Additional Topics of Interest
OS X and Cisco Security Specialist
Progent's CISM-certified security consultants can help you protect your Apple Mac environment through professional support offerings including performing security tests, recovery from virus and worm penetrations, configuring firewalls, implementing secure off-site and mobile access, deploying monitoring programs for defense against viruses, spam, and malware, and developing a company-wide security strategy appropriate for the particular objectives of your corporate information system.
Microsoft PowerPoint for Mac Online Troubleshooting
Microsoft Office for Mac allows Mac users to run the world's most popular business programs. Progent's Apple-certified Macintosh consultants can help you configure Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows computers so that Mac users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share data and system resources with colleagues who run Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can support networks that mix Mac with Microsoft Windows systems with complete resource sharing, or environments which intentionally restrict sharing between Apple Mac and Windows users.
Troubleshoot for North Dakota
Progentís Technical Response Center (TRC) provides national extended hours remote assistance for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-certified support experts provide after-hours phone support and remote secure network connection to troubleshoot and repair network problems rapidly and affordably. The scope of technical experience available from Progent's team of country-wide support engineers allows Progent to escalate even the toughest network issues to qualified specialists as required. For critical problems, the Technical Response Center tries to respond to your call for service in less than one hour.
Microsoft Windows 10 Evaluation Online Support
Progent's Windows consultants can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Windows. Online and onsite assessment and migration services for Windows 10 available from Progent's consultants include Return on Investment analysis, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile management, telecommuter access, data and identity security, automated provisioning and management, network optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support staff and end users, and ongoing Call Center support services.
Meraki MR53 Access Point Support Services
Progent's Cisco Meraki Wi-Fi AP consultants offer online and on-premises support services to assist organizations of all sizes to plan, deploy, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco products such as Catalyst and Nexus switches, routers and firewalls to create a cohesive ecosystem that provides identical access, performance, security compliance, manageability and uptime for wired and Wi-Fi clients regardless of their location or device.
Call Center Network Engineer
Progent's Network Help Desk Outsourcing Services are intended especially for small organizations who need immediate access to a Help Desk Call Center with professional phone support and effective escalation options but who have to operate within a limited information technology budget. Key features of Progent's Help Desk Outsourcing Services are Help Desk Support, Optional Remote Access Support, System Assessment, Expert Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Helpdesk Applications Recommendation and Deployment.
iPhone 5 IT Consultants
Progent's experts offer Mac users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one education. Progent can assist clients to upgrade to macOS from OS X or other earlier editions of Apple OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with iPhone integration and iPad synchronization, or migrating to Apple's iCloud services. For business networks built exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, configuring and maintaining a network environment that is available, secure, efficient and able to achieve your company's objectives.
Cisco AnyConnect IT Consultants
Progentís certified Cisco network security consulting professionals provide high-level PIX and ASA Firewall consulting support including architecture, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack defense, and secure access services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to modular gigabit products, Cisco PIX Firewall and ASA Firewalls provide a high level of protection, high throughput, and high availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing common OS-specific security holes.
Live Online PowerPoint Learn
Progent's webinar training classes provide small companies the cost savings, simplicity, and flexibility of online seminars and the proven training techniques of experienced teachers who use sophisticated collaboration software to simulate real-time, interactive learning environments. Progent can provide online education for popular desktop software including components of Microsoft Office suite such as Microsoft Office Excel, Word, PowerPoint, and Outlook: Dynamics business accounting and analytics products including Microsoft Dynamics GP; as well as other popular desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Microsoft Network Administration
Progentís IT outsourcing packages provide economical computer consulting for small organizations. Whether it includes designing system infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your system, or developing an on-line eCommerce solution, outsourcing your network engineering services can reduce expenses and eliminate risks, permitting IT service budgets to grow in a more linear and manageable fashion than is feasible by assembling a bulky, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and robust system foundation for your vital applications based on Windows including Microsoft Office XP, Office 2003, and Office 2000.