Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
Headquarters
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

Progent's computer consulting for small organizations in Citrus Heights are concentrated on customers who require quick and economical help with system stability, security, productivity, administration, or repair. This short selection of Progent's engineering support services and networking expertise will provide a sense of the ways Progent can assist your company to increase the business value of your information network.



  • Progent can deliver a wide range of cost-effective consulting and support services to assist your business to deploy, integrate, repair, and manage workstations and laptops based on Microsoft Windows, macOS and OS X, or various versions of Linux. Progent's desktop PC support services include Windows 10 planning consulting, Microsoft Windows 8.1 configuration and support, Microsoft Windows 7 maintenance, MS Office and Office 365 integration and training, and 64-bit operating system upgrades.

  • Cisco Unified Communications Manager (CUCM), formerly named CallManager, is the core of Cisco's collaboration platform. Unified Communications Manager and Unified CM Express (CME) offer a modern IP-PBX solution by integrating with applications that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's CCIE-certified Cisco Unified CM consultants can help with any aspect of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco VoIP phones and video phones, designing dial plans, configuring SIP PSTN trunks and CUBE internetworking, installing Cisco ISR routers with CUBE support, creating Cisco UCS server failover solutions for high availability, and integration with Microsoft Exchange and Skype for Business.

  • Progent's certified Windows 7 migration engineers can assist you to administer and maintain Microsoft Windows 7 PCs. Progent's consultants can also help you to estimate the potential business advantages of moving to Windows 8.1 or Windows 10. If you decide that it makes sense for your business strategy to upgrade, Progent's Windows 8 migration consultants and Windows 10 integration consultants can assist you to design and implement an efficient migration to Windows 10.

  • Progent's certified Windows 8.1 experts can provide a range of network consulting services to assist organizations of any size to support, administer, and troubleshoot networks that incorporate desktops, laptops, tablets, or smartphones based on Windows 8.1. Progent's consultants also offer Windows 10 migration help.

  • Progent's Technical Response Center is committed to providing the best quality of remote network support services available for both urgent and standard issues. For urgent problems that affect multiple users, key people, or a line-of-business program, the TRC will respond in one hour or less. For standard problems, the TRC will respond within two hours. Under any circumstance, your trouble ticket will be generated quickly and accurately, you will be sent a confirmation from the ticketing system, and the TRC will get in touch with you regarding each resolved problem to confirm you are satisfied with the outcome and ready to close the ticket. Find out more concerning Progent's TRC Customer Commitment.

  • Progent provides live remote webinar training classes. Virtual interactive webinars offer a convenient and low-cost option for training your IT workers to operate a wide range of key applications such as Office and Office 365 releases of Excel, Word, PowerPoint, Outlook, Publisher, and Project. Progent also offers customized training for MS Dynamics GP. In addition, Progent offers onsite training for clients in Northern California and major cities across the United States.

  • Progent produces complete and meaningful documentation of all support activity to ensure customers don’t ever feel “captive” to their support provider. Progent sends email documentation of services immediately after completion of each service interaction, and also sends a hard copy along with monthly invoices. Complete IT support reporting makes it easier for clients to transfer to a different support organization or assume more support responsibilities in house. Complete support documentation also provides IT managers the information required to determine the value of maintenance services and produce more realistic IT budgets.

  • Progent's experts in Mac technology can assist the creative aspect of Apple macOS and OS X systems by offering support services and education in graphics, audio, and video. Progent's consultants can provide help in a variety of macOS and OS X applications including Photoshop, Illustrator, Logic Pro, Digidesign Pro Tools, Apple Final Cut Pro, and Adobe After Effects. Progent can also help you with discrete projects such as digitizing audio or video or building an audio post production lab.

  • Progent's certified Microsoft Exchange Server 2016 consultants and Exchange 2013 consultants can deliver low-cost online and onsite support to implement your upgrade to Microsoft Exchange Server 2016 or Exchange Server 2013, generate extensive documentation of your new email environment, train your network support staff and end users to get them up to speed rapidly on Exchange 2016 or Exchange 2013, and offer ongoing management consulting and engineering help.

  • Progent's certified Office and Office 365 consultants can assist companies to integrate Office desktop and Office 365 apps including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a seamless solution that provides quick return on investment and enables better business results. Progent can help your company to interface Microsoft Office or Office 365 applications with one another and with additional core Microsoft platforms such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed locally or in the cloud. Progent can also assist you to fix compatibility problems with different releases of Microsoft Office and can provide live online Office and Office 365 training to individuals and teams.

  • Microsoft Lync 2013, rebranded Skype for Business, allows businesses of all sizes to build a manageable and secure communications environment that supports a BYOD computing model with instant messaging (IM), presence, audio/video and web meetings with app sharing and whiteboard, as well as IP-based and PSTN calling enabled for a wide range of stationary PCs and mobile devices. Progent's Microsoft-certified Lync 2013 experts can assist your company to assess the advantages of Lync Server 2013, create an in-house, cloud-resident (with Lync Online) or hybrid topology suitable for your present and long-term plans, deploy Lync Server 2013 in a way that expedites your return on investment, and provide live webinar and on-premises training to your IT staff and users. Progent has expertise in critical components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with key Microsoft Office and Office 365 apps such as Outlook clients, Word and PowerPoint. Progent's Microsoft Skype for Business consultants can also assist you to design and carry out a smooth migration to Skype for Business.

  • Windows Hyper-V 2016 incorporates core features first designed for and refined on Azure, one of the world's biggest public clouds. This dramatically enhances the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving security, availability, expandability, manageability, reliability and recoverability. Progent’s Microsoft-certified Windows Server 2016 Hyper-V consulting team can assist you to assess the benefits of Hyper-V 2016 for your organization, set up test systems to verify the ability of Hyper-V 2016 to run your critical workloads, design an efficient network architecture for a cloud-centric or hybrid installation, develop and carry out a smooth upgrade strategy, educate your IT administration and support staff, and provide ongoing consulting and debugging support to ensure that your Hyper-V 2016 solution delivers maximum business benefit.

  • Microsoft Dynamics GP 2015 R2 introduces a new design that improves cloud integration, works with popular smart phones and tablets, permits one-time login with Azure Active Directory, and strengthens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers offer the broad technical skills and hands-on experience to resolve the critical technical and business issues involved with deploying and managing Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will optimize the business value of your investment in this mission-critical platform.



    More Facts

If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you are in need of computer assistance, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified professional, call 916-910-1200 or visit Contact Progent.
















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