Besides providing fast contact with top-tier network consultants and subject matter experts (SMEs) to assist Clearwater, Florida businesses with discrete technical issues or strategic projects, Progent offers temporary supplemental staffing to deliver more generalized assistance like desktop support, network administration, and Call Center services. On-demand staffing can help organizations to respond to planned or surprise surges in demand for IT services, which may be caused by scenarios such as mergers and acquisitions, data center moves, technology migration, business process changes like work-from-home, disaster response, busy seasons, or regulatory changes. Short-term supplemental staffing can also fill gaps caused by the loss of in-house IT personnel because of vacations, illness, termination, or other reasons.

Advantages of Progent's Short-Term Staff Augmentation Program
Progent's temporary staffing services offer businesses the flexibility to respond to increases in demand for network personnel without being saddled with the expense and delays that come with vetting and recruiting professional technical help and without the burden of adding to your permanent staff size.

Key aspects of Progent's temporary supplemental staffing services include:

  • Rapid access to reliable network professionals
  • Easy initiation, cessation, and re-engagement of services
  • Seamless extension of your in-house network support team
  • Comprehensive documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved promptly
  • Close relationship with a top-level, full-service source for IT support
Progent's Co-managed Help Desk Call Center Service
Progent's co-managed Call Center service is a proven on-going staff expansion alternative that enables IT organizations to divide the responsibilities of Call Center support transparently between their in-house IT personnel and Progent's extensive team of technical support experts. Working as a seamless extension of your full-time Call Center, Progent's shared Call Center service is a joint support alternative based on by the industry's leading shared professional services tool for streamlining, service calls, generating tickets, assigning ownership, tracking responses, and generating documentation.

Why Choose Progent?
Progent has 20 years of background delivering online and on-premises network expertise for businesses throughout the U.S. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants have earned top certifications including CISSP, CISA, and GIAC. Find out more details about Progent's certifications.

Progent's Practice Areas for Clearwater, Florida Businesses
Progent's veteran team of certified consultants and technical experts can provide Clearwater, Florida businesses a broad array of online technical guidance and troubleshooting services. Areas of expertise covered under Progent's consulting program for network service organizations include:

Contact Progent for Temporary Staffing Services for Clearwater, Florida Companies
To find out more details about Progent's short-term staffing services for Clearwater, Florida companies, call 800-993-9400 or visit Contact Progent.