Palo Alto Consulting for IT Support Companies
Seamless Temporary IT Support Assistance
Progent's Consulting Expertise, Help Desk, and Ticketing for Network Service Firms in Palo Alto
Progent's consulting support for IT service organizations in Palo Alto California allows your company to offer your clients Progent's consulting expertise and Help Desk Call Center support with your company's own branding as a seamless extension of your regular IT services group. These services can help you grow your client base, fill out your service catalog, create happy customers, and increase your profits.
Progent's nationwide roster of network infrastructure experts, desktop integration and troubleshooting specialists, IT administrators, and cybersecurity professionals have worked as transparent extensions to the IT staffs of some of the country's biggest IT support businesses. Progent's breadth and depth of expertise allows you to add to the capabilities of your IT support business, and Progent's close integration with your support team helps you elevate and preserve your company's brand.
Progent is a network consulting firm with two decades of background delivering remote expertise to small and mid-size businesses. Progent is a Microsoft Certified Partner and has one of the biggest groups of Cisco-certified CCIE network infrastructure engineers of any independent computer services firm in the world. Progent has provided remote technical support and advanced consulting to customers in every state in the U.S. (See testimonials from Progent's customers.)
Providing Progent's Support Services Under Your Branding
Progent's consulting program for network service firms offers seamless resale to your customers of world-class IT services. Progent bills you exclusively and performs under your direction to deliver your clients consulting and support services under your brand. Also, Progent offers a low-cost Extended Hours Support Service for customers who need 24x7 support.
Help Desk Call Center and Ticketing Services for IT Service Providers
Ticketing systems are fundamental to an efficient service desk. But enterprise-grade ticketing systems are not only expensive to license and staff, but also challenging to configure and maintain. Smaller IT service firms seldom have the necessary financial or human resources. Progent's Service Desk and ticketing program gives IT support firms a practical way to keep their company branding while delivering their customers world-class desktop support backed by a best-of-breed ticketing system and supplemented by rapid escalation to top-tier experts.
Features of Progent's Help Desk and Ticketing Solution for IT Service Organizations
Progent's Call Center and ticketing program for IT support organizations takes advantage of Progent's investments in highly scalable ticketing technology, a remote desktop services team, and a network of geographically dispersed subject matter experts. You can use Progent's ticketing system exclusively or Progent can set up communications with your existing ticketing system. The standard and optional features offered with Progent's Call Center and ticketing solution enable your IT service firm to increase your physical and virtual support workload, the range of technologies your firm can handle, the number of locations you can service, and your overall availability.
Key features of Progent's Service Desk and ticketing solution for IT support firms include:
- Progent's online desktop support group provides Level 1 end user help with 1-hour service level agreement to begin work during normal work hours.
- Standard support hours are 5am to 7pm PST, five days per week.
- Extended hours support is offered at extra cost.
- Optional on-premises support in major metro areas is available throughout the US at extra cost.
- You have complete control of your clients and billing.
- Your customers submit incident reports using your own branded Internet portal, an 800 number, or by sending a message to your dedicated email address.
- Each client request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and updated remotely while they are active.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your SMEs.
Progent's Consulting for IT Service Organizations
Progent's consulting expertise for network service organizations allows your support team to act as a single point of contact for virtually all technical expertise your clients may need. You can grow your staff and strategic in-house competencies steadily without being forced to say no to opportunities due to a lack of in-house expertise or the absence of bandwidth.
Important aspects of Progent's Reseller Program for Network Service Providers include:
- Transparent Service Delivery: Progent works as a seamless supplement to your internal IT service group, responding to your management, and bills your firm rather than your customer.
- By-the-Minute Billing: Progent bills on a per-minute basis to minimize expenses.
- Detailed Service Documentation: Progent utilizes an enterprise-class service reporting platform to make sure all IT services delivered are fully described. This enables your IT support organization to transfer service responsibilities to in-house consultants when you have sufficient staff and appropriate skill sets.
- Safely Grow Your Service Practice: You can easily and affordably accept more jobs outside your main fields of expertise and open additional geographies without assuming the risks involved with increasing your head count too quickly.
- Re-enforce Your Name: You can solidify your mind share as a comprehensive IT service firm by offering more services to more customers under your own brand.
- Add to Your IT Support Portfolio: Progent can provide world-class support in a broad range of IT disciplines and can be a reliable resource for expanding your IT service operations.
- Fast Escalation: Thanks to a large team of top-level IT experts available, Progent can escalate rapidly from Tier 1 to Tier 3 support so even the toughest problems get resolved fast.
- Make Your Clients Happy: Satisfied customers stick. By teaming with Progent, you can continue making your customers successful without ever forcing clients to seek expertise from other support firms.
- Online Technical Support Experts: For 20 years, Progent has provided online network support ranging from Help Desk support to advanced consulting. Efficient online support saves money while delivering fast results.
- Top Industry Certifications: Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants hold advanced certifications including CISSP-ISSAP, CISA, and CRISC. Find out more about Progent's industry certifications.
Progent's Areas of Expertise for Palo Alto, California Businesses
Progent's nationwide roster of certified consultants can deliver Palo Alto, California companies a broad array of online consulting and debugging services. Practice areas offered under Progent's consulting program for network service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Migration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 11 Migration Consulting
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Migration
- Active Directory and MS Entra ID Integration
- Office/Microsoft 365 Configuration
- Dynamics GP (Great Plains) Expertise
- Microsoft Azure, AWS, Google Cloud
- Online IT Technical Support
- Telecommuter Integration
- Cisco Network Infrastructure
- Juniper Expertise
- Cisco Routers Consultants
- Security and Compliance Consultants
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Setup
- Help Desk Services
- Desktop Tech Support
- Colocation Center Support
- System Center Operations Manager Monitoring
- Configuration Manager Automation
- Microsoft Access Expertise
- Virtual Server Management
- Fast, Affordable .NET Application Development.
- Windows Hyper-V Integration
- VMware vSphere and vCenter Integration
- Citrix XenApp and XenServer Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Support
- BYOD Management
- iPhone Integration
- Google Android Phone Management
- Ransomware Defense and Recovery
- Data Backup/Restore Solutions
- Cisco IP Voice Phones and Conferencing
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Site Assessments
Find Out More About Progent's Consulting Program for IT Service Firms in Palo Alto, California For more details about Progent's consulting program for network service firms in Palo Alto, California, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Forefront Threat Management Gateway Computer Consultant
24-7 Microsoft Expert Threat Management Gateway 2010 Network Consulting
Microsoft Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily managed web gateway that delivers a one-server platform for a variety of security features such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides advanced web security logging and reporting features, allows custom reports powered by SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual machine to cut costs and improve availability. Progent's Microsoft consultants can help you to plan and carry out test and production implementations; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent can also assist your organization to migrate economically to Microsoft Forefront Threat Management Gateway from ISA Server.
Professionals ProSight Email Content Filtering Policies
Cloud-managed Email Security Consultants
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide web-based control and world-class protection for your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway device adds a deeper layer of analysis for incoming email. For outbound email, the local security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter.
SQL Server 2016 Development Technology Consulting
SQL Server 2016 and Power BI Online Troubleshooting
Microsoft SQL Server 2016 introduces major improvements in speed, capacity, security and compliance, high-availability, BOYD integration, and built-in business intelligence. Innovations include PolyBase for processing relational and non-relational files simultaneously for data warehousing, R language integration, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud operations and services. Progent's Microsoft-certified consultants can deliver online and onsite expertise to assist organizations of any size to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft platforms including Windows Server, Exchange, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.
SQL Server 2016 R Services Network Consultants
Microsoft Experts SQL Server 2016 Monitoring Engineer
Microsoft SQL Server 2016 offers significant improvements in performance, scale, data security, high-availability, BOYD support, plus integrated BI. Innovations include PolyBase for processing structured and unstructured files in one appliance for big data applications, Hadoop support, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud resources. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to assist businesses of all sizes to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
Top Ranked Barracuda Backup Appliance Support and Integration
24/7/365 Barracuda Backup and VMware ESXi Consulting Services
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and mid-size organizations. A Barracuda Backup deployment can incorporate a purpose-built hardware appliance built by Barracuda or a virtual appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup protects vital company data generated locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting services to assist your business to plan, configure, operate and repair a backup and disaster recovery solution based on Barracuda technology.
Wave 2 wireless controller Computer Consultants
Flex Series Wireless Controller Online Support Services
Cisco's Catalyst family of wireless controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi access points, tuning wireless performance by limiting the effect of radio frequency congestion, enhancing Wi-Fi availability with fast auto-failover, and strengthening security by detecting threats and analyzing network traffic according to user type and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's modern wireless controller solutions.
24/7/365 VMM Database Consulting
VMM and SQL Server Configuration
Progent can help organizations of all sizes to follow best practices to configure SCVMM 2012 hosts, fabric, storage, and libraries; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can help your company to move from a legacy edition of SCVMM or from another management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM ecosystem so you get maximum return on investment.
Consulting SCVMM 2012 and Hyper-V
SCVMM 2012 XenServer Engineer
Progent's Microsoft-certified consultants can assist organizations of any size to follow leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and library resources; design, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your company to move from an earlier edition of SCVMM or from another virtualization management platform, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 ecosystem to make sure you realize the highest possible return on investment.
Professional Phobos ransomware hot line
ransomware removal and data recovery Technology Professional
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
ProSight Remote Infrastructure Management Online Help
24-Hour ProSight Remote Infrastructure Management Remote Consulting
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, track, enhance and debug their networking appliances like routers, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology diagrams are always current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and sends notices when issues are discovered. By automating time-consuming network management activities, WAN Watch can cut hours off common chores like making network diagrams, expanding your network, finding appliances that require important software patches, or identifying the cause of performance problems.
Windows Server 2019 Hybrid Configuration IT Consultant
MCSE Expert Certified Windows Server 2019 System Insights Integration Services
Progent's Windows Server 2019 disaster recovery planning experts can help you to design a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Top Ranked Microsoft Teams Migration from Skype for Business Online Consulting
Consultancy Microsoft Teams with Microsoft 365
Progent can help your organization to plan a migration to Microsoft Teams from Skype for Business and configure, administer, and debug a cloud-based or mixed deployment of Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
24/7 Cisco Certified IP Endpoints Professionals
SPA500 Series IP Phone Integration Services
Progent's Cisco IP phone and video IP phone consultants can assist you to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Cisco Unified CM Express (CME) to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Unified CM apps that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's consultants can provide support with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Lync Server 2013 and Active Directory Engineers
Lync Server 2013 VoIP Engineer
Progent's consultants can help you to assess the value of Microsoft Lync Server 2010 for your environment and can assist you to design and execute an installation of Microsoft Lync Server 2010 that consolidates the administration of Instant Messaging and Presence and increases the productivity of your in-house employees, telecommuters, and mobile workforce. Progent can also help you to carry out a smooth migration to Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how you can run Lync Server 2010 to improve the team-computing functions of MS Office programs, and provide webinar training and ongoing technical support for Microsoft Lync and other Microsoft products.
Juniper Junos Management Secure
Juniper Junos Management Technology Consulting Services
Progent's Juniper Networks-certified network consultants can help your company to design and deploy Juniper Firewall and VPN technology, optimize and support your infrastructure, and migrate efficiently from discontinued products to the latest versions. Progent's Junos OS engineers can also offer support for Juniper's premier network control software to help you to simplify the administration and improve the protection of your Juniper VPN appliances and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help you manage networks that include a mix of Juniper's software platforms.
Exchange 2010 On-site Technical Support
24-7 Microsoft Exchange 2003 Server Specialists
Progent's Microsoft-certified consultants have 20 years of experience designing, installing, and maintaining messaging systems for clients in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email environment offers security, service continuity, easy access for off-site and wireless users, efficient management tools, and seamless integration with telecommunications. Progent provides expertise and integration services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Exchange 2010, MS Exchange 2007 Server, Microsoft Exchange 2003 Server, and MS Exchange 2K. Progent can also assist small or medium companies to migrate to Microsoft Exchange 2016 Server or Microsoft Exchange 2013 Server.
Windows Server Update Services Consultant Services
WSUS Specialists
Microsoft WSUS allows IT managers to deploy and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft WSUS, network support personnel can completely and easily manage the installation of updates that are released through Microsoft Update to servers and desktops in a company. Progent can assist you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, configuring client's workstations, defining the Group Policy settings, and ensuring your Microsoft Windows Server Update Services GPO is linked to an Active Directory container appropriate for your network environment.
Microsoft Proxy Server Online Support
Engineer Microsoft Proxy Server
Progent's Microsoft-certified ISA Server consultants have extensive experience configuring Microsoft ISA Server-based security installations for information systems with many sites, remote users, and mission-critical web applications. Progent's ISA Firewall experts are available to assist your company in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your network security requirements without adversely limiting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Microsoft Expert Services Cybersecurity Assessment
Network Security Engineers
Progent's certified cybersecurity experts can provide cybersecurity audits of company-wide security to validate your organization's cybersecurity profile compliance with key international security standards. Progent offers ongoing managed services for security monitoring, on-demand network-wide security audits, and focused cybersecurity evaluations for specific areas of cybersecurity like endpoints or ransomware-safe backups. Progent's certified security engineers can also conduct comprehensive security assessments to evaluate your organization's compliance with recognized industry security standards including HIPAA, NIST, and ISO 17799.
Service Reporting Online Technical Support
Technical Support Services Tracking Service Costs
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many freelance consultants or small service organizations who offer scant documentation or specifics of services done, each service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support documentation transmitted by every staff member to every client. The discipline of documenting and archiving support activity allows more effective support and eliminates a slew of common problems such as when a service client is effectively held captive to a consultant who won't let go of the keys to the kingdom.
Windows and Solaris Online Troubleshooting
Windows, UNIX, Solaris Consultant Services
If your office computer system combines UNIX, Linux or Solaris platforms with Windows, Progent can assist you to incorporate your servers into a cohesive environment that permits all your OS platforms to coexist for easy management, seamless information exchange, high dependability, superior throughput, and strong protection. Progent's UNIX/Linux/Solaris and Windows integration support offerings feature IT infrastructure configuration and service, support for Windows services for UNIX, online server monitoring and administration, remote network support and troubleshooting, on-site technical support, and Helpdesk outsourcing.
Windows Virtual Desktop for Mac Information Technology Consulting
Remote Desktop Connection Client for Mac Online Technical Support
For companies with a mix of Mac and Microsoft Windows computers, there are two basic solutions for running Windows-dependent software on an Apple Mac: remote access to an actual Windows PC or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect an Apple Mac to a remote Microsoft Windows-powered computer to run Microsoft Windows applications and access network resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on a Mac computer so that you are able to use Windows software directly. Progent's macOS and Mac OS X technology consultants can help your business to maintain these solutions for running Microsoft Windows applications on your Macs and can also assist your organization to evaluate and install other products for Microsoft Windows PC emulation.
UNIX, Windows Consultant
UNIX, Windows Professionals
Progent can assist your business to plan and execute an efficient migration from a UNIX-based IT environment to a network based on Microsoft Windows and suited for running Microsoft's popular office productivity suites, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can show you how to guard your information and reduce business disruption by designing an effective migration strategy that protects your current assets in UNIX software and technology. UNIX-to-Windows transition support expertise offered by Progent include analysis of existing environment, migration strategy and testing, Microsoft Exchange migration expertise, data and application migration, and processor and storage system migration and consolidation.
Fault Tolerant Colocation Services
Internet Data Center Consulting Services
Progent's Data Center engineers can show you how to identify high availability data centers that match the specific requirements of your business. High availability co-location sites are especially appealing to small companies due to of their affordability and convenience compared to taking a do-it-yourself strategy. Attempting to create an on-site data center with even a basic degree of fault tolerance is financially prohibitive for the majority of small businesses. Progent can help you get all the advantages of non-stop data centers and 24x7 colo sites by offering a complete range of consulting and support services.
Windows 10 MDT Engineer
Windows 10 Specialists
Progent's Windows consultants can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Windows. Remote and on-premises evaluation and migration services for Microsoft Windows 10 available from Progent include Return on Investment analysis, project coordination, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile management, telecommuter access, security and compliance, streamlined deployment and administration, network design, Wi-Fi support, business continuity planning, custom training for IT support staff and users, and post-migration consulting support.
Macintosh and Exchange Network Consultants
Spotlight and Outlook for Mac Network Consultants
Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft premier experts can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with colleagues who use Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can coexist, allowing Mac users to get and send messages, examine the Exchange global address list, copy addresses, synchronize calendars, and alert fellow workers to meetings via your Microsoft Exchange account. Progent will verify that your Microsoft Server is appropriately configured and that LDAP and Outlook Web connectivity are enabled. Progent also offers specialized one-on-one Entourage education.
ASA Firewall Network Consulting
24/7/365 Cisco Firewall Integration Troubleshooting
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can assist your company to maintain your existing PIX or Cisco ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, optimize, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Consultant Services CISSP Certified Cybersecurity
Consultancy CISSP Certified Security Systems Engineer
Progent's CISSP-premier network security consultants can help businesses of any size with any facet of information system security. Progent can help implement cost-effective security systems that guard a small office against advanced threats or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that accommodate local, remote, and mobile users accessing IT resources spread over a mix of physical datacenters and public and private clouds.
Linux Network Monitoring, Nagios and MRTG Specialists
MRTG Technical Support
Nagios and MRTG are useful, free monitoring utilities that run with Linux and can be used to monitor UNIX/Linux networks, Windows systems, or multi-OS situations where Linux and Windows run side by side. Nagios allows network managers to monitor network services such as SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher permits you to graph the traffic in and out of SNMP network appliances such as processors, routers, and switches. Progent's system integration experts can assist you to utilize both these utilities to tune and repair your system.
Independent Microsoft MCSE Contractor Remote Support Job
Contract MCSE Job Openings
Progent's Experts Group offers consulting in key fields that include Macintosh integration and applications; Consulting for Linux-based, UNIX, and Sun Solaris systems; MRP, Enterprise Resource Planning, or CRM consulting; Line-of-business and vertical program help; CIO, management information analyst, and project management outsourcing; Custom applications design and integration; Web, eCommerce, EDI, and client information portal development and deployment; DBM support and efficiency consulting; Management information expertise; and Telecom architecture consulting.
24-7 Hornetsecurity Altaro VM Backup and VMware Setup and Support
Altaro VM Backup Scheduling Support and Help
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted environments and also supports cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or onsite consulting services to help you to plan, deploy, optimize and debug a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology.
Cisco Content Distribution Manager Professionals
24/7 F5 Networks 3DNS Support Services
Progent offers high availability load balancing support that addresses system load balancing, load balanced program, network backbone routing, and content delivery products including F5 Networks 3DNS. non-stop load balancing providers for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.
SharePoint On-site Technical Support
SharePoint Portal Server 2003 On-site Technical Support
Progent's Microsoft-certified consultants can provide small and midsize companies IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and data. SharePoint Portal Server offers a common spot for your workers or customers to access, organize, share and manipulate relevant information, files, and software and to communicate with one another. It allows faster and better decisions, more efficient sharing across teams and more streamlined business processes. The primary goal of SharePoint Server is to bring together, in a productive way, all of the diverse sources of information accessible inside and without an organization. Windows SharePoint Services connect employees, clients, workgroups and projects with the information they've developed in a way that makes data easy to locate, retrieve and re-use.
Microsoft 365 PST migration Consultant
Support and Help Microsoft 365 IDFix
Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 and local Exchange deployments. This allows you to have some Exchange mailboxes located at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help you with any facet of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is carried out on schedule and on budget.
24 Hour ransomware removal and restore Consultant Services
Conti ransomware hot line Consultant
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Hyper-V 3.0 Server Online Troubleshooting
Microsoft Hyper-V 3.0 Server Consolidation Online Help
Progent's certified consultants can assist you to evaluate the possible advantages of Hyper-V-based virtualization for your company, conduct test installations to verify Hyper-V's operation with your production applications, assess your network and server architecture for optimal performance with virtual server solutions, assist you in moving to Windows Server 2008 and configuring Hyper-V, train your IT staff to monitor and manage Hyper-V, provide expert consulting support for enhancing the security of your virtual servers, design and test disaster recovery processes that maximize network availability, and deliver ongoing consulting and maintenance including affordable online repair and turn-key Help Desk services.
Cisco Certified PEN Testing Information systems Security Outsourcing
Top Ranked Cybersecurity Penetration Testing Cybersecurity Group
Stealth penetration testing is a key part of any comprehensive IT system security plan. Progent's security experts can run thorough intrusion tests without the knowledge of your company's in-house IT staff. Unannounced penetration testing uncovers whether current security defense systems such as intrusion detection warnings and event log analysis are properly set up and actively observed. Progent can provide ongoing autonomous PEN testing to map your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, stolen credentials, missing patches, and dangerous product defaults can be combined by threat actors into the multi-front attacks common to modern versions of ransomware.
Pennsylvania Network Outsource
CISSP Certified Expert Nebraska Computer Network Support Firms
Progent's Technical Response Center offers nationwide extended hours remote assistance for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals provide after-hours phone help and remote secure network access to troubleshoot and repair technical problems rapidly and affordably. The scope of IT experience available from Progent's staff of nationwide support engineers makes it possible to escalate even the toughest network issues to qualified specialists as required. For critical problems, the Technical Response Center tries to respond to your call for service in less than one hour.
SentinelOne Next Generation Endpoint Protection Specialists
SentinelOne Ransomware Recovery Consultant Services
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that includes AI software and advanced services to deliver comprehensive endpoint detection and response (EDR).
