Additional Topics of Interest
Microsoft Project My Sites Consultancy
Progent's Microsoft consultants can provide in-depth expertise in deploying, operating and troubleshooting any edition of Project, Microsoft Project Server, and Project Online and can deliver a wide range of cost-effective remote support services based on proven best practices to help organizations of all sizes to get all the benefits of this powerful project management solution. Consulting support available from Progent include solution planning, installation and upgrades, setting up safe file and status sharing among onsite and offsite users, network infrastructure optimization, and specialized online training classes.
Help Desk Call Center On-site Support
The Contact Center service delivery model adopted by Progent's Technical Response Center gives small businesses an affordable option to dependence on freelance service individuals by offering extensive expertise accessible to numerous engineering groups, optional round-the-clock availability of urgent assistance, fast escalation to appropriate experts for solving the most intractable problems, service consistency and dependability, quick follow-up enforced by seasoned IT service administrators, a selection of convenient techniques for requesting service tasks, and excellent process transparency enabled by trouble ticket tracking and accessible through a web-based portal.
Progent's Microsoft-certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your company, create pilot systems and migration plans, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, train your IT management staff, develop an enterprise-wide security strategy, automate network administration, assist with application development, and generate and test a DR/BC plan.
Cisco Jabber and Webex Meeting Server Remote Consulting
Progent's Cisco Jabber consultants can provide remote or onsite expertise to assist organizations of all sizes to plan, implement, manage, update or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers in-depth support for the products, technologies and services that make up building a cohesive Cisco Jabber collaboration solution such as Cisco network devices and management software, Microsoft Office applications, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi networks, security and compliance, cloud integration, immersive telepresence systems, PBX products, business continuity, and other pieces of a modern collaboration ecosystem.
Axapta Help and Support
In addition to offering access to Microsoft Dynamics GP specialists, Progent has consultants experienced in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, administration help, migration assistance, and 1-on-1 or group webinar training tailored to address your particular needs. Progent's experts also can help you build and support a secure, robust network infrastructure to support your ERP, MRP and accounting solutions.
Work from Cisco Certified Subcontractor Job
Progent is convinced that a carefully designed and implemented network is a vital piece for accelerating a company's success, and Progent applies this philosophy in our own network infrastructure. Progent has built a non-stop virtual office infrastructure that enables our staff engineers and authorized contractors to offer fast and effective support, cooperate closely on complex jobs, and gain from professional and private maturity by acting as a member of a dynamic business ethos of self motivation and freedom.
ProSight Patch Management Automation Professional
ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses advanced remote monitoring and management techniques to keep your network running efficiently by tracking the state of vital devices that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent engineering consultant so that any potential issues can be resolved before they have a chance to impact productivity.
SQL Server 2014 Disaster Recovery Computer Engineer
SQL Server 2014 incorporates major enhancements in key areas including speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite consulting services that include planning, deployment, administration, troubleshooting, and application development services to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 investment.
Microsoft Help Desk Technology Consulting
Progent's Computer Helpdesk Outsourcing Services for PC desktop technical support are intended specifically for small businesses who require immediate availability of a Help Desk Call Center with expert phone support and full escalation options but who have to operate within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Support, Secure Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Software Selection and Deployment.