Additional Topics of Interest
Help Desk IT Consulting
The Helpdesk service delivery model adopted by Progent offers small and midsize businesses an affordable option to dependence on freelance consultants by offering broad technical knowledge shared by multiple support groups, optional 24x7 availability of urgent help, fast escalation to world-class experts for handling the most difficult issues, service consistency and dependability, prompt follow through enforced by veteran service managers, a variety of easy-to-use techniques for initiating service tasks, plus a high level of process visibility enabled by trouble ticket tracking and available through a web-based portal.
Intune and Windows 10 Technical Consultant
Progent's Intune consultants can assist your organization to assess the strategic value of utilizing Microsoft Intune for administering your mobile computers including notebooks, phones, and tablets powered by Windows, iOS, and Android. Progent's Intune consultants can help your company to define security policies, set up pilot systems to evaluate the appropriateness of Intune for your environment, install Intune throughout your IT ecosystem, integrate Intune with SCCM for unified change management, and maintain your Microsoft Intune deployment.
Cisco Certified Expert Disaster Recovery Support and Setup
Progentís Disaster Recovery/Business Continuity consultants have extensive backgrounds helping small businesses to minimize network downtime by offering cost-effective remote consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability network design, backup/restore systems, and non-disruptive system maintenance. Progentís business continuity experts can help your company to develop and test an efficient business continuity plan that matches your business needs and budget. Progentís disaster recovery specialists can assist you to design, deploy, and manage resilient technologies such as non-stop Internet access, virtualization, clustering, load balancing, transparent off-site backup, and multi-location data centers.
SQL Server 2014 Disaster Recovery Remote Consulting
SQL Server 2014 incorporates significant enhancements in critical areas such as performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates transparently across all workloads including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite consulting services such as system design, deployment, management, remediation, and software development services to enable businesses of any size to achieve maximum business value from their SQL Server 2014 investment.
Exchange 2016 Office 365 integration Integration
Progent can help you in any and all phases of your upgrade to Microsoft Exchange 2016 such as designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Exchange 2013 Disaster Recovery IT Consultants
Microsoft Exchange Server 2013 includes major enhancements to the functionality of Microsoft Exchange Server 2010 and introduces important innovations plus a redesigned architecture. These improvements favorably impact vital IT areas including manageability, availability, security, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you understand the potential business benefits of migrating to Microsoft Exchange Server 2013, design an efficient test and rollout plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable online consulting and support and management services for Microsoft Exchange Server 2013.
SCCM 2007 Hardware Inventory Configuration
Progent can assist your business to maintain System Center 2007 Configuration Manager to simplify administration, enhance security and compliance, and boost productivity by ensuring that operating systems and applications are always current, tracking licensing, and monitoring usage profiles so you can make smart buying decisions. When you are set to update your SCCM 2007 device management ecosystem, Progent can assist you to plan and carry out an efficient migration to SCCM 2012.
SQL Server Configuration Manager Onsite Technical Support
Progent offers the expertise of Microsoft-certified consultants and seasoned database application programmers, DBAs, project managers, Cisco-certified network architects, business continuity planning specialists, and certified security professionals to help your business to evaluate the potential advantages of Microsoft SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's lab, plan and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and configure a cost-effective and safe IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Deploying Phase: Implementation On-site Support
In conducting consulting tasks for enterprise clients, Progent uses a structured methodology driven by defined milestones in order to achieve financial, scheduling and technical targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, pilots, design adjustments, and expert implementation. All facets are recorded to make available a comprehensive description of technical services performed and to assist in downstream network maintenance.