Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
Headquarters
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

Progent's experts knows how to deliver a wide range of engineering and technical support assistance for IT networks based on any mix of Microsoft, Cisco, Apple, and Linux/UNIX platforms. Services offered to small and mid-size businesses in the Hayward neighborhood by Progent's staff of Microsoft and Cisco certified engineering experts include:



  • Progent's Cisco-certified consultants offer Cisco Aironet wireless access point consulting and Cisco Wi-Fi controller expertise so you can benefit from the IEEE 802.11ac Wave 2 WiFi specification to get three times the performance for your Wi-Fi LAN while increasing the coverage area.

  • The extensible architecture of Microsoft Dynamics GP (formerly Great Plains) makes it easier to craft customized Dynamics GP applications that offer all of the basic functionality of popular Dynamics GP solutions but also meet the individualized needs of your business. With the help of to the Modifier with Microsoft Visual Basic for Applications, applications developers can work with the most popular customization environment in the software industry to tailor Microsoft Dynamics GP information views, add or modify business logic, and personalize forms and reports. Progent's Office 365 consultants can help you to benefit from Dynamics GP's integration with Microsoft Office and Office 365 apps. Progent's experience with Microsoft .NET support, Microsoft SQL Server 2016 integration and Microsoft SQL Server 2014 programming, and programming background with VBasic, Dexterity, XML and other developer systems make it possible to design customized line-of-business applications and web commerce solutions that integrate tightly with Microsoft Great Plains.

  • In addition to supporting a diverse range of security solutions from Microsoft and Cisco, Progent offers small and mid-size businesses expert help for products from other major Firewall vendors including Checkpoint Software, WatchGuard, Netscreen, SonicWALL, and Symantec-Raptor. Progent can help you design a detailed security strategy and choose the right products from multiple suppliers to support your security goals while sticking within your budget restraints.

  • Progent's Virtual Call Center support services are a seamless expansion of your internal IT service staff. This can include high-end call center features such as a special phone number with customer-specific greeting. Progent can also rout calls directly to staff technicians who are specifically set up and trained to handle your account. Also, Progent's Helpdesk professionals can use trouble tickets with any customer trouble ticket system for transparent integration with your in-house technical services group. Advantages of Progent's Virtual Computer Support Helpdesk services include high-end Microsoft and Cisco Helpdesk expertise the minute you call, seamless expansion of your in-house resources, comprehensive help for urgent client issues, and per-minute billing.

  • Virtual compute, storage and networking techniques enable businesses to optimize utilization, simplify network management, and enhance workload availability and data protection. run several virtual machines on a single physical computer. Common applications for virtual servers are hardware efficiency, low-cost hosts for programs that only run on older OS software, and economical quarantining of software development or testing environments from production systems. Progent's virtual server engineers can provide Microsoft Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting, Windows Server 2008 Hyper-V Virtualization help, VMware vSphere configuration and troubleshooting, VMware NSX virtual network design and management, and Citrix XenServer virtual server assistance. Progent can deploy virtual machines to optimize performance, fault tolerance and ease of administration while simultaneously lowering costs; suggest and verify business recovery strategies that reduce downtown in the event of a major failure; and provide ongoing maintenance, repair, and engineering assistance as virtualization technology evolves.

  • Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to help evaluate your company's ability to block or recover rapidly after a ransomware incident. Progent will consult with you personally to collect information concerning your existing antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient security and backup system that aligns with your business needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report.

  • Progent can provide the cost-effective support of remote Internet connectivity consultants to assist your company to evaluate or enhance your Internet services so your Internet access solution meets your business requirements. Support services provided by Progent's engineers include assessment of your existing bandwidth use, carrier and service plan comparison and ordering, network provisioning, and managing a smooth switchover to a different ISP and/or service arrangement. Network provisioning can include optimizing existing routers and switches and configuring additional ones, implementing firewalls, and designing dependable BGP architectures.

  • Progent's Cisco-certified SIP infrastructure consultants and CUBE configuration experts can help organizations of any size to plan, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-connected SIP trunks. Progent can provide cost-effective remote or onsite support to help businesses to move smoothly to a productive unified communications environment that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync for access to a SIP-based IP PSTN trunk.

  • Progent's iPhone and iPad integration consultants offer cost-effective remote assistance to help you to design, deploy, and fix any facet of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you through specific technical bottlenecks or long-term engagements to help you complete business-critical initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you create or maintain a resilient, secure and efficient infrastructure that aligns with your mode of computing. Progent can also provide online or onsite training to show you how to manage and use your iOS devices in a secure, team-oriented environment that maximizes the strategic value of your information system.

  • Progent's consultants for Mac technology can support the creative aspect of macOS and OS X systems by providing support services and knowledge transfer in graphics, sound, and video. Progent's consultants can offer expertise in a variety of Apple macOS and OS X desktop applications including Photoshop, Illustrator, Logic Pro, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent can also assist you with specific projects like scanning or digitizing audio or video or setting up a video post production facility.



    More Facts

If your small business is in the San Francisco East Bay area and you require computer support, information technology outsourcing, or high-level services from a certified Progent professional, call 510-300-1400 or visit Contact Progent.
















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