Additional Topics of Interest
Sales Office Onsite Technical Support
Years of experience delivering Microsoft expertise and Cisco network consulting has enabled Progent to build a unique capability for supporting branch offices that need IT help with the responsiveness associated with with small companies but which offers professional communications, thorough documentation, and compliance with enterprise IT protocols. If your corporation maintains a remote office situated anywhere in California or any region served by Progent's consultants, Progent can offer a broad array of on-premises and on-line network consulting services and system design expertise.
Windows Server 2016 Cluster Operating System Rolling Upgrade Information Technology Consulting
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to plan and deploy a DR system built around Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using industry-standard hardware, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, affordable creation of a stretch cluster quorum witness.
Call Center Integration Support
Progent offers several essential kinds of Contact Center support : Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts gives your clients easy access to a reliable technical resource with years of experience providing phone support and remote access repair for IT systems based on Microsoft products. Progent's concentration is on giving the support Help Desk a respected reputation as a solid contributor to company productivity. Progent's target is to resolve rather than simply report problems.
Microsoft Skype for Business 2015 Specialist
Progent's Microsoft-certified consultants can provide online and onsite consulting services for organizations of any size to evaluate the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can assist you to plan an on-premises, cloud or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Office 365; set up HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can help you create and validate a security environment for your Skype for Business solution that meets regulatory requirements.
System Center 2012 R2 Virtual Machine Manager Technical Consultant
Progent's Microsoft-certified consultants can assist businesses of any size to follow best practices to configure SCVMM 2012 hosts and host groups, networking, storage, and libraries; plan, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help your business to move from an older version of SCVMM or from another management platform, and Progent can assist you to enhance and repair your current SCVMM 2012 ecosystem to make sure you realize maximum return on investment.
Microsoft LCS Server 2007 Professional
Microsoft Office Communications Server delivers Instant Messaging and Real Presence in an extensible, world-class solution offering advanced protection, transparent integration with other Microsoft products, an expandable, industry-standard development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and elevated operational efficiencies, enhanced worker productivity, and stronger intellectual property security with this simple-to-manage, highly available IM platform. Successful deployments of Microsoft Office Communications Server call for extensive planning and thought before roll out. Progent's Microsoft-authorized professionals can deliver the expertise necessary to deliver all the advantages of Office Communications Server across your whole corporation.
Aironet 2800 Access Point Specialists
Progent's certified wireless experts can help businesses of all sizes to plan, deploy, administer and troubleshoot Cisco Aironet wireless access point environments to provide the performance, range, capacity, expandability, security compliance and ease of management required for seamless access between wireless and wired networks. Progent offers efficient online and onsite consulting services for end-of-life and new-generation 802.11ac Aironet access points and Progent can help you plan and manage deployments of indoor and outdoor/industrial Aironet Wi-Fi access points.
Microsoft Certified Expert Microsoft ISA 2004 Server Consultants
Progentís Microsoft certified professionals offer small and midsize companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can secure your business network from attack by external and inside threats. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as HTTP, which enables these products to detect many threats that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through experienced planning and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified consultants can help you to deploy Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Consultant Services for NetApp Tier 3 Support
Progent offers enterprise customers the help of a NetApp-certified consultant to deliver online or onsite support for NetApp's entire family of SAN software and hardware products including ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN storage technology supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, system management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to help you to resolve issues with NetApp SAN environments efficiently based on best practices.
Active Directory Review Consultant
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their information system. Based on a selection of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the configuration of your essential network assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a cleaner and safer Active Directory environment. Both options also offer the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include simpler network management, better compliance with information security requirements, higher utilization of network resources, quicker troubleshooting, more reliable backup and recovery, and less downtime.