Addison At Home Workers Connectivity Support Services
Voice/Video Conferencing Solutions Consulting Services
Expanding your remote workforce may have a major impact on IT architecture, cybersecurity, and corporate processes. Progent has two decades of experience helping small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Addison company to select the right tools and adhere to best practices in building and maintaining a safe virtual office ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent can provide services that go from on demand guidance for getting you over challenging IT roadblocks to full project management to help you successfully complete business-critical tasks.
Progent can help Addison, Texas businesses to with any facet of building a high-functioning telecommuting environment by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, security and compliance, data protection solutions, and streamlined management.
Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing products from major vendors enable virtual discussions, video and voice conferencing, chat sessions, and screen sharing for both onsite users and telecommuters. Many organizations use multiple products to meet the needs of their different partners and customers. Progent can help you to manage your current conferencing ecosystem and optimize the productivity of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications product that enables real-time presence, instant messaging, audio and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can help you to set up and manage Skype for Business client software to support your remote workforce. To learn more about Progent's support services for Skype for Business, refer to Skype for Business consulting experts.
- FaceTime is Apple's group video calling app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 simultaneous users for video calls. To learn more about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, network-based capture, plus revision and playback for future reference. To learn more about Progent's support expertise for Cisco Webex as well as for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and content with capabilities that include voice/video calling, persistent threaded chat, plus file sharing. For details about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and help your business to optimize your WAN architecture to host them.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive telecommuter environment for your Addison, Texas company, call
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Azure AD Directory PIM Computer Engineer
Microsoft Experts Azure Active Directory IT Consultants
Progent can assist you to plan and implement an efficient migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management for both on-premises and Azure resources.
5520 wireless controller Onsite Technical Support
Onsite Technical Support 5500 Wireless Controller
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of Wi-Fi LANs by unifying the configuration and management of Wi-Fi APs, optimizing Wi-Fi throughput by reducing the impact of RF congestion, improving wireless availability with rapid failover, and strengthening security by detecting cyber threats and analyzing traffic content based on user class and locale. Progent can help your business to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's latest Wi-Fi controller technology.
SCCM 2016 and Exchange 2016 Technical Support
Specialists SCCM 2016 Mobile Application Management
System Center Configuration Manager 2016 automates software deployment and updating, simplifies security and compliance settings control, keeps track of network resources, protects against company data leakage, performs health reporting, enables safe self service, and offers a common point of control for managing multi-OS networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can help your organization with any aspect of planning, implementing, using and repairing a SCCM 2016 deployment for local, cloud, or hybrid networks.
SentinelOne Ransomware Rollback Engineer
Onsite Technical Support SentinelOne Malware Forensics Experts
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that incorporates AI software and expert services to provide cutting-edge endpoint detection and response (EDR).
Largest CCIE Expert Certified Information Technology Consulting Company Mid-size Company
Mid-sized Business Computer Network Service Company
Progent provides IT support for medium size companies with 100 to 250 system clients. The mid-size company or office has traditionally been an underserved part of the market for IT support services. The cost structures and service delivery practices of major third-party support firms make them excessively costly for the typical mid-size company or small medium business (SMB), which commonly has a modest IT budget with which to support an information network whose complexity and sophistication are often similar to the information systems of much bigger companies. Progent's support delivery model, which takes great advantage of remote support, virtual office infrastructure and 24x7 network monitoring, dramatically reduces the network maintenance expenses of a small-medium business while providing the small organization with enterprise-level support from certified, world-class consultants knowledgeable in a broad array of small business network solutions. If your medium size company or small business is looking for the quality of IT help appropriate by a medium size organization without paying enterprise prices, contact Progent.
Largest Cisco Firewall Computer Support
Cisco Access Point Software Consulting Services
Progent's Cisco certified network infrastructure consultants have extensive experience assisting ISPs to design, implement, administer, optimize, and debug fault-tolerant, extensible connectivity environments appropriate for public networks.
Cisco Firepower 4000 Series Firewalls Consulting
Consultant Services Cisco Firepower AVC
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer unified control of advanced security capabilities such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to plan and carry out an efficient upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's cloud-based services to build and centrally manage network environments that include branch offices, data centers, private clouds and public clouds.
After Hours Remote Troubleshooting Microsoft Exchange Server 2016 Migration
Exchange Server 2016 Upgrade Planning Professionals
Progent can help your business in all phases of your upgrade to Microsoft Exchange 2016 including planning high availability system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; specifying mass storage capacity required for your VMs, databases and logs; setting up hardware load balancing for high-availability CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Microsoft Windows 2012 R2 Server Technology Consulting
Technology Consulting Company Microsoft ISA Server
Progent's Microsoft-certified experts can provide network support and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can help you plan, integrate, maintain and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).
24/7 Microsoft Exchange Server Upgrade Services
Expert Microsoft Certified Exchange Server Upgrade Professional
Progent's Microsoft-certified engineers can deliver low-cost remote and onsite help to implement your upgrade to Microsoft Exchange 2010, generate comprehensive documentation of your new email system, educate your IT team and users to get them up to speed rapidly on Exchange 2010, and offer ongoing management services and engineering support. Progent's consultants can also assist you to upgrade from Exchange Server 2010 to Exchange 2013 or Exchange 2016.
Wi-Fi site survey Support and Help
24/7 WiFi 6/6E migration Consulting
Progent's Wireless Consulting Services provide a convenient, affordable way for businesses of any size to integrate, manage, monitor and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
SQL Server 2017 Migration Technology Consulting
SQL Server 2017 Migration Technology Consulting Services
Progent's Microsoft-certified SQL Server 2017 consultants can help you to design and carry out an efficient upgrade from your current SQL Server databases and applications to SQL Server 2017.
Urgent Exchange 2013 Online Help
Microsoft Certified Partner On-site Technical Support Exchange 2013 Integration
Exchange 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important new features as well as a redesigned architecture. These enhancements favorably impact vital areas like manageability, high availability (HA), security, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the possible business benefits of migrating to Exchange 2013, create an efficient test and deployment strategy, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable remote consulting and management for Microsoft Exchange 2013.
Managed IT Services Consulting Computer Consulting
Services Ransomware Recovery
Progent's ProSight portfolio of managed IT services are intended to offer businesses who maintain minimal internal network administration and support teams with affordable access to world-class management platforms and technical experts. Advantages of Progent's ProSight line of managed services include predictable network maintenance expenses, smart automation of routine management tasks, continual absorption of the latest information technology, smooth transition from legacy technology to modern solutions, improved alignment of information technology with strategic objectives, access to seasoned IT consultants, and allowing management to focus on business issues rather than ever-changing network technology.
Part-time CIO Support Firm
Best Accounting System Reporting
Progent's team of application experts offer advanced consulting, software programming, deployment assistance, and webinar classes for popular applications covering vital areas including ERP and MRP, financials, management reporting, web application development, and the MS Office suite of business productivity software. As a Microsoft Partner with years of experience delivering high-level consulting and troubleshooting services online, Progent can help clients anywhere in the U.S. to save the lost productivity and fees associated with travel and on-premises activity without compromising the effectiveness of technical services.
Urgent WLAN Site Survey Support and Help
Integration Wireless LAN Site Survey
Progent's Wi-Fi site survey and predictive modeling assist you to plan, install and troubleshoot a Wi-Fi network optimized for your environment, providing your business a wireless solution that delivers the coverage, speed, capacity, Quality of Service, data protection, and hand-off capability your company requires. Wi-Fi site survey services from Progent include online predictive modeling for designing a Wi-Fi network and on-premises survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi LAN.
Remote Support Service Reports
Tracking Service Costs Network Consulting
Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all billed services. Unlike some independent consultants or small support organizations who offer minimal documentation or details of tasks performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support documentation sent by each staff member to each client. The discipline of detailing and archiving support activity results in more efficient support and eliminates a variety of typical problems such as when a support client is virtually held hostage to a consultant who won't release vital service information.
Altaro VM Backup Boot from Backup Online Support
Altaro VM Backup Boot from Backup Technology Consulting
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also enables cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or onsite services to assist you to design, deploy, optimize and troubleshoot a modern backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup software.
24-Hour Check Point NGFW Firewalls Cybersecurity Firms
Check Point SandBlast Security Auditing
Progent's Check Point Software experts can show you how to choose and configure Check Point Software Firewall/VPN software and appliances powered by Check Point's technology to offer an affordable and efficient security solution for your information network. Progent can also help you configure other Check Point products including ZoneAlarm and Check Point Series 80 appliances with security solutions from other vendors and offer a central source for continuing network support, administration, training, and consulting expertise.
North Carolina Integration Firm
North Dakota Information Technology Consulting Firm
Progent's Technical Response Center (TRC) provides affordable national extended hours remote troubleshooting for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals provide 24x7 telephone support and online direct computer connection to troubleshoot and repair technical problems quickly and affordably.
Configuration SQL Server 2017 Always On Availability Groups
Top Rated SQL Server 2017 Performance Tuning Information Technology Consulting
Progent's certified SQL Server 2017 experts can help your organization to plan and carry out an efficient migration from your existing SQL Server deployment to SQL Server 2017.
MSP360 Cloud Backup Information Technology Consulting
MSP360 Managed Cloud Backup Online Technical Support
Progent's data protection experts can help you to design, deploy and administer a backup plan based on MSP360 Backup software to protect your IT assets hosted on any major public cloud. Progent can provide monitoring and management to prevent data loss resulting from human miscues, software flaws, ill-intentioned insiders, and malware attacks like ransomware.
Load Aggregation Testing Technology Professional
24 Hour network piloting Lab Technology Professional
The Progent Test and Training Lab at the QTS Internet Data Center is available for testing line-of-business applications, creating efficient system upgrade procedures, evaluating and tuning performance, designing or verifying disaster recovery solutions, mitigating compatibility problems, and building training systems for the latest products and technologies. For Progent clients who lack adequate in-house resources to configure effective pilot systems, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical network projects on schedule.
Meraki 802.11ac AP Migration Online Support
Meraki WiFi 6E Access Point Network Consultant
Progent's Meraki wireless AP experts offer online and onsite support services to assist organizations of any size to plan, install, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to configure and support Meraki-based wireless infrastructure for environments that range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology such as switches, routers and ASA firewalls to create a seamless ecosystem that delivers the same access, responsiveness, security, manageability and availability for wired and wireless users regardless of their location or device.
Immediate WLAN Site Survey Network Consultant
Computer Consultants 802.11x Wi-Fi Site Survey
Progent's wireless site survey services assist you to design, implement and debug a Wi-Fi network customized for your facilities, providing you a WLAN that has the coverage, speed, capacity, QoS, security, and hand-off ability your company needs. Wi-Fi site survey services from Progent include online predictive modeling for planning a wireless network and onsite site survey services for validating, optimizing, and troubleshooting an operational Wi-Fi LAN.
Professional Lync Server 2013 Mirrored Back End Servers
MCSE Expert Certified Consult Lync Server 2013 and Exchange UM Server
Microsoft Lync 2013, renamed Skype for Business, enables businesses of all sizes to create a manageable and protected communications environment that supports the modern Bring-Your-Own-Device computing model with IM, real-time presence, web meetings with app sharing, as well as IP-based and PSTN calling across a wide range of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 consultants and system integrators can help your company to assess the advantages of Lync 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or mixed topology suitable for your present and future plans, implement Lync 2013 in a way that expedites your ROI, and deliver live webinar and on-premises training to your IT staff and users. Progent has in-depth expertise in critical pieces of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with key Microsoft 365 apps such as Outlook and PowerPoint.
CCIE Expert Certified Technology Consulting Catalyst 802.11ax AP Migration
Catalyst Wi-Fi 6 AP Configuration Professionals
Progent's Cisco Catalyst 9100 Series 802.11ax Access Point consultants can provide affordable online and onsite support for Catalyst Wi-Fi 6 wireless access points (WAPs).
Immediate Technology Consulting Services Microsoft Exchange 2016 Upgrade Planning
Exchange Server 2016 Upgrade Planning Support Services
Progent can help your business in any and all facets of your migration to Microsoft Exchange 2016 such as designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
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