Additional Topics of Interest
Excel Slicers Small Business IT Support Firms
Progent's certified Microsoft Office and Office 365 experts can help companies of any size to integrate Microsoft Office desktop and Microsoft Office 365 apps such as Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a seamless solution that provides fast ROI and enables better business outcomes. Progent can assist your company to integrate Microsoft Office or Office 365 applications with each other and with other core Microsoft technologies such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent can also assist you to resolve compatibility problems between different versions of Office and offers live online instruction to individual users and groups.
Engineers for NetApp MetroCluster Disk Pools
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with replication to provide fast, zero RPO disaster recovery between datacenters that are up to 185 miles away from one another. Progent's team of veteran network experts can assist you to plan, deploy, manage, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that meets your functional needs and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by delivering help with procedures such as assigning shelf IDs, determining aggregate layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery system to verify adherence with information assurance standards and regulatory mandates.
Consulting Services for Dell DRAC
Remote server management cards give IT administrators complete control over a server without the need for an on-site presence. Through remote management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can help you to plan, deploy, and manage a high-availability company network that incorporates remote management cards and Progent can use these remote management cards to deliver efficient remote technical help. Progent has experience with a number of remote management cards such as Aten remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.
Anti-Virus Technology Consulting Services
E-Mail Guard is Progent's economical spam filtering and anti-virus managed service that offers small companies world-class protection from spam, viruses, DHA attacks, and other types of e-mail-based assaults on computer networks. E-Mail Guard is based on Postini's perimeter management technology, a comprehensive library of web-based spam filtering and anti-virus services that defuse email assaults before they can breech the network firewall. Perimeter Manager also lets administrators track and manage their email application, regardless of server platform, hardware type, or geographic location.
Mac Disaster Recovery Computer Consultants
Progent's certified security consultants can help you protect your Apple Mac environment through professional support offerings including performing security tests, clean up after virus and worm attacks, configuring firewalls, implementing secure remote and mobile access, deploying monitoring programs for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy appropriate for the specific objectives of your corporate information system.
IT Services for SCDPM 2012 and Azure
Progent's Microsoft-certified consultants offer remote or in-person support to help organizations of any size to design, implement, manage, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier versions of SCDPM or from another backup system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid environments. Progent offers occasional help for fixing particularly challenging issues, or comprehensive project management services. Progent can also help you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Operations Manager Help and Support
Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, optimizing and troubleshooting Microsoft SCOM environments and can provide organizations of any size expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can provide fast remote or onsite troubleshooting to assist you to fix critical issues detected by SCOM 2012.
Microsoft Certified Expert Mid-sized Office Engineer
Progent offers technical services for mid-size companies who have 100 to 250 network clients. The mid-size business or work group has traditionally been an overlooked part of the market for IT consulting services. The cost structures and support access models of large third-party support firms make them excessively expensive for the typical small company or small medium business (SMB), which usually relies on a minimal IT budget with which to maintain an information system whose complexity and capability are often comparable to the information systems of far larger enterprises. Progent's service delivery model, which takes great advantage of online service, virtual network infrastructure and 24x7 server monitoring, significantly lowers the IT maintenance expenses of a small-medium business while offering the small company with enterprise-level service from professional, IT experts with background in a broad range of midsized business technologies. If your mid-sized company or small business is looking for the quality of IT support appropriate by a medium size office without budgeting big-company prices, you need Progent.
VoIP Phones Remote Support Services
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to configure, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from legacy Voice over IP products to the newest HD media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Unified CM Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM applications that include Cisco Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent can provide support with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying Cisco ISR routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.
New Mexico Network Support Group
Progentís National Support Center provides nationwide remote help for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-qualified service experts provide phone help and remote secure computer access to isolate and repair network problems rapidly and economically. The scope of technical experience available from Progent's team of country-wide service professionals makes it possible to escalate even the most difficult problems to qualified experts as required.