Expanding your remote workforce may have a major effect on network infrastructure, cybersecurity, and company processes. Progent has two decades of background helping SMBs to design, deploy, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Calgary organization to pick the appropriate technologies and follow best practices in building and operating a secure virtual ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent can provide support services that go from on demand expertise for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist Calgary, Alberta companies to with any facet of creating a high-performing work-at-home environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security monitoring, backup/restore solutions, and streamlined management.

VoIP Integration for At-Home Workers
Extending the business PBX system to accommodate telecommuters is vital to supporting a productive at-home workforce. A variety of cloud-centric VoIP products are used by SMBs to server teleworkers. Many larger organizations depend on Cisco's current or older products for VoIP solutions. Progent can help organizations of any size to plan or maintain a telecommuter VoIP environment that delivers the flexibility, convenience and protection required for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help organizations tune their existing Cisco IP voice systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise IP telephony features to devices like IP phones, media processing products, Voice over IP gateways, and multimedia software deployed throughout the network. Unified Communications Manager manages additional combined media services such as unified messaging, video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, see Cisco Unified Communications Manager expertise.
  • CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent can help you to support your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, refer to CallManager expertise.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients operating beyond the corporate perimeter such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN infrastructure to work with these solutions and deliver on-demand integration and debugging expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient telecommuter solution for your Calgary, Alberta organization, call 1-800-993-9400 or visit Contact Progent.