For office networks located in the state of Connecticut, Progent's Microsoft and Cisco authorized consultants can provide remote phone help and troubleshooting to solve your computer network troubles fast and cost effectively. Progent has acquired enterprise-grade expertise, advanced software utilities, and support knowledge bases to diagnose and fix IT problems while avoiding the cost and time delays normally associated with on-site service visits.
If your Connecticut small business is located outside of the larger urban areas such as Bridgeport, New Haven, Hartford, or Stamford, your nearby computer support options may be limited in expertise, or unavailable during an emergency. This results in a network that is unstable or causing productivity loss due to technical problems persisting for too long. Progentís team of network professionals average more than 10 years of real-world industry experience, in the trenches of network support, performing a broad range of technical projects for a extensive range of clients. This means you get not only the technical know how needed for the task, but an expert with proven methods for applying those skills to assist with cost effective network solutions.
Desktop Consulting and Support Services
Progent can deliver a wide range of cost-effective consulting and support services to help your business to install, integrate, troubleshoot, and manage workstations and laptops powered by Windows, macOS and OS X, or popular editions of Linux. Progent's desktop support services include Windows 10 planning support, Windows 8.1 consulting, Microsoft Windows 7 support, MS Office and Office 365 integration, and 64-bit operating system upgrades.
Apple iPhone Integration
Progent's iPhone and iPad integration consultants offer cost-effective online assistance to assist your business to plan, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you get past occasional technical bottlenecks or long-term engagements to help you finish business-critical projects on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you build or maintain a highly available, secure and scalable network infrastructure that is best suited to your computing model. Progent also offers online and onsite training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, collaborative ecosystem that maximizes the business value of your information network.
ProSight Network Audits for Checking Network Infrastructure Health
Prosight Network Audits offer a fast and affordable way for small and medium-size organizations to get an objective assessment of the overall health of their information system. Based on some of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the deployment of your core network devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI like a cleaner and more secure Active Directory implementation. Both options also offer the ongoing benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include simpler network management, improved compliance with data security regulations, higher utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and higher availability. To learn more about ProSight Network Health Checks and to see sample reports, go to ProSight Network Audits.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. UniFi devices installed on multiple venues with thousands of access points can be remotely configured and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, debugging, monitoring, and analytics. Progent can provide the expertise of seasoned Wi-Fi consultants who can help your organization to assess the benefits of Ubiquitiís UniFi products for your environment and help you to design, install, administer, and maintain your UniFi ecosystem. To learn more, see Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.
Microsoft Dynamics NAV Consulting
The updated version of Microsoft Dynamics NAV ERP offers powerful innovations including Personalized Role Centers, enhanced business intelligence and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV consulting professionals can provide programming, integration and debugging services to help your company to take advantage of MS Dynamics NAV. Progentís consultants can show you how to integrate Microsoft Dynamics NAV ERP software to additional services and applications. Also, Progent can assist you to create and utilize data warehouses so you can enhance your knowledge of your business, attract more clients, expand your sales strategies, and form successful alliances.
Wide and In-depth Knowledge of Business Information Networks
Progentís team of over 100 networking consultants means clients benefit from the leverage of more than 1,000 years of combined background and collective information to repair the most vexing computer issues. Progentís certified network engineers possess the experience to find solutions fast and implement them affordably.
Failover Clustering Consulting for Windows Server 2016 and Windows Server 2012 R2
The failover server cluster feature set built into the most recent releases of MS Windows Server has been dramatically redesigned to streamline the deployment, configuration, and maintenance of server clusters and to provide greater levels of system dependability, security, performance, and flexibility. New or enhanced features include automated cluster verification, revamped configuration and deployment, improved cluster administration, redesigned cluster architecture for maximum uptime, hardened security and quorum structure, elimination of failure points, greater disk and memory capacity, improvements for geographically dispersed clusters, and live migration support for Hyper-V virtual servers. Progent's Microsoft-certified cluster technology consultants can assist you evaluate the business benefits of failover clusters, design and execute a deployment, train your network support staff to administer your failover clusters, provide ongoing consulting and technical help services, and produce and test a business continuity procedure. Progent's Windows Server 2016 disaster recovery consultants can help you you to create a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster technology field-tested in Microsoft's massive Azure cloud.
Complete Documentation of Services Provided
Progent produces full and meaningful reports of all support activity to ensure clients do not feel like a hostage to their support company. Progent sends e-mail documentation of services immediately after completion of each service task, and also encloses a hard copy along with monthly billings. Comprehensive IT service documentation makes it less risky for customers to transfer to a new service provider or take on increased service duties internally. Good service documentation also provides IT managers the visibility needed to assess the quality of support services and produce more realistic network expense projections.
ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device management, and web filtering via cutting-edge technologies packaged within one agent managed from a unified control. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP deployment that meets your organization's unique requirements and that helps you demonstrate compliance with legal and industry data protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent attention. Progent's consultants can also assist your company to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.
Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco wireless controller consultants can assist you to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and debug your existing Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's modern Wi-Fi controller technology. Progent offers support for physical and software-only wireless controllers and can help you to determine which version makes sense for your wireless solution. For Wave 2 Wi-Fi controllers from Cisco, Progent offers Cisco 3504 wireless controller consulting, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 wireless controller expertise.
Progent's Consulting and Training Services for Office Word and Office 365 Word
Progent's certified Office Word and Office 365 Word consultants offer a wide selection of economical online support services to help you to maintain your current Microsoft Word solution or assist you to migrate to a current version of Microsoft Office Word. Support offered by Progent's experts include VBA software development, identifying and resolving compatibility issues between different releases of Word, interfacing Office Word with different Office applications like Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance support, and smart phone integration, and remote Office Word training classes customized for your special requirements.
Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants can provide remote or onsite expertise to assist organizations of any size to design, deploy, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth expertise for all the technologies that make up creating an end-to-end Jabber solution including Cisco network appliances and management software, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP trunking, WiFi systems, cyber security, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and other components of a cohesive collaboration solution.
Contact a Progent Network Support Expert
To learn how you can get in touch with a Progent network support expert for online or on-premises assistance in , call 1-800-993-9400 or go to Online Network Help.