Expanding your remote workforce may have a major effect on network infrastructure, security, and company culture. Progent has 20 years of experience helping small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Cheyenne company to select the right technologies and adhere to leading practices in building and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent offers support services that go from on demand expertise for helping you over challenging IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Cheyenne, Wyoming companies to succeed with any facet of building a high-performing telecommuting environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, security monitoring, data protection solutions, and streamlined management.

Video Conferencing for At-Home Workers
A wide range of video conferencing platforms from major vendors support virtual discussions, video and voice conferencing, chat sessions, and content sharing for both onsite workers and at-home workers. Many companies utilize a mix of products to meet the needs of their different partners and clients. Progent's communications experts can assist you to maintain your existing conferencing ecosystem and optimize the productivity of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, IM, audio and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can assist your company to deploy and manage Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone platform for compatible iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 concurrent users for video calls. To learn more about Progent's support services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference and training. To learn more about Progent's consulting expertise for Webex and for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and content with capabilities such as IP voice and video calling, persistent threaded chat, plus data sharing. For details about Progent's consulting services for Microsoft Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these conferencing platforms and assist you to tune your network infrastructure to host them.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient telecommuter solution for your Cheyenne, Wyoming company, call 1-800-993-9400 or visit Contact Progent.



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    Progent's accredited cybersecurity experts can oversee security reviews of company-wide security to validate your company's cybersecurity profile adherence to key international cybersecurity standards. Progent can provide ongoing managed services for security monitoring, on-demand network-wide security reviews, and targeted cybersecurity evaluations for specific areas of cybersecurity such as Active Directory or ransomware-safe backups. Progent's accredited security engineers can also carry out extensive security audits to determine your company's compliance with recognized industry security standards including HIPAA, PCI, and ISO 17799.

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  • Extended Helpdesk Support and Integration
    Extended Call Center IT Consultants

    Progent's Computer Help Desk Outsourcing Support Services for PC desktop support are intended specifically for small organizations who need fast availability of a Help Desk Service Center with professional telephone support and effective escalation capability but who have to operate within a restricted network support budget. Important features of Progent's Help Desk Outsourcing Services include: Helpdesk Support, Secure Remote Access Provisioning, System Assessment, Expert Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Software Recommendation and Deployment.

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    Fortinet FortiOps Network Consulting

    Fortinet next-generation firewalls are leaders in offering top performance for SSL/TLS inspection. Progent's Fortinet firewall consultants can assist you to deploy your Fortinet firewalls to protect your IT assets at the enterprise perimeter, within the data center core, at branches, and in the cloud.

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  • ProSight IT asset documentation management Professional
    Consult ProSight domain management

    ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By updating and managing your IT documentation, you can eliminate up to 50% of time thrown away looking for vital information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.

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