If your business information network is in Connecticut you now have fast online contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to assist with critical issues that threaten your IT network. Progent offers the services of among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals accessible remotely of any nationwide service organization in the country. The cost is competitive, billing is by the minute, sign-up is immediate, and service is world class.

In case your Connecticut small business is some distance from major urban areas such as Bridgeport, New Haven, Hartford, or Stamford, the availability of UNIX or CCIE-certified engineers is often limited when you have an urgent situation. This can result in lost productivity for your business, upset clients, unproductive employees, and defocused management. By contacting Progent, you can get in touch with a qualified consultant who can provide expertise when you require it to keep your computer network on line.

Because Progent bills for online service per minute, your business pays just for support delivered. Progent requires no startup surcharge. Some remote support organizations apply large minimum payments or charge for every quarter hour or more. Progent's fine granularity and simple pricing policy save you from unexpectedly large tabs for fast fixes.

If your Connecticut company needs technical support for UNIX, Linux, Solaris, Apple Mac or Cisco technology, go to Progent's online support, phone 866-776-4368, or see Contact Progent.

What Makes Progent's Online Technical Support Program Unique?
Progent's experienced staff of online consulting engineers has a broad array of world-class computer skills. This allows Progent's remote service specialists to resolve the most complex technical problems more quickly than is possible with ordinary independent support organizations or with the in-house IT resources commonly found in smaller businesses. Progent has developed the tools and skills to repair problems economically in many different network environments that feature combinations of UNIX/Linux, Solaris, Mac OS X, Microsoft, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac, and CISCO CCIE consultants have earned major certifications such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support engineers also hold a number of key Cisco certifications such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional (CCVP), and Design Associate.

To help businesses that run environments featuring a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows technology, Progent's online service group makes available the services of support specialists with prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security consulting, Progent provides remote support from professionals with major security certifications such as Certified Information Security Manager consultants, CISSP experts, and ISSAP engineers. The range of Progent's technical knowledge combined with Progent's cooperative approach to fixing technical problems allows trouble ticket escalation, if appropriate, to specialists with sufficient competence to deal with unusually intractable problems. This speeds up resolutions of serious network problems, prevents system disruption, and reduces technical support bills.

For organizations in the state of Connecticut, Progent offers fast remote contact with UNIX, Linux, Sun Solaris, Mac consultant for emergency expertise to repair technical problems that are damaging business productivity and are beyond the skill set of your on-hand computer maintenance group. Progent's UNIX, Linux, Solaris, Apple Mac OS X, and Cisco CCIE-qualified engineers can connect to your computer environment via state-of-the-art remote troubleshooting utilities in order to provide rapid and economical evaluation and repair of serious network issues.

Services Progent's Remote Consulting Experts Can Provide Your Connecticut Company
Progent network engineers are qualified to deliver expert support for a comprehensive array of UNIX, Apple OS X, Cisco, and Microsoft products and technologies including:

Remote Expertise for UNIX, Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX, Linux, Solaris, and Apple Mac remote network support team can help Connecticut companies to maintain an extensive set of IT products and technologies that include network architecture, email solutions, security expertise for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Mac OS X systems, virtual server options for server consolidation and streamlined management, and transitioning from older systems to current environments based on newer versions of UNIX, Linux, Solaris, Apple Mac, or MS Windows.

Progent's service professionals can provide remote technical help for systems based on leading derivatives of UNIX such as: Apple Mac OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages including RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the computer support industry for providing fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network professionals who are awarded this rare certification by passing intense examinations given by Cisco. In most cases CCIEs work for big enterprises or national Internet service providers (ISPs), and consequently their services are not conveniently available to small and mid-size businesses.

Progent is among the rare computer consulting organizations that ensures that Cisco CCIEs stay available to help small and medium sized companies. In addition, Progent offers convenient access to a CCIE by phone so your company can get immediate help for complex system issues that are hurting your business but are beyond the comfort zone of your local system maintenance personnel. Progent's CCIE engineers can access your network by means of secure on-line support technology to provide rapid and affordable diagnosis and remediation of urgent system trouble.

Cisco qualified experts from Progent can help you to architect, configure, and manage an integrated information system that can streamline business processes, lower costs, and speed time to profitability. By combining Cisco routers expertise with Cisco Catalyst switches support and Cisco Aironet wireless products integration assistance, Progent can dramatically enhance the strategic value of your integrated network in Connecticut. For more information on Progent's services for Cisco infrastructure, refer to Cisco Network Engineering Expertise.

Gold Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-certified online support engineers can deliver computer system repair and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Gold Partner and can provide your organization the assistance of consulting professionals who can assist your company with a wide variety of platform practice areas such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 maintenance, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting, Microsoft Exchange Server 2010 maintenance, SharePoint 2013 design, Microsoft Lync integration and Microsoft Office Communications Server upgrade, Forefront Threat Management Gateway administration and ISA Server maintenance, SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) network monitoring, Project Server and Server Online training, SBS Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Network Security Experts
Progent provides you the services of certified CISM, CISSP and ISSAP security engineers who offer a range of system protection solutions to improve the immunity of your UNIX/Linux, Sun Solaris, or Apple Mac network against assaults or help you to recover fast from an assault. Security services available from Progent include: comprehensive security audits using platforms such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Metasploit and Hydra; quick recovery from malicious assaults; setting up firewalls; designing safe architectures for off-site and mobile connectivity; protecting your messaging infrastructure against viruses, spam and directory harvest attacks; and setting up 24x7 network monitoring. For more about Progent's security expertise for small and midsize companies, refer to Progent's Engineering Services for Network Security.

Business Applications Support: Training, Development, Troubleshooting
Progent's Apple Mac technology experts can support the creative aspect of Mac computing by providing consulting services and education in imaging, sound, and motion video. Progent's consultants can provide help in a variety of Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Group offers professional consulting expertise and education in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, programming, and training for popular Microsoft applications including CRM, Microsoft Project, Office Word, and MS Excel. To find out additional information on Progent's expertise, custom programming, and education offerings for UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft applications, see Progent's Business Application Experts Team.

Help Desk Support and Outsourcing Options
Progent offers several service offerings for Help Desk Call Center assistance : UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Consulting and Staffing Services.

Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Partner and Progent's Help Desk team of seasoned UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft professionals can offer your clients instant access to a large technical support team with extensive experience delivering phone support and remote access troubleshooting for small and medium-size business networks. Progent's focus is on giving the Help Desk a positive image as a solid contributor to company productivity, and Progent's mission is to resolve rather than merely report problems. To find out more about Progent's Help Desk Call Center support and outsourcing, go to Progent's Help Desk Call Center Support.

Progent's Remote Service Technologies
Progent's advanced customer support reporting software keeps comprehensive documentation of all support provided to Progent's customers. Each active Progent staff engineer has the benefit of the specifics of support rendered to every customer by any staff engineer. This database of issues and fixes is organized as a readily searchable internal knowledge base that allows Progent's remote technical engineers to communicate their knowledge with the whole team to ensure that the value of Progent's technical support grows daily. Progent's partnerships with major vendors including Cisco and Microsoft permit access to additional extensive support knowledge bases and to vendors' in-house support personnel that enable Progent's online consulting experts to find the optimal solutions quickly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Now
To see how to ask a UNIX/Linux consultant or a Cisco CCIE for urgent online consulting help in Connecticut, call 1-800-993-9400 or go to Expert Online Network Help.

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