Expanding your remote workforce can have a major effect on network architecture, security, and corporate processes. Progent has 20 years of background helping SMBs to design, deploy, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Charleston organization to select the appropriate tools and follow best practices in creating and operating a secure virtual office solution for telecommuters that promotes collaboration and returns maximum value. Progent offers support services ranging from as-needed guidance for getting you over occasional technical roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Charleston, South Carolina companies to succeed with any aspect of creating a high-functioning remote work ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, endpoint security, backup/restore solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Integrating the network infrastructure needed for an at-home work environment can be particularly complex if you must manage a mix of worker-owned hardware like PCs and notebooks, routers, and Wi-Fi APs from different vendors and with a variety of operating systems and firmware levels. Progent's background providing remote help for both legacy and modern technologies in virtual office solutions enables you to make efficient use of your existing infrastructure and provides you with ready access to top-tire consultants for implement essential updates. Support services offered by Progent to help your company to implement a high-functioning work-at-home ecosystem include:

  • VPN technology makes it possible to create a secure tunnel for authorized at-home workers to use IT assets situated at your corporate datacenter or in a public cloud. Progent's consultants can assist you to deploy and manage VPN connections between your teleworkers and your key IT resources by providing online VPN integration support. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can assist your at-home workers to set up Cisco's popular AnyConnect client software to provide safe VPN connections for a broad selection of endpoint devices such as Microsoft Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable a telecommuter to see and use a remote computer's desktop. This technology provides network managers significant control over the computing environment of telecommuters and offers them a familiar experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home computer networks to the Internet and typically support VPN connections, local Wi-Fi networks, and firewalls. Progent can provide top-tier remote support for configuring home routers from all major vendors. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, often shared by an entire household and visitors, are commonly utilized by at-home employees to access their router for work. This can create throughput as well as security problems. Progent can help businesses to mitigate these problems by providing services like Cisco Aironet configuration expertise, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti WiFi access point integration assistance.
  • Internet access methods affect the performance and availability of connections between at-home workers and the company network. Vital processes might demand redundant Internet access in case the primary connection fails. Progent can provide expertise for identifying service providers, choosing appropriate bandwidth and data volume bundles, and configuring fault-tolerant Internet connections. See Internet connectivity solutions.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient telecommuter solution for your Charleston, South Carolina organization, phone 1-800-993-9400 or refer to Contact Progent.