If your business information network is in the state of Connecticut you can have quick phone-based help from a UNIX or Cisco CCIE support specialist to help with the toughest issues involving your IT network. Progent retains one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants accessible online of any independent support firm in the U.S. The cost is reasonable, charges are by the minute, sign-up is quick, and service is unbeatable.

In case your Connecticut company is located outside of major metropolitan neighborhoods including Bridgeport, New Haven, Hartford, or Stamford, support from UNIX or CCIE-certified experts could be limited during a crisis. This can cause a drop in productivity for your company, upset clients, idle employees, and distracted executives. By calling Progent's remote support, you can get in touch with a certified engineer who can provide expertise whenever you require it to get your computer network running.

Since Progent bills for online support per minute, your business owes exclusively for support delivered. Progent asks for no service activation fee. Some remote service companies have large minimum fees or bill for every quarter hour or more. Progent's by-the-minute granularity and simple pricing policy save you from big tabs for speedy fixes.

If your Connecticut company requires technical help for UNIX/Linux, Sun Solaris, Apple Mac or Cisco technology, visit Progent's phone-based support, phone 866-776-4368, or go to Contact Progent.

What Makes Progent's Remote Support Program Unique?
Progent's experienced team of online support professionals possesses a wide array of world-class information technology skills. This allows Progent's online technical support specialists to resolve the most complex technical problems faster than is feasible with typical third-party service firms or with the internal IT staff commonly available to small or mid-size companies. Progent has developed the technology and experience to fix problems efficiently in many different network configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, Mac, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Mac, and CISCO CCIE support experts have earned major certifications including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support engineers also have a number of key Cisco certifications such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, CCVP, and Design Professional.

To help companies that run networks incorporating a combination of UNIX/Linux and Microsoft Windows operating systems, Progent's online service team can provide the expertise of engineers who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security consulting, Progent offers remote support from engineers who hold major security credentials including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge combined with Progent's group approach to repairing network difficulties streamlines trouble ticket escalation, if appropriate, to specialists with sufficient background to resolve particularly tough support calls. This accelerates remediation of urgent network problems, prevents network downtime, and reduces technical support invoices.

For companies in the state of Connecticut, Progent enables immediate remote access to UNIX, Linux, Solaris, Apple Mac engineer for emergency assistance to fix network problems that are affecting your business but are beyond the experience of your ordinary computer maintenance resources. Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and CCIE-qualified support professionals can interface with your network via advanced remote troubleshooting tools in order to deliver fast and efficient evaluation and repair of critical computer problems.

Troubleshooting Services Progent's Remote Support Experts Can Provide Your Connecticut Business
Progent's network consultants can provide expert assistance for an extensive set of UNIX, Apple, Cisco, and Microsoft solutions including:

Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Mac OS X Systems
Progent's UNIX, Linux, Solaris, and Apple Mac OS X remote technical support team can help Connecticut small businesses with a broad set of information products and technologies that include system infrastructure, email support, security expertise for networks and company operations, Windows integration with UNIX, Linux, Sun Solaris, or Apple Mac OS X platforms, VMware options for server economization and centralized administration, and transitioning from legacy applications to contemporary environments powered by newer versions of UNIX/Linux, Sun Solaris, Apple Mac, or MS Windows.

Progent's service experts offer online technical help for systems based on major derivatives of the UNIX operating system including: Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or mainstream Linux products such as RedHat Linux, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent leads the IT consulting arena for providing immediate and affordable access to Cisco CCIEs. CCIEs are high-level network professionals who qualify for this rare certification only after intense examinations supervised by Cisco. The vast majority of CCIEs are employed by big enterprises or national Internet service providers, and so their services are not easily available to smaller companies.

Progent is among the only IT technology consulting firms that makes sure that CCIEs stay available to assist small and mid-size organizations. Also, Progent offers quick access to a Cisco CCIE via telephone so your company can benefit from immediate help for urgent system problems that are disrupting your productivity but are outside the scope of your ordinary network maintenance personnel. Progent's CCIE engineers can connect to your environment using state-of-the-art on-line support technology to execute quick and cost-effective diagnosis and repair of serious system trouble.

CCIE certified consultants from Progent can help your business to design, setup, and maintain a converged network infrastructure that can simplify business processes, lower expenses, and accelerate time to profitability. By providing Cisco integrated services routers experience with Catalyst switches consulting services and Aironet wireless technology configuration help, Progent can greatly enhance the strategic value of your integrated network in Connecticut. For more information on Progent's expertise in Cisco network appliances, visit Cisco Technology Consulting Support.

Microsoft Gold Partner for Phone-based Expertise for MS Windows
Progent's Microsoft-certified remote service experts offer computer troubleshooting and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Partner and can offer your business the expertise of support professionals who can help your company with a wide range of technology practice areas including Windows Server 2012 R2 integration, Windows Server 2008 R2 support, Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting, Microsoft Exchange Server 2010 monitoring and support, SharePoint 2013 design, Lync 2010 integration and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront TMG 2010 administration and ISA Server migration, SQL Server 2016 integration and programming and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) system monitoring, Project Server training, Small Business Server 2011 support, and Windows Essentials migration and cloud integration.

Qualified System Security Experts
Progent provides you access to qualified CISM and ISSAP security engineers who can deliver a range of security solutions that can improve the defenses of your UNIX/Linux, Sun Solaris, or Apple Mac OS X network against attacks or assist you to recuperate fast from an attack. Security solutions available from Progent include: in depth security evaluation utilizing utilities such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Hydra; efficient recuperation from virus and worm attacks; configuring firewalls; designing secure architectures for remote and mobile access; securing your email infrastructure against spam and directory harvest attacks; and implementing 24x7 network monitoring. For more on Progent's security expertise for small and medium-size businesses, see Progent's Engineering Support for System Security.

Business Applications Support: Webinar Training, Customization, Troubleshooting
Progent's Mac technology experts can support the creative aspect of Macintosh computing by providing help services and education in imaging, sound, and motion video. Progent's consultants offer expertise in a range of Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Group can supply in-depth consulting expertise and training in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, programming, and training for popular Microsoft business applications such as Microsoft CRM, Microsoft Project, MS Word, and Microsoft Excel. To read more information on Progent's expertise, custom programming, and education services for UNIX/Linux, Sun Solaris, Apple Mac, or Microsoft applications, see Progent's Applications Experts Team.

Help Desk Call Center Support Alternatives
Progent offers a selection of support programs for Help Desk Call Center assistance including UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are intended mainly for businesses who require the timely availability of a professional Call Center but who have limited funds and internal support bandwidth. Progent’s Virtual Help Desk is a seamless extension of your current Helpdesk resources. Progent can operate as a main Help Desk Call Center for your organization, serve as an escalation resource for the most challenging network problems, or be ready in those situations when your other resources are too busy. Progent's Help Desk Consulting Services can assist you in establishing an efficient new Help Desk Call Center or improving your current one, evaluating or customizing Call Center software products to meet the particular requirements of your company, or adding supplemental staff to operate remotely with your internal Call Center group during demanding events such as system upgrades.

Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Partner and Progent's Help Desk Call Center team of seasoned UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft experts can provide your customers convenient communication with a dependable support team with years of experience delivering telephone-based support and online repair service for small and medium-size business networks. Progent's concentration is on giving the Help Desk a respected image as a significant driver of company success, and Progent's mission is to resolve rather than just report problems. To read more about Progent's Help Desk Call Center outsourcing, visit Progent's Help Desk Call Center Support.

Progent's Remote Technical Support Technologies
Progent has developed a set of optimized technologies, evolved during many years of field experience, dedicated to allowing the most advanced quality of service for delivering online technical support and repair for small and midsize company IT systems. Progent offers safe Virtual Private Network support for VPN gateways from a variety of leading sources including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN online access allows the engineers of Progent's remote service group to interface to your system remotely without breaching corporate security.

Progent's highly evolved customer support database application keeps thorough records of all service provided to Progent's clients. Each authorized Progent team consultant has access to the specifics of support delivered to each customer by any staff member. This archive of issues and resolutions is structured as a conveniently searchable proprietary database that enables Progent's online technical experts to communicate their knowledge with the whole team to ensure that the efficiency of Progent's support grows over time. Progent's certifications with key vendors including Cisco and Microsoft permit access to other extensive support databases and to manufacturers' internal technical staff that enable Progent's remote consulting experts to find the optimal resolutions promptly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Now
To see how to ask a UNIX, Linux, Solaris, Mac OS X engineer or a Cisco certified CCIE for urgent online engineering assistance in Connecticut, call 1-800-993-9400 or visit Expert Online Computer Support.

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