If your business IT network is in the state of Connecticut you can now get fast phone-based access to a UNIX or Cisco CCIE consultant to assist with critical problems that threaten your computer network. Progent retains one of the largest teams of UNIX and CCIE-certified support professionals available by phone of any independent service firm in the country. The cost is competitive, billing is per minute, sign-up is quick, and service is world class.

If your Connecticut organization is situated far from larger metropolitan areas such as Bridgeport, New Haven, Hartford, or Stamford, help from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers may be problematic when there's an urgent situation. This can result in a drop in productivity for your company, angry customers, idle employees, and distracted executives. By calling Progent's remote support, you have access to a certified professional who can deliver help when you need it to keep your network operating.

Since Progent bills for telephone-based service per minute, your business is invoiced just for technical help received. Progent asks for no startup fee. Some remote consulting organizations demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity and straightforward billing mechanism save you from big bills for speedy solutions.

If your Connecticut company needs immediate technical help, learn how to get in touch with Progent's UNIX, Linux, Solaris, Mac, or CISCO CCIE engineers by visiting Progent's online help, calling 866-776-4368, or e-mailing information@progent.com.

What Makes Progent's Online Technical Support Program Special?
Progent's seasoned staff of remote consulting professionals possesses a wide array of world-class information technology skills. This allows Progent's remote technical support experts to deal successfully with the most complex network trouble more quickly than is feasible with ordinary third-party service organizations or with the internal IT staff usually available to smaller businesses. Progent has refined the technology and experience to fix problems efficiently in a wide variety of computer configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple Mac OS X, Microsoft, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Mac OS X, and CISCO CCIE service specialists have been awarded professional certifications such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service engineers also hold a number of key Cisco Systems certifications which include Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional, and Design Associate.

To assist companies who maintain environments powered by a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows technology, Progent's remote support team offers the expertise of support specialists with important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide advanced security expertise, Progent offers remote contact with professionals with major security certifications including Certified Information Security Manager (CISM) Engineers, CISSP experts, and ISSAP consultants. The range of Progent's expertise combined with Progent's group approach to fixing technical difficulties streamlines service escalation, when called for, to experts with sufficient competence to resolve particularly intractable jobs. This accelerates resolutions of emergency problems, prevents system downtime, and minimizes maintenance bills.

For companies in the state of Connecticut, Progent allows immediate remote access to UNIX, Linux, Sun Solaris, Apple Mac consultant for critical help to fix network issues that are hurting business productivity and are not within the comfort zone of your on-hand IT service group. Progent's UNIX/Linux, Sun Solaris, Mac, and CCIE-qualified support professionals can analyze your network using advanced remote support technologies in order to deliver fast and affordable analysis and remediation of serious computer problems.

Troubleshooting Services Progent's Remote Consulting Experts Can Offer Your Connecticut Business
Progent service specialists can deliver advanced assistance for a comprehensive array of UNIX, Apple Mac, Cisco, and Microsoft solutions such as:

Online Troubleshooting and Consulting for UNIX, Linux, Solaris, and Apple Mac Systems
Progent's UNIX, Linux, Solaris, and Mac OS X phone-based technical service staff can help Connecticut small businesses with a large array of computer products and technologies that include system architecture, messaging support, security consulting for networks and company operations, Microsoft Windows integration with UNIX/Linux, Solaris, or Apple Mac systems, VMware options for server economization and streamlined administration, and transitioning from dated systems to contemporary environments based on updated versions of UNIX/Linux, Sun Solaris, Mac OS X, or MS Windows.

Progent's support experts can provide online troubleshooting for systems based on major variants of the UNIX OS including: Apple Mac OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux platforms including RedHat, SUSE Linux, Debian-GNU and Slackware.

Cisco Systems Network Infrastructure and Security Products
Progent is unmatched in the computer support industry for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network engineers who qualify for this rare certification by passing strenuous examinations administered by Cisco. Most Cisco CCIEs work for large enterprises or nationwide Internet service providers (ISPs), and so their skills are not conveniently available to smaller companies.

CCIE and CCNP qualified engineers from Progent can help your company to design, setup, and maintain an integrated information system that can streamline business processes, cut expenses, and speed the path to profitability. By providing Cisco broadband routers expertise with Catalyst switches consulting services and Cisco wireless products configuration help, Progent can significantly increase the strategic value of your information system in Connecticut. To learn more concerning Progent's expertise in Cisco infrastructure, see Cisco Network Professional Support.

Gold Partner for Phone-based Consulting for MS Windows
Progent's Microsoft-certified online support experts offer computer problem solving and consulting support for all Microsoft server technologies. Progent is a Microsoft Gold Partner and can offer your company the assistance of consulting engineers who can help you with a broad variety of technology practice areas such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 support, MS Exchange 2016 Server migration, Exchange Server 2013 configuration, Exchange Server 2010 management, SharePoint Server development, Lync Server integration and Office Communications Server upgrade, Forefront TMG administration and ISA Server 2006 migration, SQL Server 2016 migration and development and SQL Server 2014 support, Systems Center Operations Manager (SCOM) network monitoring, Project Server planning, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

Certified Security Engineers
Progent offers you contact with qualified CISM, CISSP and ISSAP security professionals who can deliver a range of system protection services to enhance the immunity of your UNIX/Linux, Solaris, or Mac OS X network against attacks or help your business to recover quickly from an assault. Security solutions offered by Progent include: in depth security analysis utilizing platforms such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds and Netcat; quick recuperation from malicious attacks; integrating firewalls; planning safe architectures for off-site and mobile connectivity; protecting your email infrastructure against viruses, spam and DHA attacks; and setting up 24x7 automated monitoring. To learn additional information on Progent's security expertise for small and midsize businesses, see Progent's Engineering Services for Network Security.

Business Applications Support: Webinar Training, Custom Programming, Problem Solving
Progent's Mac technology consultants can support the creative aspect of Mac environments by offering help services and education in imaging, audio, and video. Progent's consultants offer expertise in a variety of Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Team offers professional consulting expertise and education in special application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, customization, and education for popular Microsoft applications including Microsoft CRM, MS Office Project, Microsoft Word, and Microsoft Office Excel. To learn more information about Progent's consulting, custom programming, and training offerings for UNIX/Linux, Sun Solaris, Apple Mac, or Microsoft applications, see Progent's Business Application Experts Group.

Call Center Support and Outsourcing Alternatives
Progent provides several support programs for Call Center services including UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco Systems and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Operations Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are intended primarily for companies who require the immediate accessibility of an effective Call Center but who have relatively small budgets and internal support bandwidth. Progent’s Virtual Help Desk is a transparent extension of your existing Helpdesk resources. Progent can operate as a primary Help Desk for your business, represent an escalation resource for tough network problems, or be available in those instances when your other resources are swamped. Progent's Help Desk Consulting Services can assist you in building an efficient new Help Desk or enhancing your current one, evaluating or programming Help Desk Call Center software products to meet the particular requirements of your company, or providing temporary personnel to operate online in conjunction with your in-house Call Center resources to deal with high-demand scenarios like software migrations. To read additional information about Progent's Call Center outsourcing, refer to Progent's Help Desk Call Center Services.

Progent's Remote Technical Support Technologies
Progent has deployed a set of customized technologies, evolved over years of use, dedicated to allowing the highest quality of service for delivering remote engineering support and repair for small and medium-size company information networks. Progent offers safe VPN support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco Systems, Sonicwall and Watchguard. Protected VPN offsite connectivity enables the consultants of Progent's online support team to connect to your system without violating network security.

Progent's advanced customer support reporting system stores comprehensive records of all service delivered to Progent's customers. Each active Progent staff consultant has access to the history of support delivered to every client by any staff engineer. This archive of issues and resolutions is structured as a conveniently searchable internal database that allows Progent's online technical experts to communicate their knowledge with the whole team to make sure that the efficiency of Progent's support grows over time. Progent's certifications with key vendors such as Cisco Systems and Microsoft make available other vast support knowledge bases as well as to vendors' internal support staff that enable Progent's online service experts to arrive at the best resolutions promptly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Immediately
To find out how to ask a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Cisco certified CCIE for emergency phone-based engineering assistance in Connecticut, phone 1-800-993-9400 or go to Urgent Remote Computer Help.

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