Cisco Certified Support Services Cisco unveiled innovative solutions targeted especially for small business IT networks and designed to provide outstanding security and collaboration for a budget-friendly price. Products introduced by Cisco were Cisco's Spam and Virus Blocker, the NSS2000 and NSS3000 Network Storage Systems, and the newest version of Cisco's Smart Business Communications System.

The Cisco Spam and Virus Blocker appliance is a dedicated antispam and antivirus security product that essentially eliminates email attacks right out of the box. The Cisco NSS2000 and NSS3000 Small Business Network Storage Systems are economical small-footprint network-attached storage devices that offer security for valuable data and enable employees to exchange information effortlessly. The Cisco SBCS Version 1.4, a complete collaboration and communications solution that seamlessly interconnects offices, employees, and customers anywhere. Cisco's latest release features the industry's debut of a wireless small-footprint VoIP phone with Bluetooth capabilities. To see Cisco's press release, refer to Cisco Introduces Networking and Security Products for Small Businesses.

Cisco Spam and Virus Blocker
Cisco Spam Blocker Help The Spam Blocker appliance protects small companies by providing powerful protection against junk mail, malware as well as other email attacks to secure your network and business data while improve efficiency. Since the product stops spam and viruses right out of the box and updates automatically, it avoids the cost and time associated setup and continuing and management. By filtering out spam, Cisco's Spam and Virus Blocker helps the performance of networks, application servers, and computers. The Spam and Virus Blocker appliance is a comprehensive defense against email threats by featuring hardware, software, continuous updates, and product support in a unified package.

Notable features of the Spam Blocker are:

  • Efficiency: Helps to ensure that email-borne threats and junk mail are caught while business email is allowed through.
  • Continuous self-installed patches: Non-stop interaction with SenderBase security, an online library of email security risks, ensures that your Cisco Spam Blocker appliance installs the most current patches to safequard your corporate email.
  • Simple setup and operation: User-friendly web-based setup wizards allow you to install Cisco's Spam Blocker in almost any environment in minutes, delivering immediate security for your business.
  • Streamlined administration: As soon as you deploys the Cisco's Spam and Virus Blocker, you get junk mail and malware filtering with no extra hassle required from your network support staff.

Cisco Small Business NSS2000 and 3000 Network Storage Systems
Cisco NSS2000 and 3000 Network Storage Systems Consulting Services The Cisco Small Business NSS2000 and NSS3000 offer the robust protection and advanced data backup features that your company needs, at a price small businesses can handle. The Cisco Small Business NSS3000 supports up to 4 terabytes of data and as many as 15 simultaneous users per chassis, provides the ideal answer for storing, accessing, and archiving your mission-critical business information. Unlike less sophisticated network-attached storage (NAS) systems, the Cisco Small Business NSS3000 delivers the state-of-the-art archiving, encryption, user validation, and high availability your organization needs.

The NSS3000 four-Bay Gigabit Storage Chassis handles any certified hard drive. The product offers a range of capabilities in a desktop system designed specifically for small businesses. The NSS3000 Storage System Chassis also gives your company the versatility to deploy the product without any connected hard disks, to reconfigure it at any time, and to link multiple Cisco NAS chassis together, providing a platform that can smoothly expand with your business.

You can utilize the Cisco NSS2000 or NSS3000 Network Storage Systems to:

  • Intelligently copy important information from each desktop and server in your organization
  • Offer unified preservation and sharing of important files
  • Run Continuous Data Protection (CDP) to back up automatically each revision of every file saved by employees, allowing you to recover files quickly
  • Record and archive video from your company's video surveillance system

Cisco Smart Business Communications System
Cisco NSS2000 and NSS3000 Support Services The Smart Business Communications System Release 1.4 is an easy-to-manage and comprehensive sharing and communications system that allows small businesses to interconnect telecommuters, mobile workers and employees in disparate sites to enhance their options to communicate with clients and colleagues. In the latest release, the aggressively priced solution offers improved wireless capabilities including the industry's first wireless desktop VoIP phone with built-in Bluetooth, the SPA525G wireless IP phone, which enables businesses to grow easily by installing phones in locations where traditional telephone wires or Ethernet cables are not present or cannot easily be run.

Other innovative components of the Smart Business Communications System (SBCS) 1.4 version include:

  • Cisco's 520 Secure Router to help guard the company's infrastructure and give workers safe access to the Internet and important business data remotely or locally
  • Cisco's Configuration Assistant v. 1.9 to enable stakeholders to streamline the setup and installation of solutions designed specifically for individual companies

How Progent's Cisco-certified Engineers Can Help Your Company to Deploy Cisco Networking Technology
Progent's Cisco-qualified consultants and CCIE accredited network engineers can assist you to evaluate new Cisco products to understand their appropriateness for your IT system, deploy Cisco security and communication platforms to improve the security and efficiency of your information network, and troubleshoot Cisco products both in person and online to keep your network operating dependably. Progent's consultants offer a range of cost-effective technical services to improve the availability, security, performance, and manageability of your IT system:

Immediate Access to Cisco Registered CCIE Engineers
Progent delivers convenient, quick, and economical help from registered CCIE support professionals. Cisco Certified Internetwork Experts are highly-qualified network gurus who earn this top-level classification only through thorough examination by Cisco. CCIEs are able to tackle even the most complex issues surrounding network architecture, setup, troubleshooting, and maintenance. Progentís CCIE experts work closely with Cisco in-house staff in identifying issues with Cisco's IOS software and developing fixes or acquiring software updates to resolve problems. Progent your company immediate access to a CCIE by phone so that you can receive instant help for complex network troubles that are impacting business productivity but are beyond the expertise of your usual IT support providers. Progent's CCIE support engineers can access your network via advanced remote connectivity tools in order to deliver fast and affordable analysis and repair of urgent network problems.

Cisco Voice over IP Phone and IP Video Phone Solutions
Progent's Cisco CCIE-certified IP phone and video IP phone experts can help you to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified CM, originally branded CallManager, or with Cisco Unified CM Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can deliver expertise with any facet of Cisco VoIP Phone integration including designing dial plans, resolving IP phone registration issues, configuring SIP gateways, installing ISR routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability. For additional details concerning Progent's offerings for Cisco's IP voice and video solutions, visit Cisco IP Telephony and Unified Communications Professional Help.

Cisco Unified Communications Manager and CallManager Unified Messaging
Cisco Unified Communications Manager (CUCM), formerly branded CallManager, acts as the heart of Cisco's communications and collaboration solution. Cisco Unified CM and Cisco Unified Communications Manager Express (CME) offer a location-independent IP-PBX solution by integrating with applications like Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's Cisco-certified Cisco Unified CM experts can assist with any aspect of CUCM setup and troubleshooting in areas such as integrating Voice over IP phones and video IP phones, reviewing dial plans, setting up SIP trunking and PSTN calling, deploying ISR routers with CUBE networking support, creating UCS server clustering solutions for survivability, and integration with Microsoft Exchange Server and Skype for Business.

Cisco ASA and PIX Firewall Consulting Expertise
Progentís experienced Cisco IT security consulting professionals provide high-level PIX Firewall and ASA Firewall engineering services covering infrastructure design, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home offices to modular gigabit products, Cisco PIX Firewall and ASA Firewalls offer advanced protection, performance, and high reliability for IT systems of any size. PIX and ASA Firewalls are based on a hardened, purpose-built platform, eliminating common OS-specific security holes.

Network Security Inventory and Evaluation Packages
Progent's CISM and CISSP-qualified security consultants can provide a variety of cost-effective network security Inventory service bundles and security evaluation packages designed to give businesses of all sizes an opportunity to receive an independent opinion about the effectiveness of their security environment. The packages vary from ultra-affordable external network security scan and internal security scan packages for small and midsize companies up to a high-end security evaluation package for enterprises who need meet security levels demanded by state agencies or by vendors. For each security assessment bundle, consultants with top security credentials analyze and report on collected information and make recommendations for effective remediation.

Cisco SIP Connectivity Solutions: SIP Trunks and CUBE Configuration Consulting
Progent's Cisco CCIE-certified SIP trunk consultants and CUBE configuration consultants can assist you to design, integrate, manage, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-based SIP trunks. Progent offers cost-effective remote or onsite support to assist businesses to migrate efficiently to a productive communications ecosystem that delivers fast ROI. Progent's Gold-certified Microsoft collaboration consultants can assist you to configure connections between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business or Lync for access to a SIP-based IP PSTN trunk.

Consulting and Support Consulting and Troubleshooting Services for Cisco Wireless Infrastructure
Progent can give you access to a Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional (CCNP) to help you to develop a comprehensive wireless network design and implementation strategy that integrates a broad range of wireless appliances and technologies and offers the same security, expandability, and ease of management you expect from your wired environment. Progent can assist you to implement seamless interoperability between Cisco wireless technology and wireless devices and software from other suppliers to give your business the functionality you require plus the most secure, reliable, and economical wireless networking solution possible. Progent's CISM and CISSP security professionals can advise you about how to build protection into your wireless network and your company's operations.

Simplified Administration Tools for Cisco-powered Small Business Networks
Progent's Cisco-qualified network management consultants offer help with Cisco's network management technology alongside a range of powerful third-party products to create a complete network management solution to keep your network running smoothly, fully utilize limited resources, protect your information, revive rapidly from device failure or malicious attacks, and allow you to expand or repurpose valuable components sensibly and economically as your company grows.

To learn additional information about Progent's consulting support for Cisco connectivity and communications products, phone 1-800-993-9400 or see Contact Progent.
















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