additional top desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Exchange 2013 eDiscovery Online Troubleshooting
Exchange 2013 Integration On-site Support
Microsoft Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful new features as well as a redesigned architecture. These enhancements affect vital facets of IT like manageability, availability, compliance, cost of ownership, teamwork, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the possible advantages of upgrading to Exchange Server 2013, design an efficient test and deployment plan, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent also offers affordable online consulting and management for Microsoft Exchange Server 2013.
Urgent Microsoft Firewall Network Consultant
ISA 2000 Server Setup and Support
Progent's Microsoft certified consultants provide small and medium sized businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain a full featured application-layer aware firewall that can secure your business network from attack by outside and internal sources. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as HTTP, which allows these products to detect many threats that can elude traditional firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT security through experienced design and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can help you to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
SQL Server 2014 Reporting Services Computer Engineer
SQL Server 2014 In-memory ColumnStore Consulting
SQL Server 2014 includes major enhancements in critical areas such as performance, availability, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and on-premises services including planning, configuration, management, troubleshooting, and software development services to enable businesses of any size to achieve fast return from their SQL Server 2014 investment.
Setup Small Business
Small Business Outsource
Progent provides the services of Microsoft and Cisco-Premier IT consulting professionals to show customers affordable ways to help organizations maximize the value of Microsoft and Cisco technology. For environments that span from remote offices to nationwide corporations, Progent's network consultants can show you how to improve your information system's e-mail architecture, protection, availability, performance, and IT management.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Placement IT Consulting
Online Help Catalyst Wireless Access Point
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 Access Point experts can provide affordable remote and onsite support for Catalyst Wi-Fi 6 wireless access points.
ProSight Duo MFA Support and Help
Remote Consulting ProSight Duo MFA
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.
Professionals SMS Server Migration
SMS Migration Computer Consultants
Microsoft Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs reduce the overall operational costs of managing and deploying software by making it easier to install system images, manage mobile computers, and operate management tools. In addition to advising you about techniques to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT projects that cover processes that Feature Packs are designed to streamline. Progent's adoption and update services can lower cost and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can help you define efficient procedures and policies to manage handheld computers and intelligent mobile communication devices so your field force remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you design a security plan that incorporates policies, processes and technologies to keep your IT computer system protected.
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