If your company information network is in Colorado you now have fast remote help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to assist with the toughest problems involving your computer network. Progent retains one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants available remotely of any nationwide support firm in the country. The cost is competitive, charges are per minute, engagement is quick, and service is world class.
If your Colorado organization is some distance from more populated urban areas such as Denver, Colorado Springs, Aurora, or Lakewood, contact with UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers is often problematic when there's an urgent situation. This could mean a drop in income for your business, angry clients, idle workers, and distracted executives. By calling Progent, you can get in touch with a qualified professional who can offer assistance when you require it to get your computer network on line.
Because Progent bills for online help by the minute, your company is invoiced exclusively for support delivered. Progent requires no startup surcharge. Some online consulting firms demand significant minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity and simple billing mechanism eliminate big tabs for speedy repairs.
If your Colorado business needs technical support for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Online Support Program Unique?
Progent's seasoned team of remote consulting engineers possesses a wide range of world-class computer knowledge. This enables Progent's online technical support experts to resolve the most complex network trouble faster than is possible with ordinary third-party support organizations or with the in-house IT staff commonly found in smaller companies. Progent has developed the technology and experience to fix technical issues efficiently in a wide variety of computer environments that feature mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE service specialists have qualified for professional credentials including Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support team members also hold a variety of high-level Cisco certifications including Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional, CCDA and CCDP.
To assist businesses who maintain networks based on a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's online service group can provide the help of consultants have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide advanced security consulting, Progent offers remote contact with professionals who have qualified for the industry's top security credentials including CISM Engineers, CISSP experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise coupled with Progent's cooperative approach to repairing network problems allows trouble ticket escalation, if needed, to experts with relevant competence to resolve particularly intractable problems. This accelerates remediation of emergency problems, prevents system downtime, and minimizes technical support invoices.
For organizations anywhere in Colorado, Progent offers fast online communication with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for emergency support to troubleshoot information system problems that are damaging your business but are beyond the comfort zone of your in-house computer service organization. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE-qualified support professionals can connect to your system with advanced remote troubleshooting tools that allow them to perform rapid and affordable analysis and resolution of serious computer problems.
Services Progent's Online Support Specialists Can Provide Your Colorado Business
Progent network engineers are qualified to offer advanced help for an extensive set of UNIX, Apple, Cisco, and Microsoft products and technologies such as:
Online Support Services for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote technical service staff can assist Colorado small businesses to maintain a broad assortment of computer products and technologies including network infrastructure, messaging support, security consulting for networks and company processes, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X systems, virtual server options for processor consolidation and streamlined management, and migration from older applications to current solutions powered by newer versions of UNIX, Linux, Solaris, macOS and OS X, or Windows.
Progent's service experts offer online troubleshooting for computers powered by leading derivatives of the UNIX OS including:
Apple macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages such as
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent leads the IT consulting arena for offering immediate and economical access to Cisco CCIEs. CCIEs are elite networking professionals who earn this rare certification by completing strenuous testing administered by Cisco. Usually CCIEs work for large corporations or national Internet service providers, and consequently their skills are not readily accessible to small and midsize businesses.
Progent is among the rare IT service providers that makes sure that Cisco CCIEs are available to support small and mid-size organizations. Also, Progent facilitates fast contact with a CCIE by telephone so your company can get timely support for critical network issues that are impacting your business but are outside the experience of your usual IT support personnel. Progent's CCIE engineers can connect to your system by utilizing sophisticated on-line troubleshooting technology to provide fast and affordable diagnosis and resolution of urgent system problems. For additional information about Progent's services for Cisco network appliances, see Cisco Technology Engineering Services.
Microsoft Partner for Online Technical Support for MS Windows
Progent's Microsoft-qualified online service engineers can provide network troubleshooting and consulting assistance for all Microsoft server products. Progent is a Microsoft Partner and can offer your business the expertise of support professionals who can help you with a wide range of technology expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
Microsoft Exchange Server 2010 maintenance,
SharePoint 2013 development,
Skype for Business Server integration consulting and Lync migration, Forefront TMG 2010 administration and ISA Server 2006 migration, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
Small Business Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Network Security Consultants
Progent provides you contact with accredited CISA, CISM, and ISSAP security professionals who can deliver a variety of security solutions that can improve the resistance of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against internal or external threats or assist your business to recover promptly from a breach. Security solutions offered by Progent include: in depth security evaluation utilizing technologies such as GFI LANguard, NMAP Port Scanner, and utilities from Metasploit and Netcat; quick recuperation from malicious assaults; setting up firewalls; designing safe architectures for remote and mobile connectivity; protecting your messaging system from viruses, spam and DHA attacks; and implementing continual automated monitoring. To find out more on Progent's security services for small and midsize companies, visit Progent's Consulting Services for Network Security.
Business Applications Services: Online Classes, Customization, Problem Solving
Progent's Apple Mac technology experts can support the creative facets of Macintosh environments by offering help services and training in imaging, audio, and motion video. Progent's support professionals offer expertise in a variety of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team offers professional engineering support and training in special application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, customization, and training for Microsoft applications including CRM, Microsoft Office Project, MS Office Word, and MS Excel. To learn more information about Progent's consulting, custom programming, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.
Help Desk Service and Outsourcing Alternatives
Progent provides a variety of service offerings for Help Desk services : UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are intended primarily for businesses who require the timely availability of an effective Help Desk but who have limited budgets and internal support resources. Progent’s Virtual Help Desk is a transparent extension of your existing Help Desk staff. Progent can act as a primary Help Desk Call Center for your business, represent an escalation resource for tough technical issues, or be ready in overflow situations when your other resources are swamped. Progent's Call Center Consulting Services can assist you in building an effective new Help Desk or improving your current one, selecting or programming Help Desk application software to meet the particular requirements of your business, or adding supplemental staff to operate online with your in-house Help Desk Call Center resources to handle demanding scenarios such as software migrations.
Progent is a Microsoft-Certified Partner and maintains a skilled team of Cisco-certified network infrastructure specialists. Progent's Call Center staff of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts can offer your customers convenient access to a dependable technical support team with extensive experience in phone support and remote access troubleshooting for small and midsize business networks. Progent's concentration is on giving the Help Desk a respected recognition as a solid contributor to business performance, and Progent's target is to fix rather than merely record problems. To read additional information about Progent's Call Center support and outsourcing, visit Progent's Help Desk Call Center Services.
Progent's Online Service Tools
Progent has developed a collection of optimized technologies, refined during more than a decade of field experience, dedicated to promoting the highest standard of service for delivering remote technical support and repair for small and midsize company information systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN online connectivity permits the consultants of Progent's online support team to link to your network remotely without compromising network security.
Progent's highly evolved service database software stores extensive documentation of all support provided to Progent's customers. Every active Progent staff consultant has access to the specifics of services delivered to each customer by any team member. This history of issues and solutions is structured as an easily retrievable proprietary knowledge base that enables Progent's remote support professionals to share their knowledge with the whole team to make sure that the effectiveness of Progent's support grows over time. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to other vast support knowledge bases and to manufacturers' in-house support staff that allow Progent's remote consulting experts to find the optimal solutions promptly.
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Expert Immediately
To see how you can contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for emergency remote consulting support in Colorado, call 1-800-993-9400 or go to Urgent Online Network Help.