If your company IT network is in Connecticut you now have quick phone-based access to a UNIX or Cisco CCIE professional to fix critical issues affecting your computer network. Progent offers the services of among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts available remotely of any independent service firm in the country. The cost is affordable, billing is by the minute, engagement is immediate, and support is unbeatable.

In case your Connecticut business is situated outside of larger urban neighborhoods like Bridgeport, New Haven, Hartford, or Stamford, access to UNIX or Cisco CCIE engineers may be limited when there's a crisis. This can cause a drop in productivity for your company, angry clients, unproductive workers, and distracted management. By utilizing Progent's online services, you have access to a qualified professional ready to deliver expertise whenever you require it to get your network operating.

Since Progent charges for telephone-based help per minute, your company owes just for support delivered. Progent asks for no startup charge. Some remote service organizations have large minimum time requirements or bill for every quarter hour or longer. Progent's fine granularity and straightforward billing model save you from large tabs for fast solutions.

If your Connecticut company requires urgent phone-based help, learn how to contact Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, or CCIE consultants by visiting Progent's urgent remote support, calling 1-800-993-9400, or sending email to information@progent.com.

What Makes Progent's Online Technical Support Program Unique?
Progent's seasoned team of online consulting professionals possess a broad array of in-depth computer skills. This enables Progent's online technical support specialists to resolve the most complex network trouble more quickly than is feasible with ordinary independent support organizations or with the in-house IT staff commonly available to small companies. Progent has delivered remote services to clients in each state in the United States and has refined the tools and skills to repair technical issues economically in many different computer configurations that feature mixtures of UNIX, Linux, Sun Solaris, Mac, Microsoft Windows, and Cisco technologies.

Progent's UNIX/Linux, Sun Solaris, Mac OS X, and CISCO CCIE engineers have qualified for major credentials including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service experts also hold a variety of key Cisco credentials which include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional, and Design Associate.

To help companies that maintain environments powered by a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft technology, Progent's online service team makes available the assistance of engineers with prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide advanced security expertise, Progent offers phone-based contact with professionals who hold recognized security certifications such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing network difficulties allows service escalation, if needed, to experts with relevant competence to resolve particularly tough problems. This accelerates resolutions of emergency problems, avoids system unavailability, and reduces technical support bills.

For businesses throughout Connecticut, Progent allows immediate remote access to UNIX, Linux, Solaris, Apple Mac engineer for emergency help to repair technical issues that are damaging business productivity and are outside the experience of your on-hand computer service group. Progent's UNIX, Linux, Solaris, Apple Mac, and CCIE-qualified consultants can analyze your system using state-of-the-art remote support utilities in order to deliver fast and efficient diagnosis and resolution of serious network issues.

Troubleshooting Services Progent's Remote Support Experts Can Provide Your Connecticut Company
Progent's network consultants can offer advanced assistance for an extensive set of UNIX/Linux, Apple, Cisco Systems, and Microsoft solutions including:

Remote Support Services for UNIX/Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X phone-based computer service team can assist Connecticut small businesses with a large assortment of computer products and technologies that include network infrastructure, email solutions, security expertise for networks and company operations, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Mac OS X systems, VMware options for processor consolidation and streamlined administration, and migration from older systems to contemporary solutions based on newer versions of UNIX, Linux, Sun Solaris, Mac OS X, or MS Windows.

Progent's support professionals offer remote troubleshooting for systems based on popular derivatives of the UNIX operating system such as: Mac OS X, Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or common Linux platforms such as RedHat Linux, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Systems Network Architecture and Security Technology
Progent is unmatched in the IT consulting industry for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking professionals who are awarded this rare credential by completing strenuous testing given by Cisco Systems. The vast majority of CCIEs are employed by large corporations or nationwide Internet service providers (ISPs), and consequently their services are not conveniently available to the general public.

CCIE certified engineers from Progent can assist you to architect, implement, and maintain a converged network infrastructure that can simplify business processes, cut expenses, and speed the path to profitability. By providing Cisco integrated services routers expertise with Catalyst switches consulting services and Cisco Aironet wireless technology integration assistance, Progent can greatly improve the business value of your information system in Connecticut. To see more on Progent's support for Cisco network appliances, see Cisco Technology Engineering Expertise.

Gold Certified Partner for Online Consulting for Windows
Progent's Microsoft-qualified remote service professionals offer computer system troubleshooting and IT support for the complete line of Microsoft server products. Progent is a Microsoft Gold Partner and can provide your organization the expertise of consulting professionals who can help your company with a broad range of technology support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, Microsoft Exchange Server 2013 deployment, Microsoft Exchange Server 2010 management, SharePoint Server 2010 development, Microsoft Lync integration and Office Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2008 programming and Microsoft SQL Server 2012 migration, Systems Center Operations Manager reporting, Project Server 2010 planning, and SBS Server consulting.

Qualified System Security Professionals
Progent offers you access to accredited CISM, CISSP and ISSAP security consultants who can deliver a range of security services that can bolster the immunity of your UNIX, Linux, Sun Solaris, or Apple Mac OS X environment against attacks or assist you to recover quickly from a penetration. Security solutions offered by Progent include: extensive security audits utilizing utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Solar Winds and Hydra; fast recovery from virus and worm assaults; integrating firewalls; designing safe architectures for off-site and mobile access; securing your messaging infrastructure from viruses, spam and directory harvest attacks; and setting up 24x7 automated monitoring. To find out additional information about Progent's security services for small businesses, go to Progent's Engineering Services for System Security.

Applications Services: Online Classes, Customization, Integration
Progent's Mac consultants can support the creative aspect of Macintosh computing by providing consulting services and training in imaging, sound, and video. Progent's support professionals can provide expertise in a range of Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team offers in-depth consulting expertise and education in special application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for popular Microsoft business applications including Microsoft CRM, MS Office Project, Office Word, and MS Excel. To learn more information about Progent's consulting, custom development, and education offerings for UNIX, Linux, Sun Solaris, Apple Mac, or Microsoft applications, see Progent's Applications Experts Team.

Help Desk Support and Outsourcing Options
Progent provides a variety of programs for Help Desk Call Center services that include UNIX/Linux, Solaris, Apple Mac, Cisco Systems and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are intended primarily for companies who need the immediate accessibility of a professional Help Desk Call Center but who have relatively small budgets and IT management resources. Progentís Virtual Help Desk is a transparent extension of your current Help Desk team. Progent can act as a main Help Desk Call Center for your business, represent an escalation resource for the most challenging technical problems, or be available in overflow situations when your other resources are too busy. Progent's Help Desk Call Center Consulting Services can assist you in building an efficient new Call Center or improving your existing one, evaluating or customizing Help Desk application software to address the particular needs of your business, or providing supplemental personnel to work remotely in conjunction with your internal Help Desk Call Center resources during high-demand scenarios like system upgrades. To find out additional information about Progent's Call Center support and outsourcing, see Progent's Help Desk Services.

Progent's Online Technical Support Tools
Progent's advanced customer support reporting application includes thorough histories for all service delivered to Progent's clients. Each authorized Progent staff consultant has the benefit of the details of support rendered to every client by any staff engineer. This database of trouble tickets and solutions is structured as a conveniently accessible internal knowledge base that enables Progent's remote support professionals to share their knowledge with the whole team to ensure that the quality of Progent's support improves over time. Progent's certifications with key vendors such as Cisco Systems and Microsoft make available additional vast support knowledge bases as well as to vendors' in-house engineering personnel that enable Progent's online consulting experts to arrive at the best resolutions promptly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Systems Technical Assistance Expert Now
To find out how you can get in touch with a UNIX, Linux, Solaris, Mac OS X consultant or a Certified CCIE for urgent phone-based consulting expertise in Connecticut, phone 1-800-993-9400 or go to Expert Remote Network Help.

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