In addition to offering rapid contact with top-tier network consultants and subject matter experts to assist Clearwater, Florida companies with specific IT problems or longer-term projects, Progent offers temporary staff augmentation to deal with more broadly defined services such as desktop help, network administration, and Help Desk call center response. Temporary staffing can help businesses to respond to expected or surprise increases in the need for network services, which may be caused by scenarios like company mergers, data center moves, platform upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or new regulations. Temporary staffing can also cover gaps caused by the loss of full-time IT personnel due to scheduled vacations, health issues, resignation, or other reasons.

Benefits of Progent's Short-Term IT Staffing Program
Progent's temporary staffing services give organizations the ability to respond to increases in demand for network services without dealing with the costs and delays associated with identifying and recruiting appropriate technical help and without the burden of adding to your permanent staff size.

Key features of Progent's temporary staff augmentation services include:

  • Rapid availability of seasoned IT professionals
  • Simple engagement, cessation, and re-engagement of services
  • Transparent extension of your full-time IT team
  • Full documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled promptly
  • Strong relationship with a world-class, full-spectrum source for IT expertise
Progent's Co-managed Center Service
Progent's shared Call Center service is a proven flexible staff augmentation alternative that enables IT groups to share the responsibilities of Help Desk support transparently between their in-house IT staff and Progent's extensive pool of technical support experts. Working as a seamless extension of your full-time Help Desk, Progent's shared Help Desk Call Center program is a joint service alternative powered by the industry's leading group PSA tool for managing, service calls, ticketing, assigning responsibility, tracking responses, and producing documentation.

Why Choose Progent?
Progent has 20 years of background providing online and on-premises IT services for businesses across the U.S. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity consultants have earned advanced certifications including ISSAP, CISA, and GIAC. Learn more details about Progent's technology certifications.

Progent's Practice Areas for Clearwater, Florida Organizations
Progent's seasoned roster of certified engineers offers Clearwater, Florida organizations a broad range of online technical guidance and debugging services. Practice areas covered under Progent's reseller program for network service organizations include:

Contact Progent for Temporary IT Staffing for Clearwater, Florida Companies
To find out more details about Progent's temporary supplemental staffing services for Clearwater, Florida organizations, call 800-993-9400 or visit Contact Progent.