In addition to offering rapid access to top-tier network professionals and subject matter experts (SMEs) to assist Cabo Frio, Rio de Janeiro organizations with specific technical problems or longer-term initiatives, Progent offers temporary staff augmentation to deliver more broadly defined services such as desktop help, network administration, and Help Desk services. On-demand staffing can help organizations to respond to anticipated or unplanned surges in demand for IT services, which may be caused by scenarios like company mergers, data center relocation, technology migration, business process changes like telecommuting, disaster response, seasonal variations, or regulatory mandates. Temporary staffing can also cover gaps left by the loss of in-house IT personnel due to scheduled vacations, illness, resignation, etc.

Benefits of Progent's Temporary Staffing Services
Progent's short-term staffing services give organizations the versatility to react to increases in demand for IT personnel without dealing with the expense and hassle that come with identifying and hiring professional technical help and without the burden of adding to your permanent head count.

Key aspects of Progent's temporary staff augmentation services include:

  • Fast availability of reliable network pros
  • Easy initiation, cessation, and re-engagement of services
  • Transparent extension of your full-time IT team
  • Comprehensive reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved promptly
  • Close working relationship with a world-class, full-spectrum resource for network support
Progent's Shared Help Desk Service
Progent's co-managed Help Desk program is a proven on-going staff expansion option that allows IT groups to share the responsibilities of Call Center support transparently between their in-house IT personnel and Progent's nationwide team of IT support specialists. Working as a transparent supplement of your full-time Help Desk, Progent's co-managed Help Desk Call Center program is a joint service solution powered by the industry's leading shared PSA platform for streamlining, service requests, generating tickets, assigning responsibility, tracking progress, and producing documentation.

Why Choose Progent?
Progent has two decades of background delivering remote and on-premises IT services for organizations throughout the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance experts have earned advanced certifications including CISSP-ISSAP, CISA, and CRISC. Find out more about Progent's technology certifications.

Progent's Practice Areas for Cabo Frio, Rio de Janeiro Companies
Progent's veteran roster of certified engineers can provide Cabo Frio, Rio de Janeiro businesses a wide array of online consulting and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for network service organizations include:

Contact Progent for Temporary Staffing Services for Cabo Frio, Rio de Janeiro Organizations
To find out more details about Progent's short-term supplemental staffing services for Cabo Frio, Rio de Janeiro companies, call 800-993-9400 or visit Contact Progent.