Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 707-772-1334

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 415-321-5400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 101 Cooper St
Santa Cruz, California 95062
Sales Phone: 831-824-2134

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

Progent's experts can provide a broad selection of consulting and support assistance for computer systems powered by any mix of Windows, Cisco, Apple Mac, and Linux/UNIX technologies. Support services offered to small and mid-size companies in Walnut Creek by Progent's team of seasoned technical experts include:

  • If your network includes Cisco routers, you could be using an outdated release of IOS, the network OS used in almost all Cisco router as well as the latest Cisco switches. Cisco frequently publishes updates to IOS in order to correct problems, shore up security gaps, or improve features. Unfortunately, upgrading Cisco IOS and other Cisco OS platforms can be a challenge, depending on your Cisco appliance and your system infrastructure. For example, there could be limited local Flash storage that could cause a new software release to operate improperly. Progent's Cisco CCIE-certified consultants offer a broad selection of services associated with upgrading Cisco IOS or any Cisco control software such as IOS XR, CallManager or Unified Communications Manager (CUCM). Progent can perform version audits of your Cisco software, propose appropriate updates, provision Cisco devices, copy software images/, activate and verify your new software, optimize performance, resolve issues, and teach your network support staff how to utilize all important new features.

  • Progent employs a team approach to problem escalation, making it efficient to fix even the most challenging technical issues that can crop up occasionally. By leveraging 100s of man-years of experience from Progent's Microsoft and Cisco-qualified experts, Progent can quickly and affordably repair issues that would baffle ordinary computer service organizations. Working with thousands of businesses on implementation and troubleshooting jobs annually provides Progent a well-grounded perspective concerning which approaches work and which do not in resolving network issues.

  • Progent's ProSight Active Security Monitoring service is a next-generation endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis technology to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily evade traditional signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to manage the entire malware attack progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats. Find out about the complete ProSight portfolio of low-cost network monitoring and management services for small and medium-size organizations

  • Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that enables small businesses to transition from the older physical on-premises datacenter to the contemporary hybrid computing model that includes on-premises and cloud-hosted resources. Progent's Microsoft-certified Windows Server Essentials consultants can provide cost-effective online consulting and troubleshooting for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to determine the possible productivity and cost benefits of migrating to WS 2012 R2 and implementing a hybrid local/cloud design for your computing environment. Progent offers comprehensive project management support to help you plan and carry out a smooth migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Online applications and services. Progent can also provide as-needed consulting help, technical support, and training. (Find out about Progent's Office 365 integration solutions with on-premises Exchange and Microsoft Azure cloud integration consulting services.)

  • Progent's data loss prevention consultants and data leakage protection consultants can assist businesses to configure Progent's ProSight Email Guard Security Gateway to enforce your content policies for monitoring the content of outbound email messages and attachments and preventing users from sending sensitive or inappropriate data or spam-like messages. ProSight Email Guard's email content filtering solutions can also help your business avoid being blacklisted and keep compliant with industry privacy standards and government requirements like HIPAA and Sarbanes-Oxley. Learn about the entire ProSight series of low-cost managed services for small and mid-size businesses

  • Progent's certified Microsoft Project consultants offer advanced remote and on-premises support services for Project Server and Project Online as well as for Microsoft platforms that work closely with Microsoft Project. Consulting support services offered by Progent include Project Server and Project Professional planning and support, SharePoint Server 2013 migration planning and development, SharePoint Server 2010 planning and deployment, SQL Server 2016 upgrades, SQL Server 2014 integration, SQL Server 2012 support, MS Exchange 2016 planning and deployment, Exchange 2013 integration, Microsoft Exchange 2010 support, Excel and Office 365 Excel application support, plus PowerPoint and Visio online training. Progent can provide Cisco-certified CCIE network engineers to assist your company to optimize your infrastructure to accommodate local, branch office, at-home, and mobile users so that they can utilize Project Server to collaborate safely and efficiently. Progent's certified security engineers can help you to plan and police security workflows that safeguard important project information without disrupting the productive exchange of authorized information.

  • Progent can provide the support of a certified video conferencing consultant with an extensive background deploying technology from the leading video conferencing/telepresence providers such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can help you to design, configure, expand, or troubleshoot a telepresence solution that preserves your investment and optimizes the strategic value of your information network. Progent also offers the services of network infrastructure consultants able to assist businesses of any size to build and troubleshoot a communications network that provides the speed, reliability, protection, and scalability you need to support your telepresence environment.

  • Progent's Microsoft-certified Windows 8.1 experts can provide a variety of technical services to assist companies of any size to maintain, manage, and repair networks that incorporate workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration help.

  • Global Information Assurance Certification was founded in 1999 to certify the skill of information technology security experts. GIAC accreditations are recognized by businesses and government organizations all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide expertise with all of the security capabilities addressed under GIAC accreditation including evaluating infrastructure vulnerability, security incident handling, traffic analysis, web services security and security information and event management (SIEM) solutions for compliance with regulatory requirements for reporting incidents.

  • Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that improves cloud integration, supports the most popular smart phones and tablets, permits one-time login with Microsoft Azure AD, and tightens security. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers offer the broad knowledge and experience to resolve the critical technical and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will optimize the business value of your investment in this mission-critical platform.

  • Progent's SQL Server application programmers can assist your organization to create and maintain database applications based on the SQL Server database platform. Progent follows industry best practices to build efficient, manageable SQL Server applications and is able to work with a client's IT staff to complete projects in a cost effective and affordable manner. Progent for can assist your company to build SQL Server solutions by offering a broad range of consulting services such as requirements analysis, logical and physical modeling, normalization, T-SQL programming, software configuration, capacity planning, performance tuning, backup/recovery, partitioning, reusable schema, synchronization mechanisms, security and compliance, and fault tolerance.

  • Configuration Manager 2016 automates application and device deployment at scale, streamlines security and compliance settings control, inventories network assets, protects against corporate data leakage, provides health monitoring, allows safe end-user self service, and offers a single control mechanism for administering mixed-OS networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud specialists can help your organization with any aspect of designing, implementing, using and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid environments.

    More Facts

If your small business is in Contra Costa County and you require computer support, IT outsourcing, or high-level services from a Microsoft or Cisco certified professional, call 925-362-2400 or visit Contact Progent.

© 2002-2019 Progent Corporation. All rights reserved.

An index of content::

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Information Technology Consulting for Windows Cluster Server 2008
High-Availability Failover Clustered Servers Network Consultants in Anchorage

The clustering feature set incorporated into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been dramatically redesigned to simplify the installation, configuration, and management of clusters that provide improved levels of network availability, security, efficiency, and flexibility. New or improved capabilities include cluster verification, revamped setup and deployment, unified cluster administration, redesigned cluster infrastructure for maximum uptime, hardened protection and quorum structure, minimization of failure points, more storage and memory capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can help you evaluate the advantages of Windows clustering, design and execute a deployment, train your IT personnel to administer your failover clusters, provide ongoing consulting and technical help services, and produce and validate a disaster recovery plan.

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Technical Support Services in Soquel, CA

Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers major improvements in scale, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and Linux support.

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Windows Server 2012 Hyper-V Computer Engineer Baltimore, MD

Progent's certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, create pilot systems and rollout plans, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT management team, develop a corporate-wide security strategy, streamline network administration, assist with application development, and generate and test a disaster recovery/business continuity plan.

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ISA 2004 Standard Edition Server Consultant Services
Technology Consulting

Progent's certified ISA Server consultants have extensive experience creating Microsoft-based security designs for IT networks with multiple sites, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small business plan and implement an installation of Microsoft ISA Server 2004 that meets your information protection needs without limiting your productivity.

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MOM 2005 Case Study in Cameron Park, CA

Before Progentís MOM-based solution, network issues were approached reactively, after workers were impacted by them. With the benefit of proactive, automated alerts and trend analyses sent by Microsoft Operations Manager, Progent can now anticipate server issues before they grow to be critical enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can deal with potential problems before customers know that the problems are there. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to offer small business IT systems enterprise-class service continuity, safety and performance.

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Progent's Virtual Help Desk Call Center support services are a seamless extension of your internal IT support staff. Virtual Help Desk can include advanced call center services such as a special phone number with custom greeting. Progent will also rout calls directly to staff technicians who are specifically provisioned and trained to handle your account. In addition, Progent's Help Desk professionals can use trouble tickets from any customer trouble ticket software for seamless integration with your in-house technical services organization. Benefits of Progent's Virtual Computer Support Helpdesk services include professional Microsoft and Cisco Helpdesk expertise the minute you call, seamless extension of your internal support staff, comprehensive support for urgent client issues, and per-minute billing.

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SCOM 2012 R2 Setup and Support
Operations Manager Migration Computer Consultant Redwood City

Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, enhancing and troubleshooting System Center Operations Manager environments and offer organizations of all sizes advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the performance and availability required to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric and Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or onsite troubleshooting to assist you to fix serious issues detected by SCOM 2012.

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Connectix Virtual Server Configuration Virtual Server 2005 Specialist
Onsite Technical Support for macOS and Exchange
Spotlight and Outlook for Mac Configuration SF Bay Area

Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Mac and Microsoft certified experts can show you how to install Microsoft Entourage and Exchange so your Mac users can collaborate with teammates who run Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac software can collaborate, enabling Mac users to receive and send messages, examine the GAL, import addresses, sync up appointments, and invite fellow workers to meetings via your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly set up and that LDAP and Outlook Web Access are working. Progent also offers specialized one-on-one Entourage training.

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SCCM 2007 Device Management Setup and Support
Setup and Support for SCCM 2007 Device Management in East Palo Alto, CA

Progent's Microsoft-certified consultants can assist your business to maintain System Center 2007 Configuration Manager to streamline administration, enhance security and compliance, and boost worker output by ensuring that operating systems and applications are always current, managing licensing, and reporting usage patterns so you can make informed purchasing decisions. When your organization is ready to upgrade your SCCM 2007 change management solution, Progent can assist you to plan and carry out an efficient migration to System Center 2012 Configuration Manager.

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Emergency Cisco Expert Assessment for Orinda in Northern California Outsourced IT Management Services for Nebraska
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System Center 2016 Migration IT Consultants
Technical Support Services in Orinda, CA

Microsoft System Center 2016 delivers important enhancements for managing hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10; unified management of multi-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team can provide world-class online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to plan and install a new deployment of Microsoft System Center 2016, extend or tune your current one, upgrade efficiently from a prior version of System Center, or debug your System Center environment.

Exchange Server 2016 Recovery Services Microsoft Exchange Server 2007 Networking Group in Baltimore Downtown
Solaris Remote Troubleshooting
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Progent provides national urgent help and consulting services for companies who run Sun Solaris environments or whose information systems include a combination of Sun Solaris and Microsoft technology. Remote technical support provides maximum return for your IT budget by preserving client efficiency and limiting the time billed for computer analysis and repair. Advanced online access tools and experienced technicians and consultants allow Progent to solve the majority of network issues without squandering time and expense by going to your site. In most of cases your network problems can be dealt with over the phone or through a combination of telephone help and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA and CISM qualified security professionals to assist you with the toughest network problems.

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PIX Support Outsourcing in Grand Ledge, MI

Cisco's PIX 500 Series firewalls have reached end of life and Cisco may no longer offer support these devices. Progent still provides consulting assistance for Cisco's PIX firewalls to help you with maintenance and management and Progent can in addition help you assess if you should move up to next generation firewall technology available from Cisco. Progent's Cisco-certified experts can help your company design and carry out a smooth upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.

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Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design specialized line-of-business applications and eCommerce environments that operate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting services can help you create reports that allow you to analyze your business more effectively, turning raw information into valuable insights into your company and customers.

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Herakles/QTS Test Lab Consultancy

The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for piloting mission-critical applications, developing efficient migration procedures, assessing and tuning performance, designing or validating disaster recovery strategies, resolving compatibility issues, and building training environments for the latest technologies. For Progent clients who lack sufficient in-house resources to configure effective pilot environments, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep vital network initiatives on schedule.

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SQL Server 2014 includes significant improvements in key areas including speed, uptime, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works transparently across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises services that include system design, deployment, administration, remediation, and software development expertise to enable businesses of any size to realize maximum business value from their SQL Server 2014 investment.

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Progent's CCIE-certified network infrastructure consultants can help you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.

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E-Mail Guard from Postini offers continually updated spam and virus filtering, content filtering, and security from email-based DHA attacks and DSA attacks. Progent is a Postini aggregator and service specialist. If your business is too small to purchase for a regular Postini license, you can still have access to Postiniís Perimeter Management services via Progentís E-Mail Guard antispam and anti-virus service offering. Progentís certified email security consultants can help you create an email defense strategy that includes antispam and virus defense technologies and policies.

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Progentís Technical Response Center provides national remote support for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-qualified service engineers provide phone support and online secure computer connection to troubleshoot and repair technical problems rapidly and economically. The breadth of IT expertise available from Progent's team of country-wide support engineers makes it possible to escalate even the most difficult network issues to appropriate experts as needed.

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Progent's Cisco-certified SIP integration consultants can assist organizations of any size to plan, deploy, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide affordable online or onsite support to help you to migrate smoothly to a modern unified communications ecosystem that offers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.

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ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save up to half of the time thrown away trying to find vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it.

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Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, optimizing and repairing System Center Operations Manager environments and offer companies of any size advanced online or onsite consulting services for SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also help you to import and customize System Center 2012 Operations Manager management packs according to best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to remediate serious problems detected by System Center 2012 Operations Manager.

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Virtual HelpDesk Integration Support
Help Desk Integration Support

Progent's Microsoft authorized experts provide several service programs to help medium-size and large companies create a cost-effective and productive in-house Network Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, executive reporting, education of internal staff, and documentation of processes. Progent's Software Selection and Deployment Services help businesses sift through the numerous top level Help Desk software packages on the market and determine which packages may be excessively costly, miss critical capabilities, or align poorly with your organization's business goals. Progent also offers temporary staffing for organizations who want to reinforce their internal Help Desk team for special tasks or to fill in for absent or incapacitated workers.

Northern California Help for Pittsburgh Computer Network Support Firms for Microsoft SQL Server 2017 in Long Beach
SQL Server 2012 AlwaysOn Support
Power View Online Help Grand Ledge, MI

Progent offers the expertise of Microsoft-certified consultants as well as seasoned software programmers, database administrators, project managers, Cisco-certified network engineers, disaster recovery specialists, and certified data security professionals to assist you to evaluate the potential benefits of SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and safe network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.

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Sun Solaris Remote Computer Service Providers
Engineers Yonkers, NY

Progent offers national remote technical support and consulting services for companies who operate Sun Solaris environments or whose information systems include a combination of Sun Solaris and Microsoft Windows technology. Online technical support provides optimum return for your IT budget by preserving client productivity and limiting the time billed for computer repair services. Advanced remote support tools and experienced technicians and engineers allow Progent to solve most network issues without wasting time and money by going to your location. In most of cases your IT issues can be remediated over the phone or through a combination of phone support and online access. Progent can offer the services of Cisco certified CCIE network engineers and CISM certified security professionals to assist you with the most challenging network issues.

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Proxim Integration
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Progentís wireless consultants can help small companies design, choose, test, configure and maintain secure building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a degree of protection that matches or excels wired interfaces. Progent offers expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can show you how to identify and deploy the wireless link technology that fit best with your business needs.

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Progent's Microsoft-certified consultants have over a decade of background designing, implementing, enhancing and repairing SCOM solutions and can provide companies of all sizes advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to watch over your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also help you to import and set up SCOM 2012 management packs according to leading practices for monitoring network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to help you to remediate critical problems detected by System Center 2012 Operations Manager.

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Windows Enterprise Directory demands extensive field experience to integrate optimally across a large corporation. Progentís Microsoft certified engineers are skilled in designing, deploying, and maintaining sophisticated Enterprise Active Directory installations. Progentís areas of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted Active Directory objects, dealing with legacy legacy software configuration objects in production Active Directory systems, and fixing unsuccessful installations of Active Directory and Active Directory-integrated programs.

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System Center Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines compliance settings control, inventories network assets, guards against corporate data leakage, provides network health reporting, allows safe end-user self service, and offers a common control mechanism for administering mixed-OS ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can help businesses of any size with any facet of planning, implementing, operating and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.

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Progent's certified consultants can assist you to evaluate the possible advantages of Hyper-V-based virtualization for your business, perform test implementations to verify Hyper-V's operation with your production applications, assess your network infrastructure for smooth operation with virtualization technology, assist you in upgrading to Windows Server 2008 and setting up Hyper-V, train your IT staff to track and administer Hyper-V, offer expert consulting support for enhancing the protection of your virtual machines, design and validate disaster recovery processes that maximize network availability, and deliver continuing consulting and technical support including affordable online troubleshooting and comprehensive Help Desk outsourcing.

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Progent offers several basic types of Helpdesk services including Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts offers your customers easy access to a reliable technical resource with years of experience delivering phone support and online repair for IT systems powered by Microsoft technology. Progent's concentration is on giving the support Help Desk a respected image as a key contributor to business productivity. Progent's target is to resolve and not merely record problems.

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Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide centralized management and world-class protection for your email traffic. The hybrid structure of ProSight Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper level of inspection for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email that originates and ends within your security perimeter.

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Progent offers expertise for security analysis utilities including LANguard from GFI for performing a variety of automatic system testing scans to uncover potential security gaps. Progent has broad knowledge of network analysis tools and can show you how to understand audit reports and respond appropriately. Progent can help you build security into your business operations, install auditing software, define and implement a secure system architecture, and suggest procedures to maximize the security of your IT system. Progent's security consultants are able to assist you to configure a firewall, design secure remote connectivity to email and business applications, and integrate virtual private network. Progent's certified security experts can also test the security of web software and can run extensive information security assessments of enterprise-wide security to determine your company's compliance with key industry security standards including FISMA, NIST, and ISO 17799.

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Remote management cards give IT administrators full control over a server without the need for a personal visit. Through these management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can assist you to design, implement, and support a fault-tolerant company network that includes remote server management cards and Progent can use these remote management cards to deliver efficient off-site technical support. Progent has experience with a variety of remote server management cards including Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.

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Progent's Citrix-certified consultants can help you to assess the potential business value of the available editions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration utilities in your Microsoft Hyper-V network, and demonstrate to you how you can use Citrix Essentials for Hyper-V to enhance the performance, availability, flexibility, and fault tolerance of your virtual environment while reducing the cost of equipment and operations and streamlining management processes.

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For enterprise project management support, Progent can provide access to senior IT professionals with decades of background in IT management, application development, and business process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management expertise to assist enterprise clients adhere to leading practices to make sure strategic projects are completed on time and within budget.

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Progent's Office Word and Office 365 Word experts can provide a wide range of affordable online consulting services to help you to maintain your legacy Microsoft Office Word solution or assist you to migrate to a current version of Microsoft Office Word. Support offered by Progent's Word experts include VBA software development, identifying and fixing compatibility issues between different versions of Office Word, interfacing Office Word with other Microsoft Office apps such as Office Excel and Outlook or with 3rd-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security consulting, smart phone and tablet synchronization, and remote training sessions customized for individuals or groups.

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Progent's Office and Office 365 consultants can assist businesses of any size to incorporate Office desktop and Office 365 apps such as Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a cohesive productivity solution that provides quick ROI and enables better business outcomes. Progent can help you to interface Office or Office 365 applications with each other and with other key Microsoft platforms such as SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent's consultants can also assist you to fix compatibility problems with different releases of Microsoft Office desktop and can provide customized online training to individuals or groups.

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