If your company computer network is in Connecticut you now have fast phone-based contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified professional to fix emergency issues involving your computer network. Progent retains among the most extensive teams of UNIX and CCIE-certified consulting experts accessible online of any nationwide service firm in the United States. The cost is competitive, billing is by the minute, sign-up is fast, and support is world class.

If your Connecticut small business is far from larger metropolitan areas like Bridgeport, New Haven, Hartford, or Stamford, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers is often limited when you have an urgent situation. This could mean lost revenue for your business, angry customers, unproductive employees, and distracted management. By utilizing Progent, you can get in touch with a qualified engineer who can offer expertise when you have to have it to keep your network operating.

Because Progent bills for telephone-based help by the minute, your company owes exclusively for support provided. Progent asks for no startup fee. Many online service firms demand large minimum payments or bill for each quarter hour or more. Progent's small granularity and simple pricing mechanism do away with unexpectedly large tabs for quick repairs.

If your Connecticut company needs immediate technical help, find out how to contact Progent's UNIX/Linux, Sun Solaris, Mac, or CCIE experts by visiting Progent's nationwide phone-based support, calling 1-800-993-9400, or sending email to information@progent.com.

Why is Progent's Remote Support Services Special?
Progent's experienced staff of online consulting engineers haves a wide array of in-depth information technology knowledge. This enables Progent's remote service specialists to resolve the most challenging network trouble more quickly than is possible with typical independent support firms or with the internal IT resources usually available to small or mid-size businesses. Progent has provided phone-based support to clients in each state in America and has refined the tools and experience to repair technical issues efficiently in a wide variety of computer configurations that feature combinations of UNIX, Linux, Solaris, Mac, Microsoft, and Cisco technologies.

Progent's UNIX, Linux, Solaris, Apple Mac, and CISCO CCIE service specialists have earned advanced certifications including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service engineers also have a variety of high-level Cisco credentials including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

In order to assist businesses that operate networks powered by a mix of UNIX/Linux and Microsoft Windows technology, Progent's online service group can provide the expertise of support specialists who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security expertise, Progent offers remote support from professionals with the industry's top security credentials such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing technical problems allows service escalation, if appropriate, to specialists with sufficient competence to resolve particularly tough problems. This speeds up resolutions of emergency network problems, avoids system unavailability, and minimizes maintenance bills.

For organizations throughout Connecticut, Progent allows immediate remote communication with UNIX, Linux, Solaris, Mac OS X specialist for urgent expertise to fix computer problems that are damaging your business and are not within the experience of your on-hand computer maintenance resources. Progent's UNIX, Linux, Solaris, Apple Mac OS X, and Cisco CCIE-certified engineers can analyze your system by means of state-of-the-art remote troubleshooting tools in order to deliver fast and efficient evaluation and repair of critical IT problems.

Troubleshooting Services Progent's Remote Consulting Specialists Can Provide Your Connecticut Company
Progent network consultants are qualified to deliver expert assistance for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft technologies including:

Remote Support Services for UNIX, Linux, Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Solaris, and Mac OS X remote computer support team can help Connecticut companies with a large array of IT products and technologies such as system architecture, messaging solutions, security expertise for computer systems and business processes, Windows coexistence with UNIX, Linux, Sun Solaris, or Apple Mac systems, virtual server technologies for server economization and centralized administration, and moving from dated systems to contemporary environments based on updated versions of UNIX/Linux, Solaris, Apple Mac, or Windows.

Progent's service experts offer remote technical help for computers based on popular variants of UNIX such as: Apple Mac OS X, Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux products including RedHat Linux, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Technology
Progent is unmatched in the network support industry for providing fast and economical access to Cisco CCIEs. Cisco-certified CCIEs are sought-after networking engineers who earn this prestigious certification by completing strenuous testing supervised by Cisco. Most Cisco CCIEs are employed by big corporations or nationwide ISPs, and as a result their skills are not easily available to small businesses.

Progent is among the few IT service organizations that makes sure that CCIEs stay accessible to assist small and medium sized companies. Also, Progent can provide quick contact with a CCIE via telephone so you can benefit from immediate help for critical network issues that are impacting your business but are outside the comfort zone of your usual IT maintenance providers. Progent's CCIE consultants can tie into your system by means of state-of-the-art remote support tools to provide rapid and affordable analysis and repair of serious network anomalies.

CCIE and CCNP authorized engineers from Progent can help you to design, setup, and support an integrated information system that can streamline operations, lower expenses, and speed the path to positive ROI. By providing Cisco Systems integrated services routers experience with Cisco Catalyst switches support and Cisco wireless products configuration help, Progent can greatly improve the strategic value of your information system in Connecticut. To see more information about Progent's support for Cisco Systems network appliances, visit Cisco Technology Engineering Services.

Microsoft Gold Partner for Phone-based Technical Support for Windows
Progent's Microsoft-certified remote service experts can provide computer system troubleshooting and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your organization the expertise of support engineers who can help your company with a wide range of technology support such as Windows Server 2012 R2 integration, Windows Server 2008 set up, MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 consulting, Exchange 2010 management, SharePoint Server 2013 design, Lync 2010 implementation and Office Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway management and ISA Server maintenance, SQL Server 2012 development and SQL Server 2014 upgrades, Systems Center Operations Manager (SCOM) network monitoring, Project Server planning, SBS Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Network Security Specialists
Progent gives you the services of expert CISM, CISSP and ISSAP security consultants who offer a range of security services to enhance the protection of your UNIX/Linux, Sun Solaris, or Mac OS X network against internal or external threats or assist your business to recover promptly from a breach. Security solutions offered by Progent include: extensive security analysis using platforms such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Hydra; rapid recuperation from malicious attacks; configuring firewalls; designing safe architectures for off-site and mobile connectivity; securing your messaging infrastructure from viruses, spam and DHA attacks; and offering 24x7 automated monitoring. To learn more about Progent's security expertise for small businesses, refer to Progent's Professional Services for System Security.

Business Applications Services: Training, Custom Programming, Troubleshooting
Progent's Apple Mac experts can support the creative facets of Mac environments by offering consulting services and education in graphics, sound, and video. Progent's consultants offer help in a variety of Apple Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Group can supply in-depth engineering expertise and training in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and training for familiar Microsoft applications including Microsoft CRM, Microsoft Office Project, Office Word, and Microsoft Office Excel. For more information on Progent's expertise, programming, and education offerings for UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft applications, visit Progent's Applications Experts Services.

Help Desk Service and Outsourcing Alternatives
Progent provides a variety of support programs for Help Desk Call Center assistance that include UNIX, Linux, Solaris, Apple Mac OS X, Cisco Systems and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Help Desk Operations Consulting and Staffing Services.

Progent is a Microsoft Gold Certified Partner plus an authorized Cisco Systems Partner and Progent's Call Center team of seasoned UNIX, Linux, Solaris, Apple Mac, Cisco Systems and Microsoft experts are ready to offer your customers fast contact with a reliable support team with years of experience in phone support and remote access repair service for small and midsize business networks. Progent's concentration is on giving the Help Desk Call Center a respected recognition as a major contributor to business success, and Progent's aim is to resolve rather than simply report problems. To learn more concerning Progent's Help Desk support and outsourcing services, refer to Progent's Help Desk Call Center Support.

Progent's Remote Service Tools
Progent has developed a collection of customized technologies, evolved during years of use, dedicated to promoting the highest quality of efficiency for delivering remote engineering help and troubleshooting for small company IT systems. Progent provides safe VPN support for gateways from multiple popular sources including Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN remote connectivity allows the consultants of Progent's online support team to interface to your system remotely without compromising network security.

Progent's advanced customer support reporting software keeps extensive records of all support provided to Progent's clients. Each authorized Progent staff engineer has access to the details of support delivered to each client by any staff engineer. This database of problems and fixes is organized as an easily searchable internal database that enables Progent's online technical engineers to share their knowledge with the whole team to make sure that the quality of Progent's support improves daily. Progent's certifications with major industry leaders such as Cisco Systems and Microsoft permit access to other extensive technical support knowledge bases as well as to vendors' in-house engineering staff that allow Progent's online service specialists to arrive at the optimal solutions quickly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Now
To learn how to contact a UNIX, Linux, Solaris, Mac OS X consultant or a Certified CCIE for emergency remote professional assistance in Connecticut, call 1-800-993-9400 or go to Urgent Online Computer Help.

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