For small business computer networks located anywhere in the state of California, Progent's Microsoft and Cisco qualified technical team members can provide online help and remote troubleshooting to resolve your computer network issues quickly and affordably. Progent has acquired top-notch skills, sophisticated tools, and support databases to troubleshoot and resolve network problems while avoiding the cost and time delays normally associated with on-site technical service visits.
If your California organization is located beyond the larger urban areas such as Los Angeles, San Diego, San Jose, San Francisco, Long Beach, Fresno, or Sacramento, your nearby computer network support options may be limited in skills, or unavailable during a crisis. This can result in a network that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progentís team of seasoned network engineers average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a diverse range of customers. This means you get not only the technical know how needed for the task, but a consultant with proven methods for applying that expertise to assist with excellent network solutions.
Desktop Support Services
Progent can deliver a broad array of affordable support services to assist you company to deploy, configure, troubleshoot, and administer desktop PCs and laptops powered by Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent's desktop consulting services include Windows 10 planning support, Microsoft Windows 8.1 integration expertise, Windows 7 support, MS Office and Office 365 integration, and 64-bit computing expertise.
Progent is a Certified Microsoft Partner
Since Progent is a Microsoft Certified Partner, every Progent support expert has access to the technical and training resources needed to provide the best information technology help possible. Progent's outsourcing, Call Center, Office 365 integration expertise, and software development services permit small business customers to take advantage of the wide range of skills found in the IT departments of large companies without the high expense and hassle of maintaining a self-sufficient in-house network staff.
Amazon AWS Cloud Planning and Integration Consulting
Progent's Amazon AWS integration consultants can provide affordable remote consulting to help companies to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN access and can help you deploy cloud-centric or hybrid environments that efficiently incorporate Amazon AWS cloud services. Progent can provide as-needed support or Progent can provide comprehensive project management outsourcing services to help you move efficiently to the Amazon AWS cloud platform.
CISA-certified Cybersecurity Audit Consultants
The CISA credential is a recognized qualification that signifies expertise in network security audit and control. Certified by ANSI, the CISA accreditation has candidates pass a comprehensive test given by the ISACA professional association. Progent can provide the expertise of a CISA-qualified network security audit professional able to assist companies in the fields of IS audit services, information technology administration, systems and architecture lifecycle, IT service delivery, safeguarding of data assets, and business continuity preparedness.
Microsoft Exchange Server 2016 Migration Services
Progent's certified Microsoft Exchange Server 2016 experts can assist you in any and all phases of your migration to Exchange 2016 including planning high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your VMs, databases and logs; setting up HLB for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco wireless controller experts can assist you to deploy Cisco wireless LAN controllers to manage and monitor wireless LANs of any size. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's latest Wi-Fi controller technology. Progent can provide expertise for both physical and software-only wireless controllers and can assist you to determine which type is appropriare for your Wi-Fi solution. For Wave 2 wireless controllers from Cisco, Progent offers Cisco 3504 Wi-Fi controller support, Cisco 5520 wireless controller support, and Cisco 8540 wireless controller expertise.
64-bit Computing Migration Help
Progentís 64-bit migration experts can assist you to enhance your servers and workstations efficiently from 32 to 64 bits. Progent can assist your company to calculate the risks and benefits of upgrading to 64-bit computing, design a cost-effective migration strategy that reduces business interruptions, and provide responsive remote help to aid your organization to install 64-bit software and applications on your existing computers. Progent's Microsoft-certified consultants can assist your company to install the 64-bit versions of Microsoft products like Windows Server, Exchange Server, Windows 10, and Microsoft Office Excel.
Progent's Consulting and Training Services for Microsoft Office Word and Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word experts offer a wide selection of affordable online support services to assist your organization to manage and troubleshoot your existing Microsoft Office Word environment or assist you to upgrade to a current version of Office Word. Services available from Progent's experts include VBA software development, identifying and fixing compatibility problems between various versions of Office Word, integrating Office Word with different Microsoft Office applications like Office Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone and tablet integration, and remote Office Word training classes tailored for individuals or groups.
Exchange Server 2013 Migration Services
Microsoft Exchange 2013 incorporates major improvements to the capabilities of its predecessor Exchange 2010 and introduces important innovations plus a revamped architecture. These enhancements favorably impact vital areas like ease of administration, availability, security and compliance, cost of ownership, teamwork, scalability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can deliver online or onsite expertise to assist your organization to manage, tune and debug your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more current version of Exchange Server in a local, cloud-based, or hybrid deployment model.
Migration Help for Microsoft Windows 10
Progent's Windows Windows 10 planning consultants can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any older version of Windows. Online and onsite evaluation and upgrade services for Microsoft Windows 10 available from Progent's consultants include ROI estimates, project management, compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid integration, mobile management, teleworker access, security and compliance, automated provisioning and administration, network design, Wi-Fi support, business continuity planning, group and personal training for network management staff and end users, and post-migration Call Center support services.
Progent's Consulting and Development Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, merchants can broaden their market, lower their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.
Get in Touch with a Progent Computer Support Expert
To see how to contact a Progent computer consultant for remote or on-premises support in , phone 1-800-993-9400 or visit Remote Network Support.