For business computer networks located anywhere in the state of California, Progent's Microsoft authorized technicians can deliver online support and remote troubleshooting to fix your network systems troubles quickly and affordably. Progent has developed top-notch expertise, advanced software tools, and support databases to identify and resolve computer network problems without the expense and delays associated with onsite service dispatches.

If your California company is located beyond the larger metro areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your nearby network systems support options may be limited in technical expertise, or unavailable during urgent situations. This can result in a network that is unusable or causing wasted time due to technical problems persisting for too long. Progentís staff of field proven network consultants average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a extensive range of clients. This means you obtain not just the technical competency needed for the task, but a consultant with field proven methods for applying those skills to assist with efficient network solutions.

The Progent Test and Design Lab at the Herakles/Quality Technology Services Internet Data Center
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center in Sacramento is available for piloting mission-critical applications, creating cost-effective migration procedures, assessing and optimizing performance, planning or verifying disaster recovery strategies, mitigating compatibility issues, and building training systems for new products and technologies. For Progent customers who lack sufficient internal resources to assemble proper test environments, Progent's Test and Training Lab cuts capital costs and technical risk while keeping vital IT initiatives on schedule.

Immediate Support for Urgent Problems
With Progentís urgent online computer troubleshooting services, you can get immediate support for issues that are causing lost productivity. Online help does away with the lengthy delay and higher cost required for in-person computer help. For ordinary IT management work, Progentís off-site support consultants can perform the majority of jobs within minutes of a request, rather than forcing your company to wait for hours for on-premises help to arrive.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting outsourcing service provides complete hosting of a small company's servers in a solution that gives the highest degree of availability and scalability and is in addition simple to transfer to another host. Progent's Private Cloud hosting and management options are built on proven virtualization techniques that enable small companies with multi- platform IT systems to economize dramatically on the expense of capital investments, system support, and IT administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence. Learn about Progent's ProSight family of managed IT services for small and mid-size businesses.

Online Consulting for Windows Server 2008
The sophistication and integration demands of Microsoft Windows Server 2008 R2 requires an information technology professional with practical experience and diverse knowledge in designing and building cohesive end-to-end business information solutions. The experience of Progent's seasoned Windows Server 2008 consultants, with an average of over a decade of background integrating Microsoft-powered solutions, helps insure your success in supporting and managing your Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 consultants can also help you to assess the advantages of migrating from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are planning on creating a hybrid architecture that integrates local resources with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid integration.

Network Support for Local Governments and School Districts
Progent has a long background delivering a broad range of remote IT support and urgent troubleshooting services to local governments and schools throughout the U.S. Progent is one of the industryís pioneers in providing advanced remote network consulting and has provided IT support to organizations in every state. Progent's remote network consulting for local governments eliminates travel expenses and resolves issues faster than onsite support.

World-class Cisco Help from Experienced CCIE-certified Engineers
Progent is the leading source of convenient, quick, and affordable access to Registered Cisco CCIE engineers. Cisco Certified Internetwork Experts are elite network gurus who are awarded this top-level classification only after intense examination by Cisco. CCIEs can resolve even the most complicated problems surrounding network design, integration, repair, and support. Progentís CCIE professionals work closely with Cisco in-house staff in analyzing issues with Cisco's IOS software and devising fixes or obtaining patches to resolve anomalies. Progent can provide fast contact with a CCIE by phone so that you are able to get immediate assistance for complex network problems that are affecting worker productivity but are outside the scope of your local IT support resources.

Progent's Client Testimonials
Progent has provided remote or onsite network support service to businesses in every state in the country. Many of these customers have shown their appreciation to Progent in the form of testimonials to the high quality of Progent's service staff. Check out Progent's client testimonials to see what people say concerning the high level of Progent's consulting services

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was established in 1999 to validate the knowledge of information technology security experts. GIAC accreditations are acknowledged by companies and institutions around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer support for any of the network security capabilities covered under GIAC accreditation such as evaluating infrastructure security mechanisms, security incident handling, traffic analysis, web application security and security information and event management (SIEM) solutions for compliance with regulatory requirements for promptly reporting security events.

64-bit Computing Migration Help
Progentís 64-bit migration specialists can assist your organization to enhance your application servers and desktop PCs affordably from 32 bits to 64 bits. Progent can assist your company to calculate the costs and benefits of upgrading to 64-bit computing, plan an economical upgrade process that minimizes operational interruptions, and deliver responsive remote help to aid your organization to configure 64-bit operating systems and applications on your existing hardware. Progent's Microsoft-qualified consultants can assist you to install the 64-bit editions of Microsoft products like Microsoft Windows Server, SQL Server, Windows 10, and Office Excel.

Azure cloud Planning and Integration Consulting Services
Progent's Azure integration experts can help you with every phase of Microsoft Azure migration such as requirements definition, readiness evaluation, solution architecture, pre-production testing, deployment, centralized administration, performance optimization, software license controls, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can assist you to set up and debug firewall appliances and VPN connections so your users can safely access to Azure-based resources, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist you to create a hybrid environment that seamlessly integrates physical datacenters with Azure resources.

Talk to a Progent Network Support Expert
To learn how you can access a Progent computer support expert for remote or on-premises support in , phone 1-800-993-9400 or visit Online Computer Support.

© 2002- 2019 Progent Corporation. All rights reserved.

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