Chandler Work from Home Employees Integration Support
Solution Design, Configuration, Administration and Help Desk Consulting Experts
Expanding your remote workforce may have a significant impact on network infrastructure, security, and company processes. Progent has two decades of background assisting businesses of all sizes to design, configure, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Chandler company to select the right technologies and adhere to leading practices in creating and operating a secure virtual ecosystem for teleworkers that facilitates collaboration and delivers maximum value. Progent can provide services that go from on demand guidance for getting you over occasional IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent can help Chandler, Arizona organizations to with any aspect of building a high-functioning remote work environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk services, security monitoring, backup/restore solutions, and streamlined management.
Network Infrastructure for Teleworkers
Integrating the network infrastructure needed for a remote workforce can be particularly challenging if you have to accommodate a combination of personal hardware such as desktop computers and laptops, Internet routers, and wireless APs from an assortment of vendors and with a mix of OS software and firmware levels. Progent's experience providing online support for both outdated as well as current technologies in remote office solutions allows you to make efficient use of your available network infrastructure and offers ready access to top-tire consultants for implement essential updates. Support services available from Progent to assist your company to create a high-functioning telecommuting ecosystem include:
- Virtual Private Network (VPN) technology allows you to create a secure tunnel for authenticated at-home workers to access IT resources situated at your corporate datacenter or in the cloud. Progent can assist your company to configure and maintain VPN access between your teleworkers and your key network resources by providing online VPN integration support. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can assist your telecommuters to utilize Cisco's popular AnyConnect software to provide safe VPN connections for a broad range of devices including Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products allow a telecommuter to see and interact with a remote computer's desktop. This gives IT managers significant control over the computing ecosystem of telecommuters and ensures remote users a familiar work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect at-home computer networks to the Internet and typically support VPN connections, local Wi-Fi networks, and firewall services. Progent offers top-tier remote support for deploying home routers from a range of vendors. See router configuration support from Cisco-certified experts.
- Home Wireless networks, often supporting families and visitors, are commonly utilized by at-home employees to connect to their router for work. This can create performance and cybersecurity issues. Progent can help businesses to mitigate these problems by providing expertise like Aironet integration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi access point integration help.
- Internet connectivity methods impact the speed and availability of connections between at-home workers and the corporate data center. Vital processes may require backup Internet connections in the event the normal connection breaks. Progent offers expertise for identifying service providers, picking sensible bandwidth and data volume bundles, and setting up fault-tolerant Internet connections. Refer to Internet access integration services.
VoIP Solutions for Telecommuters
Extending the business PBX system to include telecommuters is vital to supporting a productive at-home workforce. A variety of cloud-centric digital PBX platforms are popular with small and mid-size businesses to server remote users. Many enterprises depend on Cisco's modern or older products for IP voice solutions. Progent can help businesses of any size to design or maintain a telecommuter IP voice service that delivers the versatility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist organizations optimize their current Cisco IP voice systems to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise IP telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia software used throughout the network. Unified Communications Manager manages additional combined media services like unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM support, visit CUCM expertise.
- Cisco CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent's consultants can assist you to maintain your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP products, refer to CallManager consulting services.
- Cisco IP Gateways provide integration with PSTN networks and with clients operating beyond the corporate firewall like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network infrastructure to support these solutions and deliver as-needed deployment and troubleshooting expertise.
Voice/Video Conferencing for Telecommuters
A broad selection of voice/video conferencing platforms from major vendors support virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both onsite workers and telecommuters. Many companies use a mix of conferencing products to meet the needs of their various partners and customers. Progent can help you to manage your existing voice/video conferencing environment and enhance the productivity of your remote workforce.
- Skype for Business is Microsoft's leading unified communications platform that enables presence, IM, audio and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can help you to configure and maintain Skype for Business clients to support your remote employees. For details about Progent's consulting services for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 concurrent users for voice/video sessions. To learn more about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. For details about Progent's consulting expertise for Webex as well as for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities such as video calling, persistent threaded chat, plus file sharing. To learn more about Progent's consulting expertise for Microsoft Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and help you to optimize your network infrastructure to host them.
Microsoft Integrated Collaboration Platforms for Remote and Hybrid Workers
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office families, offering a rich ecosystem of applications that create a consistent user interface for exchanging information throughout a corporate network and on a wide range of endpoint devices. Progent has provided remote consulting support for SharePoint and Exchange since their initial publication and can help businesses to tune these flagship collaboration products to optimize the effectiveness of your remote workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and supports third-party cloud services to provide real-time collaboration and communication. Designed as a substitute for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, video meetings with screen sharing, calling, cloud voicemail, group email, plus file and app sharing. Teams is closely integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (formerly called Azure Active Directory) for delivering its full range of capabilities. To learn more about Progent's consulting services for Microsoft Teams and Teams Premium, see solution design and deployment consulting for Microsoft Teams and Teams Premium.
SharePoint utilizes web sites to promote collaboration and information delivery by providing policy-driven access to content, workflow, and utilities for looking through company-wide business data. SharePoint allows you to create protected portals that permits remote workers to view and edit consolidated business intelligence via Wikis, Blogs, social networking sites, and Web Parts (Widgets). To find out about Progent's SharePoint consulting services, refer to SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange support services, visit planning and configuration consulting services for Microsoft Exchange.
OneDrive is Microsoft�s collaborative cloud storage service, comparable to GoogleDrive. At-home users can save files to OneDrive, and co-workers can access them safely via a web browser. Provided with Microsoft 365, OneDrive allows home workers to co-edit documents. Edits made offline are uploaded when you go back online. To learn about Progent's consulting services for Microsoft OneDrive, go to Onedrive integration consulting.
Cloud Integration Services for Teleworkers
Progent offers fast and affordable remote support for enabling organizations to create, maintain and troubleshoot cohesive network models that include physical data centers, remote workers, branch offices, plus public cloud services. Progent can provide top-tier consultant for all types of public cloud service delivery such as Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help teleworkers resolve problems with public cloud access, identity, and cybersecurity.
Azure is a leading platform for cloud software and services that enables you to utilize IT infrastructure, virtual servers, and key apps running on Microsoft's extensive cloud. Microsoft Azure features more than 100 cloud-based services such as the ability to host Windows and Linux-based virtual machines, scalable cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can assist you to deploy virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity management with Azure Active Directory, and plan backup and recovery solutions with Azure Backup. Progent can also help you create protected access to Azure services for teleworkers by configuring and debugging firewall appliances and VPN IPsec tunnels. For details about Progent's consulting services for Microsoft Azure, visit Microsoft Azure consulting services.
Microsoft 365, formerly called Office 365, is Microsoft's growing suite of client productivity applications and cloud-based services offered on a subscription basis. Microsoft apps and services are marketed in a selection of bundles intended for users ranging from students and households to large corporations. Progent offers quick and affordable remote contact with experts knowledgeable about Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist you to assess the various subscription plans offered with Microsoft 365 and configure 365 applications for your remote workers to achieve top business value. For information about Progent's consulting expertise for Microsoft 365, visit Microsoft 365 integration services.
Exchange Online is one of the most widely used cloud-based applications in the Microsoft 365 product suite. Exchange Online provides the benefits of lower spending for data center infrastructure, simplified management, dynamic scaling, high reliability, and additional benefits associated with public clouds. Microsoft has engineered Exchange Online to operate transparently with on-premises deployments of Exchange, enabling customers to build hybrid information systems. Progent's certified Exchange experts can provide as-needed assistance to get you through challenging IT roadblocks and also offer comprehensive project management services to ensure your at-home workers have easy and safe access to your Exchange Online deployment. To learn Progent's consulting expertise for Microsoft 365 Exchange Online, refer to Exchange Online integration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing market and is the world's top source of cloud-based services. Progent can provide rapid and economical online contact with cloud connectivity consultants who can assist your business to plan, deploy, manage, and debug hybrid information networks that integrate Amazon AWS cloud-based services with on-premises data centers and with other public clouds such as Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to assist you to create a high-uptime network architecture to make sure your users have a productive computing environment whether they are working from your main office, a remote branch, at home, or on the move. To learn about Progent's consulting services for Amazon AWS, see Amazon AWS integration services.
Google Cloud Platform is a leading collection of public cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your organization to scale your existing IT resources with the Google Cloud, and Progent's database consultants can help you make your mission-critical apps cloud ready so your telecommuters can take full advantage of Google Cloud services. Progent can assist your business to deploy virtual machines on Google Cloud Compute Engine, design an efficient storage system with GCP Storage, and simplify identity management for telecommuters with GCP Cloud Identity services. Progent can also help your organization to use GCP's unified management technology to control and track your Google Cloud ecosystem. For details, visit Google Cloud Platform integration services.
Help Desk Support for Remote Workers
An emergency, enterprise-wide transition to a telecommuter workforce, which could be driven by a pandemic or as an element of a disaster recovery/business continuity process, can overwhelm even a high-performing in-house Support Desk. Progent's Call Center services allow businesses to outsource or supplement their Call Desk by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Desk services utilize Progent's nationwide network of online technical support experts combined with world-class ticketing and tracking technology to offer an economical, advanced Call Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 PC support from initial help requests through ticket generation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal allows telecommuters to monitor or edit their current tickets, enter details, and upload screenshots and relevant files. Technical support services are delivered at a substantial discount off Progent's ordinary Level 1 technical support rates, and Progent makes available the option of rapid escalation to Level 2 and Level 3 support specialists to resolve complex problems. For more information, see Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Call Center Supplemental Service enables you to augment your current Support Desk organization by sharing delivery of Call Desk support transparently between your in-house support personnel and Progent's extensive roster of desktop support engineers and subject matter experts. Progent's shared Call Center service is based on a collective support model utilizing the leading PSA platform for managing help requests and trouble tickets, assigning ownership, tracking progress, and generating reports. To learn how Progent's Call Center Augmentation Services can help your business to deliver world-class technical support to your teleworkers, go to Progent's Support Desk supplementation Services.
Cybersecurity for At-Home Workers
Work-from-Home (WFH) employees commonly utilize their personal computers and usually work in a poorly secured physical environment. This situation increases their vulnerability to cyber threats and requires careful configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, intensive end-user education, and the creation of security policies built on best practices. Progent's veteran roster of IT security support consultants can assist you to design, implement and maintain a compliant security solution that protects vital information resources in environments that incorporate an at-home workforce.
Firewalls allow you to build a network environment that can be securely utilized by on-premises users as well as by telecommuters, mobile employees, suppliers, customers, and other stakeholders. Next-generation firewall devices permit you to configure and control appropriate permissions to various groups of users and to scale your network and adjust your security profile as your business evolves and as cyber threats grow more sophisticated. Progent supports both current and older security devices from all leading vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To learn more about Progent's firewall support expertise, refer to firewall integration and support services.
Remote Endpoint Security Monitoring makes it easy to watch over the various devices utilized by telecommuters and either block or spot and mitigate the latest threats like ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is put on every secured endpoint, watching all activity and utilizing state-of-the-art machine learning from SentinelOne to detect new attacks at inception. When a cyberattack is spotted, ProSight ASM immediately isolates the impacted device from the corporate network to quarantine the malware. Because the ProSight Active Security Monitoring software agent is self-contained, endpoint devices remain protected even when they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To find out more about ProSight Active Security Monitoring, go to remote endpoint monitoring for telecommuters.
Progent's Duo authentication Service Plans incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Android, and other personal devices. With 2FA, whenever you sign into a protected application and give your password you are requested to verify who you are via a device that only you have and that uses a different network channel. A broad range of devices can be utilized for this added means of ID validation including a smartphone or wearable, a hardware/software token, a landline phone, etc. You may register several validation devices. For details about Duo two-factor identity authentication services, see Cisco Duo MFA two-factor authentication services for at-home workers.
Security Audits can assess the exposure of your information system to all classes of outside and local security threats for a network that incorporates telecommuters. Progent can deploy online, automated security inventory scanning for quickly and economically uncovering a broad range of security holes that can be surfaced over the Internet. Progent's security audit consulting services, which can be managed by data security experts with advanced credentials such as CISA, ISSAP, and GIAC, can assist your business to evaluate your workflows and policies and review your WAN infrastructure to enable you to design top-level security for your at-home workers.
Horizon3.ai's NodeZero Pentest Platform is a leading-edge penetration test (pentest) product family that can deliver automated testing of your at-home environment as well as your internal and perimeter networks to help you identify, rank, remediate, and verify security weaknesses before malicious hackers can exploit them. Progent can assist you to deploy NodeZero to perform thorough pentests of your network perimeter and your internal network so you can determine your current security posture. Progent's NodeZero experts can also help you to strengthen your network security and can help you to design and deploy a cohesive cybersecurity strategy that simplifies management and delivers optimum cyber defense for on-prem, multi-cloud, at-home, and perimeter IT assets. To learn additional information about Progent's vulnerability assessment services powered by on NodeZero's pentest platform, visit Consulting Services for NodeZero's Penetration Test Platform.
Download White Paper: Securing a Work-From-Home Network
To view or download a white paper describing critical things to concentrate on for protecting a network that incorporates telecommuters, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Remote Workers
The field of Data Protection involves saving and restoring vital data so as to prevent data loss and reduce recovery time in the event of storage failures due to equipment issues, programming glitches, human error, malware, or any other reason. Reliable data protection strategies can be especially difficult to architect and maintain in hybrid networks that incorporate local data centers, public clouds, and an at-home workforce.
- Backup/Recovery strategies for telecommuters must cover multiple kinds of user-owned endpoint devices. Progent can provide quick online help from experts knowledgeable about a wide array of products for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Popular backup/restore products maintained by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect resources spread across a wide area network, Progent can provide ProSight Data Protection Services, a backup/recovery subscription service that utilizes cloud storage and includes fine-grained restore and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly anticipate circumstances that call for a temporary changeover to telecommuting. Progent's expert disaster recovery preparedness experts and business continuity consultants can assist your company to develop, document and test a DR/BC strategy that includes the process of moving to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has renamed and reshuffled its endpoint management platforms under the title Microsoft Endpoint Manager, which encompasses Intune for cloud management of remote devices and Configuration Manager for managing local computers. Endpoint Manager offers a unified environment for safeguarding corporate information by managing local, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud service for managing and securing remote computers and applications. Managed endpoint computers can be user owned or business owned. IT admins managing the endpoint computers of teleworkers can use Intune to provision and validate applications on devices, push updates and certificates, configure policies for permission to access data and resources, manage passwords, establish VPN tunnels, determine how telecommuters share data, establish threat protection, verify security compliance, and wipe sensitive information from lost, stolen or deactivated devices. Intune works with iOS, Google Android, Windows, and macOS/OS X endpoints. For information about Intune and how Progent can help you to use Microsoft's Endpoint Management to administer the endpoint devices of your at-home workforce, go to Intune mobile device management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management product that helps network administrators to keep offsite endpoint devices up to date and protected. Workspace ONE incorporates VMware AirWatch for unified endpoint management along with VMware's Horizon virtual application delivery technology for identity control, application management, and setup management of endpoints. Workspace ONE runs with endpoints based on Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises deployment through a perpetual license. Key capabilities of VMware Workspace ONE include fast over-the-air deployment of new laptops, quick onboarding of new employees, policy set up and enforcement for all categories of endpoints, aggregated reporting and performance analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud services. To learn about Progent's support services for VMware Workspace ONE, go to VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Chandler, Arizona business, phone
An index of content::
Linux RedHat Phone-based Consulting Services
Urgent Consulting Linux RedHat Phone-based
Progent offers nationwide urgent technical support and consulting services for companies who operate networks powered by variants of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Remote network consulting offers maximum leverage for your information technology dollar by preserving user productivity and shortening the hours charged for computer repair services. Sophisticated remote access tools and skilled technicians and consultants allow Progent to solve most network problems without wasting time and expense by traveling to your site. In most of situations your network problems can be remediated by telephone or through a combination of telephone help and online access. Progent can offer the services of Cisco certified CCIE network experts and CISA premier security professionals to assist with the toughest network problems.
Dynamics NAV ERP Development Firms
Microsoft Dynamics 365 Business Central Applications Support
Microsoft Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers small and midsize businesses a single soultions for financial management, inventory, operations, capacity planning, purchasing, sales and marketing, supply chain, and business reporting. Progent's Dynamics 365 Business Central experts can assist you to manage your legacy Dynamics NAV environment or upgrade smoothly to a cloud-hosted, on-premises, or hybrid deployment.
Small Office Server Support Email and Telephony Integration
Electronic Messaging IT Manager
Progent's Microsoft-certified consultants have 20 years of experience providing e-mail and integrated email/telephony solutions for businesses. Progent offers affordable Exchange Server consulting services to enhance email security and virus defense, achieve fault tolerant email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange help and support services can assist you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT system or outdated Microsoft Email software such as Exchange 5.5 to Exchange Server 2010.
System Center 2016 and SQL Server Remote Support Services
System Center 2016 Cloud Integration Network Engineer
Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft and Cisco Certified IT consulting professionals. With Progent's economically priced IT support packages, small businesses can choose a basic System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager to provide small company networks enterprise-class availability, security, and performance.
Professional Database Development
Database Applications Consulting Services
Progent's Microsoft-certified relational database developers offer small and midsize businesses online support for popular database products such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting services offered by Progent include installation and integration, application design and programming, management services, replication and synchronization strategies, storage management, performance tuning, migration, security and compliance, backup/restore options, troubleshooting, and webinar training.
Email Polymorphic Virus Protection Technology Professional
ProSight Email Security Gateway Consult
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide web-based management and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper level of inspection for incoming email. For outbound email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.
Technical Consultant Microsoft System Center Operations Manager
24x7 Network Technical Support
Remote 24x7 monitoring, automated alerts, and actionable analytical reporting are crucial to maintaining the health of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management solutions have advanced so far that companies of all sizes can afford a level of network stability that was once reserved for large enterprises. Progent offers a variety RMM solutions delivered as low-cost services created to assist you to detect and fix a an array of IT network problems before they can impact productivity.
Windows Server 2012R2 Security Support and Integration
Specialist Windows Server 2012 R2 Cloud
Progent's certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your company, develop pilot environments and migration plans, tune your network infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, educate your IT management team, create an enterprise-wide security plan, automate IT management, assist with creating applications, and build and validate a DR/BC plan.
SonicWall NSA 3650 Firewall Network Security Auditor
SonicWall NSA 4650 Firewall Network Consultant
Progent's SonicWall firewall consultants can help you configure, maintain, and tune SonicWall firewall/VPN devices including the current SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into an end-to-end network protection plan and design protection into your corporate practices.
Largest Polycom RTX Telepresence Consultant Services
Polycom ATX Telepresence Specialists
Progent can provide the support of an accredited engineer with expertise integrating products from the leading telepresence providers including Cisco, Polycom, LifeSize and Radvision and can help your company to design, configure, upgrade, or maintain a video conferencing environment that preserves your investment and optimizes the business value of your information system. Progent also offers the services of infrastructure engineers who can assist companies of all sizes to create and maintain a network that delivers the speed, dependability, protection, and scalability required to support your telepresence environment.
Juniper J2320 Router Security Consultant
24-7 Juniper J6350 Router Security Certification
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
SentinelOne Singularity Complete Integration Consult
SentinelOne Singularity and Vigilance Integration Consultancy
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that incorporates machine learning technology and expert services to provide cutting-edge endpoint detection and response.
Colocation Selection Support Services
24x7x365 Technology Consulting Services Internet Data Center
Colocation sites allow companies to share enterprise-class facilities for hosting network hardware that runs mission-critical applications. Progent's Microsoft and Cisco premier IT experts can assist your company with all aspects of your colocation program including choosing and moving to a colo site, designing network architecture, defining required equipment, on-site and on-line maintenance, establishing online network administration, and training your IT personnel.
Cisco Network Management Computer Consultancy Company
24 Hour Cisco Cloud Network Management Information Technology Outsourcing Company
Progent's Cisco-Certified network engineers can assist you to run Cisco's management tools along with a selection of specialized third-party applications to build a complete network management solution in order to keep your network running smoothly, conserve expensive resources, guard your data, revive quickly from device failure or malicious assaults, and enable you to expand or reassign valuable resources intelligently and economically as your company grows.
Onsite Technical Support Colocation
Software Security Consultant Enterprise Security
For corporations with branches in or any region served by Progent's consultants, Progent's Microsoft-Certified network consulting experts and authorized Cisco network consultants can provide a variety of network consulting services such as project management, Sarbanes Oxley compliance, office moves, enterprise security, system architecture, local or phone-based emergency support, and technical support for co-location hosting environments. A Progent network consultant can help you plan a multi-office information system that makes efficient use of colocation services and Internet data centers. Progent's Microsoft Premier consultants can help large corporations plan, integrate and support major rollouts of updated versions of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's CCIE and CCNP experts can assist you to deploy Cisco technology for connectivity solutions that incorporate simple, high-performance, integrated, and remote networking.
Microsoft Expert SQL Server 2017 and VMWare IT Consulting
SQL Server 2017 Standard Technology Consulting
Progent's certified SQL Server 2017 experts can assist your organization to plan and carry out a smooth upgrade from your existing SQL Server deployment to SQL Server 2017.
Integration Support Internet Security and Acceleration Server
Microsoft ISA Server Network Engineer
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can assist you to design, deploy, and manage a configuration of Forefront TMG or Internet Security and Acceleration Server 2006 on your network that provides the firewall security, speed and ease-of-use that your company requires.
MongoLock ransomware protection and recovery Technology Professional
Nephilim ransomware protection and recovery Consultant Services
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior-based machine learning tools by SentinelOne to defend endpoints and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily escape traditional signature-based AV products. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to address the entire threat lifecycle including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks.
Award Winning Hybrid IT Network System Support
Small and Midsize Office Small Business Computer Consulting
For over 20 years, Progent's consultants have delivered budget-friendly IT design, configuration, troubleshooting, cybersecurity, and development for information networks of all sizes.
Microsoft LCS Server Consultant Services
Microsoft LCS Server Instant Messaging Support
Microsoft Office Communications Server provides Instant Messaging and Real Presence as part of an extensible, world-class package offering enhanced security, seamless compatibility with popular Microsoft software, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers lower costs and elevated operational efficiencies, increased individual output, and stronger intellectual property protection. Microsoft Communications Server 2007 has been replaced by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants can provide remote and on-premises configuration support and troubleshooting help for your Office Communications Server deployment and can assist you to evaluate the advantages of migrating to Skype for Business. Progent can also help you to design and carry out a smooth migration that will add significant strategic value to your information network
CISA Certified Security Audit Professional
CISA Certified Auditor Security Contractor
The Certified Information Systems Auditor credential is a globally recognized achievement that represents mastery in IS security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential has consultants undergo an extensive examination given by the ISACA international professional association. Progent can provide the services of a CISA-Certified Cybersecurity audit professional trained to help companies in the fields of IS audit process, information technology administration, systems and infrastructure lifecycle, IT service delivery, protection of data resources, and disaster recovery planning.
Technology Consulting Services Apple Mac and Windows coexistence
Windows and macOS Integration Support
Progent's support specialists in Mac and Microsoft Windows technology can help you integrate Mac and Windows systems into seamless environments with full sharing and workgroup support. Enabling efficient cooperation among a mix of servers and workstations powered by Apple Mac OS and Windows calls for broad knowledge of and experience with Mac and Microsoft products. Progent's experience in Microsoft and Apple service makes it possible to provide expert assistance to companies that depend on these technologies to maintain their competitive edge. Progent's consultants can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Windows Server 2008 Hyper-VI Information Technology Consulting
Windows Server 2008 BranchCache Technology Professional
Windows Server 2008 R2 features high levels of speed, protection, availability, expandability, and flexibility that improve output of local, branch office, and mobile users. Progent's Microsoft-certified professionals can provide cost-effective online consulting, troubleshooting, and training services to assist you to design, implement, and manage Microsoft Windows Server 2008 R2 in order to add substantial business value to your information system.
SQL Server 2014 Security Consultant
SQL Server 2014 Resource Governance Integration Support
SQL Server 2014 incorporates significant improvements in critical areas including performance, availability, security, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works transparently with all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite services that include planning, configuration, management, troubleshooting, and application development services to enable organizations of any size to realize fast return from their SQL Server 2014 investment.
ISA Server Consultant
ISA 2004 Firewall Setup and Support
Progent's Microsoft-certified Forefront TMG and Internet Security and Acceleration Server 2006 experts can assist you to plan, deploy, and support an implementation of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your network that delivers the firewall protection, speed and manageability that your business needs.
SharePoint 2013 Community Sites Online Troubleshooting
Open Now SharePoint 2013 Office Web Apps Server Engineer
Progent has been delivering SharePoint support since the initial SharePoint product was released over two decades ago, and Progent has the breadth and depth of IT knowledge to help businesses of all sizes to design and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 apps that bring significant business value to your IT investment. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; determine whether an on-premises, Cloud-based or hybrid deployment is best suited for your busi9ness; and select the most appropriate version of SharePoint 2013 for your applications. Progent offers comprehensive project management support or can help in specific jobs associated with your SharePoint 2013 deployment.
24 Hour Microsoft Expert Azure Stack integration Consultant
Cisco Certified Experts Microsoft Azure hybrid cloud integration Consultants
Progent can help businesses of all sizes to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower hardware expense. Azure includes a wealth of public cloud services and Progent can help you to understand the benefits and restrictions of various cloud computing architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and make sure that you avoid the typical mistakes small organizations make when moving to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also help you to prepare firewalls and VPN tunnels and also to integrate iPhones and iPads and Android smartphones and tablets.
Cisco ASA Firepower Remote Support
Cisco Firepower 1000 Series Firewalls Network Engineer
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer centralized management of advanced cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to plan and carry out an efficient upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT ecosystems that span local offices, data centers, and cloud resources.
SharePoint Server Consulting
Best Microsoft Office SharePoint Server 2013 Integration Support
Progent's Microsoft-certified consultants offer companies of all sizes consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web technology for efficiently connecting people, teams and information. Microsoft SharePoint Server provides a central location for your employees or customers to access, organize, distribute and interact with relevant data, files, and software and to communicate with other people. SharePoint allows faster and better decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services join employees, customers, teams and major tasks with the information they've created in a way that makes data convenient to find, download and apply. Progent's SharePoint consultants can help you to maintain your current SharePoint ecosystem or migrate to the latest version of SharePoint Server or to SharePoint Online.
Zero Trust Cybersecurity Information Technology Consulting
MFA and Single Sign-on IT Services
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Android, and other personal devices.
Microsoft Exchange Consultant
Exchange 2007 Server Consulting
Progent's Microsoft certified support team can help you design and deploy an efficient in-place Exchange Server 2007 upgrade strategy that avoids productivity disruption, reduces long-term support requirements, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-location upgrades, Progent has the experience to complete your move quickly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and design services include expertise with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange Server 2007.
Double-Take Backup and Restore Technology Consulting Services
Support and Setup Double-Take Software
DoubleTake/Carbonite Software offers a family of tools intended to provide small and midsize businesses a range of cost-effective solutions for replicating and recovering business-critical applications including Microsoft Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning consultants have extensive experience integrating DoubleTake/Carbonite products into small company information networks to achieve a high level of availability and business continuity capability at a budget-friendly cost.
Consultant Services CISSP Certified Security
CISSP Certified Cybersecurity Professionals
Progent's CISSP-premier cybersecurity experts can assist organizations of all sizes with any facet of IT security. Progent can help implement efficient cybersecurity solutions that guard a small office against modern threats or Progent can design, configure, and manage a comprehensive security environment for hybrid enterprise networks that support local, online, and mobile users sharing IT resources distributed across a mix of physical sites and various clouds.
Cisco Catalyst 9130AX Access Point Consultant
After Hours Catalyst 9120AX Access Point Integration Support
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E Access Point experts offer economical remote and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
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