Montgomery Offsite Workforce Connectivity Consulting Partner
Help Desk Solutions Consulting
Expanding your telecommuter workforce can have a major impact on network architecture, cybersecurity, and corporate processes. Progent has two decades of experience assisting SMBs to plan, deploy, administer, tune, and debug IT networks that support at-home workers. Progent can assist your Montgomery company to select the right technologies and adhere to best practices in creating and operating a safe virtual office solution for telecommuters that promotes collaboration and delivers maximum value. Progent offers support services that go from as-needed expertise for helping you past challenging IT roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Montgomery, Alabama organizations to with any aspect of creating a high-functioning telecommuting environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk services, security monitoring, backup/restore solutions, and streamlined management.
Help Desk Support for Remote Workers
An emergency, enterprise-wide switchover to a telecommuter workforce, which could be the result of an epidemic or as an element of a disaster recovery/business continuity process, can overwhelm even the most efficient internal Help Desk. Progent's Help Desk services allow organizations to outsource or supplement their Call Desk by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Help Desk Call Center support services leverage Progent's nationwide team of remote technical support experts along with enterprise-class trouble ticketing and tracking technology to provide an economical, modern Call Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 PC support from initial service requests through trouble ticket creation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal enables at-home employees to monitor or edit their current trouble tickets, enter information, and append screen captures and attachments. Desktop support services are provided at a substantial price reduction off Progent's ordinary Level 1 desktop service charges, and Progent offers optional rapid escalation to Level 2 and Level 3 IT specialists to resolve complex problems. For more information, see Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Desk Augmentation Service allows your business to expand your current Call Center team by splitting responsibilities for Support Desk services seamlessly between your in-house IT support staff and Progent's extensive roster of desktop support technicians and subject matter specialists. Progent's shared Help Desk service is based on a collaborative support solution based on the number one professional services automation (PSA) tool for handling service requests and ticketing, assigning responsibility, monitoring progress, and producing management reports. For details about how Progent's Help Desk Call Center Augmentation Services can help your business to deliver best-in-class technical support to your from-home workers, see Progent's Support Desk augmentation Services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Montgomery, Alabama organization, phone
An index of content::
Online Support Windows Server 2008 Hyper-VI
Top Rated Microsoft Windows Server 2008 R2 Specialist
Progent's certified consultants can help you to evaluate the benefits of Windows Server 2008 for your business, create test systems and migration plans, integrate Windows Server 2008 with your network infrastructure and applications, train your support staff how to use new management utilities, and provide continuing consulting and support via low-cost alternatives including Helpdesk support and remote technical assistance.
Award Winning CRISC Certified Risk and Information Systems Control Systems Engineer Consultancy
CRISC Certified Risk and Information Systems Control Manager Consultancy
Progent offers the guidance of a CRISC-certified risk management expert to help your company to design and deploy an enterprise risk management (ERM) strategy following best practices identified by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines.
Network Consultant Penetration Testing
Stealth Penetration Testing Security Organizations
Stealth intrusion testing is an important component of any comprehensive network security plan. Progent's security experts can perform thorough intrusion tests without the knowledge of your organization's internal network support resources. Unannounced penetration checking shows whether existing security defense systems such as intrusion incident warnings and event history analysis are correctly set up and actively observed. Progent can implement ongoing autonomous PEN testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, skipped patches, and unsound product defaults can be combined by threat actors into the multi-vector attacks typical of modern variants of ransomware.
No Commute Consulting Open Positions
Virtual Office Infrastructure Home Based Virtual Office
Progent's productive atmosphere will allow you to become a more capable consultant by enhancing your technical knowledge and boosting the satisfaction of your customers. Progent delivers this promise by recruiting the best professional experts for you to work with, offering a state-of-the-art system infrastructure, running custom software tools to deliver the maximum quality of support, and by optimizing proven business structures for finding and maintaining customers.
Consultant Hosting for Virtual Servers
Virtual Server Private Cloud Hosting Consulting
Progent's private cloud hosting service allows small and midsize businesses to run key applications such as Microsoft SQL and Exchange from a secure Tier III data center on fault-tolerant hardware with offsite backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup and restoration. Smaller organizations can use Progent's private cloud hosting service to avoid large capital costs for the purchase, maintenance, and management of network equipment and facilities while benefiting the highest levels of network availability and security.
3504 wireless controller Remote Consulting
Online Support Services 5520 wireless controller
Catalyst family of Wi-Fi controllers streamline the administration of wireless networks by unifying the provisioning and control of Wi-Fi APs, optimizing wireless performance by limiting the impact of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and strengthening data security by detecting threats and analyzing network traffic according to user type and location. Progent can help you to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's latest Wi-Fi controller solutions.
Windows Server 2019 Windows Defender ATP Support
After Hours Windows Server 2019 and SCOM IT Consultants
Progent's certified Windows Server 2019 consultants can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Windows Server 2019 offers major improvements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.
Company-wide Standards for Best Practices Computer Support Consultant
Microsoft Certified Expert Company-wide Standards for Best Practices Computer Tech
Progent's team of Microsoft and Cisco Certified consultants average longer than a decade of hands-on industry experience, at the front lines of IT support, executing a wide range of IT tasks for an extensive array of clients. Each Progent support professional shares a proven set of individual best practices which are incorporated into company-wide best practices training that Progent teaches its support team. This means that you get not only expert IT skills, but also a consultant with field-tested approaches for applying technical knowledge to fix actual IT problems quickly.
UNIX Cybersecurity Contractors
Evaluation Solaris
If your company has a Solaris network or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-certified security specialists can assist your entire enterprise in a wide range of security areas including security management procedures, security design and models, connection control systems and methodology, applications development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery planning. CISM, CISSP and ISSAP define the basic competencies and worldwide standards of performance that information security managers are required to master. These certification offer IT management the assurance that consultants who have earned their CISM or ISSAP qualification have the experience and theory to offer effective security management and engineering help.
IT Co-sourcing White Paper
IT Outsourcing Example White Paper
Progent's IT outsourcing packages provide affordable computer consulting for mid-size businesses. Whether it involves planning system infrastructure, setting up an internal Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your network, or developing a web-based business application, outsourcing your network technical services can smooth out expenses and eliminate uncertainties, allowing IT service expenses to grow in a more moderate and manageable manner than is possible by assembling a large, all-purpose in-house network support organization. Progent's Outsourcing White Paper and flyers show how Progent can help you create a protected and robust system architecture for your critical Windows-based business software including Windows 2008, Microsoft Exchange Server 2007, and SQL Server 2008.
Polycom Telepresence Consulting Services
Radvision XT5000 Professionals
Progent can provide the support of an accredited consultant with expertise deploying products from the leading video conferencing/telepresence vendors such as Cisco/Tandberg, Polycom, and LifeSize and can assist your company to design, install, upgrade, or troubleshoot a telepresence environment that preserves your current investment and optimizes the business value of your information network. Progent can also provide the expertise of network infrastructure engineers able to assist companies of all sizes to create and maintain a communications network that delivers the speed, reliability, protection, and scalability required to accommodate your telepresence solution.
At Home Employees Data Protection Troubleshooting
Offsite Employees Data Protection Remote Consulting
Progent can assist small and medium-size businesses to design, configure, validate and manage data protection solutions required for telecommuters.
Cisco Security Support Consultant
Cisco CCIE Online Consultancy Firms
Progent can help you to deploy Cisco's networking products to create a robust foundation for your onsite, private cloud, or hybrid data center and streamline operations in vital areas including resource consolidation, security and compliance, versatility, availability, and recoverability.
Consulting Services Multiple cloud integration
After Hours CCIE Expert Certified Google Cloud hybrid integration Designer
Progent offers expert remote consulting support to help businesses integrate their information networks with popular public cloud platforms including Azure and Amazon AWS. Progent can help you to plan and manage hybrid ecosystems that support Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid topologies that utilize on-premises IT assets along with public clouds. To help you to integrate public clouds with networks, Progent offers a variety of cloud migration support services such as Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging. Progent has over 20 years of experience delivering high-level consulting services online, and Progent can make sure you successfully carry out your cloud migration projects quickly and affordably.
Expert Microsoft Certified Lync Server 2013 dial plans Consultancy
Lync Server 2013 video conferencing Services
Lync 2013, now called Skype for Business, allows businesses of all sizes to create a centrally managed and protected communications ecosystem that permits the modern BYOD computing style with instant messaging (IM), real-time presence, web meetings with app sharing and whiteboard, and both IP and PSTN telephony across a wide range of desktop and handheld endpoints. Progent's certified Lync Server 2013 experts and network integrators can assist your company to assess the advantages of Lync 2013, design an in-house, cloud-based (via Lync Online) or hybrid model suitable for your current and future goals, implement Lync 2013 so as to speed up your ROI, and deliver live webinar and on-premises training to your IT staff and users. Progent has expertise in key components of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with key Microsoft 365 apps such as Outlook clients and PowerPoint.
Exchange 2003 Configuration
Emergency Microsoft Exchange Upgrade Consulting Services
Progent's Microsoft Certified engineers offer world-class consulting for major deployments of Microsoft Exchange 2007. Progent's consultants can show you how to plan multi-site Exchange Server 2007 rollouts or updates and can supply onsite technicians to assist large companies with deployments of Microsoft Exchange in the or any region covered by Progent's consultants.
Integration Amazon Marketplace Web Service integration
Amazon Marketplace Web Service development training Outsourced Programming
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, vendors can broaden their market, reduce their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and speed up your return on investment.
SCVMM 2016 Storage Spaces Direct On-site Technical Support
24x7 Online Consulting SCVMM 2016 and Operations Manager
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network management tools and is intended to provide a centralized mechanism for configuring and administering virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can help businesses of any size with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, help you upgrade smoothly from older versions of VMM, design processes for creating and deploying VMs and hosts, implement high-availability scale-out clusters, connect your private cloud infrastructure with public cloud services, configure virtual switches, develop and debug PowerShell scripts, and help you evaluate the potential advantages of the latest capabilities such as Storage Replica and Host Guardian Service. Progent's hypervisor professionals offer world-class Hyper-V consulting and VMware ESXi support.
Position Freelance Network Consultants
Cisco Engineers Freelancing Job
Progent is seeking a range of full-time employees including motivated Microsoft Certified Systems Engineers; network consultants with Cisco CCDP or CCIE certification; and specialists in advanced network architecture with backgrounds in mobile access, wireless integration, non-stop systems, business continuity planning, data preservation, and virtual servers. Progent is also hiring desktop support experts, remote troubleshooting professionals, and CISSP or CISA accredited security consultants. Progent is also hiring veteran managers and administrators able to perform effectively in our dynamic, virtual office environment. Progent contracts freelance consultants who have in-depth expertise and field background in important information technology areas beyond Progent's primary service concentration. Our Experts Team includes contractors who offer advice and programming support for strategic applications that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have deep knowledge of popular platforms such as Linux, Macintosh, or Sun, or can provide expert skills in technologies like telecommunications, web development, Electronic Data Interchange, web commerce, or dbm programming. Freelance consultants certified by Progent coordinate with Progent's staff professionals to deliver comprehensive solutions for small and midsize business networks.
Emergency Monitoring and Reporting Online Help
System Center MOM Consultants
Progent's Microsoft-certified consultants have over a decade of background planning, implementing, optimizing and troubleshooting SCOM solutions and can provide companies of all sizes expert online or on-premises consulting services for SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to best practices for monitoring network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or onsite troubleshooting to help you to fix serious issues uncovered by SCOM 2012.
Windows, Linux, UNIX, Solaris Network Consultants
Windows, Linux, UNIX, Solaris Technical Support Services
If your business network combines Linux-based products technology with Windows, Progent can show you how to incorporate your servers into a cohesive network that allows all your operating systems to run side by side for easy administration, transparent information exchange, high dependability, enhanced performance, and tight security. Progent's UNIX/Linux and MS Windows coexistence support offerings feature network infrastructure integration and service, consulting for Windows services for UNIX, remote server monitoring and administration, remote technical support and repair, in-person technical support, and Help Desk services.
Award Winning SQL Server Help and Support
Microsoft T-SQL Programming Company
SQL Server 2005 delivers indispensable, familiar tools to IT experts and information workers, reducing the complexity of creating, integrating, managing, and using company data and analytical applications in environments ranging from handheld devices to corporate information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and wide knowledge in planning and building data-driven, end-to-end business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Configuration System Center OpsMgr 2012
Microsoft Experts SCOM 2012 Fabric Monitoring Support and Setup
Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, enhancing and fixing System Center Operations Manager environments and can provide organizations of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or onsite technical support to help you to fix critical problems uncovered by Microsoft SCOM 2012.
Multi-factor Authentication Technology Consulting
Duo MFA and Single Sign-on Support and Help
Progent's Duo services utilize Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Top Ranked Network Consultants Project Methodology
Emergency Stabilizing Phase: Design Tuning Server Migration Specialists
In performing consulting tasks for enterprise clients, Progent follows a structured methodology based on defined milestones in order to meet financial, scheduling and engineering targets while minimizing business disruption. Progent's Enterprise Services Methodology follows industry project management standards based on the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, pilots, design tuning, and expert implementation. All phases are recorded to provide a detailed description of IT services performed and to help in downstream network support.
Lync Server 2013 Instant Messaging Engineer
Lync Server 2013 and iPhone Consultancy
Lync Server 2013, renamed Skype for Business, allows businesses of all sizes to create a centrally managed and protected communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web meetings with app sharing, as well as IP-based and PSTN telephony enabled for a wide assortment of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 consultants and system integrators can assist you to assess the business benefits of Lync Server 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid topology appropriate for your present and future plans, deploy Lync Server 2013 in a way that expedites your ROI, and provide custom webinar and onsite training to your management team and end users. Progent has expertise in critical components of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync 2013 with key Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
Microsoft Dynamics Programming Companies
Professional Dynamics GP Integration Manager
Progent's seasoned application designers and programmers can help your company to create customizations to Microsoft Dynamics GP that address the special needs of your business while retaining the benefits of Windows integration and connectivity. Progent can also offer expertise with a selection of software development technologies that can be utilized to create integrations with Microsoft GP. These tools include Dexterity, Modifier, Visual Studio for Dynamics, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Online Troubleshooting System Center OpsMgr 2012
SCOM 2012 Management Packs Configuration
Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, optimizing and fixing SCOM solutions and can provide companies of any size advanced online or on-premises consulting support for SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network fabric and Microsoft and third-party applications and services. Also, Progent can deliver responsive online or onsite technical support to assist you to remediate critical problems uncovered by System Center 2012 Operations Manager.
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