If your company IT network is in Colorado you can depend on quick online help from a UNIX or Cisco CCIE consultant to fix urgent issues affecting your network. Progent maintains one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants accessible online of any independent support organization in the country. Rates are competitive, charges are per minute, sign-up is fast, and support is unbeatable.
If your Colorado business is located away from larger metropolitan areas such as Denver, Colorado Springs, Aurora, or Lakewood, access to UNIX or Cisco CCIE experts is often problematic during a network crash. This could mean lost income for your company, upset clients, unproductive employees, and defocused executives. By contacting Progent's online services, you have access to a qualified engineer who can offer assistance when you need it to get your information system operating.
Since Progent bills for online service by the minute, your business pays exclusively for support provided. Progent imposes no service activation surcharge. Many remote consulting organizations apply large minimum time requirements or bill for every quarter hour or longer. Progent's one-minute granularity and straightforward pricing mechanism do away with large invoices for quick solutions.
If your Colorado business needs remote support for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Online Technical Support Program Special?
Progent's seasoned team of remote support professionals has a broad array of world-class information technology knowledge. This allows Progent's online service experts to deal successfully with the most complex technical problems more quickly than is possible with typical independent service organizations or with the in-house IT staff usually found in small or mid-size companies. Progent has developed the tools and skills to fix technical issues efficiently in a wide variety of computer configurations that incorporate combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE service specialists have been awarded professional credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support experts also hold a number of key Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional, and Design Associate.
To assist companies that maintain environments incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's remote service group makes available the help of support specialists have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security expertise, Progent offers phone-based support from engineers who have earned recognized security certifications including Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise coupled with Progent's group approach to repairing technical difficulties allows service escalation, if needed, to specialists with sufficient background to deal with particularly intractable support calls. This speeds up resolutions of urgent network problems, avoids network downtime, and minimizes technical support invoices.
For businesses anywhere in Colorado, Progent enables fast remote access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for critical support to fix computer problems that are impacting your business and are beyond the comfort zone of your in-house network maintenance resources. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-qualified engineers can interface with your network with advanced remote troubleshooting technologies that allow them to deliver quick and economical diagnosis and resolution of critical computer problems.
Services Progent's Online Consulting Specialists Can Provide Your Colorado Business
Progent online professionals can offer expert assistance for a comprehensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft products and technologies including:
Remote Expertise for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X online computer service staff can assist Colorado companies with a broad assortment of computer products and technologies that include network architecture, email solutions, security expertise for networks and business processes, Windows integration with UNIX, Linux, Solaris, or macOS and OS X systems, VMware products for processor consolidation and centralized management, and migration from out-of-date systems to contemporary solutions based on updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's support experts can provide online technical help for computers based on popular variants of UNIX such as:
Apple macOS and OS X,
IBM AIX OS,
SCO UNIX and
Silicon Graphics IRIX or mainstream Linux packages including
Cisco Network Infrastructure and Security Products
Progent is unmatched in the computer support arena for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking professionals who earn this advanced credential only after thorough testing supervised by Cisco. Usually Cisco CCIEs are employed by large corporations or nationwide Internet service providers, and consequently their services are not conveniently accessible to small and mid-size businesses.
Progent is one of the few IT support providers that makes sure that CCIEs are accessible to assist small and mid-size companies. Also, Progent facilitates quick communication with a Cisco CCIE by telephone so that you can get immediate assistance for complex network issues that are hurting your productivity but are outside the competence of your ordinary IT maintenance personnel. Progent's CCIE engineers can connect to your network using the latest on-line support tools in order to provide rapid and cost-effective analysis and resolution of critical system trouble.
CCIE and CCNP qualified experts from Progent can assist your business to plan, implement, and maintain an integrated network infrastructure that can simplify operations, reduce expenses, and accelerate the path to positive ROI. By combining Cisco broadband routers experience with Catalyst switches consulting services and Cisco wireless products configuration help, Progent can significantly improve the strategic value of your connectivity environment in Colorado. To learn more information on Progent's expertise in Cisco network appliances, refer to Cisco Network Engineering Support.
Microsoft Certified Partner for Phone-based Expertise for Windows
Progent's Microsoft-certified remote support professionals can provide network troubleshooting and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the assistance of support professionals who can help your company with a broad variety of platform practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
MS Exchange Server 2016 planning and deployment, Exchange 2013 integration,
Microsoft Exchange Server 2010 management,
SharePoint 2013 application development,
Skype for Business Server integration consulting and Lync Server 2010 maintenance, Forefront Threat Management Gateway 2010 management and ISA Server migration, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online training,
SBS Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Qualified Security Experts
Progent offers you access to accredited CISA, CISM, and ISSAP security engineers who offer a variety of system protection services that can strengthen the protection of your UNIX, Linux, Solaris, or Apple macOS and OS X network against attacks or assist your business to recover fast from an attack. Security services offered by Progent include: in depth security audits utilizing tools such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Netcat; fast recuperation from virus and worm attacks; configuring firewalls; planning secure architectures for remote and mobile access; protecting your email infrastructure against viruses, spam and directory harvest attacks; and implementing 24x7 automated monitoring. To learn more on Progent's security expertise for small and medium-size companies, refer to Progent's Engineering Support for Network Security.
Applications Services: Webinar Training, Custom Development, Integration
Progent's Mac technology experts can support the creative facets of Mac computing by providing consulting services and education in imaging, audio, and motion video. Progent's consultants offer expertise in a range of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team can supply professional consulting support and training in specific application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, programming, and training for Microsoft business applications such as CRM, Office Project, MS Office Word, and Microsoft Office Excel. For more concerning Progent's expertise, programming, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.
Help Desk Support and Outsourcing Options
Progent offers a variety of support programs for Call Center services including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Process Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are intended primarily for companies who require the timely availability of a professional Call Center but who have relatively small funds and IT management resources. Progent’s Virtual Help Desk is a transparent supplement to your current Helpdesk team. Progent can act as a primary Help Desk for your organization, serve as an escalation alternative for tough technical issues, or be ready in those situations when your other service providers are too busy. Progent's Help Desk Consulting Services can aid you in building an efficient new Call Center or enhancing your existing one, selecting or programming Call Center software products to address the special requirements of your company, or adding supplemental personnel to work remotely in conjunction with your in-house Help Desk group to handle high-demand scenarios like system upgrades. For more information on Progent's Call Center outsourcing, visit Progent's Help Desk Support.
Progent's Remote Technical Support Technologies
Progent has deployed a collection of optimized tools, evolved over many years of field experience, focused on enabling the highest quality of efficiency for delivering online engineering support and troubleshooting for small and medium-size business IT networks. Progent offers secure VPN support for VPN gateways from a variety of leading vendors including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN remote connectivity enables the consultants of Progent's online support team to connect to your network without breaching corporate security.
Progent's highly evolved customer support database application includes extensive documentation of all service provided to Progent's customers. Each authorized Progent team consultant has the benefit of the specifics of services provided to each client by any team engineer. This database of problems and solutions is structured as an easily searchable internal database that allows Progent's remote technical professionals to share their knowledge company-wide to ensure that the efficiency of Progent's support services improves daily. Progent's certifications with key vendors including Cisco and Microsoft make available other vast support knowledge bases as well as to manufacturers' in-house support staff that allow Progent's online service specialists to come up with the optimal resolutions quickly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Now
To find out how you can get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for emergency online professional support in Colorado, call 1-800-993-9400 or visit Expert Online Computer Support.