Expanding your telecommuter workforce can have a significant effect on IT architecture, security/compliance, and company culture. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Lawrence organization to pick the right tools and follow leading practices in creating and operating a secure virtual solution for teleworkers that facilitates collaboration and delivers maximum business value. Progent can provide support services ranging from on demand guidance for helping you past occasional technical bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help Lawrence, Massachusetts businesses to with any aspect of building a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and streamlined management.

Microsoft Collaboration Software for At-Home Workers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office families, providing a powerful ecosystem of productivity apps that deliver a cohesive user interface for sharing data and ideas across a corporate network and on a broad range of endpoints. Progent has delivered remote consulting support for Microsoft SharePoint and Exchange since their first releases and can assist your company to deploy these flagship collaboration platforms to maximize the effectiveness of your at-home workforce.

SharePoint Server Configuration Experts for Remote WorkersSharePoint utilizes web entities to facilitate collaboration and knowledge sharing by offering policy-driven access to data, workflow, and utilities for searching through enterprise-wide information silos. SharePoint allows you to create protected portals that enables remote workers to see and update consolidated business intelligence via Wikis, Blogs, social sites, and Web Parts (Widgets). To learn about Progent's SharePoint consulting services, refer to SharePoint integration and development consulting.

Exchange Deployment Consultants for Remote WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange support services, go to integration consulting for Exchange Server.

Microsoft Onedrive Deployment Experts for At-Home WorkersOneDrive is Microsoftís collaborative cloud file hosting and synchronization service, similar to GoogleDrive. At-home users can save files to OneDrive, and co-workers can retrieve them safely through a browser. Provided with Office 365, OneDrive enables at-home workers to co-edit documents. Edits made offline are automatically synced when you reconnect to the Internet. To learn about Progent's consulting expertise for OneDrive, see Microsoft Onedrive configuration consulting.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Lawrence, Massachusetts company, phone 1-800-993-9400 or go to Contact Progent.

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    Progent's Computer Contact Center Outsourcing Support Services for desktop technical support are intended specifically for small businesses who need fast availability of a Help Desk Service Center with expert phone support and effective escalation options but who must work within a limited network support budget. Important features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Optional Remote Access Provisioning, Initial System Assessment, Expert Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Software Recommendation and Integration.

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  • Support and Help Windows Hyper-V 2016 Linux Hyper-V 2016 Management Engineer
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  • Technical Support SQL Server 2014 Encryption Key Management SQL Server Management Studio Configuration
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  • Forefront Threat Management Gateway Firewall Configure
    Forefront Threat Management Gateway Security Evaluation

    Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet applications while supporting enhanced productivity by making these applications accessible to legitimate remote or mobile users. Internet Security and Acceleration Server can protect business applications, services, and data throughout all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-certified ISA Server experts can help you plan, install, set up, and support ISA Server 2006 on your network so your company achieves a highly functional and economical combination of protection, productivity, and performance.

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  • Microsoft Azure Storage Development Group
    Microsoft Azure hybrid cloud solutions Specialist

    Progent's consultants can assist you with any aspect of Microsoft Azure migration including requirements definition, prerequisites evaluation, system architecture, pilot testing, deployment, centralized management, performance optimization, license controls, disaster recovery strategies, security planning, and compliance validation. Progent can help your IT staff to set up and debug firewalls and VPN connections so that your clients can safely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist your organization to create a hybrid cloud ecosystem that transparently combines on-premises datacenters with Azure-based services.

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  • Remote Troubleshooting Microsoft Proxy Server
    Urgent ISA 2004 Standard Edition Server Consulting Services

    Progent's certified ISA Server consultants have long experience developing ISA Server-based security solutions for information systems with many offices, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts can assist your small business in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your network security needs without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Urgent Expert Training Remote Troubleshooting

    Progent is committed to information transfer from Progent's support experts to clients. By educating customers to deal with problems that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent has few competitors. Small companies who utilize familiar independent consultants or who maintain internal IT staffs benefit when Progent transfers information about critical technology and tested methodologies to make their networks more robust, secure, and efficient.

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  • Windows Server 2008 Active Directory IT Consultants Specialists Windows Server 2008 BranchCache
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  • Solaris Cybersecurity Team
    Solaris Security Consultancies

    If your business has a Sun Solaris network or a mixed-platform network, Progent's CISM and ISSAP-certified consultants can help your entire enterprise in a wide array of security topics such as security management procedures, security architecture and strategies, access control systems and techniques, applications development security, operations security, physical security, communications, network and Internet security, and disaster recovery planning. CISM and ISSAP define the basic skills and international standards of performance that network security managers are expected to possess. These accreditations give IT management the confidence that those who have achieved their CISM or ISSAP qualification have demonstrated the experience and theory to deliver effective security support and engineering services.

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