Additional Topics of Interest
Microsoft Computer Consulting Company
Progent's pricing model is to charge for online support and on-site help by the minute. As a result, you are charged exclusively for received services. Progent does not demand a more expensive rate for after-hours or urgent service, and within California or in areas where Progent provides on-site service, Progent does not charge for travel time except for urgent calls where on-site time is less than four hours. In addition, Progent applies no service activation charge and requires no retainer for support services delivered during regular working hours. Many support organizations impose large minimum fees or charge for each fifteen minutes or longer. Progent's small granularity eliminates big bills for fast fixes so you will not be forced to allow minor problems to stay unaddressed.
Progent offers the services of a CRISC-certified risk management consultant to help your company to design and deploy an enterprise risk management (ERM) solution based on best practices identified by CRISC and geared to match your organization's risk tolerance, business objectives, and IT budget.
ProSight Endpoint Protection Services On-site Technical Support
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior analysis tools to defend endpoints and servers and VMs against new malware assaults such as ransomware and email phishing, which routinely get by traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to automate the complete malware attack progression including protection, detection, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against new threats.
Microsoft Experts Microsoft ISA Server Setup and Support
Progent's certified ISA Server consulting experts have extensive backgrounds developing Microsoft-based security solutions for information systems with multiple sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA Server consultant is ready to help your small company plan and implement an installation of Microsoft ISA Server 2004 that meets your IT protection requirements without restricting your productivity.
IT Consultant for Windows Server 2019 System Insights
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.
Specialist for QoS Test Lab
The Progent Test and Training Lab located at the QTS Internet Data Center can be used for piloting line-of-business applications, developing efficient system upgrade procedures, evaluating and optimizing performance, designing or validating disaster recovery strategies, mitigating compatibility issues, and building training systems for new products and technologies. For Progent clients without adequate internal resources to assemble effective test systems, the lab reduces capital costs and technical risk and helps keep critical network projects on schedule.
Symantec Raptor Security Services
Progent's Symantec experts can help you support legacy Symantec firewall and Symantec VPN products including the Raptor and Symantec VelociRaptor line or show you how to upgrade to newer firewall solutions. Progent can also help you create and execute a complete security strategy that can incorporate firewall and VPN devices and software, outsourced security and network protection services, system monitoring products, and formal policies and enforcement procedures. Progent has the skill to be your single resource for on-going network support, administration, education, and security consulting.
Macintosh Integration Support
Progent's consultants offer macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Entourage and email expertise, network protection services, and custom education. Progent can help clients to migrate to macOS from OS X or other earlier editions of Mac OS X and Progent can offer expertise with Apple Mac application software. Progent can also assist you with iPhone integration and iPad synchronization, or moving to Apple's iCloud services. For computer environments built solely on Mac OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of planning, configuring and maintaining a network infrastructure that is available, safe, efficient and aligned with your organization's objectives.
Integration Support for SQL Server 2016 Backup Encryption
Microsoft SQL Server 2016 introduces major enhancements in speed, scale, security, availability, BOYD support, and integrated business intelligence. New features include PolyBase for handling SQL and NoSQ databases simultaneously for data warehousing, R language integration, Row-level Security, Mobile Reports, and centralized control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver remote and on-premises expertise to help organizations of any size to configure, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM, Skype for Business, and SCOM.
Anti-Virus Support and Integration
E-Mail Guard is Progent's economical anti-spam and anti-virus service that gives small businesses world-class defense from spam, viruses, DHA attacks, and other types of e-mail-based attacks on IT networks. E-Mail Guard is powered by Postini's Perimeter Manager, a full library of web-managed spam filtering and virus protection services that defuse email assaults before they can penetrate the network firewall. Perimeter Manager also lets administrators monitor and control their e-mail application, irrespective of server platform, hardware type, or geographic location.