Additional Topics of Interest
MRTG for Linux Engineers
Nagios and MRTG are powerful, license-free monitoring tools that run with Linux and can be deployed to analyze UNIX/Linux environments, Microsoft Windows networks, or mixed-OS systems in which Linux and MS Windows run side by side. The Nagios monitor allows network managers to monitor system services including SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher lets you graph the bandwidth in and out of SNMP network devices including servers, routers, and switches. Progent's network integration experts can assist you to utilize both these tools to tune and troubleshoot your network.
Microsoft Certified Expert Windows 2000 Technical Support
Progent's Microsoft-certified Windows Server 2000 consultants can provide network help and IT consulting services for the entire line of .NET Enterprise Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows 2000 Server configuration, optimization, and support offerings include network planning, installation, documentation, local and off-site support, Call Center outsourcing, expert security analysis, turn-key outsourcing, and cost-effective co-sourcing.
Cisco ASA and VMware Online Help
Progentís certified Cisco network security consulting professionals provide high-level PIX and ASA Firewall consulting support covering architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home businesses to scalable gigabit products, Cisco PIX and ASA Firewalls offer advanced security, high throughput, and high reliability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built platform, minimizing common OS-specific security gaps.
CISSP Certified Cybersecurity Auditor Engineer
Progent's CISSP-qualified network security experts can help businesses of any size with any aspect of information system security. Progent can help create cost-effective cybersecurity systems that guard a small business against modern threats or Progent can plan, configure, and monitor an end-to-end security strategy for hybrid enterprise networks that support onsite, online, and mobile users sharing IT resources spread over multiple physical sites and public and private clouds.
Small Office Technical Consultants
Progent is a pioneer in cost-effectively delivering enterprise-class network help to small businesses. Progent's success in handling the IT service needs of the chronically underserved small business market is the combined outcome of key technical and process innovations that have removed a great deal of the traditional expenses out of administering IT support, added unmatched technical expertise into the support mechanism, and dramatically accelerated the repair process.
Custom Microsoft Access Development
For custom application development, Progent can supply programming consultants to write line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages such as Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Microsoft IIS to build company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent offers expertise in a broad range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Wireless Bridge Outsourcing
Progentís wireless professionals can help small businesses design, choose, test, deploy and support secure building-to-building wireless bridges that integrate seamlessly into your IT network while offering a degree of protection that matches or exceeds wired connections. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can help you identify and install the wireless link solutions that match your company needs.
Small Company Online Support
If you have a company IT system with 10 to 50 network clients, Progent's computer outsourcing services free your organization from dependence on an individual freelance consultant while giving you cost-effective and dependable access to high-quality network support. By providing network consulting help when you require it, offering advanced expertise for key technologies, offering value-added services such as 24x7 network monitoring, and billing only for services you use, Progent offers you an economical solution for maximizing the profitability of your small office information system. Progent is the smart way for small organizations to build and support a reliable and safe information network and to have fast access to the experienced support typically available only to enterprises who can support a large in-house IT organization.
Call Center Consultant Services
Progent's Virtual Help Desk Call Center services are a seamless extension of your in-house IT support organization. Virtual Help Desk can include high-end call center services such as a special telephone number with customer-specific greeting. Progent will also rout calls automatically to staff technicians who are specifically set up and trained to handle your account. Also, Progent's Help Desk professionals can use trouble tickets with any client trouble ticket software for transparent integration with your in-house support services organization. Benefits of Progent's Virtual Network Support Help Desk services include high-end Microsoft Help Desk expertise the minute you call, seamless expansion of your internal support staff, front-line help for urgent client problems, and by-the-minute billing.
Exchange 2016 Mailbox migration On-site Technical Support
Progent can help your business in any and all facets of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your VMs, databases and log files; configuring HLB for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web.