If your business computer network is in the state of Connecticut you can have quick online help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified professional to fix complex issues that threaten your network. Progent retains one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts available remotely of any nationwide service firm in the country. The cost is reasonable, charges are per minute, sign-up is fast, and service is unbeatable.

In case your Connecticut organization is situated outside of larger metropolitan neighborhoods such as Bridgeport, New Haven, Hartford, or Stamford, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be limited when you have an urgent situation. This can result in a drop in income for your company, angry customers, idle workers, and defocused executives. By contacting Progent's online services, you have access to a qualified engineer who can offer expertise whenever you have to have it to keep your network operating.

Because Progent charges for phone service on a per-minute basis, your business pays just for support delivered. Progent asks for no startup charge. Many remote consulting companies demand significant minimum payments or bill for every fifteen minutes or longer. Progent's small granularity and simple pricing policy save you from large invoices for speedy solutions.

If your Connecticut company needs urgent technical help, find out how to talk to Progent's UNIX, Linux, Solaris, Mac, or CISCO CCIE consultants by visiting Progent's emergency online help, telephoning 1-800-993-9400, or e-mailing information@progent.com.

What Makes Progent's Remote Support Program Special?
Progent's seasoned staff of online support professionals offer a wide range of in-depth computer skills. This allows Progent's online service specialists to deal successfully with the most challenging network trouble faster than is possible with ordinary third-party service organizations or with the internal IT resources usually available to small businesses. Progent has provided phone-based services to companies in each state in the country and has refined the technology and experience to fix technical issues efficiently in many different network environments that incorporate combinations of UNIX/Linux, Sun Solaris, Mac, Microsoft Windows, and Cisco products.

Progent's UNIX, Linux, Solaris, Mac OS X, and CCIE support experts have earned major certifications such as Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service team members also hold a number of key Cisco Systems credentials which include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional, and Design Associate.

To assist businesses who maintain environments powered by a combination of UNIX/Linux and Microsoft technology, Progent's phone-based support team can provide the services of engineers with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security consulting, Progent provides online contact with engineers with a variety of security credentials including Certified Information Security Manager Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise combined with Progent's cooperative approach to fixing network problems allows service escalation, if needed, to specialists with sufficient background to deal with particularly tough problems. This speeds up remediation of urgent network problems, prevents network unavailability, and minimizes technical support bills.

For businesses in the state of Connecticut, Progent enables fast remote communication with UNIX/Linux, Sun Solaris, Apple Mac OS X specialist for critical assistance to repair network issues that are hurting business productivity and are outside the experience of your on-hand IT service group. Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and CCIE-certified network experts can interface with your system via state-of-the-art remote troubleshooting utilities that allow them to deliver rapid and efficient diagnosis and repair of critical IT problems.

Services Progent's Phone-based Consulting Experts Can Offer Your Connecticut Business
Progent network engineers can provide expert help for a comprehensive set of UNIX, Apple OS X, Cisco Systems, and Microsoft Windows technologies including:

Remote Support Services for UNIX, Linux, Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Solaris, and Mac OS X remote computer service staff can help Connecticut small businesses with a large array of information products and technologies including network infrastructure, messaging solutions, security consulting for networks and business operations, Windows coexistence with UNIX, Linux, Sun Solaris, or Apple Mac OS X platforms, virtual server options for server consolidation and streamlined administration, and migration from outdated applications to current environments based on newer versions of UNIX/Linux, Solaris, Mac OS X, or MS Windows.

Progent's support professionals can provide online technical help for computers based on leading derivatives of the UNIX OS such as: Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or common Linux products such as RedHat, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Systems Network Architecture and Security Products
Progent leads the network support industry for providing immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level networking engineers who are awarded this prestigious credential by completing intense examinations supervised by Cisco Systems. Most Cisco CCIEs work for big enterprises or national Internet service providers (ISPs), and consequently their services are not conveniently accessible to small businesses.

Progent is among the few IT technology service organizations that ensures that CCIEs are accessible to support small and medium sized organizations. Also, Progent can provide convenient access to a Cisco CCIE via telephone so that you can get timely support for complex system problems that are hurting your productivity but are outside the scope of your ordinary IT support resources. Progent's CCIE support experts can access your system by means of sophisticated on-line troubleshooting tools in order to perform fast and cost-effective analysis and resolution of serious network trouble. For more concerning Progent's services for Cisco Systems network appliances, visit Cisco Systems Technology Engineering Expertise.

Microsoft Gold Certified Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-certified remote support professionals offer computer troubleshooting and IT help for all Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can provide your business the expertise of consulting engineers who can assist your company with a broad variety of technology support such as Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 integration, Exchange 2010 maintenance, SharePoint 2013 design, Lync integration and Office Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server 2006 migration, SQL Server 2012 development and Microsoft SQL Server 2014 upgrades, Systems Center Operations Manager (SCOM) resource monitoring and reporting, Project Server training, SBS Server consulting, and Windows 2012 R2 Essentials cloud integration.

Certified System Security Engineers
Progent gives you access to certified CISM and ISSAP security engineers who offer a variety of system protection services to enhance the immunity of your UNIX/Linux, Solaris, or Mac OS X environment against attacks or assist you to revive promptly from a penetration. Security solutions provided Progent include: extensive security analysis using technologies such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Netcat; fast recuperation from virus and worm assaults; setting up firewalls; planning secure architectures for remote and mobile connectivity; securing your email system against spam and directory harvest attacks; and offering 24x7 proactive monitoring. To find out more information on Progent's security support for small companies, see Progent's Consulting Services for System Security.

Business Applications Support: Webinar Training, Programming, Troubleshooting
Progent's Apple Mac experts can support the creative facets of Mac computing by offering consulting services and education in imaging, audio, and motion video. Progent's consultants offer help in a range of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Team offers in-depth engineering support and education in specific application areas such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for popular Microsoft applications such as CRM, Microsoft Project, Microsoft Office Word, and Microsoft Excel. To read more on Progent's consulting, programming, and training services for UNIX, Linux, Sun Solaris, Apple Mac, or Microsoft applications, visit Progent's Applications Experts Team.

Help Desk Call Center Support and Outsourcing Options
Progent provides three service offerings for Call Center services that include UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed primarily for businesses who need the immediate availability of a professional Call Center but who have limited funds and internal support resources. Progentís Virtual Help Desk is a transparent extension of your current Helpdesk staff. Progent can operate as a primary Help Desk Call Center for your business, represent an escalation alternative for the most challenging technical issues, or be ready in overflow instances when your other service providers are too busy. Progent's Help Desk Consulting Services can assist you in building an efficient new Call Center or enhancing your current one, selecting or programming Help Desk software products to address the particular requirements of your company, or providing temporary personnel to work remotely with your in-house Call Center group to handle high-demand events like system upgrades.

Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Systems Partner and Progent's Help Desk Call Center team of experienced UNIX, Linux, Solaris, Apple Mac OS X, Cisco and Microsoft professionals can give your customers easy access to a reliable technical support team with extensive experience delivering telephone-based support and online repair service for small and midsize business information systems. Progent's focus is on giving the Help Desk a positive reputation as a solid contributor to business success, and Progent's target is to resolve rather than merely report problems. To learn more information concerning Progent's Help Desk support and outsourcing, go to Progent's Call Center Services.

Progent's Online Service Tools
Progent has deployed an arsenal of customized technologies, evolved over many years of field experience, dedicated to allowing the most advanced standard of efficiency for providing remote technical help and troubleshooting for small business IT networks. Progent offers safe VPN support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco Systems, Sonicwall and Checkpoint. Protected VPN offsite access enables the engineers of Progent's remote service group to connect to your system without compromising corporate security.

Progent's advanced customer support reporting system includes extensive records of all service provided to Progent's clients. Each active Progent team engineer has the benefit of the specifics of services provided to every customer by any staff member. This database of trouble tickets and solutions is organized as a conveniently accessible internal knowledge base that allows Progent's online technical engineers to share their knowledge company-wide to make sure that the quality of Progent's support grows over time. Progent's partnerships with key industry leaders including Cisco and Microsoft make available additional extensive support knowledge bases and to vendors' internal engineering staff that allow Progent's remote service experts to arrive at the best resolutions quickly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Now
To learn how you can contact a UNIX, Linux, Solaris, Mac OS X engineer or a Cisco certified CCIE for urgent online consulting help in Connecticut, phone 1-800-993-9400 or go to Expert Remote Computer Help.

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