If your business information network is in Connecticut you can now get fast phone-based contact with a UNIX or Cisco CCIE consultant to assist with critical issues affecting your computer network. Progent retains among the most extensive groups of UNIX and Cisco CCIE consultants available remotely of any independent support organization in the country. The cost is reasonable, billing is by the minute, sign-up is fast, and support is unbeatable.

If your Connecticut network is far from larger urban neighborhoods such as Bridgeport, New Haven, Hartford, or Stamford, access to UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers is often limited during a network crash. This can cause a loss of revenue for your company, upset customers, idle employees, and distracted executives. By contacting Progent, you can get in touch with a certified professional ready to deliver assistance when you require it to get your system on line.

Since Progent charges for online help on a per-minute basis, your business owes just for services provided. Progent asks for no initialization charge. Many online consulting organizations demand significant minimum fees or charge for every fifteen minutes or more. Progent's one-minute granularity and simple pricing policy avoid unexpectedly large tabs for quick repairs.

If your Connecticut company requires immediate remote help, find out how to talk to Progent's UNIX, Linux, Sun Solaris, Mac, or CCIE engineers by visiting Progent's nationwide online help, telephoning 1-800-993-9400, or e-mailing information@progent.com.

Why is Progent's Online Support Services Unique?
Progent's experienced staff of remote consulting engineers offer a broad range of in-depth information technology skills. This allows Progent's remote service experts to resolve the most complex network trouble faster than is feasible with ordinary independent support firms or with the in-house support resources usually found in small or mid-size businesses. Progent has provided online services to companies in every state in the country and has developed the tools and skills to fix problems efficiently in many different network environments that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple Mac, Microsoft, and Cisco technologies.

Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and CISCO CCIE consultants have qualified for advanced credentials including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service experts also hold a number of key Cisco Systems credentials including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, CCVP, CCDA and CCDP.

In order to help companies who operate environments featuring a mix of UNIX/Linux and Microsoft Windows operating systems, Progent's remote support group offers the help of consultants who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering advanced security expertise, Progent provides phone-based contact with professionals who have been awarded major security certifications such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise coupled with Progent's group approach to repairing technical problems streamlines trouble ticket escalation, when called for, to experts with relevant background to resolve particularly intractable support calls. This accelerates resolutions of urgent network problems, avoids system unavailability, and reduces technical support invoices.

For businesses anywhere in Connecticut, Progent offers immediate online access to UNIX, Linux, Solaris, Apple Mac consultant for urgent expertise to repair computer issues that are threatening productivity and are not within the comfort zone of your in-house computer service resources. Progent's UNIX/Linux, Solaris, Apple Mac, and CCIE-certified support professionals can analyze your system via advanced remote support technologies in order to perform rapid and efficient evaluation and remediation of critical computer problems.

Services Progent's Remote Consulting Experts Can Offer Your Connecticut Business
Progent network engineers are qualified to offer advanced assistance for a comprehensive set of UNIX, Apple Mac, Cisco Systems, and Microsoft Windows products and technologies including:

Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and Mac OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X remote network support staff can assist Connecticut small businesses to maintain a broad assortment of information products and technologies that include network infrastructure, email support, security consulting for networks and business processes, Windows integration with UNIX/Linux, Solaris, or Mac OS X systems, virtual server options for processor economization and streamlined management, and moving from legacy applications to contemporary solutions based on updated versions of UNIX, Linux, Solaris, Apple Mac OS X, or Microsoft Windows.

Progent's service professionals offer online troubleshooting for systems powered by major derivatives of the UNIX OS including: Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or familiar Linux platforms such as RedHat Linux, SUSE, Debian-GNU and Slackware.

Cisco Systems Network Infrastructure and Security Solutions
Progent is unmatched in the computer support industry for providing immediate and economical communication with Cisco CCIEs. CCIEs are sought-after networking engineers who are awarded this rare credential by completing intense testing administered by Cisco. The vast majority of CCIEs are employed by big enterprises or national Internet service providers, and so their skills are not conveniently accessible to the general public.

Progent is one of the only IT support firms that ensures that Cisco CCIEs are available to support small and medium sized organizations. Also, Progent offers quick contact with a CCIE via telephone so you can receive timely support for complex system issues that are impacting your business but are not within the scope of your ordinary network maintenance group. Progent's CCIE engineers can access your network using state-of-the-art remote support tools in order to perform rapid and affordable diagnosis and repair of serious system trouble.

Cisco certified consultants from Progent can help your company to design, configure, and support an integrated network infrastructure that can simplify business processes, lower costs, and accelerate time to positive ROI. By combining Cisco integrated services routers experience with Catalyst switches support and Aironet wireless technology configuration help, Progent can significantly enhance the business value of your information network in Connecticut. To find out more information concerning Progent's expertise in Cisco Systems network appliances, see Cisco Network Professional Support.

Gold Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-qualified remote service engineers offer network repair and IT help for all Microsoft server products. Progent is a Microsoft Gold Partner and can provide your business the assistance of consulting engineers who can assist your company with a wide variety of technology support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, Microsoft Exchange Server 2013 migration, Microsoft Exchange Server 2010 management, SharePoint Server 2013 application development, Lync Server 2010 implementation and Microsoft Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 migration, SQL Server 2008 programming and Microsoft SQL Server 2012 upgrades, Systems Center Operations Manager network monitoring, Project Server 2010 planning, and Small Business Server 2011 support.

Certified System Security Professionals
Progent gives you contact with certified CISM, CISA and CISSP security consultants who can deliver a range of system protection services to bolster the immunity of your UNIX/Linux, Solaris, or Mac OS X environment against internal or external threats or help you to recover rapidly from an attack. Security services provided Progent include: extensive security audits utilizing platforms such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds and Netcat; quick recuperation from malicious assaults; setting up firewalls; designing secure techniques for remote and mobile connectivity; protecting your messaging infrastructure against spam and directory harvest attacks; and implementing round-the-clock proactive monitoring. To learn more concerning Progent's security expertise for small businesses, refer to Progent's Engineering Services for Network Security.

Business Applications Support: Online Classes, Programming, Integration
Progent's Mac experts can promote the creative facets of Mac computing by offering help services and education in graphics, audio, and motion video. Progent's consultants can provide expertise in a variety of Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post production facility.

Progent's Application Experts Team can supply in-depth consulting support and training in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, programming, and education for Microsoft business applications such as CRM, MS Project, MS Word, and Microsoft Excel. To read additional information concerning Progent's expertise, programming, and training offerings for UNIX, Linux, Solaris, Apple Mac OS X, or Microsoft applications, visit Progent's Business Application Experts Team.

Call Center Service and Outsourcing Alternatives
Progent offers three programs for Help Desk Call Center assistance including UNIX/Linux, Solaris, Apple Mac, Cisco Systems and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Call Center Process Consulting and Staffing Services.

Progent is a Microsoft Gold Partner plus an authorized Cisco Partner and Progent's Call Center staff of seasoned UNIX/Linux, Sun Solaris, Apple Mac, Cisco and Microsoft professionals can give your customers convenient access to a dependable technical support team with extensive experience in telephone-based support and online repair service for small business networks. Progent's focus is on giving the Call Center a respected reputation as a significant contributor to company performance, and Progent's charter is to resolve and not merely record problems. To find out more information concerning Progent's Help Desk Call Center service and outsourcing, refer to Progent's Help Desk Call Center Services.

Progent's Online Service Technologies
Progent has deployed a set of customized technologies, refined over years of field experience, focused on enabling the highest standard of service for providing online technical help and repair for small business information networks. Progent offers safe VPN support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN remote access allows the experts of Progent's Technical Response Center to interface to your system without violating corporate security.

Progent's advanced service database software includes extensive records for all support provided to Progent's clients. Every active Progent staff consultant has the benefit of the details of support provided to every customer by any team engineer. This history of issues and solutions is structured as a readily accessible internal knowledge base that allows Progent's remote technical experts to share their knowledge with the whole team to ensure that the effectiveness of Progent's technical support improves daily. Progent's certifications with major industry leaders such as Cisco Systems and Microsoft make available additional extensive support knowledge bases as well as to manufacturers' in-house engineering staff that enable Progent's remote consulting specialists to find the optimal resolutions promptly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Now
To find out how you can ask a UNIX/Linux engineer or a Certified CCIE for emergency phone-based consulting assistance in Connecticut, call 1-800-993-9400 or go to Urgent Remote Network Help.

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