Enlarging your remote workforce may have a major effect on IT infrastructure, security/compliance, and company workflows. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Cheyenne company to select the appropriate technologies and follow best practices in building and maintaining a secure virtual office solution for telecommuters that promotes collaboration and returns top business value. Progent offers services that go from on demand expertise for getting you over occasional technical roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist Cheyenne, Wyoming businesses to with any aspect of building a high-functioning work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk services, data security, data protection solutions, and centralized management.

Voice/Video Conferencing for At-Home Workers
A broad range of voice/video conferencing platforms from leading vendors enable online discussions, video conferencing, chat, and screen/content sharing for both local workers and teleworkers. Many companies use a mix of conferencing products to meet the needs of their various partners and clients. Progent's communications experts can assist you to manage your current conferencing ecosystem and enhance the productivity of your remote workforce.

  • Skype for Business is Microsoft's popular unified communications product that enables real-time presence, IM, voice and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can assist your company to deploy and manage Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business consulting experts.
  • FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 simultaneous users for voice/video sessions. To learn more about Progent's consulting services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference and training. To learn more about Progent's consulting expertise for Webex and for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities such as video conferencing, persistent threaded chat, plus file sharing. For details about Progent's support services for Microsoft Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these conferencing platforms and assist you to tune your network infrastructure to host them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Cheyenne, Wyoming organization, phone 1-800-993-9400 or visit Contact Progent.

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