In addition to providing rapid contact with top-tier network consultants and subject matter experts (SMEs) to help Clearwater, Florida businesses with discrete technical problems or longer-term projects, Progent offers short-term supplemental staffing to deal with more broadly defined assistance like PC support, IT administration, and Call Center services. Short-term staffing can help organizations to deal with anticipated or unplanned surges in the need for IT personnel, which may be caused by situations such as mergers and acquisitions, data center moves, platform upgrades, business process changes like telecommuting, disaster recovery, busy seasons, or regulatory changes. Short-term supplemental staffing can also fill gaps caused by the absence of full-time IT personnel because of vacations, illness, termination, or other reasons.

Benefits of Progent's Temporary Staffing Services
Progent's temporary staff augmentation services offer organizations the ability to respond to surges in requirements for IT services without dealing with the expense and delays associated with identifying and hiring reliable technical help and without the risk of adding to your full-time head count.

Key features of Progent's short-term supplemental staffing services include:

  • Rapid availability of proven IT professionals
  • Simple engagement, cessation, and resumption of services
  • Seamless augmentation of your in-house network support staff
  • Full reporting of all services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled fast
  • Strong working relationship with a top-level, full-service source for IT support
Progent's Shared Help Desk Call Center Program
Progent's shared Help Desk program is a specialized flexible staff augmentation option that allows IT groups to share the work of Help Desk support seamlessly between their internal network staff and Progent's extensive pool of IT support experts. Acting as a transparent supplement of your full-time Call Center, Progent's co-managed Help Desk Call Center service is a joint service solution based on by the leading group professional services (PSA) platform for streamlining, service requests, ticketing, assigning responsibility, monitoring progress, and generating documentation.

Why Choose Progent?
Progent has two decades of experience delivering remote and onsite network services for businesses across the United States. Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants have earned top certifications including ISSAP, CISA, and CRISC. Find out more details about Progent's technology certifications.

Progent's Areas of Expertise for Clearwater, Florida Companies
Progent's veteran roster of certified consultants offers Clearwater, Florida businesses a wide range of remote consulting and troubleshooting services. Areas of expertise offered under Progent's reseller program for network service firms include:

Contact Progent for Short-Term IT Staffing for Clearwater, Florida Businesses
To learn more about Progent's short-term staffing services for Clearwater, Florida organizations, call 800-993-9400 or visit Contact Progent.