Bristol At Home Workers Integration Support Partner
Help Desk Solutions Consulting
Expanding your telecommuter workforce may have a major effect on IT architecture, security, and corporate workflows. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, administer, tune, and debug IT networks that support a remote workforce. Progent can assist your Bristol company to select the right technologies and follow best practices in creating and operating a secure virtual solution for telecommuters that promotes collaboration and returns maximum value. Progent can provide services that go from as-needed expertise for helping you past challenging IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent can assist Bristol, United Kingdom organizations to with any aspect of building a high-performing telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, security and compliance, backup/restore solutions, and streamlined management.
Help Desk Call Center Services for At-Home Workers
A fast, enterprise-wide transition to a from-home workforce, which could be motivated by a pandemic or as part of a disaster recovery preparedness plan, can overwhelm even the most efficient internal Call Center. Progent's Help Desk services allow businesses to outsource or supplement their Help Desk Call Center by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Call Center support services leverage Progent's extensive team of online IT support experts combined with world-class ticketing and tracking software to provide an economical, advanced Call Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of online Level 1 PC support from help requests through trouble ticket generation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows from-home workers to check or edit their active trouble tickets, add details, and append screen captures and relevant files. Technical support services are delivered at a substantial discount off Progent's normal Level 1 technical service rates, and Progent offers the option of fast hand-off to Level 2 and Level 3 support experts to deal with advanced issues. To find out more, visit Progent's Standard Helpdesk Services for small companies.
- Progent's Call Center Supplemental Service allows your business to supplement your current Help Desk Call Center staff by splitting responsibilities for Help Desk Call Center support seamlessly between your regular IT support organization and Progent's nationwide pool of PC support engineers and subject matter specialists. Progent's shared Call Desk service is based on a collective support solution based on the leading PSA tool for managing help requests and trouble tickets, assigning responsibility, monitoring progress, and generating reports. To find out how Progent's Call Center Supplementation Services can enable your company to provide world-class desktop support to your at-home workforce, refer to Progent's Support Desk augmentation Services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Bristol, United Kingdom business, call
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24-7 Microsoft Configuration Manager 2012 Specialists
SCCM 2012 Asset Inventory Consultants
Progent's Microsoft-certified consultants can assist your business to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to Configuration Manager 2012 from a legacy device and application management solution or assist you to enhance your existing SCCM 2012 ecosystem to support your changing IT needs. In addition, Progent can help you to create an infrastructure that extracts the most value from SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
LockBit ransomware hot line Consultant
Specialists Nephilim ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
MFA and Single Sign-on Technology Consulting Services
Top Quality Two-factor Authentication IT Consulting
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with Apple iOS, Android, and other personal devices.
Amazon Marketplace Web Service programming Development Group
Design Firm Amazon Marketplace Web Service development training
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can expand their reach, lower their cost of sales, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and speed up your return on investment.
Lync Server 2013 Mirrored Back End Servers Professional
Professional Lync Server 2013 security
Lync 2013, rebranded Skype for Business, allows organizations of all sizes to create a manageable and secure communications environment that permits the modern BYOD computing model with IM, real-time presence, audio/video and web conferencing with application sharing, and both IP-based and PSTN calling across a wide assortment of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 consultants and system architects can help your company to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-resident (with Lync Online) or mixed model appropriate for your present and long-term plans, implement Lync 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your IT staff and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync Server 2013 with popular Microsoft 365 apps such as Outlook and PowerPoint.
Application Virtualization Consulting Services
Virtual Windows Application Delivery Services
Progent's Citrix consultants can help you to design, implement, manage, and troubleshoot a virtual Windows application delivery system based on Citrix XenApp. Progent's Cisco CCIE network engineers can help you optimize your network for distributing server and client-side applications, and Progent's datacenter management and support consultants can help your organization to administer and maintain an off-site datacenter that offers high uptime, enhanced security, and fast disaster recovery.
Barracuda Networks F1000B Series Firewalls Security Consultancies
Barracuda Networks Firewalls Protection
Barracuda's value-priced CloudGen Firewall appliances combine web filtering, safe remote connectivity, SSL tunnel VPN, high-security SD-WAN, and Zero-Trust support with centralized management encompassing your entire enterprise including on-premises, cloud, and hybrid network models. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent can deliver the expertise to be your single source for technical guidance, administration, training, and cybersecurity consulting.
Windows 11 Wigets Online Support
Top Quality Windows 11 Upgrade Professional
Progent's Microsoft-certified Windows 11 consulting experts offer a variety of services to support Windows 11 such as cloud integration, mobile device management, telecommuter connectivity, security and compliance, automated provisioning, and Call Center support.
Expert Training Support and Setup
Online Troubleshooting IT Training
Progent practices information transfer from Progent's support experts to customers. By teaching customers to handle technical issues that are within their scope, Progent can focus on offering hard-to-find services where Progent faces little competition. Small businesses who utilize trusted freelance consultants or who maintain internal IT personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their IT environments more robust, protected, and efficient.
ISR Routers Help and Support
IOS XE Software Technical Consultant
Cisco has developed an extensive product line of routers including routers built to provide the protection, performance, and reliability required by customers ranging from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to build a reliable foundation for your IT system and to make it economical to grow as you add new users, start new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS platform, such as the Cisco 800 family of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Series Routers.
Remote Technical Support WiFi 6
Network Engineer Wi-Fi
Progent's Wireless Consulting Services offer a convenient, affordable option for businesses of any size to deploy, manage, monitor and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Engineer SCCMM 2016
System Center 2016 and Windows 10 Integration Remote Technical Support
System Center 2016 delivers major improvements in the management of hybrid cloud networks through advanced support for Windows Server 2016, Windows 10; unified management of mixed-OS environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team can provide advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to design and install a new deployment of Microsoft System Center 2016, extend or optimize your current one, upgrade efficiently from an earlier version of System Center, or debug your System Center solution.
Small Business IT Outsourcing Companies Small Business Work at Home Integration
Small Business Cloud Migration Implementation Consulting Companies
If you have a company network with 10 to 50 network clients, Progent's IT outsourcing services free your company from over-reliance on single independent consultant while giving you cost-effective and dependable access to enterprise-class network expertise. By delivering network consulting help when you require it, offering specialized knowledge for key technologies, offering unique services such as automated network monitoring, and billing only for services you receive, Progent gives you an economical way for optimizing the business value of your small office information system. Progent is the intelligent way for small businesses to create and maintain a reliable and secure IT system and to benefit from quick access to the experienced help typically available only to enterprises who can support a large in-house IT group.
Symantec VPN Security Organizations
Top Ranked Cybersecurity Tech Services Symantec VelociRaptor
Progent's Symantec consultants can assist you to maintain discontinued Symantec firewall and VPN products including the Raptor and Symantec VelociRaptor family or help you migrate to more recent firewall solutions. Progent can also enable you to create and execute a complete security plan that can incorporate firewall and VPN appliances and software, outsourced security and virus protection services, system monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop source for on-going network help, administration, training, and security expertise.
Consultancy PCLinuxOS Linux
Gentoo Linux Network Consultants
Progent's Linux consulting experts provide small businesses and software developers help with administering and supporting Linux computers that run with Microsoft-based networks. Progent can give your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This broad array of experience offers you an easy single consulting firm to show you how to create and maintain a protected and reliable mixed-platform network and communications infrastructure that supports Linux and Microsoft coexistence by combining MS Windows with major Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Career Opportunities Computer Consulting
Recruiter Microsoft Consultant Employment Opportunities
If you are a network consultant with system support expertise, teaming with Progent and helping our clients will enhance your abilities via interaction with our team of motivated, high-output consultants. Progent's focus on providing network consulting and technical support to small businesses will offer you the opportunity to work in depth with business leaders and add tangibly to the success of exciting companies. In addition, Progent's virtual office environment offers the most advanced technology for remote service and wireless connectivity to allow you to come up with speedy fixes when you troubleshoot business-critical problems.
MSP360 Server Backup Consulting
Remote Technical Support MSP360 Managed Backup
Progent can help you to design, deploy and manage a backup/restore plan based on MSP360 Backup technology to protect your IT resources residing on any leading public cloud. Progent can provide monitoring and management to prevent data loss caused by user mistakes, software flaws, ill-intentioned insiders, and malware attacks such as ransomware.
Computer Consultancy Services Microsoft Desktop
Microsoft and Apple Mac Desktop Integration Consultant
Progent offers a wide range of cost-effective consulting and support services to assist you to install, integrate, troubleshoot, and manage workstations and laptops based on Microsoft Windows, macOS and OS X, or various editions of Linux. Progent can provide on-premises or remote technical support for single machines or notebooks or help you to plan and carry out a large-scale migration to new or revised operating system platforms and applications. Progent can also provide consultants and technical workers to help you to plan for and implement a company relocation or consolidation designed to produce minimal disruption of your productivity.
ProSight Remote Network Management Consulting Services
24-7 Small Business Network Management Services Consultancy
Progent's ProSight portfolio of managed IT services are designed to provide organizations who maintain minimal in-house network administration and support teams with low-cost access to enterprise-class management platforms and consulting expertise. Advantages of the ProSight catalog of managed IT services include flat-rate IT maintenance expenses, automation of routine management processes, ongoing absorption of the latest information technology, smooth transition from legacy technology to modern solutions, close alignment of information technology with strategic objectives, guidance from veteran network consultants, and freeing up management to concentrate on business issues rather than ever-changing information technology.
Immediate Online Support Services Citrix VHD desktops
virtual Windows desktops Integration Services
Citrix has developed a comprehensive family of products that deliver enterprise-grade manageability, scalability, and responsiveness for virtualizing servers and for server-based delivery of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist you to evaluate the business benefits of Citrix technology and can help you plan, validate, implement, troubleshoot, and maintain Citrix solutions.
Windows Server 2016 and System Center Setup and Support
Top Quality Windows Server 2016 Security and Compliance Consultants
Progent's certified IT consultants offer Windows Server 2016 migration consulting to assist organizations of any size to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist your company to assess the value of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
24x7x365 Power Query Engineer
FRx Reports Contract Programmer
Progent can provide remote and on premises consulting to assist your organization with any phase of business intelligence (BI) reporting ranging from debugging or enhancing reports to planning and implementing an advanced BI solution. Progent's management reporting experts can help you to maintain your existing reporting system, assist you to upgrade reports and databases from a discontinued reporting platform to a modern solution, and deliver custom online mentoring tailored to your specific needs. Progent's business reporting consultants offer expertise in the leading business intelligence reporting tools including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Hornetsecurity Altaro VM Backup Deduplication Integration Services
Hornetsecurity Altaro VM Backup and VMware ESXi Technical Consultant
Altaro VM Backup from Hornetsecurity provides small businesses a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also supports cost-effective backup to Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite services to help you to design, deploy, optimize and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup software.
Palo Alto Networks PA-3000 Series Firewalls Consulting
Palo Alto Networks PA-800 Series Firewalls Compliance Audit
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks firewalls to provide a next-generation cybersecurity environment that extends across your data center and cloud-based assets and guards any user anywhere with any device.
SQL Server 2019 OLTP Support
SQL Server 2019 Data Mining IT Consultant
Progent's certified SQL Server 2019 consultants can assist your organization to assess the business case for migrating to SQL Server 2019 and can deliver rapid online or on-premises access to experts in solution planning and deployment, software development, SQL Server management, and cybersecurity.
Computer Consulting Aironet 2700 Access Point
CCIE Expert Certified Catalyst Wi-Fi 6 and Wi-Fi 6E AP Layout Consulting Services
Progent's Cisco-certified wireless integration experts can help organizations to deploy, administer, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Cisco VoIP Phones and IM Computer Consulting
Award Winning VoIP Network Consulting
Progent's Cisco CCIE-certified networking consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Example Application Wireless
Case Studies Proxim Wireless
Progent delivered a wireless integration environment that allowed a school to improve productivity and eliminate the recurring costs of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for connecting separate locations as far as 2.5 miles apart and can extend to even longer distances. This wireless alternative offered better performance and dependability than recourse to amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz spectrum it provided protection against local interference.
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