If your company network is in Connecticut you now have quick phone-based contact with a UNIX or Cisco CCIE expert to resolve urgent problems involving your IT network. Progent offers the services of one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals accessible by phone of any nationwide support firm in the United States. The cost is affordable, charges are per minute, sign-up is fast, and service is world class.

In case your Connecticut network is away from major metropolitan neighborhoods including Bridgeport, New Haven, Hartford, or Stamford, contact with UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often limited during a crisis. This could mean a drop in income for your business, angry clients, unproductive employees, and defocused executives. By utilizing Progent's online services, you can get in touch with a qualified professional who can offer help whenever you have to have it to keep your network running.

Since Progent bills for phone support on a per-minute basis, your company owes only for services delivered. Progent imposes no startup charge. Some online consulting organizations apply substantial minimum time requirements or bill for each quarter hour or longer. Progent's one-minute granularity and straightforward pricing model do away with big invoices for speedy fixes.

If your Connecticut business needs urgent phone-based assistance, find out how to get in touch with Progent's UNIX, Linux, Solaris, Mac, or CISCO CCIE experts by going to Progent's emergency remote help, phoning 1-800-993-9400, or e-mailing information@progent.com.

What Makes Progent's Online Support Services Special?
Progent's experienced team of online consulting engineers offer a broad range of world-class information technology skills. This enables Progent's remote service experts to deal successfully with the most complex technical problems faster than is feasible with typical independent support firms or with the internal support resources commonly found in small or mid-size businesses. Progent has delivered remote services to clients in every state in America and has developed the technology and skills to repair problems economically in many different network configurations that incorporate combinations of UNIX/Linux, Sun Solaris, Apple Mac OS X, Microsoft Windows, and Cisco products.

Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CCIE support experts have earned major credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support team members also hold a number of key Cisco certifications including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional (CCVP), CCDA and CCDP.

In order to help companies that run environments based on a mix of UNIX/Linux and Microsoft Windows technology, Progent's remote service team offers the help of support specialists who hold important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security expertise, Progent offers online contact with professionals with recognized security certifications such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP engineers. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to fixing technical problems allows trouble ticket escalation, if needed, to specialists with sufficient background to deal with particularly intractable support calls. This speeds up remediation of emergency problems, avoids network unavailability, and minimizes maintenance bills.

For businesses anywhere in Connecticut, Progent offers virtually instant remote access to UNIX/Linux, Solaris, Apple Mac specialist for critical support to repair network problems that are hurting your business but are outside the experience of your on-hand IT support resources. Progent's UNIX/Linux, Solaris, Mac, and Cisco CCIE-qualified engineers can interface with your network using the latest remote troubleshooting technologies that allow them to perform fast and economical evaluation and remediation of critical computer problems.

Troubleshooting Services Progent's Remote Consulting Experts Can Provide Your Connecticut Company
Progent's network consultants are qualified to offer expert help for a comprehensive array of UNIX, Apple, Cisco Systems, and Microsoft Windows products and technologies such as:

Online Expertise for UNIX, Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Solaris, and Apple Mac remote technical service team can assist Connecticut small businesses with a comprehensive assortment of information products and technologies such as system architecture, messaging solutions, security consulting for networks and company processes, Windows integration with UNIX/Linux, Sun Solaris, or Apple Mac systems, virtual server products for processor consolidation and streamlined administration, and transitioning from older systems to contemporary solutions based on updated versions of UNIX/Linux, Solaris, Apple Mac OS X, or MS Windows.

Progent's service professionals can provide remote troubleshooting for systems based on leading derivatives of the UNIX platform including: Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or familiar Linux platforms such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Solutions
Progent leads the network support industry for offering immediate and economical communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after networking professionals who earn this rare certification by completing thorough testing administered by Cisco Systems. The vast majority of Cisco CCIEs work for large enterprises or national Internet service providers, and consequently their help is not readily accessible to the general public.

Progent is one of the only IT technology consulting providers that ensures that Cisco CCIEs stay available to help small and medium sized companies. Also, Progent offers quick access to a CCIE by telephone so that you can receive immediate help for urgent system problems that are hurting your business but are outside the scope of your ordinary network support group. Progent's CCIE support experts can access your network using sophisticated remote support tools in order to provide quick and affordable analysis and repair of urgent network problems. To learn more on Progent's support for Cisco network appliances, visit Cisco Technology Consulting Expertise.

Microsoft Gold Partner for Online Consulting for Windows
Progent's Microsoft-qualified remote support professionals offer computer system repair and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your company the expertise of consulting engineers who can assist your company with a broad variety of technology support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, Microsoft Exchange 2013 configuration, Microsoft Exchange Server 2010 maintenance, SharePoint Server development, Microsoft Lync integration and Microsoft Communications Server 2007 upgrade, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, SQL Server 2012 programming and SQL Server 2014 migration, Systems Center Operations Manager (SCOM) resource monitoring, Project Server 2010 planning, Small Business Server 2011 consulting, and Windows Essentials cloud integration.

Certified Security Specialists
Progent gives you access to qualified CISM and ISSAP security professionals who offer a range of system protection services to improve the resistance of your UNIX/Linux, Solaris, or Apple Mac OS X environment against assaults or assist you to revive promptly from a breach. Security solutions available from Progent include: comprehensive security audits using technologies such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Netcat; fast recovery from malicious attacks; configuring firewalls; establishing secure architectures for off-site and mobile connectivity; securing your messaging infrastructure from spam and DHA attacks; and offering round-the-clock automated monitoring. To read additional information about Progent's security expertise for small companies, refer to Progent's Professional Expertise for System Security.

Business Applications Support: Webinar Training, Custom Programming, Problem Solving
Progent's Mac consultants can promote the creative aspect of Mac computing by providing consulting services and training in graphics, audio, and motion video. Progent's support professionals offer expertise in a variety of Apple Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post production studio.

Progent's Application Experts Group offers in-depth consulting expertise and education in specific application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for Microsoft business applications such as Microsoft CRM, Microsoft Project, Office Word, and Excel. To learn more concerning Progent's consulting, custom development, and education offerings for UNIX, Linux, Solaris, Apple Mac OS X, or Microsoft applications, see Progent's Business Application Experts Services.

Help Desk Support Alternatives
Progent provides several service offerings for Help Desk Call Center services that include UNIX/Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing Services.

Progent is a Microsoft Gold Certified Partner plus an authorized Cisco Partner and Progent's Help Desk Call Center team of experienced UNIX/Linux, Sun Solaris, Mac OS X, Cisco Systems and Microsoft experts are ready to give your customers convenient communication with a large technical support team with extensive experience delivering phone help and online troubleshooting for small and midsize business information systems. Progent's concentration is on earning the Help Desk a positive recognition as a key contributor to business productivity, and Progent's mission is to fix and not just document problems. To read more concerning Progent's Call Center support and outsourcing, visit Progent's Call Center Support.

Progent's Online Support Technologies
Progent's highly evolved customer support reporting application stores comprehensive documentation for all service delivered to Progent's clients. Every authorized Progent staff engineer has access to the specifics of services rendered to every client by any team member. This archive of problems and fixes is structured as an easily accessible internal database that enables Progent's remote support engineers to share their experiences with the whole team to make sure that the efficiency of Progent's technical support improves over time. Progent's certifications with major industry leaders such as Cisco and Microsoft make available additional extensive technical support databases as well as to vendors' internal engineering personnel that allow Progent's remote consulting experts to find the optimal solutions promptly.

Talk to a UNIX/Linux or Cisco Network Support Specialist Now
To find out how you can get in touch with a UNIX, Linux, Solaris, Mac OS X consultant or a Cisco CCIE for urgent phone-based engineering support in Connecticut, phone 1-800-993-9400 or visit Urgent Online Network Support.














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