Broomfield Teleworkers Integration Consulting Partner
Solution Planning, Integration, Administration and Help Desk Consultants
Enlarging your at-home workforce may have a major impact on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of background helping businesses of all sizes to plan, deploy, administer, optimize, and debug IT environments that support a remote workforce. Progent can assist your Broomfield company to select the right technologies and follow best practices in building and operating a safe virtual solution for teleworkers that promotes teamwork and delivers top value. Progent can provide support services ranging from as-needed expertise for helping you past challenging IT bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Broomfield, Colorado businesses to with any aspect of building a high-functioning remote work ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, security and compliance, backup/restore solutions, and streamlined management.
Network Infrastructure for Teleworkers
Configuring the physical and software infrastructure needed to support a remote workforce can be particularly challenging if you must accommodate a combination of personal hardware like desktop computers and laptops, routers, and wireless appliances from various vendors and with a mix of OS software and firmware releases. Progent's background providing remote support for both outdated and modern IT products in virtual office venues allows you to make cost-effective use of your existing infrastructure and offers fast access to expertise for making necessary updates. Services available from Progent to help you to create a productive work-at-home infrastructure include:
- Virtual Private Network technology makes it possible to establish a secure tunnel for authenticated at-home workers to access IT resources located at your company datacenter or in a public cloud. Progent's consultants can help your company to configure and maintain VPN connections between your at-home workforce and your key network resources by providing online VPN configuration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can help your at-home workers to utilize Cisco's popular AnyConnect client software to provide safe VPN tunneling for a wide selection of devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms allow an at-home worker to see and use a remote PC's desktop. This technology provides network managers substantial control over the computing ecosystem of telecommuters and offers them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach home networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewalls. Progent offers expert online support for setting up home routers from a variety of manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wireless networks, typically shared by families and guests, are commonly used by at-home employees to connect to their Internet router for work. This can create throughput and security problems. Progent can assist you to mitigate these issues by delivering services like Aironet configuration consulting, Cisco Meraki WiFi installation consulting, and Ubiquiti wireless access point setup assistance.
- Internet access methods affect the performance and availability of connections between at-home workers and the corporate data center. Vital applications may require redundant Internet access in case the primary connection fails. Progent can provide expertise for picking ISPs, picking sensible service bundles, and setting up high-availability Internet access. Refer to Internet connectivity integration services.
IP Voice Solutions for At-Home Workers
Extending the business phone environment to include remote users is vital to supporting an effective work-at-home solution. A broad range of cloud-centric VoIP platforms are used by small and mid-size businesses to server telecommuters. Many larger organizations rely on Cisco's modern or older platforms for VoIP solutions. Progent can help businesses of any size to design or maintain a remote IP voice service that delivers the flexibility, convenience and protection needed for telecommuters. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist businesses tune their existing Cisco IP voice environments to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced IP telephony capabilities to devices like IP phones, media processing products, Voice over IP gateways, and multimedia software deployed across the network. CUCM supports additional combined media services such as unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager support, visit Cisco Unified Communications Manager expertise.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent's consultants can help you to maintain your existing CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, see Cisco CallManager consulting.
- Cisco IP Gateways enable integration with public telephony networks and with users working outside the corporate perimeter such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to work with these solutions and deliver on-demand integration and debugging expertise.
Voice/Video Conferencing for Telecommuters
A wide selection of video conferencing platforms from leading technology companies support virtual discussions, video and voice conferencing, chat, and content sharing for both onsite workers and at-home workers. Many companies use a mix of products to meet the needs of their different partners and customers. Progent's communications experts can assist you to maintain your existing voice/video conferencing ecosystem and enhance the productivity of your at-home employees.
- Skype for Business is Microsoft's leading communications platform that enables real-time presence, instant messaging, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can help you to deploy and maintain Skype for Business clients to support your remote workforce. To learn more about Progent's support services for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 concurrent users for video sessions. For details about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based recording, plus revision and playback for future reference and training. For details about Progent's support expertise for Webex and for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and information with capabilities such as IP voice and video calling, threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these products and assist you to optimize your network architecture to host them.
Microsoft Collaboration Software for Remote Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 families, providing a rich ecosystem of productivity apps that create a consistent user interface for exchanging information across a corporate network and on a broad range of endpoints. Progent has provided remote consulting support for Microsoft SharePoint and Exchange since their original releases and can help businesses to deploy these flagship collaboration products to optimize the effectiveness of your remote workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and supports third-party cloud services to deliver real-time collaboration. Developed as a substitute for Skype for Business Online, Microsoft Teams and Teams Premium can enable chat, video meetings that include screen sharing, calling, cloud voicemail, group email, as well as file and app sharing. Teams is tightly integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (formerly called Azure Active Directory) for delivering its complete range of capabilities. For details about Progent's consulting services for Microsoft Teams, see planning and deployment expertise for Microsoft Teams and Teams Premium.
SharePoint utilizes web entities to enable collaboration and information delivery by offering policy-driven delivery of content, workflow, and tools for searching through enterprise-wide information silos. SharePoint permits you to build secure web portals that enables remote workers to see and update aggregated corporate intelligence by means of Wikis, Blogs, social web sites, and Web Parts. For information about Progent's SharePoint consulting expertise, refer to SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting expertise, go to deployment expertise for Microsoft Exchange Server.
OneDrive is Microsoft�s shared cloud-based file hosting and synchronization service, similar to GoogleDrive. Remote users can save files to OneDrive, and co-workers anywhere can retrieve them securely through a web browser. Included with Microsoft 365, OneDrive allows remote employees to co-edit files. Revisions created offline are automatically synced when you go back online. For information about Progent's consulting expertise for OneDrive, refer to Microsoft Onedrive configuration experts.
Cloud Integration for Teleworkers
Progent offers advanced online assistance for helping businesses to build, manage and optimize integrated hybrid network models that include internal data centers, at-home workers, branch offices, plus public cloud services. Progent offers top-tier consultant for all modes of cloud service delivery including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help at-home workers resolve problems with cloud access, authentication, and cybersecurity.
Azure is a popular platform for cloud software and services that enables you to utilize infrastructure, virtual servers, and key applications running on Microsoft's extensive cloud. Microsoft Azure offers over one hundred cloud-based services such as hosting for Windows and Linux-based virtual machines, scalable cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity control with Azure AD, and design backup and restore systems with Azure Backup. Progent can also show you how to establish secure connections to Azure services for at-home workers by configuring and debugging firewalls and VPN tunnels. To learn about Progent's consulting services for Microsoft Azure, see Azure expertise.
Microsoft 365, previously called Office 365, is Microsoft's popular family of client productivity software and cloud-based services offered by subscription. Office apps and services are provided in a selection of plans intended for users ranging from individuals and households to large enterprises. Progent can provide fast and affordable remote contact with consultants familiar with Microsoft 365-compatible client devices running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist your business to assess the various subscription plans offered with Microsoft 365 and deploy 365 applications for your telecommuters in a way that delivers maximum business value. For information about Progent's consulting expertise for Microsoft 365, refer to Microsoft 365 consulting expertise.
Microsoft 365 Exchange Online is among the most widely used cloud-based applications in the Microsoft 365 product suite. Exchange Online provides the benefits of lower costs for data center infrastructure, easier management, dynamic scaling, high reliability, and additional advantages inherent with cloud computing. Microsoft has designed Exchange Online to operate seamlessly with local Exchange environments, enabling you to build hybrid cloud/onsite information systems. Progent's Exchange experts are available for as-needed help to get you past challenging technical roadblocks and can also provide end-to-end project management outsourcing to make sure your at-home workers have convenient and secure access to your Exchange Online environment. To learn Progent's consulting services for Exchange Online, visit Microsoft 365 Exchange Online configuration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing market and is the industry's biggest provider of cloud-based services. Progent offers fast and economical online contact with cloud connectivity experts who can assist your business to design, deploy, maintain, and troubleshoot hybrid information networks that integrate Amazon AWS cloud services with local data centers and with other public clouds like Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to help your company to build a high-uptime network architecture to make sure your employees have a consistent computing experience whether they are working from your main office, a branch office, at home, or on the move. For details about Progent's consulting expertise for Amazon AWS, go to Amazon AWS integration support.
Google Cloud (GCP) is a popular set of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can help you to extend your current IT resources with the Google Cloud, and Progent's database experts can help you make your critical apps cloud ready so your teleworkers can benefit fully from Google Cloud Platform services. Progent's consultants can help your business to deploy VMs on GCP Compute Engine, plan an efficient storage system with Google Cloud Storage services, and streamline access management for at-home workers with Google Cloud Identity. Progent can also assist you to use GCP's unified management tools to administer and monitor your GCP environment. To learn, visit Google Cloud Platform integration support.
Help Desk Call Center Services for At-Home Workers
An emergency, enterprise-wide transition to a telecommuter workforce, which might be driven by a pandemic or as part of a disaster recovery process, can overwhelm even a well-staffed in-house Call Desk. Progent's Help Desk services allow organizations of any size to outsource or expand their Call Desk by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Support Desk support services leverage Progent's extensive team of remote technical support specialists combined with world-class ticketing and follow-up technology to provide an affordable, state-of-the-art Support Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of online Level 1 desktop support from service requests to ticket creation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows from-home workers to check or revise the status of their active trouble tickets, enter details, and append screenshots and relevant files. Support services are delivered at a substantial discount off Progent's ordinary Level 1 desktop support charges, and Progent offers optional fast escalation to Level 2 and Level 3 support specialists to resolve advanced issues. To find out more, see Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Help Desk Supplemental Service enables your company to supplement your current Help Desk Call Center organization by sharing delivery of Help Desk services seamlessly between your in-house support staff and Progent's nationwide pool of desktop support technicians and subject matter experts. Progent's shared Call Center service is based on a co-sourcing support model utilizing the leading professional services automation (PSA) platform for managing service requests and trouble tickets, establishing ownership, tracking progress, and generating reports. To find out how Progent's Call Center Augmentation Services can enable your business to provide best-in-class desktop support to your at-home employees, see Progent's Help Desk Call Center augmentation Services.
Security and Compliance for Teleworkers
Work-from-Home workers typically utilize their personal computing devices and usually work in a poorly secured physical space. This situation increases their vulnerability to cyber attacks and calls for judicious configuration of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, thorough user education, and the creation of security policies based on leading practices. Progent's seasoned group of cybersecurity support consultants can help you to design, implement and manage an effective security solution that guards vital information resources in networks that incorporate remote workers.
Firewalls enable you to build a network that can be securely utilized by on-premises users and by telecommuters, mobile users, vendors, clients, and other stakeholders. Modern firewall devices permit you to configure and control appropriate access rights to various groups of users and to expand your network and adjust your security profile as your business evolves and as network attacks grow increasingly sophisticated. Progent works with both current and legacy security devices from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall support expertise, see firewall configuration and support services.
Remote Endpoint Security Monitoring makes it easy to watch over the various computers utilized by at-home workers and either block or spot and mitigate modern threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on each protected endpoint device, watching all activity and using advanced machine learning and full execution context from SentinelOne to identify zero-day attacks on arrival. When a cyberattack is discovered, ProSight Active Security Monitoring immediately disconnects the infected device from the network to quarantine the threat. Since the ProSight Active Security Monitoring agent is self-contained, endpoints remain protected even if they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For more information about ProSight Active Security Monitoring, refer to remote endpoint monitoring for teleworkers.
Progent's Duo authentication Service Plans utilize Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Android, and other out-of-band devices. With 2FA, whenever you sign into a secured application and enter your password you are requested to verify your identity via a unit that only you possess and that uses a different ("out-of-band") network channel. A wide selection of out-of-band devices can be used as this added form of authentication such as an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can designate several validation devices. For more information about ProSight Duo identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services for remote workers.
Security Audits can evaluate the vulnerability of your information system to all types of external and local security threats for a network that incorporates remote workers. Progent can run online, automated cybersecurity inventory software for rapidly and economically detecting a wide variety of security weaknesses that can be found via the Internet. Progent's security audit consulting services, which can be managed by data security professionals with top certifications including CISA, CISSP, and GIAC, can help you to evaluate your procedures and policies and review your IT architecture to enable you to implement top-level security for your at-home workers.
Horizon3.ai's NodeZero Penetration Testing Platform is a cutting-edge penetration test (pentest) product family that can deliver automated testing of your at-home connectivity solution as well as your internal and perimeter networks so you can expose, prioritize, fix, and verify cybersecurity vulnerabilities before threat actors can exploit them. Progent's pentest experts can assist you to use NodeZero to perform comprehensive pentests of your network perimeter and your internal IT infrastructure in order to evaluate your present security profile. Progent can also help you to harden your existing network security and can help you to plan and implement a unified cybersecurity ecosystem that simplifies management and delivers optimum protection for on-premises, cloud-based, remote, and perimeter IT resources. To learn more information about Progent's vulnerability analysis solutions based on on NodeZero's PEN test platform, see Consulting Services for NodeZero's Pentest Products.
Download White Paper: Protecting a Work-From-Home Network
To read or download a white paper describing key areas to concentrate on for protecting a network that incorporates telecommuters, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection for Telecommuters
The field of Data Protection covers backing up and restoring vital data in order to avoid data loss and reduce restoration time in case of storage problems resulting from equipment breakdowns, programming hiccups, user mistakes, cyber attack, or any other reason. Reliable data protection strategies can be particularly challenging to design and maintain in hybrid networks that incorporate local data centers, public clouds, and an at-home workforce.
- Backup/Restore strategies for remote workers must cover diverse types of user-owned endpoint devices. Progent can provide fast remote access to experts familiar with a broad array of platforms for backing up Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, iPads and handhelds. Popular backup/restore products supported by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To protect data spread across a wide area network, Progent can provide ProSight Data Protection Services, a backup/recovery service that utilizes cloud storage and features granular recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies often anticipate scenarios that require a temporary switch to an at-home workforce. Progent's expert disaster recovery planning consultants and business continuity planning consultants can assist your business to create, document and test a DR/BC strategy that includes the process of moving to telecommuting.
Unified Management for Remote Workers
Microsoft has rebranded and reshuffled its endpoint management platforms under the name Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote endpoints and Configuration Manager for managing onsite computers. Endpoint Manager offers a unified solution for safeguarding critical information by controlling local, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud-based service for managing and securing off-premises devices and applications. Managed endpoint devices can be personally owned or business owned. IT administrators managing the endpoint computers of telecommuters can use Intune to provision and authenticate apps on devices, push updates and certificates, configure policies for accessing data and networks, set passwords, create VPN tunnels, control how teleworkers share information, set up threat defense, verify security compliance, and delete corporate data from lost, stolen or decommissioned devices. Intune can be used with Apple iOS, Google Android, Windows, and macOS/OS X endpoints. For details about Intune and to find out how Progent can assist your company to use this platform to administer the endpoint computers of your telecommuters, refer to Intune remote device management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management (MDM) platform that allows network administrators to keep off-premises endpoint devices current and protected. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint management combined with VMware's Horizon virtual application delivery technology for authorization control, app management, and setup management of endpoint devices. Workspace ONE operates with devices powered by Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site deployment through a one-time purchase. Key features of Workspace ONE include rapid over-the-air deployment of new laptops, quick onboarding of new employees, policy setting and enforcement for all categories of devices, aggregated management reporting and performance analytics, email encryption, and seamless integration with Microsoft applications and cloud-based products. To learn about Progent's support services for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Broomfield, Colorado company, phone
An index of content::
Windows 11 Upgrade Specialist
Microsoft Windows 11 Teams Consultants
Progent's Microsoft-certified Windows 11 experts offer a range of services for Windows 11 such as Microsoft 365 integration, mobile device management, at-home workforce connectivity, security and compliance, centralized deployment, and Call Center services.
Helpdesk for at Home Workforce Integration
At Home Workforce Network Engineer
Progent has two decades of background helping small and medium-size businesses to design, install, tune, administer, and troubleshoot information networks that support teleworkers.
ProSight Remote Infrastructure Monitoring IT Consulting
ProSight Automatic Network Mapping Consultant Services
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to diagram, monitor, reconfigure and debug their connectivity appliances like routers and switches, firewalls, and access points as well as servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are kept updated, captures and manages the configuration information of virtually all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating complex management activities, WAN Watch can knock hours off common chores like network mapping, expanding your network, finding devices that need critical updates, or isolating performance bottlenecks.
MCSE Expert Certified Dynamics GP/Great Plains Features IT Consulting
Microsoft Expert Computer Consulting Dynamics GP/Great Plains
Microsoft Dynamics GP can help you grow and manage your company more efficiently by offering deep access to strategic data and a fast return on investment. Dynamics GP offers important business benefits such as its ability to expand the reach of your company, handle your accounting, computerize financial operations, standardize procedures across your business, improve inventory control, increase order accuracy, grow sales and minimize turnaround time, and increase free cash flow. Progent can show you how to configure and maintain a reliable, safe server and network infrastructure to support Great Plains, and can provide expert Dynamics GP/Great Plains consultants to make sure you derive all the advantages of your Microsoft Dynamics GP business management system.
Jabber and Expressway for Mobile and Remote Access Consultant
Support Jabber and OAuth
Progent's Jabber consultants can provide online or on-premises expertise to assist organizations of any size to plan, deploy, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers advanced expertise for the technologies that go into creating an end-to-end Cisco Jabber collaboration solution including Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Android smartphones, SIP interfaces, WiFi systems, security and compliance, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a cohesive collaboration ecosystem.
Hosting Facility IT Services
Top Rated Remote Branch Office Network Support
For corporations with branch offices in California or any area served by Progent's engineers, Progent's Microsoft-Certified network consulting professionals and certified Cisco network specialists can provide a range of network support services including project planning, SOX compliance, office moves, corporate security, system design, local or phone-based branch office support, and technical support for data center hosting facilities. A Progent network consultant can help you design a multi-office network that makes smart use of colocation facilities and Internet data centers. Progent's Microsoft Premier engineers can help major enterprises plan, integrate and support massive rollouts of the latest versions of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent's CCIE and Cisco Certified Network Professional consultants can help you configure Cisco technology for connection solutions that incorporate simple, high-performance, integrated, and remote networking.
Top Aironet 802.11ac AP Migration Help and Support
IT Consultant Aironet 1600 Access Point
Progent's Cisco certified wireless networking experts can provide affordable online and onsite support for both end-of-life and modern Wave 2 Aironet wireless access points (APs) and Progent can help your business to plan and manage wireless environments that include indoor and outside/industrial Aironet APs.
Solaris with Windows Engineer
Solaris with Windows Services
If you are producing UNIX-based software on a network that has MS Windows-based processors, PCs, and office applications, Progent offers full-service IT outsourcing that allows you to focus on your field of strategic expertise without the continual distraction of maintaining your company information system. Through the use of smart network monitoring and by providing online and in-person assistance when your company needs it, Progent offers an affordable solution for supporting an IT network that provides excellent reliability, protection, and efficiency. Progent's developer support offerings include full-service it outsourcing, virtual infrastructure, online and in-person service and troubleshooting, proactive network monitoring, and Helpdesk support.
SentinelOne EDR Engineer
SentinelOne Vigilance Respond MDR Integrator Consultants
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response (EDR).
Microsoft Certified MOM 2007 Configuration
Operations Manager Technology Consulting Services
Remote continuous network monitoring, proactive alerts, and actionable reports are crucial to preserving the health of your network and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that companies of any size can get a level of protection that was previously limited to large enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions delivered as low-cost services created to help you to identify and resolve a most network issues before they can impact your business.
Largest Security Consulting Firms Linux Online
Linux Phone-based Setup Consultancy Services
Progent offers nationwide online phone support and troubleshooting services for businesses who run networks powered by variants of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Remote network consulting provides optimum leverage for your information technology dollar by protecting client productivity and shortening the hours billed for network analysis and repair. Advanced online access tools and skilled service specialists and engineers combine to enable Progent to handle most IT issues without squandering time and expense by going to your location. In most of situations your network issues can be remediated over the phone or through a combination of phone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM and CISSP certified security professionals to help with the most challenging system issues.
SCOM 2012 Network Consulting
Datacenter Monitoring IT Consulting
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, optimizing and troubleshooting System Center Operations Manager solutions and can provide organizations of any size advanced online or on-premises consulting support for SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to import and set up SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can deliver fast online or on-premises technical support to help you to remediate critical issues detected by SCOM 2012.
Best Work from Home Endpoint Security Consultants
Offsite Workers Endpoint Security Online Troubleshooting
Progent can help small and mid-size organizations to set up cybersecurity defense solutions and deliver mitigation expertise to support at-home workers.
Alabama Information Technology Outsourcing Firm
Cisco Experts System Consulting Services Michigan
If your organization does not require immediate remote help but you think you will need assistance with your information system in the near future, you can save time and money and guarantee that the appropriate IT skill will be available when you require it by contacting a Progent sales specialist and registering as a client. For details, call 800-993-9400 or email information@progent.com.
WiFi 6 Support Outsourcing
Cisco wireless Online Support Services
Progent's Wireless Consulting Services provide a fast, affordable way for businesses of any size to configure, manage, monitor and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
SharePoint Server 2010 Computer Consultant
Emergency SharePoint Workspace 2010 Consultant
Progent's Microsoft-certified consultants can provide cost-effective online technical support and development services to help you to design, deploy, administer, and troubleshoot SharePoint 2010 environments that can involve web sites that can function as intranets, extranets, document and media management tools, wikis, data marts, business information systems, enterprise-wide search, Visio-driven workflows, and other utilities to promote and improve teamwork. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's popular desktop programs like Excel, Word, PowerPoint, and Project. Progent can assist your business to upgrade from previous versions of SharePoint or move a mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.
After Hours ISA 2004 Firewall Integration
ISA 2004 Firewall Professional
Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 consultants can assist you to plan, install, and support a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that delivers the firewall protection, speed and manageability that your company requires.
SentinelOne Singularity Complete Reseller Specialist
24 Hour SentinelOne Malware Forensics Experts IT Consultant
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and expert services to deliver comprehensive endpoint detection and response.
ProSight Virtual Hosting Consultancy
ProSight Virtual Hosting Engineer
Progent's ProSight Virtual Hosting service offers advanced virtual server architecture, a world-class data center facility, and the technical services of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a complete IT outsourcing alternative that enhances network availability and security, reduces management distraction, and saves money. With Progent's Private Cloud Hosting, a small or midsize business can have all of its operating system platforms and key business application servers supported within a safe and fault tolerant facility on a high-performance, non-stop virtual machine configured and maintained by Progent's network support professionals.
Microsoft Skype for Business Instant Messaging Technology Consulting Services
Skype for Business Front End Pool Services
Progent's consultants can provide remote and on-premises consulting services for companies of any size to evaluate the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to design an on-premises, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Microsoft or Microsoft 365; set up high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with third-party communication platforms such as Cisco Video Interop Server. Progent's certified information security experts can help you design and verify a security strategy for your Skype for Business solution that meets government and industry requirements.
24/7 Troubleshooting Catalyst Switch LISP
Catalyst Switch VSS Specialists
Progent's Cisco-certified CCIE experts can assist your business to set up, manage, update, tune and debug Catalyst switches. Progent can also help you to harden the security of Catalyst switches and move smoothly from legacy switches to current models.
24x7 SCCM 2016 Patch Management Network Engineer
SCCM 2016 Cloud Management Gateway Onsite Technical Support
System Center Configuration Manager 2016 automates software provisioning across multiple sites, streamlines security and compliance settings management, inventories network assets, guards against company data leakage, performs health reporting, enables safe self service, and offers a common point of control for administering mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can assist you with any aspect of designing, implementing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid environments.
Service Reports Specialists
Services Documentation Integration Services
Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all billed services. Unlike many freelance consultants or small service organizations who provide scant documentation or specifics of tasks performed, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the support reports transmitted by each staff member to each customer. The discipline of detailing and archiving support activity allows more efficient support and avoids a slew of typical problems such as when a support client is virtually held captive to a consultant who won't release the keys to the kingdom.
Nephilim ransomware hot line Specialist
Nephilim ransomware hot line Professionals
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to halt the spread of an active ransomware attack. Call 800-462-8800
Remote Workers Endpoint Security Technical Support Services
At Home Workforce Endpoint Security Configuration
Progent can help small and medium-size companies to install endpoint security defense solutions and provide response expertise required for offsite workers.
Tandberg T3 Telepresence Specialists
Videoconferencing Support Outsourcing
Progent offers the services of a certified engineer with expertise integrating technology from the major video conferencing/telepresence vendors such as Cisco/Tandberg, Polycom, and LifeSize and can help your company to plan, configure, upgrade, or maintain a video conferencing environment that preserves your investment and maximizes the business value of your information system. Progent can also provide the expertise of infrastructure engineers who can assist companies of all sizes to create and troubleshoot a network that delivers the performance, reliability, security, and scalability required to support your telepresence environment.
UNIX with Windows Online Technical Support
Consultant Solaris with Windows
If your company network combines UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can assist you to incorporate your IT resources into a cohesive network that allows all your operating systems to coexist for easy management, transparent information exchange, high reliability, superior performance, and strong security. Progent's UNIX and Microsoft Windows coexistence support services include IT architecture configuration and support, support for Windows services for UNIX, remote server monitoring and management, online network support and troubleshooting, in-person technical support, and Help Desk support.
Firewall Configuration Barracuda Networks SSL VPN
Barracuda Networks SSL VPN Firewall Configure
Barracuda's value-priced CloudGen Firewall appliances combine web filtering, remote connectivity, SSL tunnel VPN, high-security SD-WAN, and Zero-Trust protection with centralized management encompassing your complete enterprise including on-premises, cloud, and hybrid deployment architectures. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the depth of expertise to serve as your one-stop source for technical support, maintenance, training, and cybersecurity expertise.
Duo Zero Trust Cybersecurity Remote Support Services
IT Services Identity Verification
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification with iOS, Google Android, and other out-of-band devices.
Consultant Security Incident Response
Information Assurance Security Group
GIAC was established in 1999 to validate the skill of computer security experts. GIAC accreditations are recognized by businesses and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer expertise with all of the network security disciplines covered within GIAC certification such as auditing network security mechanisms, event handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Microsoft SQL Server 2014 Computer Engineer
Open Now Microsoft SQL Server 2016 Computer Consultant
Progent's Microsoft certified consultants can provide small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the rapid creation of advanced business programs that can give your business a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. In addition to providing consulting, support and problem solving services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your IT network. Progent can also help you upgrade from earlier versions of Microsoft SQL Server to SQL Server 2005.
Helpdesk for At Home Workers Support and Setup
Remote Workforce Consulting Services
Progent has two decades of experience assisting small and mid-size companies to design, implement, tune, manage, and debug IT networks that support telecommuters.
Wireless Bridge On-site Technical Support
Wireless Network Specialist
Progent's Wireless Consulting Services provide a convenient, economical option for companies of all sizes to deploy, manage and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
.NET macOS Reporting
DotNET Web Application Integration
Progent's application experts have worked for two decades with .NET technologies and the Visual Studio development system and can build or update .NET apps rapidly and affordably.
SQL Server Replication Specialists
Coding SQL 2008 Reporting Services
SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the rapid creation of cutting-edge high-end programs that can provide your company a critical competitive advantage. SQL Server features core support for XML and the capability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET environment.
Select Topic: