Progent's operational structure is designed to make the best information technology talent available quickly and economically. Progent is unmatched in the network support arena for the ability to provide easy, rapid, and cost-effective access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking engineers who earn this rare certification only after intense examination by Cisco.
CCIE is the most advanced certification for network professionals, and certifies an individual's technical knowledge at the master level. Individuals who pass the two required exams, one written and the other in a hands-on lab environment, receive a CCIE certificate from Cisco. Becoming a CCIE typically takes a minimum of three years of practical seasoning architecting, deploying, managing, and troubleshooting sophisticated Cisco networks. Earning a CCIE certificate also demands experience with Cisco hardware and Cisco networking solutions, extensive knowledge of Local Area Network and Wide Area Network technologies, and an in-depth understanding of the network protocols used on appliances such as routers, switches, bridges, and firewalls. The elite CCIE certification has been recognized as the most technically advanced information technology credential by CertMag.
The Skills of a CCIE Engineer
Cisco's CCIE credential identifies experts with the knowledge and experience to handle the most challenging tasks in networking. The CCIE tests given by Cisco are regularly updated to evolve with network technology, focusing on contemporary technologies and real-world problems. The CCIE credential is active for two years, and to renew it engineers have to take a Cisco recertification test. This ensures that CCIEs don't get out of date or too specialized in order that they can offer the most advanced solutions to the widest range of problems involving the most current connectivity products and technology.
CCIEs are a highly-select group of consultants. Below 3% of all Cisco qualified professionals qualify for the CCIE credential, a small fraction of IT workers worldwide. By 2010, approximately 5,000 CCIEs were estimated to be in the US. Progent offers the skills of around a dozen CCIE-certified engineers on its phone-support and on-site IT support team, which represents an exceptionally large number for a publicly accessible small business IT support firm.
CCIEs can handle even the most difficult problems involving network planning, deployment, administration, protection, and repair. CCIEs operate with the highest priority with Cisco's in-house support staff in identifying anomalies with IOS Software network administration tools and coming up with workarounds or installing software updates to resolve problems. CCIEs represent an excellent value because their depth of experience enables them to fix complex problems rapidly. In common cases, less seasoned consultants can spend hours or even days wrestling with a task that a certified CCIE can solve in a few minutes.
Most Progent CCIEs are not only experienced with Cisco products, but have a variety of advanced technical certifications such as Microsoft MCSE, and a major network protection credential such as CISSP or CISA. This allows Progent to provide comprehensive solutions that address a wide range of technologies without requiring needless costs and interruptions managing multiple specialists.
Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or national ISPs, and so their services are not readily available to small businesses. Progent is among the few consulting providers that makes CCIEs accessible to support small and medium sized businesses. Also, Progent can provide fast contact with a CCIE by phone so that you can get timely help for urgent network problems that are hurting business productivity but are outside the experience of your ordinary IT support providers. Progent's CCIE consultants can tie into your environment via state-of-the-art on-line troubleshooting technology in order to perform fast and affordable diagnosis and repair of critical system trouble. To learn how to get in touch with a Progent CCIE for fast help with your IT infrastructure, visit Progent's Remote Support.
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To contact Progent about engineering assistance for Cisco products, phone 1-800-993-9400 or visit Contact Progent.