For small office networks located throughout the state of California, Progent's Microsoft authorized technical team members can deliver online support and troubleshooting to fix your network systems problems fast and cost effectively. Progent has developed enterprise-grade expertise, advanced software tools, and support databases to identify and fix network problems while avoiding the high cost and time delays associated with onsite technical service calls.

If your California organization is located beyond the larger metro areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your nearby computer network support options may be limited in skills, or not available during urgent situations. This can result in a network that is unusable or causing wasted time due to technical issues continuing for too long. Progentís team of expert network consultants average more than 12 years of real-world industry experience, in the trenches of network support, performing a broad variety of technical tasks for a diverse range of clients. This means you get not just the technical skills needed for the task, but a professional with proven methods for applying those skills to provide excellent network solutions.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned VoIP experts can provide Cisco UC540 consulting services to assist you to manage your legacy UC500 VoIP gateway or plan and implement a smooth migration to a current VoIP solution.

NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering along with synchronous replication to provide rapid, zero data loss disaster recovery between datacenters that are up to 185 miles (300km) apart. Progent can provide online or on-premises access to a NetApp MetroCluster expert who can help you to design, deploy, administer, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your functional requirements and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by providing guidance with tasks like assigning disk pools and shelf IDs, determining plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your disaster recovery system to prove compliance with information assurance standards and regulatory requirements.

Planning and Support Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager consulting experts can help organizations of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can assist your business to migrate from an earlier release of System Center Virtual Machine Manager or from another virtualization management system, and Progent can assist you to optimize and repair your existing SCVMM environment so you realize maximum business value. Progent also offers Virtual Machine Manager 2016 migration consulting to assist you to plan and execute a smooth migration from Virtual Machine Manager 2012 to SCVMM 2016 so you can benefit from stronger assurance capabilities, more affordable VMM storage fabric, and other enhancements.

Exchange 2016 Upgrade Support Services
Progent's Microsoft Exchange 2016 migration consultants can help you in any and all facets of your upgrade to Microsoft Exchange Server 2016 including designing HA infrastructure for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your VMs, databases and logs; configuring HLB for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Easy Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment options for emergency network assistance include VISA, MasterCard, American Express, and Discover. Monthly billing and Net payment terms are available for recurring business accounts.

System Center 2016 Consulting Services
Microsoft System Center 2016 delivers important improvements for managing hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10 clients; unified management of mixed-OS environments that incorporate Linux, Hyper-V and VMware; and better public and private cloud support including tighter integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to design and configure a new implementation of Microsoft System Center 2016, expand or optimize an existing one, migrate efficiently from a prior version of System Center, or debug your System Center environment.

Stealth Penetration Testing
Stealth penetration checking is an important component of any comprehensive network security plan. Progentís security professionals can perform extensive stealth penetration security tests without the knowledge of your organization's internal IT resources. Stealth penetration testing uncovers whether existing security monitoring tools such as intrusion incident alerts and event history analysis are properly configured and consistently monitored.

Office Access Database Application Development
Progent's Microsoft Office Access developers and consultants can provide cost-effective remote consulting services for all editions of Microsoft Office Access including desktop and browser-based versions and can provide advanced support for application development, database conversion, performance tuning, BI reporting, and maintenance. Progent also offers tailored online classes for Office Access application development and database administration.

Cisco ASA and PIX Firewall and Firepower Services Consulting
The current Cisco ASA 5500-X Series of firewalls with Firepower Services provide significantly more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-qualified CCIE network consultants can help your company to manage your current PIX or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist you to plan, deploy, optimize, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure experts and Cisco CUBE integration consultants can help organizations of any size to design, deploy, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent offers cost-effective online or on-premises expertise to help companies to migrate efficiently to a modern unified communications ecosystem that offers accelerated ROI. Progent's certified Microsoft unified communications experts can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of IT security experts. GIAC accreditations are acknowledged by companies and government organizations around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists can provide help with all of the network security disciplines addressed within the GIAC accreditation such as evaluating network security mechanisms, event handling, traffic analysis, web-based services security and SIEM solutions for compliance with government requirements for reporting incidents.

Get in Touch with a Progent Network Support Expert
To find out how to get in touch with a Progent computer support expert for online or on-premises support in , phone 1-800-993-9400 or visit Online Network Support.














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