Onsite Service Available in Morgan Hill, Gilroy

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
Headquarters
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

Progent's experts knows how to provide a broad selection of engineering and technical support help for IT networks based on any combination of Windows, Cisco, Apple macOS and OS X, or Linux technologies. Network services offered to small companies in Morgan Hill by Progent's team of Microsoft and Cisco certified consulting professionals include:



  • Cisco Unified Communications Manager (CUCM or Unified CM), originally named CallManager, functions as the core of Cisco's collaboration portfolio. CUCM and Unified CM Express provide a location-independent IP-PBX solution by integrating tightly with unified messaging applications that include Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's CCIE-certified CUCM consultants can assist with any aspect of Unified CM setup and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop video phones, designing dial plans, integrating SIP PSTN trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE networking support, creating Cisco UCS server failover systems for high availability, and integration with Exchange Server.

  • Progent's easy per-minute billing model has no complex contracts, retainers or hidden fees. Many other companies have minimum charges or other additional charges that increase service. For remote support during regular working hours, you pay only for the time spent working on your issue. If it only takes ten minutes to fix your problem, then you only pay for ten minutes. For regularly scheduled onsite service work booked more than twenty-four hours in advance, you are charged only for the time when Progent's expert is actually on premises solving your issues. Just Progent's competitive per-minute rate. For emergency same-day on-site service calls, you may be charged for our consultant's travel time, but not a higher emergency rate. Because Progent maintains a large pool of expert consultants located throughout the entire San Francisco Bay Area service territory, an available engineer is typically near to assist. Progent can also provide onsite technical support to most zip codes in the United States within 24 hours of receiving a service call. Progent's online support group has delivered help to small companies in every state (See Progent's customer testimonials.)

  • Progent's eCommerce software consultants can help your company to set up an e-commerce environment that is secure, reliable, and responsive. Progent can also enable you to architect a web site that is tightly integrated with your sales and supply chain software to lower the expense and increase the stability of web-based B2B, business-to-consumer, or buy-side to sell-side commerce. Progent can help you architect specialized web software based on industry standard programming utilities or tailor off-the-shelf software products so that they address your specific business needs. For database-driven web applications, Progent can provide the services of certified Microsoft SQL Server programmers, Oracle programmers and database administrators, MySQL experts, and Microsoft Access application developers.

  • Virtual compute, storage and networking technologies allow businesses to maximize utilization, streamline network administration, and improve workload continuity and data protection. operate several virtual servers on one actual computer. Typical applications for virtualization are resource consolidation, low-cost platforms for applications that require outdated OS software, and economical quarantining of application programming or testing environments from on-line systems. Progent's virtual server engineers offer Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting, Windows Hyper-V Virtualization consulting, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX network virtualization design and integration, and Citrix XenServer virtual server assistance. Progent can install virtual servers to optimize performance, fault tolerance and manageability while at the same time cutting costs; propose and verify business recovery plans that minimize productivity loss in the event of a catastrophe; and provide ongoing maintenance, troubleshooting, and engineering services as virtualization technology advances.

  • VMware's NSX virtual network platform enables you to build complete logical networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high degree of automation regardless of the hardware making up the basic IP network. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, upgrades and fixes and can generate reports to confirm complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can rapidly recover the complete virtualized network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help your organization to plan, configure, test and manage a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.

  • Progent's Virtual Helpdesk services are an integrated extension of your internal IT support staff. This can include advanced call center features such as a dedicated phone number with customer-specific greeting. Progent can also rout calls automatically to staff technicians who are specifically set up and trained to handle your needs. Also, Progent's Helpdesk staff can manage trouble tickets from any customer trouble ticket software for smooth integration with your internal technical services group. Advantages of Progent's Virtual Network Support Helpdesk services include professional Microsoft and Cisco Help Desk Call Center expertise the minute you call, transparent extension of your internal support staff, comprehensive support for urgent client problems, and per-minute billing.

  • Progent can provide your small business online access to MS Exchange 2016 planning and deployment consulting services, certified Exchange Server 2013 integration consultants, Microsoft Exchange Server 2010 experts and Exchange Server 2007 support professionals to design a fault-tolerant email system that provides protected email access throughout your organization. For mobile workers with portable devices, Progent offers Apple iOS, Android, and Windows tablet and smart phone integration support and Blackberry management expertise.

  • Progent's Juniper Networks-certified NetScreen engineers can help you to configure and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to more current Juniper products, and troubleshoot infrastructure problems in all-Juniper or mixed-vendor systems.

  • Progent provides a selection of budget-friendly, flat-rate managed services intended to allow small and medium-size businesses to utilize the same best-of-breed technology used by some of the world's leading corporations. Progent's ProSight portfolio of network management outsourcing services addresses all key facets of modern networking including email content filtering, security and compliance, patch management, automated backup and disaster recovery, network infrastructure management, private cloud hosting, and IT asset documentation management. To download Progent's eBook on the benefits of ProSight managed services for small and mid-size businesses, click:10 Benefits of ProSight Managed IT Services.

  • Progentís business information reporting experts offer online and on premises consulting to assist you with any facet of business intelligence reporting from debugging or enhancing applications to planning and implementing an advanced business intelligence environment. Progent's management reporting consultants can assist your company to support your current reporting environment, assist you to migrate reports and databases from a legacy reporting platform to a modern one, and provide as-needed remote training to meet your specific requirements. Progentís business reporting and analytics consultants can provide experience in the leading business analytics reporting and visualization tools such as the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot and Power View, Report Designer and Report Builder.

  • Progent's Meraki wireless access point experts provide remote and on-premises support to help organizations of all sizes to plan, deploy, manage, upgrade or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help you to set up and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology including switches, routers and firewalls to create a seamless ecosystem that provides identical connectivity, performance, security, manageability and availability for wired and wireless users regardless of their location or computing device. (Check out Cisco Meraki switches consulting and troubleshooting services.)



    More Facts

If your small business is in Morgan Hill, Gilroy or anywhere in the Silicon Valley area and you are in need of technical support, IT outsourcing, or high-level expertise from a certified Progent professional, call 408-465-8400 or visit Contact Progent.
















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