Clearwater Telecommuters Configuration Support and Consulting
Help Desk Call Center Solutions Consultants
Enlarging your telecommuter workforce can have a significant impact on IT architecture, cybersecurity, and company processes. Progent has two decades of background helping businesses of all sizes to design, configure, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Clearwater organization to pick the appropriate technologies and adhere to best practices in building and operating a safe virtual office solution for teleworkers that facilitates teamwork and returns maximum value. Progent can provide services ranging from as-needed guidance for getting you over occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent can help Clearwater, Florida companies to with any facet of building a high-functioning work-from-home environment by delivering infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, security and compliance, backup/restore solutions, and streamlined management.
Help Desk Services for Telecommuters
A rapid, enterprise-wide switchover to a telecommuter business model, which might be driven by an epidemic or as an element of a business continuity process, can overstretch even a high-performing internal Call Desk. Progent's Help Desk Call Center services allow businesses to outsource or supplement their Call Center by using Progent's remote Technical Response Center services.
- Progent's Standard Support Desk services leverage Progent's extensive team of remote technical support specialists along with enterprise-class trouble ticketing and tracking software to provide an affordable, advanced Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of online Level 1 PC technical support from initial help requests to trouble ticket generation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables from-home workers to track or update their current tickets, add details, and upload screen captures or attachments. Technical support services are delivered at a significant price reduction off Progent's normal Level 1 technical service rates, and Progent offers optional fast hand-off to Level 2 and Level 3 IT experts to deal with advanced problems. For more information, visit Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Help Desk Supplemental Service enables your company to supplement your existing Call Center organization by sharing responsibilities for Help Desk support transparently between your regular IT support organization and Progent's extensive team of desktop support technicians and subject matter specialists. Progent's co-managed Call Desk service is based on a collaborative support model based on the leading professional services automation (PSA) platform for managing service requests and ticketing, assigning ownership, monitoring progress, and producing reports. To find out how Progent's Help Desk Call Center Supplementation Services can enable your company to provide world-class desktop support to your teleworkers, refer to Progent's Call Center supplementation Services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Clearwater, Florida company, call
An index of content::
Two-factor Authentication Specialists
Duo MFA and Single Sign-on (SSO) Network Consulting
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Android, and other personal devices.
Urgent Class Microsoft Word for Mac
Macintosh Training Professional
Progent can provide onsite education designed for people who want to expand their understanding of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar classes for macOS and Mac OS X application software.
Microsoft Windows 11 Snap Layouts Consulting
Windows 11 Consultancy
Progent's Microsoft-certified Windows 11 consulting experts can provide an array of services to support Windows 11 including cloud integration, mobile device management, teleworker connectivity, data and identity security, automated provisioning, and Call Center support.
Specialist Codian
Tandberg Video Conferencing Engineer
Progent offers the services of a certified consultant with expertise deploying products from the major telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to plan, install, expand, or maintain a video conferencing environment that protects your investment and optimizes the business value of your IT system. Progent can also provide the services of network infrastructure engineers able to assist businesses of any size to create and troubleshoot a communications network that provides the performance, dependability, protection, and expandability required to support your telepresence solution.
Technical Support Live Communications Server
Microsoft LCS Server Instant Messaging Technical Support Services
MS Office Communications Server delivers Instant Messaging and presence in a scalable, enterprise-grade package featuring advanced security, transparent integration with other Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows cost savings and elevated business efficiencies, enhanced individual productivity, and stronger intellectual property protection. Microsoft Office Communications Server 2007 has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence experts offer online and on-premises support and troubleshooting help for your Office Communications Server 2007 environment and can assist your organization to assess the advantages of upgrading to Skype for Business. Progent can also help you to plan and implement a smooth upgrade that will add business value to your IT system
Emergency Network Consultants IP Address Management
24 Hour ProSight Remote Network Troubleshooting On-site Technical Support
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to diagram, track, optimize and debug their connectivity hardware like switches, firewalls, and access points plus servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network maps are kept current, copies and manages the configuration information of almost all devices on your network, tracks performance, and generates notices when potential issues are detected. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, locating devices that need critical updates, or isolating performance issues.
Dynamics NAV ERP Reports
Largest Microsoft Dynamics 365 Business Central Applications Support
Progent offers online and onsite deployment, upgrade, application development, reporting for Microsoft Dynamics 365 Business Central/NAV.
Consulting Remote Server Management Cards
Dell DRAC Consulting Services
Remote management cards offer network managers full control over a server without the need for an on-site presence. Using remote server management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to plan, deploy, and manage a high-availability company network that includes remote server management cards and Progent can use these remote management cards to deliver efficient remote technical support. Progent is familiar with a number of remote server management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.
Offsite Employees Security Troubleshooting
At Home Employees Cybersecurity Computer Consultant
Progent can help small and mid-size businesses to set up network security defense systems and provide cleanup expertise for teleworkers.
Two-factor Authentication (2FA) Network Engineer
Biggest MFA and Single Sign-on Troubleshooting
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on iOS, Android, and other personal devices.
Internal Security Scan Consulting Services
Wireless Security Scan Consultancy
Progent has put together two low-cost service bundles designed to allow small companies to receive an impartial security assessment from a certified security consultant. With Progent's External Security Inventory Scan, a security expert administers a comprehensive examination of your network from outside your firewall to uncover possible weaknesses in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, an engineer runs a network scan from a secure machine inside your company firewall to uncover vulnerabilities to inside attacks. Both security inventory packages are set up and run from a protected remote site.
Microsoft Windows 10 Evaluation Setup and Support
Windows 10 Security Consultant
Progent's Microsoft-certified consulting experts can assist organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Online and onsite evaluation and upgrade services for Microsoft Windows 10 provided by Progent's consultants include ROI estimates, project supervision, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile management and synchronization, teleworker connectivity, security and compliance, automated deployment and management, infrastructure design, Wi-Fi support, business continuity planning, custom training for IT support staff and users, and ongoing Call Center support services.
Office Move Specialists
Consulting Services Project Management
For large organizations, Progent can supplement in-house IT staffs by providing world-class experience in deploying critical Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or global businesses with branches, Progent can perform as a seamless local extension of enterprise network management. Progent's enterprise consulting services include company-wide security, online branch office support, network design, Sarbanes Oxley conformance, project management, and world-class service for multi-site office environments based on Enterprise Windows 2003. Progent can provide on-site consultants and technicians to assist with a campus relocation or branch move, or a network architect to help with building or using an Internet Data Center or co-location site.
SharePoint Portal Server Online Support Services
SharePoint Server 2003 Support and Setup
Progent's Microsoft-certified consultants offer companies of any size consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that uses web-based technology for intelligently connecting people, groups and data. Microsoft SharePoint Server provides a central location for your employees or customers to connect to, organize, share and manipulate useful information, files, and software and to interact with other people. SharePoint enables quicker and better decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services connect employees, customers, teams and projects with the knowledge they've developed in a way that makes data easy to locate, download and apply. Progent's certified SharePoint consultants can help your organization to manage your existing SharePoint ecosystem or migrate to the latest version of SharePoint Server or to SharePoint Online.
Nagios IT Consultants
Nagios for Linux Professional
Nagios and MRTG are powerful, Open Source monitoring utilities that run with the Linux OS and can be deployed to monitor UNIX networks, MS Windows systems, or multi-OS environments in which Linux and MS Windows run side by side. The Nagios monitor allows network managers to monitor system services such as SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher allows you to graph the traffic in and out of SNMP-enabled network appliances such as processors, routers, and switches. Progent's network integration experts can assist you to utilize both these programs to streamline and repair your system.
Windows Server 2019 Live Migration Configuration
24/7 Windows Server 2019 Clusters Sets Outsourcing
Progent's certified Windows Server 2019 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 offers significant improvements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.
Microsoft Dynamics Programming Firms
Biggest Dynamics GP ODBC Consulting
Progent's background delivering Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to create custom line-of-business programs and eCommerce solutions that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can help you design reports that let you track your business more thoroughly, turning uncooked data into valuable understanding of your company and customers.
Juniper Junos BGT Network Security Testing
Juniper Junos CLI Security Auditing
Progent's Juniper Networks-authorized network engineer can help you to plan and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and migrate smoothly from outdated equipment to the latest versions. Progent's Junos OS engineers can also offer support for Juniper's premier network control software to enable you to streamline the management and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist you manage networks that include a mix of Juniper's OS platforms.
Multi-factor Authentication Technical Consultant
MFA and Single Sign-on Professional
Progent's Duo service plans incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Android, and other personal devices.
24-7 Computer Consulting Solaris
Solaris Technology Consulting Services
Progent's Sun Solaris family consulting services offer small companies and software developers help with administering and maintaining Solaris systems that operate with Microsoft-powered networks. Progent offers your organization contact with Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This broad range of expertise offers you an easy one-stop consulting firm to help you create and manage a protected and robust cross-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
SCCM Upgrade Support Services
24-7 Support and Setup SCCM
Configuration Manager automates software deployment at scale, simplifies security and compliance settings management, inventories network assets, guards against corporate data leakage, performs network health reporting, enables secure end-user self service, and delivers a common control mechanism for administering multi-operating system networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can help businesses of any size with any facet of planning, implementing, using and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.
Contractor Job Benefits for Microsoft Consulting
Compensation for Cisco Engineers Contractor Jobs
Progent's compensation model is based on contribution, so just like being a freelance consultant, your income is directly driven by your generated revenue. Certain Progent consultants focus on quality of life and elect to work at a more relaxed pace, utilizing our flexible calendar to pursue personal enthusiasms such as mountain biking, car racing, skiing, fishing, vacations, or sharing free time with relatives and acquaintances. Other consultants use the chance to make major dollars via hard effort and extended days. Progent fully supports either end of the spectrum plus everything in the middle.
Juniper Junos Network and Security Manager Cybersecurity Firms
Juniper Junos BGT Network Security Test
Progent's Juniper-certified network engineer can help you to plan and implement Juniper Firewall and VPN technology, enhance and troubleshoot your infrastructure, and migrate efficiently from outdated devices to the latest versions. Progent's Junos OS engineers can also provide expertise with Juniper's premier network control software to enable your business to simplify the administration and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist organizations maintain environments that include a mix of Juniper's software platforms.
Engineer Multiple cloud integration
Hybrid cloud integration Professionals
Progent can help your IT team to design and administer hybrid environments that can include Windows and Linux systems and applications in either cloud-centric solutions or in hybrid topologies that combine on-premises resources as well as one or more public clouds. To assist you to integrate public clouds with networks, Progent offers a range of public cloud migration services such as Microsoft Azure hybrid cloud design and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of experience delivering high-level consulting support online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.
Sodinokibi ransomware recovery Technology Professional
MongoLock ransomware recovery Consultant Services
Progent's experienced ransomware recovery consultants can help your business to reconstruct an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Consultants Flexential Internet Data Center
Professional Flexential Tampa Colocation Center
Progent utilizes the Flexential Tampa data center mainly to deliver private cloud hosting services. Progent maintains a team of IT experts based in the Tampa area, and Progent also offers remote expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware professionals, and veteran disaster recovery/business continuity preparedness consultants. Progent can also assist your business to plan and carry out a move to the Flexential facility with services like planning system architecture, specifying hardware components, system configuration and testing, debugging, streamlining remote management, and training your network support team.
Windows 11 Migration Computer Network Providers
Windows 11 Compatibility Testing Outsourced IT Services
Progent's Microsoft-certified Windows 11 experts offer a variety of services to support Windows 11 including Microsoft 365 solutions, mobile management and synchronization, telecommuter access, data and identity security, streamlined provisioning, and Help Desk services.
Work from Home Endpoint Security Network Consulting
Remote Workers Endpoint Security Online Consulting
Progent can assist small and medium-size companies to install endpoint device security protection systems and deliver mitigation services required for telecommuters.
Catalyst 9100 Series Access Point Professional
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Technical Support Services
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 WAP experts can provide economical remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless APs.
SCCM 2012 Software Inventory IT Services
SCCM 2012 Software Inventory Computer Engineer
Progent's Microsoft-certified consultants can assist your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to Configuration Manager 2012 from a legacy change management platform or assist you to modify your existing SCCM 2012 ecosystem to support your evolving IT needs. In addition, Progent can assist you to create a software foundation that fully supports SCCM 2012 by providing expertise with related Microsoft platforms including ADDS, SQL SSRS, and Internet Information Services (IIS).
Meraki Outdoor Wi-Fi Access Point Troubleshooting
Meraki Wave 2 Wi-Fi Access Point IT Consultants
Progent's Meraki wireless access point experts offer remote and on-premises support to help businesses of all sizes to plan, deploy, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to set up and support Cisco's Meraki-based wireless infrastructure for environments that range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology such as switches, ASR routers and firewalls to create a seamless network infrastructure that delivers identical access, responsiveness, security compliance, ease of management and availability for wired and Wi-Fi clients regardless of their mobility or device.
ransomware removal and file restore Specialist
Professionals Locky ransomware recovery
Progent's proven ransomware recovery experts can assist you to reconstruct an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Microsoft Certified Partner Consulting Services System Center Operations Manager
Outsourcing MOM 2007
Remote 24x7 network monitoring, proactive alarms, and periodic reports are crucial to preserving the proper operation of your network and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of any size can get a level of network stability that was previously limited to enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions delivered as economical services created to assist you to identify and resolve a an array of network issues before they can impact productivity.
Polycom RTX Telepresence Consultancy
Outsourcing Telepresence
Progent can provide access to a senior specialist with extensive experience installing, managing, and enhancing immersive telepresence systems from leading vendors including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal IT management team, your ISP, and your video conferencing platform supplier to help your organization increase the business value of your video conferencing ecosystem.
Project Planning Consulting
IT Development Project Services
For advanced project management assistance, Progent offers the services of senior IT professionals with years of background in IT management, program development, and business process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management skills to assist enterprise customers adhere to best practices to make sure strategic projects are successfully completed on time and on budget.
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