For office network systems located throughout the state of Colorado, Progent's Microsoft and Cisco qualified engineers can provide phone help and remote troubleshooting to resolve your network problems fast and cost effectively. Progent has acquired top-notch skills, advanced software utilities, and support knowledge bases to identify and fix computer network problems without the cost and time delays associated with in-person technical service calls.
If your Colorado business is situated beyond the larger urban areas such as Denver, Colorado Springs, Aurora, or Lakewood, your nearby network support options may be limited in expertise, or unavailable during urgent situations. This can result in a network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progent’s group of network consultants average more than 12 years of real-world industry experience, in the trenches of network systems support, performing a broad range of technical projects for a extensive range of clients. This means you obtain not only the technical competency needed for the task, but a consultant with proven methods for applying that expertise to assist with efficient network solutions.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers comprehensive hosting of a small organization's production servers in a solution that delivers the highest level of dependability and expandability and is also easy to move to another host. Progent's Private Cloud hosting options are based upon proven virtualization techniques that enable small businesses with multi- platform IT systems to economize dramatically on the expense of capital equipment, system support, and IT administration while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility. Find out more about Progent's ProSight portfolio of managed IT services for small businesses.
Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), previously named CallManager, is the foundation of Cisco's collaboration solution. Cisco Unified CM and Unified CM Express (CME) offer a location-independent IP-PBX by integrating with unified messaging applications like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's CCIE-certified Cisco Unified CM experts can help with any facet of Unified Communications Manager setup and debugging in areas such as integrating Cisco VoIP phones and video IP phones, reviewing dial plans, setting up SIP PSTN trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE support, creating UCS server failover systems for high availability, and integration with Exchange Server and Skype for Business.
Online Support for Microsoft Windows Server 2008 R2
The sophistication and integration demands of Windows Server 2008 calls for an information technology consultant with real-world experience and diverse knowledge in architecting and deploying efficient end-to-end business information solutions. The experience of Progent's certified Windows Server 2008 engineers, with an average of over ten years of background integrating Microsoft-based solutions, helps insure your success in supporting and troubleshooting your Microsoft Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 consultants can also assist you to assess the business value of upgrading from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering creating a hybrid network model that combines local resources with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.
Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone discussion with a Progent information assurance expert. The interview is intended to help assess your organization's ability either to block or recover rapidly after a ransomware incident. Progent will work with you personally to gather information about your current security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective security and backup environment that meets your business needs. For details, refer to The ProSight Ransomware Preparedness Report.
Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants offer expert remote consulting to assist companies of any size to connect their information networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and manage hybrid environments that support Windows and Linux operating systems and applications in hybrid architectures that combine on-premises IT assets along with cloud services. To assist you to integrate public cloud services with networks, Progent offers a variety of cloud migration services such as Office 365 integration with on-premises Exchange and Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and troubleshooting.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances installed on multiple sites with any number of APs can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent can provide the expertise of veteran Wi-Fi professionals who can help your organization to assess the benefits of Ubiquiti’s UniFi technology for your environment and assist you to design, install, administer, and maintain your UniFi ecosystem. For details, visit Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration services.
Extended Hours Remote Technical Support
Progent's affordable after-hours remote technical support program offers clients 24x7 availability of online support from Progent's Technical Response Center. Support services available beyond regular business hours include resolving problems with Windows servers, MS Windows desktop support, assistance with Microsoft Office applications, network and system backup/restore, and basic routing and switching help for Cisco technology.
Progent's Consulting Services for Microsoft SQL Server 2014
SQL Server 2014 includes major enhancements in critical areas such as speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works transparently across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises consulting services such as planning, deployment, administration, troubleshooting, and application development services to enable businesses of any size to achieve fast return from their SQL Server 2014 deployment. If you are already using Microsoft SQL Server 2014, Progent can assist you to perform an efficient upgrade to SQL Server 2016.
Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup software offers small organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud architectures and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as low as five minutes for reducing your Recovery Point Objective, advanced encryption, granular recovery capability for specific files and emails, extensive support for Windows Server CSV and for vCenter for handling larger deployments, and support for Volume Shadow Copy Service (VSS) to back up online VMs with zero downtime. Progent is a certified Altaro partner and offers a wide array of consulting services to help you to plan, install, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup. To read more, see Altaro VM Backup Certified Consultants.
Microsoft Access Database Application Development
Progent's Office Access developers and consultants offer cost-effective remote consulting services for all releases of Microsoft Access including Access desktop and Access Web App and offers expert help for Access application development, database conversion, performance optimization, report design, and troubleshooting. Progent also can provide custom online classes for Access programming and DBA services.
Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco wireless controller experts can assist you to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can help you to administer and debug your existing Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's latest wireless controller technology. Progent can provide support for both hardware-based and software-based Wi-Fi controllers and can assist you to determine which version is appropriare for your wireless solution. For 802.11ac Wave 2 wireless controllers from Cisco, Progent offers Cisco 3504 wireless controller support, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 wireless controller consulting.
Contact a Progent Network Support Expert
To find out how you can access a Progent network support expert for remote or on-premises expertise in , call 1-800-993-9400 or go to Online Network Help.