For small company computer networks located throughout the state of California, Progent's Microsoft qualified technical team members can deliver online assistance and remote troubleshooting to repair your network issues quickly and cost effectively. Progent has developed enterprise-grade expertise, advanced software tools, and support knowledge bases to identify and resolve IT problems while avoiding the cost and time delays associated with in-person technical service visits.
If your California company is located beyond the larger metro areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your local network systems support choices may be limited in skills, or not available during a crisis. This can result in a computer network that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progentís group of network professionals average more than 10 years of real-world industry experience, in the trenches of IT support, performing a large range of technical tasks for a varied range of customers. This means you obtain not only the technical know how needed for the task, but an expert with proven methods for applying that expertise to assist with excellent network solutions.
Best Practices Followed by Expert Consultants
Many companies located away from cities with plentiful expert consultants resort to less qualified or unseasoned local resources for vital computer network support. This can result in a system that is unstable or inefficient. Progentís team of Microsoft and Cisco qualified consultants average over ten years of hands-on industry background, in the front lines of network support, performing an extensive range of information system tasks for a broad mix of customers. Consequently, with Progent you get not only high-level network engineering knowledge, but a consultant who follows computer industry best practices in applying that knowledge to resolve real-world information network issues successfully and in a consistent way.
Microsoft Desktop Virtualization Support
Microsoft's virtual desktop solutions reduce the work needed for network managers to deploy software programs so that they are consistent throughout an entire workforce, provide the ability to control rights to business data, and allow fast installation of additional or upgraded desktops. With Microsoft Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure that powers Remote Desktop Services simplifies desktop connectivity, improves responsiveness, tightens data security, centralizes management, and offers an almost transparent client environment. Progent's Windows Server 2016 consultants can help you to evaluate the strategic advantages of Microsoft's virtual desktop technologies, set up test and production deployments, optimize your system infrastructure to support virtual desktops effectively, assess and resolve security problems, and train your network managers to follow best practices to gain maximum payback from desktop virtualization.
Microsoft Exchange 2016 Migration Consulting
Progent's MS Exchange Server 2016 experts can assist you in any and all facets of your migration to Exchange Server 2016 including designing high availability system topology for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining storage capacity required for your VMs, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Consulting Expertise for System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is designed to offer a unified solution for deploying and managing virtualized datacenters across hybrid environments that can incorporate private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can help businesses of all sizes with all facets of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, help you migrate efficiently from older releases of Virtual Machine Manager, develop workflows for creating and deploying virtual machines and VM hosts, design high-availability compute and storage clusters, integrate your private cloud infrastructure with public clouds, configure virtual switches, write and refine PowerShell scripts, and assist you to assess the potential business benefits of the latest technologies like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization professionals can provide advanced Windows Hyper-V consulting and VMware vSphere support.
Convenient Payment Options
Progent's easy payment alternatives for emergency technical help include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net 15 payment terms are available for established corporate accounts.
Immediate Assistance for Urgent Problems
With Progentís urgent online network support services, your company can receive instant support for problems that are causing lost productivity. Online support eliminates the lengthy wait and increased expense associated with in-person network service. For day-to-day network administration tasks, Progentís off-site support engineers can finish most jobs within minutes of a request, instead of requiring your company to live with a problem for hours for on-premises help to show up.
64-bit Processing Migration Support Services
Progentís 64-bit migration experts can help your organization to update your application servers and workstations affordably from 32 bits to 64 bits. Progent can assist you to calculate the costs and benefits of moving to 64-bit processing, design an economical migration process that minimizes business interruptions, and offer responsive remote support to aid your organization to configure 64-bit operating systems and applications on your current computers. Progent's Microsoft-qualified consultants can assist your company to integrate the 64-bit editions of Microsoft products such as Windows Server, SQL Server, Windows 10, and Microsoft Office Excel.
Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top information security companies to deliver centralized management and comprehensive protection for all your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a further level of inspection for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. Learn more about Progent's complete ProSight family of affordable managed services for small and medium-size organizations.
Upgrade Consulting for Microsoft Skype for Business
Progent's Microsoft-certified Skype for Business consultants offer remote and on-premises expertise for organizations of any size to assess the benefits of upgrading to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can assist you to plan a local, cloud-based or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office; configure high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication systems such as Cisco Video Interop Server. Progent's certified information security experts can help you create and validate a security environment for your Skype for Business deployment that meets regulatory requirements.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and test a consistent runbook for restoring services rapidly after an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also supports transparent testing for disaster recovery, updates and patches and can generate reports to confirm complete service recovery, validate SLAs and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, configure, test and maintain a DR solution powered by VMware Site Recovery Manager.
Wireless VoIP Phone Integration
Integration of Cisco's wireless VoIP phones usually requires that you configure and fine tune numerous key pieces of your wireless environment including APs, routers and switches, wireless LAN controllers, and network management tools. Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants offer remote and onsite support to help your organization build and administer a Cisco wireless VoIP phone solution by delivering integration services that can range from troubleshooting the set up of an IP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.
Office 365 Integration with On-premises Exchange
Microsoft supports transparent hybrid ecosystems that integrate Office 365 and on-premises Exchange. This permits you to have specific mailboxes located at your corporate datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any facet of designing, integrating and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical problems and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on schedule and within budget. To learn more about Progent's online consulting support for hybrid Office 365 and on-premises Exchange environments, visit Office 365 integration with on-premises Exchange.
Progent's Client Testimonials
Progent has delivered online or on-premises network support help to organizations in each state in the country. Many of these clients have expressed their appreciation to Progent via testimonials to the quality of Progent's support staff. Take a look at Progent's client testimonials to see what people say concerning the high level of Progent's consulting services
Talk to a Progent Computer Consultant
To find out how you can get in touch with a Progent computer consultant for remote or on-premises help in , call 1-800-993-9400 or visit Remote Computer Support.