Additional Topics of Interest
Microsoft Retail Management System Specialist
Progent can provide you with application developers who can customize your Microsoft Dynamics ERP, MRP, and accounting system programs to meet your unique company requirements. Progentís Microsoft-certified consultants provide expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also provides expert e-Commerce consulting support for safe, corporate-wide resource sharing as well as integration with Customer Relationship Management applications.
ISA 2004 Firewall Online Help
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can help you to plan, deploy, and manage a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your information system that provides the firewall protection, speed and ease-of-use that your company requires.
CISSP-ISSEP Cybersecurity Consultants
Progent's CISSP-qualified cybersecurity experts can help organizations of any size with any facet of information system security. Progent can help implement efficient security systems that guard a small office from advanced malware attacks or Progent can design, deploy, and manage an end-to-end security environment for hybrid networks that support local, online, and mobile users sharing network resources distributed over multiple physical sites and various clouds.
Microsoft MOM 2000 Technical Consultant
Small to mid-sized companies can now get all the benefits of Operations Manager and also have fast access to Progentís Microsoft certified IT consulting experts. With Progent's economically priced IT service programs, small and midsize businesses can select a basic Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager 2007 to offer small company information systems world-class availability, security, and performance.
Cisco Help Desk Support Services
The Helpdesk support delivery model adopted by Progent gives small and midsize organizations an efficient option to dependence on freelance service individuals by offering broad expertise accessible to multiple support teams, optional 24x7 access to emergency assistance, escalation capability to top-level experts for solving even the most difficult issues, service consistency and dependability, prompt follow through enforced by veteran service managers, a variety of easy-to-use techniques for initiating support jobs, and a high level of progress visibility made possible by trouble ticket tracking and available via a web-based portal.
Online Support Services for Help Desk Process
Progent's Virtual Helpdesk services are a seamless extension of your in-house IT support staff. This can include advanced call center services such as a special phone number with customer-specific greeting. Progent can also rout calls directly to staff technicians who are specially provisioned and trained to support your needs. In addition, Progent's Help Desk Call Center professionals can use trouble tickets with any client trouble ticket system for seamless integration with your in-house network services group. Advantages of Progent's Virtual Network Support Help Desk Call Center services include high-end Microsoft Help Desk expertise the moment you call, transparent extension of your in-house support staff, front-line help for critical client issues, and per-minute billing.
Private Cloud Hosting Technology Professional
Progent's Private Cloud Hosting service provides complete hosting of a small or mid-size company's production servers in an environment that gives the maximum level of dependability and scalability and is in addition easy to migrate to any data center. Progent's Private Cloud Hosting and Management services are based upon proven virtualization technologies that allow small and midsize companies with multi- platform IT systems to economize significantly on the expense of capital equipment, infrastructure maintenance, and network management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
ProSight VM Hosting Consulting
Progent's ProSight Virtual Hosting service combines advanced virtual server technology, a state-of-the-art data center, and the technical support expertise of Progent's Microsoft-certified consulting group to provide small companies with a comprehensive information technology outsourcing solution that improves network dependability and security, eliminates management hassle, and cuts costs. With Private Cloud Hosting, a small or midsize company can have all of its software platforms and key application servers hosted in a safe and fault tolerant data center on a high-performance, high-availability virtual server configured and maintained by Progent's network support experts.
Specialist for Ubiquiti AP
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances running on multiple sites with any number of APs can be remotely configured and administered using free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, tuning, debugging, monitoring, and reporting. Progent can provide the expertise of seasoned Wi-Fi consultants who can assist your organization to determine the benefits of Ubiquitiís UniFi products for your business and help you to plan, install, manage, and maintain your UniFi ecosystem.
CCNP Expert Certified SPA300 Series IP Phone Remote Technical Support
Progent's Cisco certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Remote Desktop Connection Client for Mac Troubleshooting
For businesses with a mix of Mac and Microsoft Windows computers, there exist two basic alternatives for running Microsoft Windows-dependent software on an Apple Mac: an external connection to an actual Windows computer or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect a Mac to a remote Microsoft Windows-powered PC to use Windows applications and access network resources. Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac computer so you can run Windows applications locally. Progent's macOS and Mac OS X technology support experts can help your organization to manage these solutions for running Windows software on your Macs and can also assist your organization to evaluate and configure third-party products for Microsoft Windows platform emulation.
Branch Office Specialists
Years of experience providing Microsoft support and Cisco network consulting has allowed Progent to develop an unmatched ability for supporting branch offices that need network service with the flexibility associated with with small organizations but which includes professional client interaction, thorough documentation, and compliance with enterprise IT protocols. If your enterprise has a branch office situated anywhere in California or any region served by Progent's engineers, Progent can provide a broad array of in-person and remote network consulting services and network design assistance.