For office computer networks located anywhere in the state of Colorado, Progent's Microsoft certified technicians can provide online help and remote troubleshooting to fix your network systems issues quickly and affordably. Progent has acquired top-notch expertise, sophisticated tools, and support knowledge bases to troubleshoot and resolve computer network problems while avoiding the expense and time delays normally associated with in-person service dispatches.
If your Colorado company is located outside of the larger metropolitan areas such as Denver, Colorado Springs, Aurora, or Lakewood, your nearby computer network support choices may be limited in technical capability, or unavailable during urgent situations. This results in a computer network that is unstable or causing efficiency loss due to technical problems continuing for too long. Progent’s staff of field proven network consultants average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a broad range of customers. This means you get not only the technical skills needed for the job, but an expert with proven methods for applying that expertise to deliver excellent network solutions.
Microsoft Desktop Virtualization Support
Microsoft's desktop virtualization solutions lower the effort required for network administrators to set up applications so that they are consistent across an entire user base, offer the ability to manage access to business information, and allow quick installation of new or upgraded desktops. With Microsoft Windows Server 2016, the Terminal Services tool has been revamped and named Remote Desktop Services or RDS. Microsoft's new VDI infrastructure behind Remote Desktop Services streamlines desktop connectivity, improves performance, strengthens data security, centralizes management, and provides a nearly seamless user environment. Progent's Windows Server 2016 engineers can assist your company to evaluate the strategic advantages of Microsoft's desktop virtualization technologies, configure pilot and production deployments, improve your system architecture to support virtualized desktops efficiently, assess and remediate security problems, and educate your IT managers to follow industry best practices to gain a fast ROI from client virtualization.
Microsoft SQL Server 2012 Support Services
Progent offers the support of certified SQL Server 2012 engineers and seasoned database application developers, database administrators, project management experts, network infrastructure engineers, business continuity specialists, and security consultants to assist you to maintain your Microsoft SQL Server 2012 environment and define a cost-effective and secure network infrastructure that lets you realize the full business benefit of SQL Server 2012. Progent can also help you to upgrade to SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.
ProSight Active Security Monitoring Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) endpoint protection solution utilizes cutting edge behavior machine learning technology to defend endpoints and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely get by traditional signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to automate the complete malware attack progression including blocking, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Learn about Progent's entire ProSight suite of low-cost network management outsourcing services for small and medium-size organizations.
Progent's Consulting Services for SQL Server 2016
SQL Server 2016 offers significant improvements in performance, capacity, data security, high-availability, mobile computing support, and integrated BI. New features include PolyBase for processing relational and non-relational databases in one appliance for big data applications, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and centralized control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified SQL Server 2016 consultants can provide remote and onsite support to help businesses of any size to design, deploy, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft products including Windows Server, Exchange, SharePoint Server, Dynamics ERP, Skype for Business, and System Center Operations Manager (SCOM).
Progent is a Certified Microsoft Partner
Because Progent is a Certified Partner for Microsoft, each Progent network expert has access to the technology and educational resources needed to provide the best computer support possible. Progent's network outsourcing, Help Desk, Office 365 deployment support, and software programming services permit small business customers to take advantage of the broad range of knowledge found in the IT departments of large organizations without the significant expense and hassle of building and managing a self-sufficient in-house network staff.
Unified CM and Unified Communications Manager Express Consulting
Cisco Unified Communications Manager (CUCM), originally branded CallManager, acts as the core of Cisco's communications and collaboration portfolio. CUCM and Cisco Unified CM Express offer an advanced IP-PBX by integrating tightly with applications like Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's CCIE-certified CUCM and CallManager experts can help with any facet of Unified CM configuration and debugging in areas such as integrating Cisco VoIP phones and video phones, reviewing dial plans, setting up SIP trunks and CUBE session border controllers, deploying ISR routers with CUBE support, creating Cisco UCS server clustering solutions for high availability, and integration with Microsoft Exchange Server and Skype for Business.
Configuration Manager 2016 Cloud Integration
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, centralizes security and compliance settings management, keeps track of network resources, protects against corporate data leakage, provides health monitoring, enables safe self service, and delivers a single point of control for administering multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration specialists can assist businesses of any size with any facet of planning, installing, using and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Expert Wireless Engineering and Support Services
Progent's wireless technology consultants offer wide-ranging backgrounds in the integration and support of wireless information technology and can help you to design, install, administer and troubleshoot wireless solutions that are secure, resilient, expandable, easy to manage and operate, able to support your vital applications, and transparently integrated into hybrid cloud networks. Remote and on-premises support provided by Progent span a selection of wireless technologies and include smartphone and tablet integration and management, Wi-Fi network planning and deployment, Wi-Fi site surveys, wireless VoIP phone configuration, and building-to-building wireless connections.
After-hours Remote Support
Progent's affordable extended hours remote technical support program provides clients round-the-clock access to online support from Progent's Technical Response Center (TRC). Services offered beyond normal work hours include fixing problems with Microsoft server products, MS Windows desktop troubleshooting, help with MS Office programs, network and system backup/restore, and fundamental routing and switching support for Cisco technology.
Citrix XenServer Virtualization Consulting Services
Progent's Citrix XenServer virtualization engineers can help your company to understand the business benefits of XenServer and additional Citrix products, and can assist your IT organization to design, test, execute, troubleshoot, and support a Citrix XenServer installation. Progent can in addition analyze your existing XenServer environment and help you to optimize consolidation, performance, security and compliance, availability, and disaster recovery.
Microsoft Active Directory Design and Integration Expertise
Progent's Microsoft-certified Active Directory consultants have extensive knowledge troubleshooting complex Active Directory issues such as replication problems, multi-domain partition configurations, corrupted AD objects, cleanup of evaluation application configuration objects in production AD systems, and restoration of unsuccessful setups of Active Directory and AD-integrated software. Progent is also skilled in using advanced AD tools like NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest configuration techniques that address important areas such as Active Directory naming conventions, hierarchical structure, IT administration model, selection and structure of group policy objects, plus protection and monitoring specifications. Progent can also evaluate the impacts of alternate server and service configurations on capability and speed. Progent can assist companies to plan and implement configurations of AD Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud integration.
Progent's Consulting and Training Support for Microsoft Office Word and Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word consultants can provide a wide selection of economical remote support services to help your organization to manage your existing Microsoft Word environment or assist you to move to a current release of Microsoft Office Word. Services available from Progent's experts include VBA software development, isolating and fixing compatibility problems between various releases of Office Word, integrating Word with other Office apps such as Office Excel and Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone and tablet synchronization, and remote Office Word training tailored for your special requirements.
Microsoft Access Database Application Development
Progent's Microsoft Access consulting experts offer cost-effective online consulting services for all editions of Microsoft Office Access including desktop and browser-based versions and offers advanced assistance for Access application development, database conversion, performance tuning, report design, and maintenance. Progent also offers custom online training for Office Access application development and DBA services.
Contact a Progent Network Support Expert
To learn how to contact a Progent computer consultant for remote or onsite expertise in , phone 1-800-993-9400 or go to Remote Network Support.