Additional Topics of Interest
Microsoft Project My Sites Technology Professional
Progent's Microsoft consultants can provide in-depth expertise in implementing, managing and troubleshooting all versions of Project, Project Server, and Microsoft Project Online and can provide a broad range of cost-effective online consulting services following industry best practices to help organizations of all sizes to receive all the benefits of this powerful platform. Support services available from Progent include system planning, installation and upgrades, strategies for secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized online training classes.
Help Desk Specialists
Progent offers three basic kinds of Helpdesk support including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals gives your clients instant access to a reliable technical resource with extensive experience delivering phone support and online repair for IT systems based on Microsoft products. Progent's concentration is on earning the support Help Desk a positive reputation as a solid contributor to business productivity. Progent's goal is to resolve and not merely record problems.
MS SQL Installation support
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid development of a new generation of enterprise-class programs that can give your company a significant competitive advantage. SQL Server provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, ensures you success in designing, installing and supporting Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET environment.
MOM Technical Support
Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, enhancing and troubleshooting System Center Operations Manager environments and can provide organizations of all sizes expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that delivers the performance and resilience needed to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also assist you to import and customize SCOM 2012 management packs according to industry best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or onsite technical support to help you to fix critical issues uncovered by System Center 2012 Operations Manager.
ISSAP Certified Cybersecurity Team
Progent's ISSAP qualified security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through thorough examination and significant experience with network security design. ISSAP security experts have in-depth knowledge of access management mechanisms and methodologies, telecommunications and network security, cryptography, requirements analysis, business continuity and disaster recovery, and physical security. Progent's ISSAP-certified security experts can assist your business with all phases of secure network architecture.
Integration Services for High-Availability Failover Clustered Servers
The cluster feature set built into the high-end editions of MS Windows Server 2008 has been dramatically redesigned to streamline the deployment, setup, and administration of server clusters that provide improved levels of system dependability, protection, performance, and versatility. New or improved capabilities include automated cluster Validation, revamped setup and deployment, unified cluster management, redesigned cluster infrastructure for maximum uptime, hardened security and quorum models, minimization of failure points, greater storage and memory capacity, and improvements for multi-site clusters. Progent's consultants can assist you evaluate the advantages of failover clusters, design and implement an installation, educate your IT personnel to manage your failover clusters, deliver continuing consulting and technical help services, and produce and validate a disaster recovery plan.
Juniper Routers Security Audit Services
Progent's Juniper-authorized network engineer can help you to plan and implement Juniper Firewall/VPN platforms, optimize and troubleshoot your infrastructure, and migrate efficiently from outdated devices to current releases. Progent's Junos OS engineers can also provide support for Juniper's flagship network control software to help your business to simplify the administration and strengthen the security of your Juniper VPN appliances and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations manage networks that incorporate a mix of Juniper's OS platforms.
SCDPM 2012 Reporting Consultants
Progent's Microsoft-certified consultants offer remote or onsite expertise to help companies of all sizes to plan, deploy, administer, and repair a backup/recovery system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from older versions of SCDPM or from another backup platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent can provide occasional support for fixing especially stubborn problems, or full project management support. Progent's consultants can also help you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
SMB Small Business IT Outsourcing Services
Progent offers network support for medium size businesses who have 100 to 250 system clients. The mid-size business or office has traditionally been an overlooked segment of the market for IT consulting expertise. The overhead and service access models of major outside support firms make them too expensive for the typical mid-size company or small medium business (SMB), which usually has a minimal information technology budget with which to maintain an information system whose advanced technology and capability are often similar to the networks of much larger enterprises. Progent's service delivery model, which takes great advantage of online service, virtual office technology and proactive network monitoring, dramatically reduces the network support costs of an SMB while offering the mid-size company with enterprise-level support from professional, world-class consultants with background in a wide range of small business network solutions. If your mid-sized organization or small business is looking for levels of network support needed by a mid-size office without paying big-company costs, contact Progent.
For custom program development, Progent can supply software design consultants to produce business software in areas such as eCommerce, web site design, Microsoft Dynamics products including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Internet Information Services to create custom eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers expertise in a wide array of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Train for Adobe After Effects
Progent's Mac experts can promote the creative aspect of Mac computing by offering help services and education in imaging, sound, and video. Progent's consultants can provide expertise in a variety of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Microsoft Dynamics GP ERP Consultant
Progentís Microsoft certified experts provide a variety of support services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial platform and business management solution based, like all Microsoft financial tools, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial software in the Microsoft Dynamics GP line, provides an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is easy to install and configure, and with its segmented design you are able to license only the capability you currently require, with the option to expand users and enlarge capabilities in the future. Progentís Dynamics GP/Great Plains Software support engineers can help you install, configure and manage Dynamics GP/Great Plains 2010 and also earlier editions of Dynamics GP.
Microsoft Experts Rhode Island Small Office IT Consultants
Progentís Technical Response Center offers affordable national extended hours remote troubleshooting for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-qualified support experts offer 24x7 telephone support and remote direct network connection to isolate and repair technical problems rapidly and economically.