For small company computer networks located within the state of Connecticut, Progent's Microsoft and Cisco qualified engineers can deliver online help and remote troubleshooting to repair your computer network issues fast and affordably. Progent has acquired enterprise-class expertise, software utilities, and support databases to identify and repair network problems while avoiding the high cost and time delays normally associated with onsite technical service dispatches.

If your Connecticut organization is located outside of the larger urban areas such as Bridgeport, New Haven, Hartford, or Stamford, your nearby network support options may be limited in expertise, or not available during an emergency. This results in a network that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progentís team of seasoned network engineers average more than ten years of real-world IT industry experience, in the trenches of network support, performing a wide variety of technical projects for a extensive range of clients. This means you obtain not only the technical competency needed for the job, but a consultant with demonstrated methods for applying that expertise to assist with cost effective network solutions.

Oracle Database Administration Support and Software Development
Progent can provide online access to an Oracle certified consultant for Oracle database administration services or an Oracle software developer. Progent can assist you to develop effective solutions for key Oracle database administration activities such as performance tuning, backup/recovery strategies, and information protection, or train your in-house staff how to follow industry best practices for simplifying major management procedures. Progent can in addition offer the services of a PL/SQL programmer to help your company to build, tune, troubleshoot, or migrate Oracle-based programs that can range from forms to database-powered web commerce sites. Progent offers skill using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to optimize current SQL programs using Oracle's SQL Access Advisor.

ProSight Data Protection Services Managed Cloud Backup
ProSight Data Protection Services cloud backup offers small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. For a low monthly cost, ProSight DPS automates and monitors your backup activities and enables fast recovery of critical data, apps and VMs that have become lost or damaged as a result of component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images/, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can provide advanced support to configure ProSight DPS to be compliant with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical information. Read about the complete ProSight portfolio of affordable outsourced network management services for small and mid-size businesses.

Disaster Recovery/Business Continuity Planning Consulting Services
Progent offers high-level remote expertise for disaster recovery/business continuity planning, validation, and training to help your company to prepare for potential disasters, minimize service disruption for your most critical network functions, eliminate lost information, and comply with regulatory mandates and contractual requirements. Progent's business continuity experts can work closely with your management and network support group to provide business impact evaluation, define dependencies, identify the assets needed to run your organization, determine crucial IT functions and specify allowable restoration times, select hot backup centers, set up secure remote access capability for crucial workers, implement emergency notification mechanisms and assign responsibilities for personnel, write a complete recovery plan, and train key people to carry your business continuity plan. Progent's Windows Server 2016 disaster recovery consultants can assist you to plan and deploy a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster tools proven in Microsoft's massive Azure public cloud.

Common Examples of Online Consulting Services Available from Progent for Cisco Routers
Among the typical remote Cisco router support services available from Progent include setting up domain name, DHCP, routing maps, clock, and user accounts; configuring iBGP, aggregate routing, static or BGP to EIGRP redistribution, and static route injection into OSPF; reviewing policy based routing to MPLS, routing tables, line settings and BGP peering arrangements; installing current IOS image; validating failover; resolving VPN issues; making a network diagram and documenting router setup; plus policy and availability planning.

Microsoft Project Server Setup and Support
Progent's Microsoft Project Server experts can provide advanced online and on-premises support for Project Server as well as for Microsoft products that integrate in conjunction with Project Server. Services provided by Progent include Microsoft Project Professional set up, SharePoint 2013 planning and configuration, SQL Server 2016 integration, Microsoft SQL Server 2014 support, Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 troubleshooting,Office Excel and Office 365 Excel application support, plus PowerPoint and Visio online training. Progent offers access to Cisco-certified CCIE network consultants to assist your company to enhance your environment to accommodate local, branch office, at-home, and mobile users so that they can use Microsoft Project Server to collaborate securely and productively. Progent's certified network security engineers can help you to plan and enforce security workflows that safeguard sensitive business data without disrupting the efficient sharing of legitimate information.

Exchange 2016 Upgrade Services
Progent's certified Microsoft Exchange 2016 experts can help your business in any and all facets of your upgrade to Exchange Server 2016 including planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange Server and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring HLB for fault-tolerant client access services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

IT Consulting Services for Local Governments
Progent has extensive experience providing a broad range of online network consulting and emergency repair services to local governments and school districts across the U.S. Progent is one of the pioneers in providing advanced online network support and has delivered network support to clients in every state. Progent's online network consulting for local governments eliminates travel expenses and resolves issues faster than onsite service calls.

In-depth Expertise in Microsoft's Leading Server Software
Progent's team of IT system consulting experts can assist large businesses to plan, install, and support major rollouts of key Microsoft technologies by offering support such as Active Directory configuration, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 integration, Exchange Server 2010 troubleshooting, Microsoft SharePoint Server 2013 configuration, Skype for Business Server planning and deployment support and Microsoft Lync Server management, plus Microsoft SQL Server 2016 migration and SQL Server 2014 database administration. Progent has helped some of the world's largest businesses to integrate solutions based on Microsoft products and offers branch office consulting services for enterprises with branch offices in the San Francisco Bay Area or major cities across the United States.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX expert to help you plan, deploy, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local datacenters, private and public clouds, or hybrid cloud systems. Progent's VMware vSphere consulting team can provide world-class expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud Suite tools for administering private and hybrid cloud solutions that provide maximum availability, data security, and application mobility.

Microsoft System Center 2016 Consulting Services
System Center 2016 provides important improvements for managing hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10; unified management of mixed-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts offer world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new implementation of System Center 2016, extend or optimize your current one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center environment.

Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a seamless extension of Cisco Unified Communications Manager, is a converged voicemail platform that facilitates collaboration by providing a variety of alternatives for retrieving voice messages within a framework that is easy to deploy and manage. Unity Connection lets you access and manage your voicemail messages from your Exchange inbox, web browser, Jabber, a Cisco Unified IP Phone, a smartphone, or a tablet. Cisco Unity Express (CUE), available in certain Cisco ISR routers, offers affordable voicemail, integrated messaging, interactive voice response, and greeting services for small to medium businesses and corporate satellite locations with up to 500 voice mailboxes. Progent's Cisco-certified CCIE consultants can provide Unity Connection and Unity Express (CUE) configuration and troubleshooting services to make sure your voice messaging solution delivers maximum competitive value.

Deployment Consulting for Microsoft Lync 2013
Lync 2013, now called Skype for Business, allows organizations of any size to create a manageable and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing model with IM, real-time presence, web conferencing with application sharing and whiteboard, as well as IP-based and PSTN calling across a wide assortment of stationary PCs and handheld endpoints. Progent's certified Lync 2013 experts can assist you to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or hybrid topology suitable for your present and future plans, deploy Lync 2013 so as to speed up your return on investment, and deliver custom webinar and on-premises training to your management team and users. Progent offers in-depth expertise in key pieces of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with popular Office and Office 365 applications including Outlook clients, Excel and PowerPoint. Progent's Microsoft Skype for Business experts can also assist you to design and carry out an efficient migration to Skype for Business.

Microsoft Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 utilizes core features initially developed for and proven on Microsoft Azure, one of the world's biggest public clouds. This significantly enhances the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing security, availability, scale, manageability, dependability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consultants can help you to evaluate the advantages of Hyper-V 2016 for your business, configure pilot environments to verify the ability of Hyper-V 2016 to support your critical workloads, design an efficient network architecture for a cloud-based or hybrid deployment, create and carry out a smooth migration plan, train your IT management and support staff, and provide ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment delivers maximum business value.

Progent's Consulting and Development Support for SQL Server 2014
Microsoft SQL Server 2014 includes significant enhancements in critical areas including performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates transparently with all workloads including OLTP, data warehousing, and business analytics (BI). Progent's Microsoft SQL Server 2014 consulting team can provide cost-effective online and on-premises services that include system design, configuration, administration, remediation, and application development expertise to enable businesses of all sizes to realize fast return from their SQL Server 2014 deployment. In case you are currently running Microsoft SQL Server 2014, Progent can help your company to carry out an efficient transition to SQL Server 2016.

Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top information security companies to provide centralized control and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further level of inspection for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter. Read more about Progent's entire ProSight line of low-cost managed services for small and medium-size businesses.

Get in Touch with a Progent Network Consultant
To find out how to get in touch with a Progent network consultant for remote or onsite expertise in , phone 1-800-993-9400 or go to Online Network Support.














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