Bakersfield Work from Home Employees Connectivity Consulting and Support
Help Desk Call Center Augmentation and Outsourcing Consulting Experts
Enlarging your remote workforce can have a major effect on network architecture, cybersecurity, and company processes. Progent has two decades of experience assisting SMBs to design, configure, administer, optimize, and debug IT environments that support a remote workforce. Progent can assist your Bakersfield organization to select the appropriate tools and adhere to best practices in creating and maintaining a secure virtual office solution for telecommuters that promotes collaboration and delivers maximum value. Progent can provide services that go from on demand guidance for getting you past challenging technical roadblocks to full project management to help you carry out mission-critical tasks.
Progent can assist Bakersfield, California companies to succeed with any aspect of building a high-functioning remote work ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk augmentation, cybersecurity, data protection solutions, and streamlined management.
Help Desk Services for Telecommuters
A rapid, organization-wide switchover to a from-home workforce, which could be driven by a pandemic or as an element of a disaster recovery process, can overwhelm even the most efficient in-house Call Center. Progent's Help Desk services allow organizations of any size to outsource or expand their Call Desk by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Call Desk services leverage Progent's extensive team of remote technical support specialists combined with enterprise-class ticketing and follow-up technology to offer an economical, state-of-the-art Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of online Level 1 PC support from initial help requests to trouble ticket creation, screen sharing, problem resolution, and reporting. A browser-based User's Service Portal allows telecommuters to monitor or update their current trouble tickets, enter details, and upload screenshots and attachments. Support services are delivered at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent makes available optional fast hand-off to Level 2 and Level 3 support experts to resolve advanced issues. To find out more, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Help Desk Call Center Supplemental Service allows you to augment your current Help Desk staff by sharing responsibilities for Help Desk support seamlessly between your regular IT support staff and Progent's nationwide team of desktop support engineers and subject matter specialists. Progent's shared Call Center service is based on a co-sourcing support solution utilizing the number one PSA platform for handling help requests and ticketing, assigning ownership, monitoring progress, and producing management reports. To find out how Progent's Call Desk Augmentation Services can help your company to deliver best-in-class technical support to your at-home employees, visit Progent's Help Desk Call Center supplementation Services.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive work-from-home solution for your Bakersfield, California company, call
An index of content::
Professional CISA Cybersecurity Audit
Consulting Security Audit
The CISA accreditation is an important qualification that represents mastery in network security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates pass a comprehensive examination administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified network security audit professional able to help companies in the areas of information systems audit services, IT administration, network assets and architecture ROI, IT service delivery, protection of data resources, and disaster recovery planning.
SentinelOne Singularity and Vigilance Integration Consult
SentinelOne Singularity XDR Consultant
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that incorporates AI software and advanced services to deliver cutting-edge endpoint detection and response (EDR).
Small Business Wireless AP Computer Engineer
Small Business APs Engineer
Cisco's Small Business series of APs are Linux-based units engineered as value-priced wireless APs for small offices. Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants can provide online or onsite integration and debugging support to help your organization to design, configure, update, optimize, administer and debug Cisco Small Business Wi-Fi access point deployments of any size or topology.
24 Hour ProSight Reporting SentinelOne Remote Network Monitoring Online Technical Support
Computer Consultant ProSight Reporting Network Infrastructure Monitoring
ProSight Reporting is an expanding line of in-depth reporting plug-ins created to integrate with the leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
After Hours SQL Server Capacity Planning Development
Expert Microsoft Certified Reports SQL 2008 Reporting Services
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the fast development of cutting-edge enterprise-class applications that can give your business a significant competitive edge. SQL Server provides core support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, ensures you success in planning, installing and managing Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET platform.
Symantec Security Firewall Support
24/7 Symantec Firewall Security Consultancy
Progent's Symantec consultants can help you support discontinued Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and Symantec VelociRaptor family or help you upgrade to current firewall/VPN technology. Progent can also help you create and execute a comprehensive security strategy that can include firewall/VPN devices and utilities, managed security and network protection services, system monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop source for on-going network help, maintenance, training, and security consulting.
Connectix Virtual Server On-site Support
Top Rated Specialists Microsoft Server Consolidation
Microsoft Virtual Server, run on the Windows Server 2003 platform and based on software first produced by Connectix, delivers the power necessary to carry out hardware reduction, application upgrade, and server isolation projects via virtualization techniques in an enterprise-ready computing network with high scalability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at companies wishing to improve operational efficiency in application development and testing, upgrading from outdated line-of-business applications, and server consolidation. Progent's certified Virtual Server experts can help your company to assess and deploy MS Virtual Server 2005.
Wireless Computer Consultant
Open Now Wireless Bridge Professionals
Progent's wireless consultants can help small companies design, choose, pilot, deploy and maintain protected building-to-building wireless bridging products that integrate transparently into your IT network while offering a level of security that equals or exceeds wired connections. Progent provides expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can help you identify and deploy the wireless connectivity technology that match your business needs.
VMware Site Recovery Manager and NSX Professionals
24/7 Professionals VMware Disaster Recovery
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and test a consistent workflow for restoring applications and services quickly after an outage. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and transparent site relocation, failback and site re-protect. SRM also supports non-disruptive testing for disaster recovery, updates and patches and can produce audit reports to confirm complete service restoration, validate SLAs and demonstrate compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist you to design, configure, test and administer a DR system based on VMware SRM.
SQL Server 2008 Upgrade Consulting
SQL Server Replication Consulting
SQL Server 2005 delivers powerful, familiar tools to computer professionals as well as to information workers, reducing the complexity of designing, integrating, administering, and accessing enterprise data and database applications on platforms ranging from mobile devices to enterprise data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and wide knowledge in designing and building information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Microsoft Project IT Services
Microsoft Project Support
Progent's application experts offer in-depth support, software programming, deployment assistance, and webinar training for popular business applications covering vital areas including ERP and MRP, general accounting, business analytics, web application design, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of experience delivering high-level consulting services remotely, Progent can assist small businesses anywhere in the United States to eliminate the time and fees related to travel and on-premises activity without compromising the high quality of technical support.
Antivirus Small Business Subscription
Antispam Support and Setup
E-Mail Guard is Progent's affordable spam filtering and virus protection managed service that gives small companies enterprise-quality protection against spam, viruses, directory harvesting, and other types of e-mail-based assaults on IT systems. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated suite of web-managed anti-spam and virus protection services that ward off email attacks before they can breach the corporate firewall. Perimeter Manager also lets administrators track and manage their e-mail application, regardless of server platform, hardware technology, or geographic location.
Contract Jobs Home Based Network Consultants
Work from Microsoft Certified Job Opening
Progent believes that a carefully designed and executed network can be a pivotal piece for accelerating any company's growth, and Progent follows this belief in our own network infrastructure. We have built a zero-downtime virtual office infrastructure that allows Progent's in-house engineers and authorized contractors to deliver fast and effective service, cooperate easily on complex jobs, and gain from career and private maturity from acting as part of a dynamic business ethos of personal drive and freedom.
Award Winning Help and Support Call Desk for Remote Workers
Remote Working Technical Support Services
Progent has 20 years of background helping small and medium-size businesses to design, implement, optimize, manage, and debug computer networks that incorporate teleworkers.
Security Companies Horizon3.ai NodeZero PEN Testing
Horizon3.ai NodeZero Certified Cybersecurity Penetration Testing Secure
Progent's certified cybersecurity consultants can run NodeZero-based PEN tests to make sure your security defense systems and policies are properly set up and effective.
Technology Professional Microsoft Teams video conferencing
Consultant Services Microsoft Teams with Exchange Online
Progent can assist you to plan an upgrade to Teams from Skype for Business and install, administer, and debug a cloud-based or mixed deployment of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Professionals VMware NSX Architecture
Specialist VMware Site Recovery Manager and NSX Integration
VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and verify a consistent workflow for recovering services rapidly after an outage. SRM provides centrally controlled and automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also allows transparent testing for disaster recovery, upgrades and fixes and can produce reports to confirm complete service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to help your organization to plan, configure, test and maintain a disaster recovery solution powered by VMware SRM.
Private Cloud Integration Engineers
Professional Private Cloud Hosting
Progent's Private Cloud Hosting and Management service offers complete hosting of a small company's servers in an environment that gives the maximum level of dependability and scalability and is in addition easy to transfer to any data center. Progent's Private Cloud Hosting services are built on proven virtualization techniques that allow small businesses with mixed- platform environments to economize significantly on the expense of capital investments, system maintenance, and network management while achieving world-class fault tolerance and an unmatched level of vendor flexibility.
Network Security Evaluation Juniper SA6500 SSL VPN
Juniper SA2500 SSL VPN Cybersecurity Consultancies
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Windows Server 2022 Secured-core server On-site Support
Microsoft Windows Server 2022 Secured-core server Online Troubleshooting
Progent's certified Windows Server 2022 consultants can help your organization to design and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with an on-prem installation of Windows Server 2022.
SQL Server 2012 AlwaysOn Availability Groups IT Services
Top Quality Network Consultants Microsoft Denali
Progent can provide the support of Microsoft-certified consultants and experienced software programmers, database administrators, project managers, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and data security professionals to assist your business to evaluate the potential advantages of Microsoft SQL Server 2012 for your business, install pilot environments at your site or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from other RDBMS platforms, and define a cost-effective and safe IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
Small and Midsize Business Configuration
24 Hour Small Business Networking Small and Midsize Business
Progent is a pioneer in cost-effectively delivering enterprise-class IT support to small companies. Progent's achievement in addressing the IT support requirements of the historically underserviced small company market is the combined result of key technical and process innovations that have removed much of the traditional expenses out of managing network support, injected unmatched professional expertise into the IT service system, and significantly streamlined the repair cycle.
System Center 2016 and Exchange Online Integration Remote Support Services
System Center 2016 Cloud Integration Network Consultant
Small to middle size companies can now get all the advantages of System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft Premier IT consulting professionals. With Progent's economically priced network service programs, small businesses can choose a simple Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager to offer small business information systems enterprise-class reliability, security, and performance.
Office 365 Support and Integration
Microsoft 365 Migration Online Consulting
Progent can assist you to evaluate the wealth of subscription plans offered with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and manage hybrid solutions that transparently integrate on-premises and cloud resources.
IT Services Data Protection Manager 2016 Planning
Consulting Data Protection Manager 2016 Migration
System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified restore capabilities for Microsoft-based environment. SCDPM 2016 offers application-sensitive protection for key workloads like Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux VMs, works with VMs running on Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can help organizations of any size to design, deploy, manage, and troubleshoot an enterprise-wide backup/recovery system built around Data Protection Manager 2016. Progent can help you to migrate from an older version of Data Protection Manager or from an outdated solution, and Progent can optimize your SCDPM 2016 environment for on premises, colocated, cloud or hybrid deployments. Progent can provide remote or onsite consulting expertise and can deliver as-needed expertise to resolve challenging issues or provide end-to-end project management support to help you complete your Data Protection Manager 2016 deployment on schedule and within your budget.
Specialists Automated Desktop Monitoring
Online Technical Support ProSight Remote Server Monitoring
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by tracking the health of critical assets.
Top Consultant Services CISSP-ISSAP Security Architecture
ISSAP Certified Security Architecture Consultancy
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through rigorous testing and significant experience with information security architecture. ISSAP consultants possess in-depth knowledge of access management systems and methodologies, phone system and network security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-certified security experts can help your company with all aspects of secure network architecture.
Configuration Manager Online Troubleshooting
SCCM Security Online Consulting
Configuration Manager automates software deployment at scale, centralizes security and compliance settings management, inventories network assets, guards against company data leakage, provides network health monitoring, allows secure self service, and offers a single control mechanism for managing multi-operating system networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can help you with any facet of designing, installing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.
Microsoft Firewall Support Services
24x7 IT Services ISA 2004 Enterprise Edition Server
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds developing corporate security designs for IT networks with multiple locations, remote workers, and mission-critical eCommerce applications. A Progent ISA Server consultant can help your small or mid-size company design and deploy an installation of ISA Server 2004 that supports your IT security needs without limiting your productivity.
Security Consultant Symantec VPN
Symantec Raptor Cybersecurity Company
Progent's Symantec consultants can help you support legacy Symantec firewall and VPN products such as the Symantec Raptor and Symantec VelociRaptor line or help you migrate to newer firewall/VPN technology. Progent can also enable you to create and execute a complete security plan that can include firewall/VPN devices and software, managed security and virus protection services, system monitoring products, and documented policies and processes. Progent has the skill to be your one-stop source for on-going network help, maintenance, education, and security consulting.
Biggest Juniper J6350 Router Security Tech Services
Juniper J4350 Router Security Companies
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Microsoft Project Server Scheduling Engineer
MS Project Server Development
Progent's Microsoft engineers offer in-depth support in deploying, managing and troubleshooting all versions of Project Server and can provide a wide range of cost-effective online consulting services based on industry best practices to assist businesses of all sizes to receive all the benefits of this powerful project management solution. Consulting support available from Progent include system design, software configuration and upgrades, setting up safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized online training classes.
Zero Downtime Internet Network Online Consulting
Cisco Certified Automatic Failover Outsourcing
Progent's Cisco-authorized network consultants can show you how to create an affordable, 24x7 Internet configuration solution that can achieve non-stop Internet connectivity via a wide array of fault tolerant Internet access products and services including non-stop BGP, automatic fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert professionals to help you apply the most current techniques for fault tolerant Internet connectivity to create an affordable, fully redundant Internet network with automatic failover and other features to deliver zero-downtime Internet connections.
Online Help System Center 2016
System Center 2016 Security Consultants
System Center 2016 delivers major improvements in the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new implementation of System Center 2016, extend or tune your current one, migrate efficiently from an earlier release of System Center, or troubleshoot your System Center environment.
Award Winning Support and Integration System Center 2016 Configuration Manager
System Center 2016 and VMware Integration Consultant
Progent has over 20 years of experience integrating, maintaining and troubleshooting the key platforms included with System Center and can help your organization to design, configure, maintain, and fix your Microsoft System Center 2012 R2 ecosystem to optimize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent can help you to migrate to the latest version of System Center from an earlier release or from a third-party datacenter management platform to deliver the advantages of enterprise-class deployment, centralized management, security, plus datacenter and application performance monitoring.
Aironet Wave 2 Wi-Fi Access Point Support and Integration
Aironet Access Point Security Outsourcing
Progent's Cisco CCIE-certified wireless infrastructure experts can provide remote or onsite integration and debugging services to help you to plan, implement, update, optimize, administer and debug Aironet wireless access point environments of any size or architecture. Progent's Cisco wireless controller experts can also help you to integrate your wireless environment with your wired network and cloud-based resources to build a seamless enterprise connectivity solution that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and configuration of Aironet wireless APs to accommodate your unique office layout, construction, and expected network traffic.
Progent Press Relations Specialist
24-7 Specialist Progent in the News
Progent in the News is hosted by cybersecurity expert Darrin Johnson.
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