If your business computer network is in Colorado you can depend on fast remote access to a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified engineer to resolve the toughest problems that threaten your IT network. Progent offers the services of among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts accessible online of any nationwide support organization in the country. The cost is reasonable, billing is by the minute, engagement is immediate, and service is world class.
If your Colorado organization is situated far from larger urban areas including Denver, Colorado Springs, Aurora, or Lakewood, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers could be problematic during a network crash. This can cause lost productivity for your company, upset customers, unproductive workers, and defocused management. By contacting Progent's remote support, you have access to a certified consultant ready to offer help whenever you have to have it to keep your computer network running.
Because Progent charges for remote support per minute, your company pays exclusively for technical help provided. Progent requires no startup surcharge. Some remote support firms demand significant minimum time requirements or charge for each fifteen minutes or more. Progent's one-minute granularity and simple billing model do away with big bills for quick repairs.
If your Colorado business requires remote support for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based help, phone 866-776-4368, or go to Contact Progent.
What Makes Progent's Remote Technical Support Services Unique?
Progent's seasoned staff of remote support engineers offers a broad array of world-class computer skills. This allows Progent's online service specialists to resolve the most complex network trouble faster than is feasible with typical independent service firms or with the internal IT staff commonly found in small or mid-size businesses. Progent has developed the technology and experience to fix technical issues efficiently in a wide variety of computer configurations that feature mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE consultants have earned professional certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support engineers also have a number of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.
To help companies who operate networks incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's online support team can provide the services of engineers have earned important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide high-level security expertise, Progent provides remote support from engineers with a variety of security certifications such as Certified Information Security Manager consultants, CISSP experts, and ISSAP engineers. The scope of Progent's technical knowledge combined with Progent's group approach to fixing network difficulties streamlines service escalation, when called for, to specialists with relevant background to resolve particularly intractable problems. This speeds up remediation of serious problems, avoids system downtime, and minimizes maintenance bills.
For businesses throughout Colorado, Progent offers immediate online access to a UNIX, Linux, Solaris, macOS or OS X consultant for emergency assistance to troubleshoot technical problems that are damaging productivity and are beyond the comfort zone of your ordinary IT maintenance group. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-qualified network experts can analyze your system by means of state-of-the-art remote troubleshooting technologies that allow them to provide fast and affordable diagnosis and repair of serious network problems.
Troubleshooting Services Progent's Remote Consulting Specialists Can Offer Your Colorado Company
Progent online professionals can deliver advanced assistance for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows technologies such as:
Remote Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online network support team can help Colorado small businesses to maintain an extensive set of information products and technologies that include system infrastructure, messaging solutions, security consulting for computer systems and company processes, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, virtual server technologies for processor economization and centralized management, and moving from outdated systems to current environments based on newer versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's service professionals can provide remote technical help for systems based on leading versions of the UNIX operating system including:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
SGI/Irix or common Linux products including
Cisco Network Infrastructure and Security Solutions
Progent leads the network support industry for providing immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking engineers who qualify for this advanced credential by completing intense testing administered by Cisco. In most cases CCIEs work for large corporations or national ISPs, and consequently their help is not readily available to the general public.
Progent is among the only network support firms that ensures that CCIEs are available to assist small and mid-size companies. Also, Progent facilitates quick access to a CCIE by telephone so that you can benefit from immediate help for complex network issues that are disrupting your business but are not within the scope of your local network support group. Progent's CCIE support experts can connect to your system using sophisticated on-line support technology to provide quick and economical diagnosis and repair of critical system anomalies. For more about Progent's support for Cisco infrastructure, refer to Cisco Network Professional Services.
Microsoft Certified Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-qualified remote service experts can deliver computer system problem solving and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the assistance of support professionals who can help your company with a wide range of platform practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 configuration,
Microsoft Exchange 2010 monitoring and support,
SharePoint Server design,
Skype for Business Server integration support and Microsoft Lync migration, Forefront Threat Management Gateway administration and ISA Server maintenance, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online planning,
SBS Server support, and
Windows Essentials cloud integration.
Qualified Network Security Specialists
Progent provides you access to accredited CISM, CISSP and ISSAP security consultants who can deliver a variety of security solutions that can enhance the immunity of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against attacks or help your business to recuperate promptly from an attack. Security solutions offered by Progent include: extensive security audits using tools such as GFI LANguard, NMAP Port Scanner, and utilities from Solar Winds and Nikto; fast recovery from malicious attacks; setting up firewalls; establishing safe architectures for remote and mobile connectivity; securing your messaging infrastructure against spam and DHA attacks; and implementing continual proactive monitoring. To read more concerning Progent's security support for small and midsize companies, refer to Progent's Engineering Services for System Security.
Business Applications Services: Training, Programming, Problem Solving
Progent's Mac technology consultants can promote the creative aspect of Mac environments by providing consulting services and education in graphics, sound, and motion video. Progent's support professionals can provide expertise in a variety of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team offers professional engineering support and education in special application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for Microsoft business applications such as CRM, Microsoft Office Project, Microsoft Office Word, and Excel. To learn more information concerning Progent's expertise, programming, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.
Help Desk Call Center Support and Outsourcing Alternatives
Progent offers several support programs for Call Center assistance including UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed primarily for companies who need the immediate accessibility of an effective Call Center but who have relatively small funds and IT management resources. Progentís Virtual Help Desk is a seamless supplement to your existing Call Center resources. Progent can act as a primary Call Center for your organization, serve as an escalation resource for the most challenging network issues, or be available in those instances when your ordinary service providers are too busy. Progent's Help Desk Consulting Services can assist you in establishing an efficient new Help Desk Call Center or enhancing your existing one, selecting or customizing Call Center application software to address the particular needs of your company, or adding temporary personnel to work remotely with your internal Help Desk group during high-demand events like software migrations.
Progent is a Microsoft Partner and maintains a skilled team of Cisco-certified network infrastructure specialists. Progent's Help Desk Call Center staff of experienced UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals are available to provide your customers convenient contact with a dependable support team with years of experience in phone help and online repair service for small and midsize business information systems. Progent's concentration is on earning the Help Desk a positive reputation as a major contributor to company performance, and Progent's charter is to resolve and not just report problems. To find out more information on Progent's Help Desk support and outsourcing services, see Progent's Help Desk Call Center Services.
Progent's Remote Service Tools
Progent has developed a collection of customized technologies, refined over more than a decade of use, dedicated to allowing the highest quality of efficiency for providing online engineering help and repair for small and medium-size business information systems. Progent provides secure VPN support for VPN gateways from a variety of popular companies including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN remote access enables the consultants of Progent's online support team to interface to your network without compromising network security.
Progent's sophisticated customer support reporting software stores thorough documentation of all service provided to Progent's clients. Every authorized Progent team consultant has the benefit of the specifics of services delivered to every client by any team member. This archive of issues and resolutions is organized as a conveniently retrievable internal knowledge base that allows Progent's remote support professionals to share their knowledge with the whole team to ensure that the value of Progent's support services grows daily. Progent's partnerships with major industry leaders including Cisco and Microsoft permit access to additional vast technical support knowledge bases as well as to manufacturers' internal engineering personnel that enable Progent's online service specialists to come up with the best resolutions quickly.
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Immediately
To see how you can ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for urgent remote consulting support in Colorado, call 1-800-993-9400 or visit Urgent Remote Network Support.
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