Chandler Consulting for Computer Support Providers
Transparent Temporary Support Team Help
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing for IT Service Organizations in Chandler
Progent's consulting support for IT service organizations in Chandler Arizona allows your company to provide your clients Progent's consulting expertise and Help Desk Call Center support with your brand as a transparent extension of your regular network services group. This can ease the way for you to grow your revenue, flesh out your service offerings, satisfy your customers, and increase your profits.
Progent's roster of network engineers, desktop support specialists, network administrators, and data security professionals have worked as transparent supplements to the support staffs of some of the world's largest IT service businesses. Progent's range of expertise enables you to broaden the scope of your IT service business, and Progent's transparency lets you strengthen and preserve your branding.
Progent is a network consulting company with two decades of experience providing online consulting services to small and middle-size organizations. Progent is a Microsoft Certified Partner and maintains one of the largest teams of Cisco-certified CCIE network engineers of any private computer support firm in the world. Progent has delivered online IT assistance and consulting to customers in every state in the U.S. (Check out testimonials from Progent's customers.)
Reselling Progent's Support Services Under Your Own Brand
Progent's reseller program for network service providers offers transparent resale to your customers of world-class services. Progent invoices you exclusively and performs under your instructions to provide your clients support services under your branding. Also, Progent offers a low-cost Extended Hours Support Program for clients who require access to 24x7 technical support.
Help Desk Call Center and Ticketing Services for Network Service Firms
Ticketing systems are the enabling technology behind an efficient service desk. But modern ticketing systems are not just expensive to acquire and staff, but difficult to configure and maintain. Small or niche IT support companies rarely have the required budget or personnel. Progent's Help Desk and ticketing program offers IT support firms an economical way to retain their own branding while providing their clients responsive desktop support backed by a best-of-breed ticketing platform and reinforced by fast escalation to subject matter experts.
Key Features of Progent's Help Desk and Ticketing Solution for IT Service Providers
Progent's Call Center and ticketing program for IT service companies takes advantage of Progent's sizable investments in advanced ticketing software, an online desktop services team, and a group of geographically dispersed subject matter experts. You can utilize Progent's ticketing platform exclusively or Progent can set up data interchange with your existing ticketing platform. The standard and optional features offered with Progent's Help Desk and ticketing solution allow your IT service firm to increase your support workload, the range of technical issues your firm can take on, the number of geographies you can serve, and your hours of availability.
Key features of Progent's Help Desk and ticketing program for IT support organizations include:
- Progent's remote desktop service group delivers Level 1 end user support with 1-hour service level agreement (SLA) to commence work during normal business hours.
- Standard support times are from 5am to 7pm Pacific Standard Time, five days per week.
- Extended support is available at additional cost.
- Optional onsite service in larger metro areas is available throughout the US at additional cost.
- You have full control of your customers and billing.
- Your customers enter service requests using your own branded web portal, an 800 number, or by directing an email to your assigned mailbox.
- Each customer request automatically becomes an open request in the ticket system.
- Tickets can be tracked and updated remotely while they are active.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your SMEs.
Progent's Consulting for IT Service Organizations
Progent's consulting expertise for network service organizations allows you to act as a sole point of contact for practically all technical guidance and troubleshooting your customers may require. You can build your team and core in-house competencies at your own pace without having to turn down opportunities owing to a gap in expertise or the absence of bandwidth.
Important aspects of Progent's Reseller Program for IT Service Firms include:
- Transparent Support: Progent acts as a seamless extension of your internal IT service team, responding to your direction, and bills your firm instead of your client.
- Granular Billing: Progent charges on a per-minute basis to reign in costs.
- Detailed Reporting: Progent utilizes an enterprise-class service reporting platform to ensure that all IT services performed are fully described. This allows support group to shift service assignments to in-house personnel when you have enough staff and appropriate skill sets.
- Safely Grow Your Service Practice: You can quickly and safely take on more jobs beyond your core areas of excellence and open additional territories without the risks associated with expanding your full-time staff too rapidly.
- Strengthen Your Brand: You can improve your positioning as a comprehensive IT support provider by delivering more solutions to more customers under your own brand.
- Add to Your Services Catalog: Progent offers top-tier support in a broad range of IT disciplines and can act as a reliable reservoir of skills for growing your IT support business.
- Rapid Problem Escalation: With a sizable roster of high-level IT experts ready to help, Progent can transition rapidly from Tier 1 to Tier 3 services so even the toughest problems can be handled fast.
- Keep Your Clients Happy: Satisfied clients stick. By joining with Progent, you can continue making your customers successful without ever forcing clients to seek expertise outside the fold.
- Remote Support Professionals: For two decades, Progent has delivered remote IT support ranging from Call Center services to high-level consulting. Efficient remote service cuts costs and produces quick solutions.
- Top Industry Certifications: Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts hold top certifications including ISSAP, CISA, and GIAC. Learn more details about Progent's certifications.
Progent's Practice Areas for Chandler, Arizona Organizations
Progent's veteran team of certified consultants and technical experts offers Chandler, Arizona companies a wide array of online technical guidance and debugging services. Areas of expertise offered under Progent's reseller program for IT service providers include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Integration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Upgrade Support Services
- Windows 10 Configuration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Microsoft Entra Design
- Office/Microsoft 365 Configuration
- Dynamics GP (Great Plains) Reporting
- Azure, AWS, Google Cloud Platform
- Remote Network Troubleshooting
- Work from Home Support
- Cisco Network
- Juniper Networks Expertise
- Cisco Routers Expertise
- Cybersecurity Consultants
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Setup
- Call Center Outsourcing
- Desktop Tech Support
- Data Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager Expertise
- Microsoft Access Development
- Virtual Server Automation
- Fast, Affordable .NET Software Development.
- Windows Hyper-V Configuration
- VMware vSphere Integration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Expertise
- Smartphone Management
- iPhone Support
- Google Android Smartphone Management
- Ransomware Defense and Recovery
- Backup/Recovery Solutions
- Cisco IP Voice Technology and Video Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi 6/6E Access Point Setup
- Wi-Fi Site Assessments
Learn More About Progent's Consulting Support for IT Service Firms in Chandler, Arizona For more details about Progent's consulting support for IT service firms in Chandler, Arizona, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Exchange 2013 In-Place Hold Computer Consultant
Top Exchange 2013 In-Place Hold Integration Services
Microsoft Exchange 2013 incorporates major enhancements to the functionality of Exchange 2010 and delivers important new features plus a redesigned architecture. These enhancements affect vital areas like ease of administration, high availability (HA), compliance, operational costs, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of upgrading to Exchange 2013, design a cost-effective validation and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable online support and management for Exchange 2013.
Relocation Consultants
Network Engineer Hosting Facility
For enterprises with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Premier IT support professionals and authorized Cisco system consultants can provide a variety of network consulting services including project planning, SOX compliance, site moves, corporate security, network architecture, on-site or remote emergency support, and troubleshooting for co-location hosting facilities. A Progent network architect can show you how to plan a multi-site network that makes efficient use of colocation services and Internet data centers. Progent's Microsoft Premier engineers can help major enterprises design, deploy and support massive rollouts of the latest versions of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent's CCIE and Cisco Certified Network Professional experts can help you deploy Cisco products for connection solutions that incorporate basic, high-speed, integrated, and wireless networking.
24x7 Microsoft Exchange 2007 Engineers
Microsoft Exchange Remote Support Services
Progent's Microsoft certified support team can help you design and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes network disruption, simplifies long-term service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent has the knowledge and experience to complete your move quickly and affordably. Progent's Exchange 2007 support, repair, and consulting offerings include assistance with the integration of outside vendor add-ons to Exchange Server 2007 that are best aligned to your business needs.
Top MSP360 B2 Backup Storage On-site Technical Support
24 Hour MSP360 Exchange Mailbox Backup Integration Services
Progent can assist you to create, deploy and administer a backupup/restore plan based on MSP360 Backup technology to protect your resources residing on any leading public cloud. Progent offers end-to-end monitoring and management to prevent data loss resulting from user mistakes, software errors, malicious insiders, and external assaults such as ransomware.
Server Installation Solaris Online
Onsite Computer Services UNIX Online
Progent provides national remote help and troubleshooting services for businesses who operate Sun Solaris environments or whose IT systems feature a mix of Solaris and Microsoft products. Remote technical support provides maximum leverage for your IT budget by protecting user productivity and limiting the hours billed for computer repair services. Sophisticated online support technology and experienced technicians and engineers allow Progent to solve the majority of network problems without squandering time and expense by traveling to your site. In the vast majority of cases your network problems can be remediated by telephone or through a combination of telephone help and remote access. Progent can make available Cisco certified CCIE network engineers and CISM and CISSP premier security professionals to help you with the most challenging system problems.
After Hours Windows 10 OneDrive Network Engineer
Windows 10 Pilot Testing Professional
Progent's Microsoft-certified consultants can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Online and on-premises evaluation and migration services for Windows 10 available from Progent's experts include ROI analysis, project supervision, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, teleworker access, data and identity security, streamlined deployment and administration, network infrastructure optimization, Wi-Fi support, business continuity planning, custom training for network management personnel and end users, and ongoing technical help.
Small Office IT Consulting
After Hours Small Office Network Integration Services
If you have a company IT system with 10 to 50 desktop clients, Progent's IT outsourcing services free your organization from over-reliance on an individual independent service provider while giving you cost-effective and dependable access to high-quality network expertise. By providing IT consulting help when you need it, providing advanced knowledge for key applications, delivering value-added support such as 24x7 server monitoring, and charging only for support you use, Progent offers you an affordable solution for maximizing the business value of your small office information system. Progent is the intelligent way for small businesses to create and support a reliable and safe IT system and to have fast access to the experienced consulting typically available only to businesses who are able to support a sizeable internal IT organization.
Microsoft Windows Server 2016 Consultants
Windows Server 2008 Online Troubleshooting
The sophistication and connectivity requirements of Microsoft Windows Servers requires a network consulting team with practical expertise and broad knowledge in planning and building cohesive, end-to-end network technology solutions. The experience of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your strategic goals. Progent's consulting support can assist you with designing, deploying, administering, and troubleshooting Windows Server solutions that maximize the business value of your computer network. Progent's consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.
Immediate IT Staff Augmentation Professional
Short Term IT Staffing Online Troubleshooting
Progent's short-term IT staffing services allow businesses to meet sudden increases in demand for IT professionals without dealing with the expense and hassle that come with identifying and hiring experienced technical help and without adding to your permanent head count.
Remote Support Extended Service Desk
Supplemental Call Center Online Help
Progent's Shared Call Center service makes it possible for your IT organization to split the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the leading shared PSA tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Top Quality Technical Support Services Microsoft Exchange 2013
Open Now Exchange 2013 Security Integration Services
Exchange 2013 incorporates significant improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful innovations as well as a revamped architecture. These improvements favorably impact vital IT areas such as manageability, high availability (HA), security, cost of ownership, collaboration, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible business benefits of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and rollout plan, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online consulting and management for Exchange 2013.
Exchange 2007 Edge Server Professional
Support Exchange 2007 Edge Server
Progent's Microsoft certified support team can help you design and deploy a smooth in-place Exchange Server 2007 migration strategy that minimizes network downtime, simplifies ongoing service requirements, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-location upgrades, Progent has the background to complete your move quickly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include assistance with the integration of outside vendor add-ons to Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange Server 2007.
ProSight NinjaOne RMM Remote Server Monitoring Configuration
Information Technology Consulting NinjaOne Desktop Monitoring
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to keep your IT system operating efficiently by tracking the health of critical devices that drive your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so all looming problems can be resolved before they can disrupt productivity.
Consultant Hybrid cloud integration
Consulting Services Multiple cloud management
Progent can help your IT team to design and administer cost-effective environments that support Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid network models that seamlessly combine local resources along with one or more public clouds. To help you to integrate public clouds with networks, Progent can provide a variety of public cloud integration services that include Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of background delivering high-level consulting support online, and Progent can make sure you complete your cloud migration projects quickly and affordably.
Open Now Solaris with Windows Professional
Windows, UNIX, Solaris Remote Consulting
Progent's UNIX family support experts provide small and mid-size companies and developers support for administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad array of expertise provides you with a convenient one-stop consulting firm to help you build and manage a secure and robust mixed-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by integrating Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Exchange 2013 Upgrade Support
Exchange 2013 eDiscovery Technical Consultant
Exchange Server 2013 incorporates significant enhancements to the functionality of Microsoft Exchange Server 2010 and introduces important innovations as well as a redesigned structure. These improvements affect key facets of IT like ease of administration, availability, compliance, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange 2013, design an efficient test and rollout strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote support and management services for Exchange Server 2013.
Specialists Altaro VM Backup and VMware
Immediate Online Technical Support Hornetsecurity Altaro VM Backup and Hyper-V
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or on-premises services to help you to design, install, optimize and debug a modern backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Top Voice Over IP Phones Outsourcing
Largest Cisco VoIP Phones and Unified Communications Support and Help
Progent's Cisco certified network infrastructure consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Network Consultant Microsoft Exchange Upgrade
Exchange Server 2000 Upgrade Remote Consulting
Progent is among the most expert network support firms for creating e-mail systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small companies get all the benefits of Exchange Server 2000 under typical situations such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 administration.
Windows Server 2019 Storage Replica Configuration
Windows Server 2019 Security and Compliance Specialist
Progent's certified Windows Server 2019 experts can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major enhancements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and Linux support.
Chief Information Officer IT Consultants
CIO Integration
Progent can provide small businesses with an IT management expert who can act as a part-time CIO. This part-time CIO can offer strategic direction to help you deploy appropriate IT products to enhance business operations so they match better with your corporate goals. Your company can develop and implement a well thought out information technology plan without absorbing the expense of a full-time senior IT executive.
Cisco RADIUS Security IT Services
Top VPN On-site Support
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized company deploy and maintain Cisco's security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and offer the versatility to expand with your growing business needs. Progent's Cisco-Premier network experts support Cisco's complete line of hardware and software aimed at preventing data theft, virus and worm outbreaks, DDoS attacks, and other threats to your network. Progent can show you how to deploy Cisco products to achieve secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized client access control foundation for user authentication, permissions, and tracking from an easy-to-use Web interface.
Microsoft SQL Server IT Consulting Company
Microsoft T-SQL Development Companies
SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid development of cutting-edge enterprise-class programs that can give your business a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.
Largest Cybersecurity Companies Juniper J Series Router
24/7 Juniper J Series Router Cybersecurity Organizations
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Security Audit Engineer
Top Ranked Wireless Security Consultant
Progent's certified cybersecurity consultants can conduct security tests of enterprise-wide security to validate your organization's cybersecurity profile compliance with important international security standards. Progent can provide subscription-based managed services for security monitoring, on-demand company-wide security audits, and focused security evaluations for specific areas of cybersecurity such as endpoints or cloud applications. Progent's certified security experts can also carry out extensive information security audits to evaluate your organization's compliance with key international security standards such as HIPAA, NIST, and ISO.
Network Support Companies FreeBSD
Cisco Experts UNIX Network Administration
Progent's UNIX family support services provide small businesses and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience provides you with a convenient one-stop consulting firm to show you how to create and maintain a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE Linux, Debian-GNU and Slackware.
Information Technology Consulting Microsoft ISA Server 2006
Internet Security and Acceleration Server 2006 On-site Technical Support
Microsoft ISA 2006 is a multi-functional edge gateway that provides a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching solution for protecting the Internet-facing networks of any sized business against a broad variety of attacks. Progent's Microsoft-certified ISA Server support professionals can help you design, cost-justify, test, install, customize and manage the any edition of ISA Server 2006 on your information system.
Immediate Microsoft Operations Manager Online Troubleshooting
System Center MOM Consulting Services
Progent offers a variety of network support bundles for small businesses. These information technology outsourcing and network monitoring services are built around the proactive problem solving capabilities of Microsoft System Center Operations Manager, a state-of-the-art network and system management software platform that tracks the reliability, throughput, and security of your network and identifies incipient problems before they can bring down your network. With Progent's affordably priced network support programs, small organizations can select a basic co-sourcing package based on System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package.
Hybrid Configuration Wizard Computer Engineer
Microsoft 365 AD Connect Computer Consulting
Microsoft allows you to create seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have certain Exchange mailboxes hosted at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is carried out on time and within budget.
Fault Tolerant Inter-Office Connection Remote Troubleshooting
Microsoft Exchange Cluster Consultant Services
Progent's fault tolerant network experts offer non-stop computing consulting, disaster recovery planning, system load balancing, non-stop interoffice connectivity, 24x7 Internet interface design, fault-tolerant data center consulting, and other 24x7 networking consulting to show your small business create a non-stop network for line-of-business applications. Progent possesses the experience to design affordable, non-stop systems by utilizing the expanding library of Microsoft Windows Cluster servers such as Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can help you design a high-availability mutli-site network with a fully redundant Internet interface and efficient system load balancing.
Microsoft Access Web App Coding
Specialists Microsoft Access RDP
Progent can provide cost-effective online support for all editions of Microsoft Access including Access desktop and Access Web App and offers advanced assistance for Access application programming, database migration, performance tuning, BI reporting, and maintenance. Progent also can provide tailored webinar training for Office Access application development and database management.
MSP360 SQL Backup Information Technology Consulting
Consultants MSP360 Backup
Progent's data protection experts can assist you to create, implement and manage a backup plan based on MSP360 Backup technology to protect your IT resources residing on any major public cloud. Progent can provide end-to-end monitoring and remote management to protect against data loss caused by human miscues, software errors, ill-intentioned insiders, and malware attacks like ransomware.
Engineers Cisco
Cisco Certified CCIE Contractor
Progent's Cisco certified networking experts have extensive experience assisting ISPs to design, implement, manage, optimize, and debug high-availability, extensible network solutions appropriate for shared public networks.
wireless VoIP phones and Meraki APs Professionals
CCIE Expert Certified IT Consultant Wi-Fi VoIP phone integration
Progent's Cisco-certified Wi-Fi integration consulting experts can help you to deploy, manage, and troubleshoot Cisco wireless products including Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Xamarin Coder
.NET iOS Developer Firms
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development system and can build or modernize .NET apps rapidly and at low cost.
Microsoft Certified Expert SQL Server SSAS Support and Help
Top Setup and Support SQL Server 2016 Always Encrypted
SQL Server 2016 offers significant enhancements in performance, scale, security, high-availability, BOYD support, and built-in analytics and reporting. New features include PolyBase for handling structured and unstructured files in one appliance for data warehousing, R language integration, Dynamic Data Masking, Mobile Report Publisher, and centralized management of on-premises and cloud resources. Progent's Microsoft-certified consultants can provide online and on-premises expertise to assist businesses of all sizes to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Online Troubleshooting Cisco IP Video phones
VoIP Information Technology Consulting
Progent's CCIE-certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
24-Hour Work at Home Network Infrastructure Consultant
Support Outsourcing Work at Home Infrastructure
Progent can help small and mid-size businesses to design, deploy and debug the infrastructure to support a remote workforce.
Developer ASP.NET
.NET Android Outsourced Programming
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development system and are able to build or modernize .NET applications rapidly and affordably.
ProSight NinjaOne Patch Management Automation Technical Consultant
24/7 NinjaOne Automated Desktop Inventory Technology Consulting
ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating efficiently by tracking the health of vital assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT management staff and your assigned Progent engineering consultant so that any potential issues can be addressed before they can disrupt productivity.
NinjaOne Server and Desktop Monitoring and Reporting Consultants
NinjaOne Automated Server Inventory Configuration
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your IT system operating at peak levels by checking the state of vital assets.
Desktop Software Consulting
Microsoft and Apple Mac Desktop Onsite and Remote Support
Progent offers a wide range of cost-effective consulting and support services to assist your business to install, configure, troubleshoot, and administer desktop PCs and laptops powered by Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can provide on-premises or remote help for single machines or laptops or work with your business to plan and carry out a large-scale rollout of new or revised operating system platforms and business applications. Progent can also supply engineers and technical workers to help your company to prepare for and complete a company relocation or consolidation organized to produce minimal interruption to your business.
Microsoft Partner Network Support Group
Biggest Microsoft Certified Partner Networking Help
Progent is a Microsoft Certified Partner with special competencies such as Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest client satisfaction and enjoy the tightest operational relationship with Microsoft. The knowledge, capabilities, and dedication required to achieve the status of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to offer your company better technical solutions for your information network.
Virus Protection Support Services
Spam Filtering System Consulting Services
Progent's Microsoft-certified professionals average more than a decade of background providing unified communications support for customers ranging from small offices to global enterprises. Progent provides affordable support for all versions of Microsoft Exchange Server to strengthen email and virus protection, design high availability email environments, and implement off-site and wireless email access. Progent's Exchange consulting services can assist you in planning and executing a migration from an outdated SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Exchange Server 2019. Progent also offers support for Windows 10 and Windows 11 desktops running Office Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for popular browsers. For e-mail virus defense, spam filtering and data data leak protection, Progent offers Email Guard security services.
Microsoft Office SharePoint Server 2003 Information Technology Consulting
SharePoint Server 2003 Computer Engineer
Progent's Microsoft-authorized consultants can help you evaluate the business case for implementing SharePoint Portal Server 2007, advise you on the appropriate edition of SharePoint Portal Server for your application, provide configuration and integration services, assist you to install MS SQL Server as a supporting DBM, optimize your network infrastructure, integrate your standard and customized application programs to work with Microsoft SharePoint Server 2007, design a company-wide security strategy that incorporates portal technology, and provide troubleshooting and Help Desk services.
iPhone and SharePoint integration Consultant
iPhone and Exchange integration Outsourcing
Progent can provide affordable online consulting to assist you to plan, deploy, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you get past occasional technical bottlenecks or major engagements to help you finish large-scale projects on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you create or maintain a resilient, protected and scalable infrastructure that aligns with your mode of computing. Progent also offers remote and on-premises training to help manage and use your iOS devices in a secure, team-oriented environment that maximizes the business value of your information system.
MCSE Expert Certified Consultant Services SQL Server Replication
SQL Server Capacity Planning Programming Companies
SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid creation of a new generation of high-end applications that can give your business a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft technology, assures you success in planning, deploying and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET platform.
Macintosh Security Audits Remote Support
Macintosh Virus Protection Specialist
Progent's CISM-certified security consultants can show you how to protect your Apple Mac network through professional support offerings such as running security audits, recovery from virus and denial of service attacks, setting up firewalls, implementing safe remote and mobile connectivity, installing automated software for protection against viruses, spam, and malware, and developing a comprehensive security strategy adapted for the specific objectives of your business network.
Project Implementation Consultant Services
After Hours IT Development Project Engineer
For enterprise project management support, Progent can provide the services of senior information technology experts with years of experience in technology management, program development, and process engineering for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management expertise to assist enterprise clients adhere to best practices to ensure that major projects are completed on schedule and on budget.
24/7/365 WatchGuard Firebox M590 Firewall Consulting Services
WatchGuard Firebox M690 Firewall Security Consultancy
Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
