Santa Rosa Consultants for IT Support Providers
Seamless Short-Term Support Team Expansion
Progent's Consulting, Help Desk Call Center, and Ticketing for IT Service Organizations in Santa Rosa
Progent's consulting support for network service firms in Santa Rosa California allows your company to provide your customers Progent's consulting and Help Desk Call Center support with your company's own branding as a transparent augmentation of your regular IT support group. These services can put you on the fast track to add to your client base, close gaps in your service catalog, satisfy your customers, and improve your profits.
Progent's roster of network infrastructure engineers, desktop integration and troubleshooting specialists, network admins, and data security consultants have acted as seamless expansions to the IT staffs of some of the world's biggest IT service firms. Progent's range of technical knowledge allows you to widen the scope of your IT service business, and Progent's transparency lets you elevate and protect your branding.
Progent is a network support firm with 20 years of experience providing online expertise to small and mid-size companies. Progent is a Microsoft Certified Partner and has one of the biggest teams of Cisco CCIE network infrastructure engineers of any private IT services company in the world. Progent has provided remote technical assistance and advanced consulting to clients in every state in the country. (See testimonials from Progent's customers.)
Providing Progent's Services Under Your Own Brand
Progent's consulting program for network service providers features seamless resale to your clients of professional services. Progent invoices you directly and works under your direction to provide your clients consulting and support services under your branding. In addition, Progent offers an affordable Extended Hours Support Service for clients who require access to 24x7 support.
Help Desk and Ticketing Services for IT Service Organizations
Ticketing is the enabling technology behind a successful service desk. But modern ticketing systems are not just costly to license and staff, but also challenging to configure and manage. Small or niche IT service firms do not have the necessary budget or personnel. Progent's Help Desk and ticketing solution gives IT support firms a practical way to keep their own branding while providing their clients world-class desktop support services built around an advanced ticketing system and reinforced by fast escalation to high-level experts.
Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Firms
Progent's Help Desk and ticketing program for IT support companies takes advantage of Progent's investments in highly scalable ticketing technology, an online desktop support staff, and a group of geographically distributed subject matter experts. You can use Progent's ticketing platform exclusively or Progent can establish data interchange with your current ticketing system. The standard and optional features available with Progent's Call Center and ticketing solution enable your IT service firm to increase your physical and virtual support volume, the diversity of technologies your business can handle, the number of locations you can service, and your overall availability.
Important features of Progent's Call Center and ticketing program for IT service firms include:
- Progent's remote desktop support staff delivers Level 1 end user support with 1-hour service level agreement to begin work during standard business hours.
- Normal service times are from 5am to 7pm Pacific Standard Time (PST), five days a week.
- Extended hours support is offered at additional cost.
- Optional on-premises support in major metro areas is offered throughout the country at additional cost.
- You have full control of your customers and billing.
- Your customers submit incident reports through your branded Internet portal, an 800 number, or by sending a request to your assigned mailbox.
- Each client request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated remotely while they are active.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your SMEs.
Progent's Consulting Expertise for IT Service Providers
Progent's consulting expertise for IT service providers allows your support team to become a sole source for practically all IT guidance and troubleshooting your customers may require. You can build your staff and core in-house competencies steadily without having to say no to new business due to a lack of expertise or a shortage of bandwidth.
Key aspects of Progent's Reseller Program for Network Service Firms include:
- Transparent Service Delivery: Progent acts as a transparent supplement to your in-house IT service team, responding to your direction, and invoices you instead of your client.
- Granular Billing: Progent charges on a per-minute basis to reign in costs.
- Extensive Service Reporting: Progent uses an enterprise-class service reporting platform to make sure all services performed are thoroughly documented. This makes it easy for support group to shift account responsibilities to in-house personnel when you have sufficient staff and relevant skill sets.
- Safely Expand Your Service Business: You can quickly and safely accept additional jobs beyond your main areas of excellence and serve new geographies without assuming the risks involved with expanding your head count too rapidly.
- Strengthen Your Name: You can improve your mind share as a comprehensive IT support firm by delivering more solutions to more customers using your own company name.
- Add to Your IT Support Portfolio: Progent can provide top-tier support in a wide range of technologies and can act as a reliable reservoir of skills for expanding your IT service business.
- Rapid Escalation: Thanks to a large team of senior IT experts available, Progent can transition quickly from Tier 1 to Tier 3 support so even the most challenging issues get resolved fast.
- Keep Your Clients Happy: Satisfied clients are loyal. By teaming with Progent, you can keep making your customers successful without ever requiring clients to look for help from other support firms.
- Remote Support Experts: For two decades, Progent has delivered online IT support from Call Center services to high-level consulting. Effective online support saves money while delivering quick solutions.
- Advanced Industry Certifications: Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance experts have earned advanced certifications including CISSP-ISSAP, CISM, and CRISC. Find out more details about Progent's certifications.
Progent's Practice Areas for Santa Rosa, California Businesses
Progent's nationwide roster of certified consultants can provide Santa Rosa, California companies a broad array of remote consulting and debugging expertise. Areas of expertise offered under Progent's reseller program for IT service providers include:
- Exchange 2019 Consulting
- Microsoft Exchange 2016 Integration
- Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 11 Migration Support Services
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Migration
- Active Directory and Microsoft Entra ID Design
- Office/Microsoft 365 Configuration
- Dynamics GP (Great Plains) Consulting
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Remote IT Support
- Work from Home Support Services
- Cisco Infrastructure
- Juniper Infrastructure
- Cisco Routers Consultants
- Cybersecurity Expertise
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Setup
- Call Center Services
- Desktop Support
- Colocation Center Support
- Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Development
- Virtual Server Automation
- Rapid, Affordable .NET Software Development.
- Windows Hyper-V Configuration
- VMware vSphere and vCenter Integration
- Citrix XenApp Integration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Support
- Smartphone Integration
- Apple iPhone Integration
- Google Android Phone Management
- Ransomware Defense/Recovery
- Backup/Restore Solutions
- Cisco VoIP Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi 6/6E Access Point Integration
- Wi-Fi Site Assessments
Find Out More Details About Progent's Reseller Program for Network Service Organizations in Santa Rosa, California To learn additional information about Progent's consulting program for IT service organizations in Santa Rosa, California, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Microsoft Certified Expert IT Consulting 64-bit Upgrade
Urgent 64-bit Computing Services
Progent's Microsoft-premier engineers can assist you to enhance your application servers and/or desktops from 32 to 64 bits. Progent can assist you to calculate the risks and advantages of moving to 64-bit computing, design an affordable migration strategy that reduces operational disruptions, and deliver economical, professional remote support to aid your organization to install 64-bit operating systems and applications on your existing hardware.
Anti-Spam Consultants
Anti-Virus Technology Consulting
E-Mail Guard is Progent's affordable antispam and virus defense service that gives small companies enterprise-quality protection against spam, viruses, DHA attacks, and other types of e-mail-based assaults on IT systems. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated library of web-managed antispam and antivirus services that stop email assaults before they are able to penetrate the corporate firewall. Perimeter Manager also allows administrators track and control their e-mail application, irrespective of server platform, hardware type, or geographic location.
Consulting Services Microsoft Dynamics NAV
ERP Programming Company
Besides providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, management help, migration assistance, and 1-on-1 or group online training customized to meet your particular needs. Progent's experts also can show you how to build and maintain a secure, robust network infrastructure to run your ERP, MRP and accounting solutions.
Technology Professional Hyper-V Virtual Server
MS Hyper-V Virtual Server Support Services
Progent's network consultants can assist you to evaluate the possible advantages of Hyper-V-powered virtualization for your company, perform pilot implementations to validate Hyper-V's operation with your line-of-business applications, assess your network infrastructure for smooth operation with virtualization solutions, help you in moving to Windows Server 2008 and setting up Windows Hyper-V, educate your IT staff to monitor and manage Hyper-V, provide world-class consulting support for improving the protection of your virtual machines, establish and validate disaster recovery processes that maximize network uptime, and provide continuing consulting and maintenance including low-cost online troubleshooting and turn-key Help Desk services.
On Demand Staffing Services Professionals
Supplemental Staffing Setup and Support
Progent's temporary IT staffing services allow businesses to respond to the need for IT professionals without dealing with the expense and hassle associated with vetting and recruiting reliable technical workers and without adding to your full-time head count.
Meraki Wi-Fi Access Point Information Technology Consulting
Meraki Wi-Fi 6 Access Point Upgrade Setup and Support
Progent's Cisco-certified Wi-Fi networking consultants can provide online and on-premises consulting and support services to assist your organization to plan, configure, manage, optimize, and repair Wi-Fi networks that incorporate Cisco's Meraki APs. Progent's experts can also assist you to plan and deploy hybrid networks that combine local and cloud-based resources and that provide seamless connectivity, enhanced security, unified management, and consistent operation for all your wired and wireless devices.
Network Consultants Firewall and VPN
Intrusion Detection VPN Security
Progent provides companies of any size professional consulting for Intrusion Protection products and IPsec VPN technology from major firewall and Virtual Private Network security vendors such as Palo Alto Networks, Check Point Software, Juniper, Fortinet, and Symantec. Progent can show you how to create a comprehensive security plan and select appropriate technologies from multiple vendors to achieve your security objectives while staying within your spending restraints.
IPsec VPN Cybersecurity Organizations
Intrusion Protection Systems Protect
Progent offers organizations of any size expert consulting for Intrusion Protection Systems and IPsec VPN solutions from major firewall and Virtual Private Network security companies such as Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and Symantec. Progent can help you design a detailed security plan and select appropriate technologies from multiple vendors to support your security objectives while sticking within your budget restraints.
Exchange 2003 Consulting
Microsoft Exchange 2003 Computer Consultants
Progent's expert support team can show you how to design and deploy an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids network downtime, reduces ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-location migrations, Progent offers the knowledge and experience to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting services include expertise with the configuration of third-party enhancements of Exchange 2003 Server that are in keeping with your business needs.
Maze ransomware recovery Professionals
ransomware cleanup and file restore Specialist
Progent's proven ransomware recovery consultants can assist you to reconstruct an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Immediate Windows and UNIX Technology Professional
Expert Microsoft Certified Specialist Windows and UNIX
Progent can help your company to design and implement a smooth transition from a UNIX-based IT environment to a network based on MS Windows and suited for running Microsoft's powerful office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can assist you to guard your information and minimize business discontinuity by designing an efficient migration strategy that protects your existing assets in UNIX application and infrastructure. UNIX-to-Windows transition support services offered by Progent include evaluation of current infrastructure, migration strategy and validation, Exchange migration expertise, information and application transition, and processor and storage transition and economization.
Cisco Router Migration Consultants
Small Business Computer Consultants Cisco Router
Progent can provide rapid remote access to Cisco CCIE network infrastructure experts. Progent's CCIE engineers can connect to your network using advanced remote support tools to provide quick and affordable troubleshooting and repair of urgent network infrastructure issues.
MRTG Network Consultants
MRTG for Linux Engineer
Network monitoring commonly entails observing a network's resource usage to help identify data traffic backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that work under Linux and can be used to monitor multi-OS networks where UNIX and Windows coexist. Progent's network support engineers can show you how to take advantage of both these tools to optimize and repair your network. Progent's Linux consulting professionals offer small companies and programmers assistance with managing and servicing UNIX/Linux and Solaris networks that work with Microsoft-based products.
Online Technical Support SQL Server 2017 Mobile Reports
SQL Server 2017 Express Remote Technical Support
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business benefits of migrating to SQL Server 2017 and can assist your organization to plan and carry out an efficient migration of your databases and applications to any deployment architecture including onsite, cloud-based, or hybrid. Progent's consultants offer online or on-premises support services ranging from on-demand architecture review or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 project is successfully completed on schedule and within budget.
Technology Consulting Services Sales Office
Open Now Branch Office Consultant
Years of background providing Microsoft support and Cisco network consulting has allowed Progent to develop an unmatched ability for supporting branch offices that need network service with the responsiveness associated with with small organizations but which includes professional communications, complete documentation, and adherence to corporate IT standards. If your enterprise maintains a branch office situated anywhere in or any area served by Progent's engineers, Progent can provide a broad range of in-person and off-site IT support services and system design expertise.
Emergency Engineer Windows 2000
Top Windows 2000 Server Support Services
Progent's certified Windows 2000 consulting staff can show you how to optimize the capability of your current Windows 2K Servers and can streamline system management, offer tech support and repair, and enhance security. Progent can also show you how to design, justify, and implement a plan to upgrade from Windows Server 2K to Windows Server 2003. Progent is expert in designing pilot programs to reduce the obstacles associated with moving to Windows 2003 Server by uncovering potential hardware and software compatibility problems.
Meraki Switch and AP Consulting
24 Hour Meraki Switch and Access Point Troubleshooting
Cisco's Meraki MS family of access and aggregation switches are intended for environments ranging from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote consulting to help you to design and deploy an efficient network architecture based on Meraki MS switches, simplify network administration with Meraki's cloud-centric management tools, define policies to ensure compliance, create and validate a disaster preparedness strategy, and resolve technical issues related to any facet of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a cohesive networking solution.
Cisco Certified Experts Flex Series Wireless Controller Consulting Services
2500 Wireless Controller Troubleshooting
Catalyst line of wireless controllers streamline the administration of Wi-Fi networks by unifying the provisioning and control of Wi-Fi access points, tuning Wi-Fi performance by reducing the impact of RF congestion, enhancing Wi-Fi uptime with fast auto-failover, and strengthening data security by detecting threats and filtering network traffic according to user type and location. Progent can help your business to configure Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's modern Wi-Fi controller technology.
Remote Troubleshooting Windows Server 2012R2 Live Migration
Consulting Windows Server 2012 R2 Clustering
Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, tune your network for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support team, develop an enterprise-wide security strategy, streamline network management, help with creating applications, and build and validate a DR/BC plan.
Remote Troubleshooting ProSight ECHO Managed Cloud Backup Services
Offsite Automated Backup Services Consulting Services
ProSight ECHO Data Protection Services from Progent offer small and medium-sized organizations a low-cost and fully managed service for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of critical files, applications and virtual machines that have become lost or corrupted as a result of hardware breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can deliver advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, and PCI and, when necessary, can help you to recover your business-critical information.
Support for IT Service Providers Integration Services
Remote Support Services Consulting Support for Network Service Firms
Progent's Support for IT Service Providers lets you take advantage of Progent's information technology experts under your own service brand as a seamless extension of your network consulting team.
WatchGuard Firebox M590 Firewall Consulting
WatchGuard Firebox M270 Firewall Network Consulting
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
Microsoft Certified Windows 10 OneDrive Troubleshooting
24 Hour Consult Microsoft Windows 10 Assessment and Deployment Kit
Progent's Microsoft-certified consultants can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Windows. Online and onsite evaluation and upgrade support for Windows 10 provided by Progent's experts include Return on Investment analysis, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile management and synchronization, telecommuter connectivity, data and identity security, streamlined deployment and management, infrastructure design, Wi-Fi support, disaster recovery planning, custom training for network management staff and end users, and ongoing consulting support.
24 Hour Azure AD Support and Integration
Active Directory Specialists
Progent can assist you to design and carry out an efficient migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management across on-premises and Azure assets.
Remote Computer Support Professional
Emergency On-site Support Remote Support Services
For mid-size businesses looking for network consulting services, Progent offers an array of alternatives including local help, remote assistance, off-site Help Desk, 24x7 support with remote system monitoring, temporary staff augmentation, site relocation support, software development, and expert consulting. For medium-size companies in California or other regions serviced by Progent's onsite consultants, Progent provides professional on-premises support for solving technical problems quickly and affordably.
CRISC Certified Risk and Information Systems Control Consultant
CRISC Certified Risk and Information Systems Control Specialist
Progent offers the services of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management (ERM) solution following leading practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget.
SQL Server 2017 SSRS Network Consultant
After Hours SQL Server 2017 R Services Professional
Progent's Microsoft-certified SQL Server 2017 experts can assist your organization to plan and implement a smooth migration from your existing SQL Server databases and applications to SQL Server 2017.
Consultants Virtual Applications Hub
XenApp Virtual Application Delivery Engineer
Progent's Citrix-certified experts can assist your business to plan, install, administer, and support a virtual application delivery and management system built on XenApp. Progent's Cisco CCIE network engineers can help you optimize your network for delivering server-side and client-side applications, and Progent's datacenter support consultants can help your organization to administer and maintain an off-site datacenter that offers high uptime, enhanced security, and fast recovery.
Developer Firms Microsoft Azure migration
Azure cloud migration Contract Programming Firm
Progent can assist you to design and carry out an efficient move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity management across onsite and Azure assets.
Microsoft Exchange Server Remote Technical Support
Microsoft Exchange Server 2000 Help Center
Progent's Microsoft-certified consultants average more than a decade of experience providing messaging solutions for customers that range from small businesses to global enterprises. Progent provides economical consulting for all editions of Microsoft Exchange Server to strengthen email and virus protection, design fault tolerant email systems, and implement off-site and mobile email access. Progent's Microsoft Exchange consulting services can help you in designing and carrying out a migration from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Exchange 2019 Server. Progent also provides support for Windows 10 and Windows 11 clients using Outlook and can help you integrate Microsoft Outlook Web App for popular browsers. For email virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard managed services.
Deploying Phase: Implementation Consulting Service Firm
Envisioning Phase: Requirements Definition Computer Consultancy Firm
In conducting consulting projects for corporate clients, Progent uses a structured approach based on specified milestones so as to meet budgetary, scheduling and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures derived from the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, pilots, design adjustments, and professional implementation. All facets are documented to make available a detailed description of IT services performed and to help in downstream network maintenance.
Computer Consultation Microsoft and Apple Mac Desktop
Microsoft and Apple Mac Desktop Manage
Progent can deliver a variety of economical remote and onsite support services to help you to configure, manage, and debug desktops and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
Open Now Wireless Security Scan Specialist
Consultants External Security Scan
Progent has put together two ultra-affordable service packages intended to enable small businesses to get an objective network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, a security expert runs an extensive examination of your network from beyond your firewall to uncover possible risks in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Checkup, a certified security professional runs a network scan from an authorized computer inside your firewall to uncover the risk to inside assaults. The two security inventory packages are set up and run from a secured external site.
Offsite Managed Data Backup/Recovery Services IT Consultant
ProSight ECHO Hybrid Cloud Data Backup Services Support and Setup
ProSight ECHO Data Protection Services from Progent offer small and mid-sized businesses a low-cost and fully managed service for cloud backup/disaster recovery. ProSight DPS automates and monitors your backup activities and allows rapid recovery of critical data, apps and VMs that have become unavailable or damaged as a result of hardware failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery specialists can deliver advanced support to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to recover your critical data.
Hawaii Upgrade
24/7/365 Problem Resolution Indiana
Progent's Technical Response Center (TRC) offers affordable nationwide after-hours online help for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals provide extended hours telephone support and remote secure network connection to troubleshoot and resolve technical problems rapidly and affordably.
Configuration Hornetsecurity Altaro VM Backup
Configuration Hornetsecurity Altaro VM Backup and VMware ESXi
Altaro VM Backup from Hornetsecurity provides small organizations a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or on-premises consulting services to assist you to plan, install, manage and debug a modern backup and disaster recovery system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup technology.
Catalyst Switch IOS XE Configuration
Catalyst Switch IOS Troubleshooting
Progent's Cisco-certified CCIE consultants can assist you to set up, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and migrate smoothly from outdated appliances to modern devices.
MSP360 Desktop Backup Online Consulting
MSP360 B2 Backup Storage Onsite Technical Support
Progent can help you to design, implement and administer a backup plan built around MSP360 Backup software to protect your IT assets residing on any leading public cloud. Progent offers monitoring and remote management to protect against data loss resulting from human miscues, software errors, malicious insiders, and malware assaults such as ransomware.
