Additional Topics of Interest
UNIX, Windows Services
If your office network combines UNIX, Linux or Solaris technology with Windows, Progent can show you how to integrate your servers into a cohesive network that permits all your operating systems to run side by side for easy administration, seamless information exchange, high dependability, superior throughput, and tight protection. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence support offerings feature IT infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online network help and troubleshooting, in-person technical support, and Helpdesk services.
Solaris Cybersecurity Consultancies
If your company has a Solaris environment or a multi-OS network, Progent's CISM and ISSAP-qualified consultants can assist your whole organization in a broad range of security topics including security administration procedures, security design and strategies, connection control products and techniques, applications development security, business processes security, hardware security, communications, infrastructure and web security, and business continuity planning. CISM, CISSP and ISSAP stipulate the fundamental skills and worldwide standards of performance that network security managers are required to possess. These certification give executive management the confidence that those who have earned their CISM, CISSP or ISSAP certification have demonstrated the experience and knowledge to deliver effective security support and engineering help.
NetApp SnapMirror Engineers
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering along with replication to deliver fast, zero data loss disaster recovery between sites located as far as 300km apart from each other. Progent's team of seasoned network consultants can assist you to design, deploy, manage, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that aligns with your functional needs and budget. Progent can make sure you follow best practices for installing your MetroCluster environment by providing guidance with procedures such as assigning disk pools, arranging plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster DR solution to verify adherence with industry standards and government mandates.
ProSight Hosting for Virtual Servers Specialists
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small organization's production servers in a solution that gives the maximum degree of availability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting services are based upon mature virtualization technologies that enable small and midsize businesses with multi- platform environments to save significantly on the costs of capital investments, system maintenance, and IT management while achieving world-class fault tolerance and an unprecedented degree of vendor independence.
PC Desktop On-site Technical Support
Progent can deliver a broad range of affordable support services to help your business to install, configure, troubleshoot, and administer workstations and laptops based on Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer on-premises or online assistance for single machines or notebooks or help you to design and implement a large-scale rollout of new or updated OS software and applications. Progent can also provide consultants and technicians to help you to prepare for and implement a company relocation or merger designed to produce minimal interruption to your productivity.
Network Consulting for Microsoft SMS
Progentís Microsoft certified consultants offer small and mid-size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to install important applications rapidly and reliably to specified users, reduce product expense and stay compliant by determining patterns of usage, enhance Windows protection by increasing your knowledge of weak points and by delivering targeted updates, manage your external workforce through accepted standards independent of connection or geography, and lower operational expenses by efficiently exploiting the administrative capabilities built into Windows. Progentís SMS engineers can help you use SMS effectively for automated software and application deployment, security patch control, and resource monitoring management including program and hardware inventory.
Microsoft SCOM 2012 R2 Online Support
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, enhancing and troubleshooting System Center Operations Manager environments and can provide companies of all sizes advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent can also help you to install and set up SCOM 2012 management packs based on best practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or on-premises technical support to help you to remediate critical issues uncovered by System Center 2012 Operations Manager.
Technology Consulting for SMS Upgrade
Progentís Microsoft-certified consultants offer small and medium size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003 and System Center Configuration Manager, Microsoft's standard tools for update and configuration automation. System Center Configuration Manager 2007 is Microsoft's new name for the change management solution previously called Systems Management Server. Configuration Manager provides a variety of new features to SMS Server such as comprehensive automation, integrated Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progentís certified consulting professionals can show you how to use Systems Management Server or Configuration Manager economically for automated operating system and application software deployment, security patch control, software metering, and software license compliance. Progent's consultants can also help your company to move smoothly from SMS Server to Configuration Manager.
Exchange 2016 Outlook on the web Support and Setup
Progent can help you in any and all facets of your upgrade to Microsoft Exchange 2016 including designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
SCDPM 2012 Backup and Restore Support Services
Progent's Microsoft-certified consultants offer remote or onsite expertise to help organizations of any size to design, deploy, manage, and troubleshoot a backup/recovery solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier versions of Data Protection Manager or from another backup system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent offers occasional support for fixing particularly challenging issues, or comprehensive project management services. Progent can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Windows and Solaris Online Troubleshooting
Progent can help your company to design and implement a smooth transition from a UNIX-based IT environment to a network based on MS Windows and capable of supporting Microsoft's popular office productivity products, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and application specialists can assist you to preserve your information and reduce business discontinuity by developing an efficient transition plan that preserves your existing investments in UNIX software and infrastructure. UNIX-to-Windows migration support services offered by Progent include evaluation of current infrastructure, transition planning and validation, MS Exchange migration services, information and application migration, and processor and mass storage transition and economization.
Microsoft Certified Expert Remote Troubleshooting for SQL Server 2017 Standard
Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business advantages of upgrading to SQL Server 2017 and can assist your organization to plan and implement a cost-effective migration of your databases and applications to any network architecture including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or on-premises support ranging from as-needed design assessment or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is successfully completed on time and within budget.
System Center 2016 and Exchange Online Integration Network Consultant
Microsoft System Center 2016 provides important enhancements for managing hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team offers world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new implementation of System Center 2016, extend or tune an existing one, migrate smoothly from a prior release of System Center, or debug your System Center environment.
Planning Phase: Design and Architecture Proposals Small Business Networking
In conducting consulting projects for enterprise customers, Progent uses a structured approach driven by defined milestones in order to meet financial, scheduling and technical targets while reducing productivity disruption. Progent's Enterprise Services Methodology follows industry project management procedures derived from the best practices described by the Microsoft MSF methodology which specifies requirements definition, design proposals, test models, design adjustments, and expert implementation. All phases are recorded to provide a comprehensive summary of technical services delivered and to assist in downstream network maintenance.