If your business network is in California you can now get fast remote access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE consultant to resolve urgent issues affecting your IT network. Progent maintains one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants accessible by phone of any independent support firm in the country. The cost is affordable, billing is per minute, sign-up is quick, and service is unbeatable.
If your California company is situated some distance from major urban areas including Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, contact with UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers may be problematic when there's a crisis. This can cause a drop in productivity for your business, upset customers, idle employees, and defocused management. By contacting Progent's online services, you can get in touch with a certified engineer who can deliver assistance when you require it to get your system operating.
Since Progent bills for telephone-based support by the minute, your business is invoiced only for technical help delivered. Progent asks for no startup surcharge. Many online support companies have substantial minimum time requirements or bill for each quarter hour or more. Progent's fine granularity and straightforward billing policy avoid large tabs for fast fixes.
If your California company requires technical assistance for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote support, call 866-776-4368, or visit Contact Progent.
Why is Progent's Remote Technical Support Program Special?
Progent's experienced team of online support engineers has a wide array of world-class information technology skills. This allows Progent's remote technical support specialists to deal successfully with the most complex technical problems more quickly than is possible with ordinary independent support firms or with the internal support staff commonly found in small or mid-size companies. Progent has refined the tools and skills to fix problems efficiently in many different computer configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE support experts have been awarded advanced credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support engineers also hold a number of high-level Cisco certifications such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, CCVP, and Design Associate.
To help businesses that maintain networks based on a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's online service team offers the assistance of consultants with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent provides phone-based support from professionals with important security certifications such as Certified Information Security Manager (CISM) consultants, CISSP specialists, and ISSAP consultants. The scope of Progent's expertise combined with Progent's group approach to repairing network difficulties allows trouble ticket escalation, if appropriate, to specialists with relevant background to resolve unusually tough support calls. This accelerates resolutions of serious problems, prevents system disruption, and reduces maintenance bills.
For businesses in the state of California, Progent offers immediate remote access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for emergency expertise to troubleshoot technical problems that are affecting productivity and are beyond the scope of your ordinary IT service resources. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-certified service team can analyze your network via the latest remote troubleshooting utilities that allow them to provide rapid and affordable diagnosis and resolution of serious computer problems.
Services Progent's Phone-based Support Experts Can Offer Your California Business
Progent's service specialists can deliver advanced support for an extensive array of UNIX, Apple Mac, Cisco, and Microsoft products and technologies such as:
Online Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X remote technical support team can assist California companies with a broad assortment of IT products and technologies that include network architecture, email support, security consulting for networks and company processes, Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X systems, VMware technologies for server economization and streamlined administration, and migration from out-of-date systems to modern environments powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's support professionals can provide online troubleshooting for systems powered by major derivatives of the UNIX OS including:
Apple macOS and OS X,
IBM AIX Operating System,
Berkeley UNIX (BSD),
SGI/Irix or familiar Linux products including
Cisco Network Infrastructure and Security Products
Progent leads the IT consulting industry for providing immediate and economical communication with Cisco CCIEs. Cisco-certified CCIEs are elite network consultants who qualify for this advanced credential by passing intense testing given by Cisco. The vast majority of CCIEs are hired by large corporations or national ISPs, and as a result their services are not conveniently accessible to small and medium-size businesses.
CCIE authorized consultants from Progent can help your business to plan, configure, and maintain an integrated information system that can streamline business processes, cut expenses, and accelerate the path to productivity. By offering Cisco routers experience with Cisco Catalyst switches consulting services and Aironet wireless products configuration assistance, Progent can significantly improve the business value of your information network in California. To learn more about Progent's support for Cisco network appliances, visit Cisco Network Engineering Expertise.
Microsoft Certified Partner for Online Expertise for Windows
Progent's Microsoft-certified online service engineers offer computer repair and IT support for all Microsoft server products. Progent is a Microsoft Partner and can provide your business the assistance of consulting engineers who can help you with a broad range of technology expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
MS Exchange 2016 Server migration, Exchange 2013 configuration,
Microsoft Exchange 2010 monitoring and support,
SharePoint 2013 application development,
Microsoft Skype for Business Server integration consulting and Lync migration, Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, Microsoft SQL Server 2017 consulting,
SQL Server 2016 migration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server planning,
SBS Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified System Security Consultants
Progent offers you access to certified CISM, CISA and CISSP security consultants who offer a variety of system protection services that can strengthen the protection of your UNIX/Linux, Solaris, or macOS and OS X environment against assaults or help you to recuperate fast from an assault. Security services offered by Progent include: extensive security audits using technologies such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Solar Winds and Nikto; quick recuperation from malicious attacks; configuring firewalls; planning secure techniques for remote and mobile access; securing your email system from spam and DHA attacks; and setting up continual proactive monitoring. For more concerning Progent's security services for small and medium-size companies, go to Progent's Professional Support for Network Security.
Business Applications Support: Webinar Training, Custom Development, Troubleshooting
Progent's Mac technology consultants can support the creative facets of Mac computing by offering help services and education in graphics, audio, and video. Progent's consultants can provide expertise in a range of Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team can supply in-depth consulting expertise and education in special application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom development, and education for popular Microsoft business applications such as CRM, Microsoft Project, Microsoft Office Word, and Office Excel. To read more concerning Progent's consulting, custom development, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.
Help Desk Call Center Service and Outsourcing Alternatives
Progent provides a selection of service offerings for Help Desk services that include UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Helpdesk Process Consulting and Staffing.
Progent is a Microsoft-Certified Partner and has a large roster of Cisco-authorized networking specialists. Progent's Help Desk Call Center staff of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are ready to give your customers easy contact with a large support team with years of background in telephone-based support and online repair service for small and medium-size business networks. Progent's concentration is on earning the Call Center a positive reputation as a major contributor to business productivity, and Progent's charter is to resolve rather than just document problems. To read more about Progent's Help Desk outsourcing, refer to Progent's Call Center Services.
Progent's Online Support Tools
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Expert Immediately
Progent's advanced service database system stores comprehensive documentation for all service provided to Progent's clients. Every active Progent staff consultant has the benefit of the history of support provided to every customer by any team engineer. This archive of issues and fixes is structured as a conveniently retrievable internal knowledge base that permits Progent's remote technical engineers to communicate their knowledge with the whole team to ensure that the quality of Progent's support improves over time. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to other extensive support databases and to vendors' internal engineering personnel that allow Progent's remote service experts to come up with the optimal resolutions quickly.
To find out how to get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for emergency remote engineering assistance in California, phone 1-800-993-9400 or visit Expert Online Computer Support.