Chattanooga Expertise for Computer Support Providers
Short-Term Support Staff Help
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing Support for IT Service Organizations in Chattanooga
Progent's consulting support for IT service firms in Chattanooga Tennessee enables you to offer your customers Progent's consulting and Help Desk support with your company's own branding as a seamless augmentation of your in-house IT support group. These services can ease the way for you to grow your client base, close gaps in your service catalog, satisfy your clients, and improve your profits.
Progent's roster of network engineers, desktop integration and troubleshooting technicians, network administrators, and cybersecurity professionals have worked as transparent expansions to the IT groups of some of the world's largest IT support businesses. Progent's breadth and depth of technical knowledge allows you to broaden the capabilities of your IT service business, and Progent's close integration with your support team helps you strengthen and preserve your branding.
Progent is a network support firm with two decades of experience providing online consulting services to small and middle-size businesses. Progent is a Microsoft Certified Partner and maintains one of the largest teams of Cisco-certified CCIE network infrastructure engineers of any private computer support firm in the world. Progent has delivered online technical support and advanced consulting to clients in every state in the country. (Refer to recommendations from Progent's clients.)
Providing Progent's Support Services With Your Own Brand
Progent's reseller program for IT service providers offers seamless resale to your clients of world-class services. Progent bills you exclusively and works under your direction to deliver your clients consulting and support services under your branding. Also, Progent has a low-cost Off-hours Support Program for customers who require access to 24x7 technical support.
Help Desk Call Center and Ticketing for IT Service Organizations
Ticketing systems are fundamental to an effective Help Desk. But enterprise-grade ticketing systems are not just costly to acquire and staff, but also challenging to set up and maintain. Small or niche IT support providers do not have the required financial or human resources. Progent's Help Desk and ticketing solution gives IT service firms an economical way to retain their company branding while providing their customers world-class desktop support services built around an advanced ticketing system and reinforced by fast escalation to high-level experts.
Features of Progent's Help Desk Call Center and Ticketing Solution for Network Service Providers
Progent's Help Desk and ticketing solution for IT support companies takes advantage of Progent's investments in advanced ticketing software, a remote desktop support team, and a network of geographically distributed subject matter experts. You can use Progent's ticketing system exclusively or Progent can set up communications with your current ticketing system. The features available with Progent's Help Desk and ticketing services enable your IT service firm to expand your physical and virtual support workload, the range of technical issues your firm can handle, the number of geographies you can serve, and your hours of availability.
Important features of Progent's Service Desk and ticketing program for IT service organizations include:
- Progent's online desktop support group provides Level 1 end user assistance with 1-hour service level agreement (SLA) to begin work during standard work hours.
- Normal support hours are from 5am to 7pm Pacific Standard Time, five days a week.
- Extended hours support is available at extra cost.
- Optional onsite service in larger metro areas is available throughout the country at extra cost.
- You retain complete control of your customers and billing.
- Your clients enter service requests through your own branded Internet portal, an 800 number, or by directing a message to your specified mailbox.
- Every client request automatically becomes an open request in the ticket system.
- Tickets can be monitored and modified online until resolution.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting Expertise for IT Service Organizations
Progent's consulting for network service firms allows you to act as a single point of contact for virtually all technical guidance and troubleshooting your clients may require. You can grow your team and core IT skills at your own pace without being forced to turn down opportunities owing to a gap in in-house expertise or the absence of bandwidth.
Important features of Progent's Reseller Program for IT Service Providers include:
- Transparent Service Delivery: Progent acts as a seamless supplement to your internal support group, responding to your coordination, and bills you instead of your client.
- By-the-Minute Billing: Progent bills on a per-minute basis to reign in costs.
- Detailed Service Reporting: Progent uses an advanced service reporting platform to make sure all IT services performed are fully documented. This allows your IT support organization to shift service responsibilities to internal personnel when you have sufficient people and appropriate technical skills.
- Safely Expand Your Service Practice: You can quickly and efficiently take on more opportunities outside your main fields of excellence and serve new geographies without assuming the risks involved with increasing your head count too rapidly.
- Re-enforce Your Brand: You can improve your mind share as a full-spectrum network service provider by delivering more services to more customers using your own brand.
- Flesh Out Your IT Support Portfolio: Progent can provide top-tier support in a broad range of technologies and can be a reliable resource for expanding your IT support business.
- Rapid Problem Escalation: With a large team of top-level technology experts ready to help, Progent can transition rapidly from Tier 1 to Tier 3 services so even the most challenging problems can be handled fast.
- Make Your Clients Happy: Happy customers are loyal. By teaming with Progent, you can keep making your customers successful without ever forcing clients to look for expertise outside the fold.
- Remote Technical Support Professionals: For 20 years, Progent has delivered remote network support ranging from Call Center support to high-level consulting. Efficient remote service saves money while delivering quick results.
- Advanced Industry Certifications: Progent's engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants hold top certifications including CISSP, CISA, and GIAC. Learn more details about Progent's industry certifications.
Progent's Practice Areas for Chattanooga, Tennessee Organizations
Progent's veteran team of certified consultants and technical experts can provide Chattanooga, Tennessee companies a wide array of online consulting and troubleshooting services. Areas of expertise offered under Progent's reseller program for IT service organizations include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange 2016 Migration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Support Services
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Consulting
- Active Directory and MS Entra ID Integration
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP (Great Plains) Customization
- Azure, AWS, Google Cloud
- Remote IT Support
- Telecommuter Support
- Cisco Infrastructure
- Juniper Networks Technology
- Cisco Routers Configuration
- Cybersecurity Consultants
- Business Continuity Preparedness
- Penetration Testing
- Firewall Setup
- Call Center Outsourcing
- Desktop Support Services
- Colo Data Center Solutions
- Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtualization Management
- Rapid, Affordable .NET Application Development.
- Windows Hyper-V Integration
- VMware vSphere Configuration
- Citrix XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Support
- iPhone and Android Integration
- iPhone Integration
- Google Android Smartphone Integration
- Ransomware Defense and Recovery
- Data Backup/Restore Expertise
- Cisco IP Voice Technology and Conferencing
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E AP Configuration
- Wi-Fi Site Surveys
Find Out More Details About Progent's Consulting Support for Network Service Organizations in Chattanooga, Tennessee To learn additional information about Progent's consulting support for network service firms in Chattanooga, Tennessee, call 1-800-993-9400 or see Contact Progent.
An index of content::
Best Practices Technical Consulting
24 Hour Technical Firms Microsoft Consulting Best Practices
Progent's staff of Microsoft and Cisco Premier experts average longer than a decade of real-world industry experience, at the forefront of network support, performing a wide variety of technical projects for a large mix of businesses. Every Progent support professional shares a refined collection of individual best practices that are incorporated into company-wide leading practices training that Progent instills in its consulting personnel. This means that you get not just expert technical help, but also a consultant with proven methods for using computer knowledge to resolve real-world IT problems efficiently.
Setup and Support SQL Server 2016 R Services
IT Consultant SQL Server 2016 Express
Microsoft SQL Server 2016 offers major enhancements in speed, scale, security and compliance, uptime, BOYD integration, and integrated BI. Innovations include PolyBase for handling structured and unstructured databases in one appliance for big data applications, R language support, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud resources. Progent's Microsoft-certified consultants can deliver remote and onsite support to assist organizations of all sizes to implement, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Consult Local Government Cisco
City Government Exchange Technology Professional
Progent has a long background providing a full-spectrum of remote IT consulting and emergency repair services to local governments and school districts throughout the United States. Progent is one of the industry's pioneers in delivering advanced online network consulting and has delivered network solutions to clients in all 50 states. Online support eliminates travel expenses and resolves issues faster than on-premises support.
Microsoft 365 hybrid solutions for Exchange Computer Consulting
Hybrid Microsoft 365 Exchange integration Online Help
Microsoft supports seamless hybrid ecosystems that combine Microsoft 365 and local Exchange systems. This permits you to have certain mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Exchange initiative is completed on time and within budget.
24-Hour Solaris Upgrade Consultant
Sun Solaris Upgrade
Progent can assist you to plan and implement an efficient transition from a Sun Solaris-powered information system to a network based on MS Windows and capable of running Microsoft's popular office productivity software, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can assist you to preserve your information and reduce business disruption by developing an effective migration strategy that protects your current investments in Sun Solaris software and technology. UNIX-to-Windows transition support expertise offered by Progent include evaluation of current infrastructure, transition strategy and testing, Microsoft Exchange migration support, information and application migration, and processor and mass storage migration and consolidation.
ISA 2006 Computer Consultant
ISA 2006 Firewall Specialist
Internet Security and Acceleration Server 2006 is a comprehensive gateway that provides a fully integrated application layer firewall, virtual private network (VPN), and web caching platform for protecting the Internet-facing applications of any sized business against a wide variety of attacks. Progent's Microsoft ISA Server support professionals can show you how to plan, cost-justify, test, implement, configure and manage the any edition of ISA Server on your information system.
Windows 10 Consulting
Microsoft Windows 10 Assessment and Deployment Kit Technology Professional
Progent's Microsoft-certified consultants can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an older release of Windows. Remote and on-premises evaluation and upgrade services for Microsoft Windows 10 offered by Progent include ROI estimates, project coordination, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management, teleworker connectivity, security and compliance, automated provisioning and administration, infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and end users, and ongoing Call Center support services.
Flexential Tampa Colocation Center Consultant
Flexential Tampa Colocation Center Consultant Services
Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting. Progent maintains a team of network experts based in the Tampa area, and Progent can also provide online expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity preparedness consultants. Progent can also assist your business to design and execute a migration to the Flexential data center with services such as planning system architecture, recommending hardware components, system setup and testing, debugging, setting up remote management, and educating your network support team.
iPad 3 IT Services
Integration Support iPad 3
Progent's experts can provide Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, security services, and custom education. Progent can assist businesses to upgrade to macOS from Mac OS X or other earlier versions of OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and iPad management, or moving to Apple's iCloud. For computer environments based exclusively on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of planning, integrating and maintaining a network environment that is reliable, secure, fast and aligned with your company's objectives.
Specialists MSP360 Exchange Mailbox Backup
Engineer MSP360 Server Backup
Progent's data protection experts can help you to create, install and administer a backup solution based on MSP360 Backup technology to protect your IT assets residing on any leading public cloud. Progent can provide end-to-end monitoring and management to prevent data loss caused by human mistakes, software errors, ill-intentioned insiders, and external assaults such as ransomware.
Postini Technology Consulting
Postini Design and Installation
E-Mail Guard is Progent's economical spam filtering and anti-virus solution that gives small businesses world-class protection from spam, viruses, directory harvesting, and other forms of e-mail-based assaults on IT networks. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated library of web-managed anti-spam and virus protection services that ward off email assaults before they can penetrate the network firewall. Perimeter Manager also allows administrators track and manage their e-mail systems, irrespective of server platform, hardware type, or data center location.
ProSight Reporting Network Infrastructure Management On-site Support
ProSight Reporting Infrastructure Management IT Consultant
ProSight Reporting is a growing suite of in-depth reporting utilities created to work with the industry's top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Remote Consulting Office 365 OneNote Integration
Microsoft 365 PowerPoint Integration Support and Integration
Microsoft 365, formerly called Office 365, is Microsoft's expanding suite of client productivity apps and cloud-hosted services offered on a subscription basis. Microsoft 365 applications and cloud-based services are available in an array of subscription plans targeted at markets ranging from students and households to global enterprises. Progent can provide fast and affordable online access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Google Android platforms. Progent can assist your business to understand the many subscription plans offered with Microsoft 365 and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and manage hybrid solutions that seamlessly integrate local and cloud-based resources.
Lync Server 2013 Front End Pool Pairing Consultant
Best Lync Server 2013 Mirrored Back End Servers Consultants
Progent's Microsoft-certified consultants can assist your company to evaluate the value of Microsoft Lync Server 2010 for your environment and can help you to plan and execute an installation of Microsoft Lync Server that centralizes the administration of IM and Presence and increases the output of your office employees, telecommuters, and smartphone users. Progent's consultant's can also assist you to carry out a smooth upgrade to Microsoft Lync Server 2010 from Microsoft Office Communications Server or Live Communications Server, integrate Lync Server with Exchange Server, SharePoint Server, and SQL Server, show you how you can use Microsoft Lync Server 2010 to enhance the collaborative capabilities of MS Office applications, and provide webinar training and continuing technical support for Lync Server 2010 and other Microsoft platforms.
prime infrastructure Integration
Top IT Consultant wi-fi controller
Catalyst line of Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and management of Wi-Fi access points, tuning Wi-Fi throughput by reducing the impact of RF congestion, enhancing Wi-Fi uptime with fast failover, and strengthening data security by identifying cyber threats and filtering traffic content according to user type and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controller appliances to manage and monitor wireless networks of any size. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or carry out a smooth migration to Cisco's modern wireless controller solutions.
IT Consultant Windows Server 2016 Hybrid Configuration
Windows Server 2016 Information Assurance Consultant Services
Progent's Windows Server 2016 disaster recovery experts can assist your organization to plan and deploy a disaster recovery solution built around Microsoft's most advanced Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable creation of a stretch cluster quorum arbitration point.
Remote Workforce Collaboration Software Computer Consultant
Largest Technology Consulting Services Offsite Workforce Collaboration
Progent can assist small and medium-size organizations to implement collaborative technology to enable their telecommuters to benefit from productive interaction with fellow workers and clients.
IT Services ProSight Reporting Network Infrastructure Management
Immediate ProSight Reporting Auvik Network Managemrnt Computer Engineer
ProSight Reporting is an expanding suite of in-depth reporting plug-ins designed to work with the leading ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Infor SyteLine CloudSuite Financial Analysis Consulting
Consultants Infor SyteLine CloudSuite General Ledger
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates over a quarter century of background helping manufacturing and distribution companies to manage supply chains and improve the efficiency of critical business processes in order to bring products to market quickly and meet customer commitments dependably. Progent offers the skills of an ERP specialist with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or on-premises consulting that can range from occasional guidance to comprehensive solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, CPQ, web site integration, debugging, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Consultant Services Flexential Tampa Colocation Center
Flexential Tampa Internet Data Center Services
Progent makes use of the Flexential Tampa colocation center primarily to deliver private cloud hosting services. Progent maintains a group of network experts located in the Tampa area, and Progent can also provide remote support from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and senior disaster recovery/business continuity planning consultants. Progent can also help your business to plan and execute a migration to the Flexential facility by providing services like planning solution configuration, recommending hardware components, system configuration and validation, troubleshooting, streamling remote network management, and training your network staff.
Consult Private Cloud Hosting for Virtual Data Centers
ProSight Hosting for Virtual Servers Consultants
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size company's servers in a solution that delivers the highest level of availability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting and management services are based upon mature virtualization platforms that allow small businesses with multi- platform IT systems to save significantly on the expense of capital equipment, infrastructure support, and IT administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Emergency Cisco RADIUS Security Computer Consultant
VPN Computer Consultants
Cisco's network security and remote connection technology for small organizations represent a comprehensive line of easy-to-administer security solutions to help safeguard your local and remote information system. Cisco's VPN line features routers, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that align best with your company objectives.
24/7 Android Security Network Consultants
After Hours ProSight ESP Behavior-based Antivirus Consulting Services
ProSight Enhanced Security Protection managed services offer economical multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge tools incorporated within a single agent accessible from a unified console. Progent's security and virtualization experts can assist you to plan and configure a ProSight ESP deployment that addresses your company's specific needs and that helps you demonstrate compliance with legal and industry information security regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent's consultants can also assist your company to install and test a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware.
Technology Consulting Services prime infrastructure
Consulting wireless LAN controller
Cisco's Catalyst Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the provisioning and management of wireless access points, tuning wireless throughput by limiting the impact of RF congestion, improving wireless availability with fast auto-failover, and strengthening security by detecting cyber threats and analyzing network traffic according to user type and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or implement an efficient transition to Cisco's modern wireless controller solutions.
Best Fully Redundant Internet Network Support and Setup
Remote Technical Support Automatic Fail-over
Progent's Cisco-authorized network engineers can show you how to create an economical, 24x7 Internet connection architecture that can deliver non-stop Internet access through a broad range of high availability Internet network products and services including non-stop BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers CCIE engineers to show you how to apply the latest techniques for 24x7 Internet connections to build an affordable, completely redundant Internet interface with automatic failover and other capabilities to deliver fault tolerant Internet connections.
Immediate IT Consultants Windows 2000 Server
Windows 2000 Server Support and Help
Progent's certified Microsoft Windows 2000 consulting staff can show you how to optimize the capability of your existing Windows 2000 Servers and can simplify system management, provide technical support and troubleshooting, and enhance security. Progent can also help you create, justify, and implement a plan to migrate from Windows Server 2000 to Windows 2003 Server. Progent is experienced in designing pilot programs to eliminate the technical risk involved with moving to Windows 2003 Server by uncovering possible hardware and software compatibility problems.
Online Support NinjaOne Automated Desktop Management
ProSight NinjaOne Remote Desktop Monitoring Support and Setup
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by checking the health of critical devices.
Online Help At Home Employees Endpoint Security
Remote Employees Cybersecurity Specialist
Progent can assist small and medium-size organizations to set up endpoint device security protection systems and provide mitigation services required for work-from-home employees.
Online Support Services System Center Operations Manager
Remote Monitoring and Reporting Remote Consulting
Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, enhancing and fixing Microsoft SCOM environments and offer organizations of any size advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for SCOM 2012 servers that delivers the performance and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or onsite technical support to help you to fix critical problems detected by SCOM 2012.
Microsoft Expert Consultant Hourly Rate Migration Consultant
Best Integration Consulting Consultant Rates
Progent's pricing policy is to bill for phone service and on-premises visits by the minute. As a result, you are billed only for received services. Progent does not impose a higher rate for after-hours or urgent service, and inside California or in regions where Progent offers on-site support, Progent does not bill for travel time except for urgent calls where on-site time is less than 4 hours. Also, Progent applies no startup charge and asks no retainer for services delivered during regular working hours. Many support organizations demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids large invoices for fast solutions so you won't be tempted to allow less critical problems to stay unaddressed.
Altaro Microsoft 365 Total Mailbox Backup Technology Consulting Services
Troubleshooting Hornetsecurity Altaro 365 Total OneDrive Backup
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows endpoints.
24/7 Egregor ransomware hot line Professional
ransomware system rebuild Consult
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Remote Support SCOM Management Packs
Microsoft SCOM 2012 R2 Consultant
Progent's Microsoft-certified consulting experts have over a decade of experience planning, deploying, optimizing and repairing SCOM solutions and can provide organizations of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that delivers the performance and resilience required to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or onsite technical support to help you to remediate critical problems detected by SCOM 2012.
Urgent Dynamics GP Development Professional
Remote Support Dynamics GP Crystal Reports
Microsoft Dynamics GP accounting offers analysis and reporting features that let you track all business processes, sales and spending, and market trends with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting consulting services can help you create reports that allow you to understand your business more thoroughly, turning raw data into valuable business information. Progent is able to improve your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to deliver custom line-of-business application development and web commerce solutions that work transparently with Dynamics GP/Great Plains.
Professionals CISSP Certified Security
CISSP-ISSAP Security Consultants
Progent's CISSP-certified network security consultants can help organizations of all sizes with any aspect of IT security. Progent can help create efficient security systems that protect a small office from modern threats or Progent can plan, configure, and monitor an end-to-end security environment for hybrid networks that support local, online, and mobile clients accessing IT resources spread over a mix of physical sites and various clouds.
Symantec Raptor Security Auditing
Symantec Security Protection
Progent's Symantec experts can assist you to support legacy Symantec firewall and Symantec VPN products including the Raptor and Symantec VelociRaptor family or show you how to upgrade to newer firewall/VPN technology. Progent can also help you create and implement a comprehensive security plan that can include firewall/VPN devices and utilities, managed security and virus defense services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop source for continuing technical help, administration, education, and security expertise.
ransomware cryptoworm recovery Technology Professional
Engineers ransomware removal and file restore
Progent's seasoned ransomware recovery consultants can assist your business to restore a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Virtual Server Consultancy
Server Virtualization Integration Support
Server proliferation puts pressure on network budgets and management resources. Server consolidation via a virtual architecture promises lower total cost of ownership of hardware and faster return on investment, more leveraged utilization of physical computers, simplified operations, increased system availability, and easier manageability. Common uses for virtual servers include hardware consolidation, low-cost hosts for mission-critical legacy applications running on obsolete operating systems, and inexpensive isolation of program development or evaluation systems from production systems.
