If your company computer network is in Connecticut you can depend on quick online contact with a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE support specialist to resolve complex issues that threaten your network. Progent retains one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants accessible online of any independent service firm in the United States. Rates are affordable, charges are per minute, sign-up is quick, and support is world class.
If your Connecticut office is some distance from larger metropolitan neighborhoods including Bridgeport, New Haven, Hartford, or Stamford, the availability of UNIX or Cisco CCIE experts is often limited when you have a network crash. This can cause lost revenue for your company, upset clients, unproductive employees, and defocused executives. By utilizing Progent's online services, you can get in touch with a certified consultant who can offer expertise when you have to have it to get your network operating.
Since Progent bills for telephone-based help by the minute, your business owes just for services delivered. Progent asks for no startup fee. Many online consulting firms have significant minimum fees or bill for every quarter hour or more. Progent's fine granularity and straightforward pricing policy eliminate big tabs for speedy fixes.
If your Connecticut company requires remote support for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Technical Support Services Unique?
Progent's experienced staff of online consulting professionals offers a broad array of world-class computer skills. This enables Progent's remote technical support experts to deal successfully with the most complex technical problems faster than is possible with typical independent service organizations or with the internal IT resources commonly available to smaller companies. Progent has refined the technology and experience to fix problems efficiently in many different network configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE engineers have qualified for advanced certifications such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service team members also hold a number of key Cisco certifications which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, CCVP, and Design Associate.
In order to help businesses that run networks based on a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote service team can provide the help of consultants have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security expertise, Progent offers phone-based support from professionals who have qualified for important security credentials including Certified Information Security Manager (CISM) consultants, CISSP specialists, and ISSAP consultants. The range of Progent's technical knowledge combined with Progent's cooperative approach to fixing network difficulties streamlines service escalation, if needed, to specialists with sufficient background to resolve unusually tough problems. This accelerates remediation of serious problems, prevents system downtime, and minimizes maintenance invoices.
For companies in the state of Connecticut, Progent allows virtually instant online contact with a UNIX, Linux, Solaris, Apple macOS or OS X engineer for urgent assistance to troubleshoot technical problems that are damaging productivity but are outside the scope of your on-hand computer service resources. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-certified consultants can analyze your computer environment using advanced remote support utilities in order to perform rapid and affordable analysis and repair of serious network issues.
Services Progent's Remote Consulting Specialists Can Provide Your Connecticut Business
Progent online professionals can deliver expert help for an extensive set of UNIX, Apple OS X, Cisco, and Microsoft Windows solutions including:
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Immediately
Remote Support Services for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X remote computer support team can assist Connecticut small businesses to maintain a comprehensive array of computer products and technologies that include system infrastructure, email support, security expertise for networks and company operations, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, VMware options for processor economization and centralized administration, and moving from out-of-date applications to contemporary solutions powered by updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals can provide online troubleshooting for computers based on leading versions of UNIX including:
macOS and OS X,
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux products including
Cisco Network Infrastructure and Security Solutions
Progent leads the network support arena for providing fast and affordable access to Cisco CCIEs. CCIEs are high-level network professionals who qualify for this advanced credential only after thorough examinations administered by Cisco. Most CCIEs are employed by big enterprises or national Internet service providers (ISPs), and so their skills are not easily available to the general public.
CCIE and CCNP authorized engineers from Progent can assist you to plan, setup, and maintain a converged information system that can simplify operations, lower costs, and speed time to productivity. By offering Cisco integrated services routers experience with Cisco Catalyst switches support and Aironet wireless products configuration assistance, Progent can significantly improve the business value of your information system in Connecticut. To find out additional information about Progent's services for Cisco infrastructure, refer to Cisco Technology Professional Services.
Microsoft Certified Partner for Phone-based Expertise for Microsoft Windows
Progent's Microsoft-certified remote support experts can provide computer system repair and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the expertise of support engineers who can assist your company with a wide range of technology practice areas including
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
Microsoft Exchange 2016 Server migration, Exchange 2013 consulting,
Exchange 2010 monitoring and support,
SharePoint 2013 development,
Lync Server 2010 integration and Office Communications Server 2007 upgrade,
Forefront TMG 2010 management and ISA Server 2006 migration,
Microsoft SQL Server 2016 integration and programming and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online training,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Qualified System Security Consultants
Progent provides you access to accredited CISM, CISSP and ISSAP security engineers who can deliver a variety of security services to strengthen the resistance of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against assaults or help you to revive fast from an attack. Security solutions available from Progent include: extensive security audits using tools such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Hydra; rapid recuperation from malicious assaults; integrating firewalls; establishing secure architectures for off-site and mobile connectivity; securing your email system from viruses, spam and DHA attacks; and implementing round-the-clock proactive monitoring. For more information about Progent's security services for small and medium-size companies, go to Progent's Professional Support for Network Security.
Applications Support: Online Classes, Custom Programming, Troubleshooting
Progent's Mac technology consultants can promote the creative facets of Mac environments by providing help services and education in imaging, audio, and video. Progent's consultants offer expertise in a variety of Apple Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team can supply professional consulting expertise and education in special application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, programming, and training for popular Microsoft applications such as Microsoft CRM, MS Office Project, Microsoft Word, and Microsoft Excel. To learn more information on Progent's consulting, customization, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.
Call Center Service and Outsourcing Options
Progent offers a variety of service offerings for Call Center services : UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who require the immediate availability of a professional Help Desk Call Center but who have limited budgets and internal support bandwidth. Progentís Virtual Help Desk is a transparent extension of your existing Call Center resources. Progent can operate as a main Call Center for your organization, represent an escalation alternative for the most challenging technical problems, or be available in overflow situations when your ordinary resources are swamped. Progent's Help Desk Consulting Services can aid you in establishing an efficient new Call Center or enhancing your current one, selecting or customizing Help Desk application software to address the special requirements of your company, or providing temporary personnel to operate remotely with your in-house Call Center group to deal with demanding events such as software migrations.
Progent is a Microsoft-Certified Partner and has a large roster of Cisco-certified network experts. Progent's Call Center team of seasoned UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts can provide your clients instant access to a large support resource with extensive background in phone support and online troubleshooting for small and midsize business networks. Progent's focus is on giving the Help Desk Call Center a respected recognition as a major driver of business performance, and Progent's goal is to fix and not merely document problems. To find out more information about Progent's Call Center support and outsourcing, refer to Progent's Call Center Services.
Progent's Online Technical Support Tools
Progent's advanced service database system stores extensive records for all service delivered to Progent's clients. Every authorized Progent staff engineer has access to the specifics of support rendered to every client by any team engineer. This history of problems and resolutions is structured as a conveniently accessible internal knowledge base that allows Progent's online technical engineers to communicate their knowledge with the whole team to make sure that the quality of Progent's support services grows daily. Progent's partnerships with major industry leaders including Cisco and Microsoft make available other extensive technical support knowledge bases as well as to manufacturers' internal engineering personnel that allow Progent's online consulting experts to arrive at the best resolutions quickly.
To learn how to get in touch with a UNIX/Linux engineer or a Cisco certified CCIE for urgent phone-based engineering help in Connecticut, phone 1-800-993-9400 or go to Expert Online Network Support.