Enlarging your at-home workforce may have a significant effect on IT architecture, security, and company culture. Progent has 20 years of background helping businesses of all sizes to plan, configure, administer, tune, and debug IT environments that support at-home workers. Progent can assist your Carlsbad company to select the appropriate tools and follow best practices in creating and maintaining a safe virtual ecosystem for teleworkers that facilitates collaboration and delivers top value. Progent can provide support services that go from as-needed guidance for getting you over occasional IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can help Carlsbad, California companies to with any facet of creating a high-performing telecommuting environment by providing infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, data security, backup/restore solutions, and centralized management.

IP Voice Solutions for Teleworkers
Expanding the corporate PBX system to accommodate teleworkers is vital to supporting an effective at-home workforce. A variety of cloud-centric IP voice products are popular with SMBs to server telecommuters. Many enterprises depend on Cisco's current or legacy products for VoIP solutions. Progent can assist organizations of any size to design or tune a telecommuter VoIP environment that delivers the flexibility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to assist organizations optimize their current Cisco VoIP environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media applications used across the network. CUCM manages additional mixed media services like unified messaging, video conferencing, and team collaboration networks. For more information about Progent's CUCM expertise, see Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent can assist you to support your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, see CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with users operating outside the corporate firewall like telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN architecture to work with these VoIP solutions and deliver online integration and debugging expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive telecommuter solution for your Carlsbad, California company, call 1-800-993-9400 or go to Contact Progent.