Enlarging your telecommuter workforce may have a major effect on network architecture, security, and company workflows. Progent has two decades of experience helping small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can help your Clearwater organization to pick the appropriate technologies and adhere to leading practices in creating and operating a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers services ranging from as-needed guidance for getting you past occasional IT bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can assist Clearwater, Florida companies to succeed with any aspect of creating a high-performing remote work ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, cybersecurity, backup/restore solutions, and unified management.

VoIP Solutions for Remote Workers
Expanding the company phone environment to include teleworkers is vital to maintaining an effective at-home workforce. A broad range of cloud-centric VoIP platforms are used by small and mid-size businesses to server teleworkers. Many larger organizations rely on Cisco's modern or legacy products for IP voice solutions. Progent can assist organizations of all sizes to design or maintain a remote IP voice environment that provides the versatility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to assist organizations tune their existing Cisco VoIP environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced IP telephony features to devices like VoIP phones, media processing products, Voice over IP gateways, and mixed media applications used throughout the network. CUCM manages other combined media services like messaging, video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager support, refer to Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent's consultants can assist your company to maintain your existing CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other early VoIP products, visit Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users operating outside the corporate perimeter such as at-home workers. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN infrastructure to work with these VoIP solutions and deliver on-demand integration and debugging services.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient telecommuter solution for your Clearwater, Florida company, phone 1-800-993-9400 or refer to Contact Progent.