If your company network is in Connecticut you now have fast online contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to help with emergency problems involving your computer network. Progent maintains one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts accessible remotely of any nationwide support organization in the United States. The cost is reasonable, billing is per minute, sign-up is quick, and support is world class.

In case your Connecticut small business is located outside of major metropolitan neighborhoods including Bridgeport, New Haven, Hartford, or Stamford, help from UNIX or Cisco CCIE experts may be problematic when there's an emergency. This can result in a drop in income for your business, upset customers, idle employees, and defocused executives. By utilizing Progent's online services, you have access to a qualified consultant who can provide expertise whenever you have to have it to get your computer network operating.

Since Progent charges for telephone-based help by the minute, your business is invoiced only for support delivered. Progent imposes no initialization surcharge. Many online service firms apply significant minimum fees or bill for each fifteen minutes or longer. Progent's one-minute granularity and simple billing model save you from large bills for quick fixes.

If your Connecticut business requires immediate technical help, learn how to contact Progent's UNIX, Linux, Solaris, Mac OS X, or CCIE engineers by going to Progent's urgent phone-based help, telephoning 1-800-993-9400, or emailing information@progent.com.

What Makes Progent's Remote Support Services Special?
Progent's seasoned staff of remote consulting professionals possess a wide array of in-depth information technology knowledge. This allows Progent's online service experts to deal successfully with the most challenging network trouble more quickly than is possible with ordinary independent support organizations or with the in-house support staff commonly available to small or mid-size businesses. Progent has provided remote support to clients in every state in the U.S. and has developed the technology and experience to repair problems efficiently in many different network configurations that incorporate combinations of UNIX/Linux, Solaris, Mac, Microsoft, and Cisco technologies.

Progent's UNIX, Linux, Solaris, Mac, and CISCO CCIE support experts have been awarded professional certifications including Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also hold a number of key Cisco Systems certifications including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), CCVP, CCDA and CCDP.

In order to assist companies that maintain networks incorporating a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's phone-based service team makes available the assistance of consultants have earned important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide high-level security consulting, Progent offers online contact with professionals who have been awarded recognized security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP consultants. The scope of Progent's expertise combined with Progent's cooperative approach to fixing network difficulties streamlines trouble ticket escalation, if appropriate, to specialists with sufficient background to deal with unusually intractable problems. This accelerates remediation of emergency problems, avoids system disruption, and minimizes technical support bills.

For businesses in the state of Connecticut, Progent enables virtually instant remote access to UNIX, Linux, Sun Solaris, Mac OS X specialist for urgent assistance to fix computer problems that are affecting productivity and are outside the experience of your ordinary network service group. Progent's UNIX/Linux, Solaris, Apple Mac OS X, and Cisco CCIE-certified support professionals can interface with your system by means of state-of-the-art remote support utilities in order to deliver rapid and economical analysis and repair of serious network problems.

Troubleshooting Services Progent's Remote Support Experts Can Provide Your Connecticut Business
Progent's network consultants can provide expert support for a comprehensive set of UNIX/Linux, Apple Mac, Cisco Systems, and Windows products and technologies such as:

Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Solaris, and Mac OS X phone-based computer support team can assist Connecticut companies to maintain an extensive array of computer products and technologies including system infrastructure, messaging support, security expertise for networks and company operations, Windows coexistence with UNIX/Linux, Solaris, or Mac OS X platforms, VMware options for server consolidation and centralized administration, and moving from older applications to current environments based on newer versions of UNIX, Linux, Sun Solaris, Apple Mac, or Microsoft Windows.

Progent's support experts offer online technical help for computers based on popular versions of the UNIX OS including: Apple Mac OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as RedHat Linux, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent leads the IT consulting arena for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking professionals who are awarded this prestigious credential by completing strenuous examinations given by Cisco. In most cases CCIEs are hired by large enterprises or national Internet service providers (ISPs), and so their services are not readily accessible to small businesses.

CCIE and CCNP authorized consultants from Progent can help your business to architect, configure, and manage an integrated network infrastructure that can simplify operations, lower costs, and speed the path to profitability. By providing Cisco Systems integrated services routers expertise with Catalyst switches support and Cisco Aironet wireless products integration help, Progent can dramatically enhance the business value of your network infrastructure in Connecticut. For more concerning Progent's services for Cisco Systems infrastructure, refer to Cisco Systems Technology Engineering Services.

Gold Certified Partner for Online Consulting for MS Windows
Progent's Microsoft-qualified online service engineers can provide computer system troubleshooting and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Gold Partner and can offer your organization the expertise of support engineers who can help your company with a wide variety of technology support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, Microsoft Exchange 2013 configuration, Exchange Server 2010 monitoring and support, SharePoint Server 2010 application development, Lync Server 2010 implementation and Microsoft Office Communications Server troubleshooting, Microsoft Forefront TMG management and ISA Server 2006 maintenance, SQL Server 2008 development and Microsoft SQL Server 2012 migration, Operations Manager monitoring, Project Server training, and Small Business Server 2011 consulting.

Certified Network Security Engineers
Progent gives you contact with accredited CISM, CISSP and ISSAP security engineers who can deliver a variety of security services to improve the defenses of your UNIX, Linux, Sun Solaris, or Apple Mac environment against attacks or assist your business to recuperate quickly from an attack. Security solutions provided Progent include: extensive security evaluation utilizing utilities such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Solar Winds and Nikto; efficient recovery from malicious assaults; configuring firewalls; designing safe techniques for off-site and mobile connectivity; protecting your email infrastructure from viruses, spam and directory harvest attacks; and implementing 24x7 automated monitoring. To learn more information on Progent's security services for small businesses, refer to Progent's Engineering Support for System Security.

Applications Support: Training, Customization, Integration
Progent's Apple Mac experts can support the creative facets of Macintosh environments by offering consulting services and training in imaging, audio, and motion video. Progent's consultants offer help in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Team offers professional engineering support and education in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom development, and education for Microsoft business applications including CRM, Microsoft Office Project, Microsoft Word, and Office Excel. To learn additional information concerning Progent's consulting, customization, and education offerings for UNIX/Linux, Solaris, Apple Mac, or Microsoft applications, go to Progent's Business Application Experts Team.

Help Desk Call Center Outsourcing Options
Progent provides a selection of support programs for Help Desk Call Center services : UNIX, Linux, Solaris, Apple Mac OS X, Cisco Systems and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services.

Progent is a Microsoft Gold Certified Partner as well as an authorized Cisco Systems Partner and Progent's Help Desk staff of experienced UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco Systems and Microsoft professionals are available to provide your customers easy contact with a reliable support resource with years of experience in phone help and remote access troubleshooting for small business information systems. Progent's concentration is on giving the Help Desk Call Center a positive recognition as a solid driver of business performance, and Progent's mission is to fix and not merely record problems. To find out more on Progent's Help Desk Call Center support and outsourcing services, see Progent's Help Desk Services.

Progent's Remote Support Technologies
Progent's advanced customer support reporting software includes extensive documentation for all support provided to Progent's clients. Every active Progent staff engineer has the benefit of the history of services delivered to every client by any staff member. This database of problems and solutions is organized as an easily retrievable proprietary knowledge base that allows Progent's online support engineers to share their knowledge company-wide to ensure that the efficiency of Progent's technical support grows daily. Progent's certifications with key vendors such as Cisco and Microsoft permit access to other extensive support knowledge bases and to manufacturers' in-house support staff that allow Progent's online service specialists to arrive at the best solutions promptly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Systems Network Support Expert Immediately
To learn how to ask a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Certified CCIE for urgent online engineering assistance in Connecticut, phone 1-800-993-9400 or visit Expert Online Computer Help.

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