For small business network systems located throughout the state of California, Progent's Microsoft and Cisco authorized professionals can provide phone help and troubleshooting to repair your computer network troubles fast and cost effectively. Progent has acquired enterprise-level expertise, sophisticated utilities, and support databases to diagnose and repair network problems without the expense and time delays associated with in-person service dispatches.
If your California business is situated outside of the larger metropolitan areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your nearby network systems support choices may be limited in expertise, or unavailable during an emergency. This can result in a office network that is unusable or causing wasted time due to technical issues going unresolved for too long. Progentís staff of network professionals average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical projects for a diverse range of customers. This means you get not only the technical know how needed for the task, but an expert with demonstrated methods for applying those skills to assist with efficient network solutions.
Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates software provisioning at scale, simplifies compliance settings management, keeps track of network assets, protects against company data leakage, performs health reporting, enables safe self service, and delivers a single point of control for administering mixed-OS networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can assist businesses of any size with any aspect of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Eliminate Dependence on an Individual Freelance Consultant
By developing a relationship with a full-service computer consulting and support company like Progent as opposed to an individual freelance consultant, your company is ensured fast availability of capable professionals when you require them. You do not have to be concerned that sickness, training, time off, or conflicting priorities with other clients will leave you with no help when you have a crisis.
Online Technical Support for Microsoft Windows and Cisco-based Network Environments
Progentís Technical Response Center provides world-class online technical support for Microsoft and Cisco-based environments Nationwide. Progent's certified engineers have the knowledge and experience to help you to analyze and solve difficult network problems rapidly and cost effectively. The scope of technical expertise offered by Progent's staff of consultants allows them to escalate even the toughest issues to appropriate specialists as necessary. Whether you require occasional phone support and remote troubleshooting or continuing availability of a Help Desk Technical Response Center, Progent's engineers can provide your small business with enterprise-level support without the high cost and administrative hassle of maintaining a large in-house IT organization.
Android Phone and Tablet Integration
Progent's Android smartphone integration consulting have years of background delivering online and on-premises support for organizations of all sizes who want to incorporate Android phones and tablets into their IT networks so that mobile clients can work together from anywhere. Progent offers the breadth of skills to solve technical issues that involve multiple vendors and that represent a combination of legacy and up-to-date information technology. Progent provides budget-friendly online expertise to assist you with any facet of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed support to help you to handle particularly stubborn IT problems, or Progent can provide comprehensive project management support to ensure that you complete major IT initiatives on time and within budget. Progent can help with on-premises, cloud-centric, or hybrid networks and offers support for operating systems, apps, management tools and hardware infrastructure. Progent also can provide customized group or individual classes to help you manage and use Android phones and tablets securely and productively.
Unified Communications Manager and Unified Communications Manager Express Consulting
Cisco Unified Communications Manager, previously named CallManager, functions as the core of Cisco's communications and collaboration platform. Unified Communications Manager and Unified CM Express offer a borderless IP-PBX by integrating closely with applications such as Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's Cisco-certified CUCM consultants can help with any aspect of CUCM setup and troubleshooting in areas such as integrating VoIP phones and desktop video phones, reviewing dial plans, configuring SIP trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE support, creating Cisco UCS server clustering systems for survivability, and integration with Exchange and Skype for Business.
Exchange 2010 Upgrade Help
Progent's Microsoft-certified Exchange Server 2010 engineers can assist you to manage and debug your current Exchange 2010 environment or give you access to the expertise of certified Exchange Server 2016 professionals and Exchange Online specialists to help you assess the value of migrating to a modern edition of Microsoft Exchange that delivers quick return on investment by improving your productivity, lowering the expense of equipment and support, streamlining management, and consolidating your key communications platforms.
Office Access Software Programming
Progent's Office Access developers and consultants can provide affordable remote consulting services for all releases of Microsoft Office Access including desktop and browser-based versions and can provide expert assistance for Access application programming, database conversion, performance optimization, BI reporting, and maintenance. Progent also offers custom online classes for Office Access development and database management.
Cisco Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, an integrated expansion of Cisco Unified Communications Manager (CUCM), is a converged voicemail solution that promotes collaboration by offering flexible set of options for accessing calls and messages within an environment that is easy to deploy and manage. Cisco Unity Connection allows you to read and manage voicemail from your email inbox, web browser, Cisco Jabber messaging integration platform, a Cisco Unified IP endpoint, an iPhone or other smartphone, or a tablet. Unity Express (CUE), available in certain Cisco ISR routers, provides cost-effective voicemail, integrated messaging, IVR, and automated-attendant functions for small to mid-size businesses (SMBs) and enterprise satellite locations with up to 500 workers. Progent's Cisco-certified CCIE consulting experts can provide Unity Connection and Unity Express (CUE) configuration and troubleshooting services to make sure your voice messaging deployment continues to deliver the highest possible competitive advantage.
Migration Consulting Support for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 planning and migration consultants can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Windows. Remote and on-premises evaluation and migration support for Windows 10 offered by Progent's experts include ROI analysis, project management, compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile management, teleworker connectivity, security and compliance, streamlined deployment and management, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and end users, and ongoing Call Center support services.
Get in Touch with a Progent Network Consultant
To find out how to contact a Progent network consultant for online or onsite expertise in , call 1-800-993-9400 or go to Online Network Help.
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