If your business network is in the state of Connecticut you can depend on fast remote technical support from a UNIX or Cisco CCIE professional to assist with emergency problems involving your IT network. Progent retains among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants accessible online of any nationwide support organization in the U.S. The cost is affordable, charges are by the minute, sign-up is fast, and support is world class.

In case your Connecticut small business is situated far from major urban areas such as Bridgeport, New Haven, Hartford, or Stamford, access to UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts is often limited during a crisis. This could mean a drop in income for your company, angry customers, unproductive workers, and distracted management. By utilizing Progent, you have access to a qualified consultant who can deliver assistance when you need it to keep your system running.

Because Progent charges for remote service by the minute, your company pays exclusively for support received. Progent asks for no startup surcharge. Some online service firms have substantial minimum fees or bill for each quarter hour or longer. Progent's small granularity and straightforward pricing policy do away with large invoices for fast fixes.

If your Connecticut business requires urgent technical assistance, learn how to contact Progent's UNIX, Linux, Sun Solaris, Mac, or CISCO CCIE experts by going to Progent's nationwide phone-based support, telephoning 1-800-993-9400, or emailing information@progent.com.

Why is Progent's Remote Technical Support Services Unique?
Progent's seasoned team of remote consulting engineers offer a wide array of world-class computer skills. This enables Progent's online service experts to resolve the most challenging technical problems more quickly than is possible with ordinary independent service organizations or with the in-house support staff usually found in small businesses. Progent has delivered phone-based support to companies in every state in America and has developed the tools and skills to repair problems efficiently in a wide variety of computer configurations that incorporate mixtures of UNIX/Linux, Solaris, Mac OS X, Microsoft, and Cisco technologies.

Progent's UNIX, Linux, Sun Solaris, Mac, and CISCO CCIE support experts have qualified for professional certifications such as Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service experts also have a variety of high-level Cisco credentials such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, CCSP, CCVP, and Design Professional.

In order to assist businesses who run environments incorporating a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft operating systems, Progent's online support group offers the assistance of consultants have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security consulting, Progent offers remote contact with professionals who have earned a variety of security certifications including Certified Information Security Manager consultants, CISSP experts, and Information System Security Architecture Professional consultants. The range of Progent's expertise combined with Progent's cooperative approach to repairing technical problems allows service escalation, when called for, to specialists with relevant competence to deal with particularly intractable support calls. This accelerates remediation of serious network problems, avoids system disruption, and reduces maintenance bills.

For companies throughout Connecticut, Progent allows virtually instant remote communication with UNIX, Linux, Solaris, Mac OS X engineer for urgent support to troubleshoot network issues that are damaging productivity but are not within the scope of your on-hand computer service group. Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CCIE-qualified support professionals can analyze your system with state-of-the-art remote support technologies that allow them to provide rapid and affordable evaluation and resolution of critical network issues.

Services Progent's Online Support Specialists Can Provide Your Connecticut Business
Progent network consultants can provide expert support for an extensive set of UNIX, Apple OS X, Cisco Systems, and Windows technologies such as:

Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX, Linux, Sun Solaris, and Apple Mac online technical support team can help Connecticut small businesses with a large array of information products and technologies such as system infrastructure, email support, security consulting for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Mac OS X systems, virtual server technologies for processor consolidation and centralized administration, and migration from older systems to contemporary solutions based on updated versions of UNIX/Linux, Solaris, Apple Mac OS X, or MS Windows.

Progent's service experts offer online technical help for computers powered by leading variants of the UNIX OS including: Mac OS X, Solaris, IBM AIX OS, HP-UX, BSD, SCO and SGI/Irix or mainstream Linux packages such as RedHat, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the IT consulting industry for providing immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking professionals who earn this prestigious credential by passing strenuous testing supervised by Cisco. The vast majority of Cisco CCIEs work for big corporations or national Internet service providers (ISPs), and so their expertise is not easily accessible to smaller companies.

Progent is among the only computer consulting providers that makes sure that CCIEs stay accessible to help small and medium sized companies. Also, Progent offers quick contact with a Cisco CCIE by phone so that you can benefit from immediate help for urgent network problems that are hurting your productivity but are outside the experience of your usual IT maintenance providers. Progent's CCIE support experts can access your system using sophisticated on-line support technology in order to provide fast and economical diagnosis and resolution of urgent network trouble.

CCIE authorized experts from Progent can assist your company to architect, configure, and manage a converged information system that can streamline business processes, cut expenses, and speed the path to profitability. By combining Cisco routers experience with Cisco Catalyst switches support and Cisco Aironet wireless technology configuration help, Progent can dramatically improve the strategic value of your connectivity environment in Connecticut. For more concerning Progent's support for Cisco network appliances, refer to Cisco Technology Engineering Services.

Microsoft Gold Certified Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-certified online service professionals can provide network problem solving and IT assistance for all Microsoft server products. Progent is a Microsoft Gold Partner and can offer your organization the expertise of consulting professionals who can assist you with a broad variety of platform support including Windows Server 2012 R2 integration, Windows Server 2008 installation, Microsoft Exchange 2013 deployment, Exchange 2010 maintenance, SharePoint Server design, Lync Server 2010 implementation and Microsoft Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway management and ISA Server migration, Microsoft SQL Server 2008 development and SQL Server 2012 migration, Operations Manager reporting, Project Server planning, and SBS Server 2011 consulting.

Qualified Network Security Experts
Progent gives you access to accredited CISM, CISSP and ISSAP security professionals who offer a range of system protection services that can bolster the protection of your UNIX/Linux, Sun Solaris, or Mac OS X network against internal or external threats or help your business to revive fast from a penetration. Security services offered by Progent include: in depth security analysis using tools such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Solar Winds and Hydra; quick recovery from malicious assaults; setting up firewalls; establishing safe architectures for remote and mobile access; protecting your email infrastructure against viruses, spam and directory harvest attacks; and offering round-the-clock proactive monitoring. To read additional information on Progent's security services for small businesses, go to Progent's Professional Support for System Security.

Business Applications Support: Webinar Training, Custom Programming, Problem Solving
Progent's Apple Mac consultants can support the creative facets of Mac computing by providing help services and training in imaging, sound, and motion video. Progent's consultants can provide help in a range of Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post production studio.

Progent's Application Experts Team offers in-depth consulting expertise and education in specific application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and training for popular Microsoft applications including Microsoft CRM, MS Office Project, MS Word, and Microsoft Office Excel. To find out more information about Progent's consulting, custom programming, and training services for UNIX, Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, visit Progent's Applications Experts Team.

Call Center Outsourcing Alternatives
Progent offers a variety of service offerings for Call Center assistance that include UNIX/Linux, Sun Solaris, Apple Mac, Cisco Systems and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Operations Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed primarily for businesses who require the timely availability of a professional Help Desk but who have limited budgets and internal support bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your existing Call Center staff. Progent can operate as a primary Help Desk Call Center for your organization, represent an escalation alternative for tough network issues, or be ready in overflow instances when your ordinary service providers are swamped. Progent's Help Desk Consulting Services can assist you in building an effective new Call Center or enhancing your current one, evaluating or programming Help Desk software products to meet the special requirements of your company, or providing temporary staff to work remotely in conjunction with your in-house Help Desk resources during demanding scenarios such as software migrations. For more information on Progent's Help Desk Call Center support, see Progent's Help Desk Call Center Support.

Progent's Remote Technical Support Technologies
Progent's sophisticated service database software stores thorough documentation of all support provided to Progent's clients. Each authorized Progent team engineer has access to the specifics of support delivered to each client by any staff engineer. This history of trouble tickets and solutions is structured as an easily searchable internal database that permits Progent's online technical experts to share their experiences with the whole team to ensure that the value of Progent's technical support improves over time. Progent's certifications with key vendors including Cisco and Microsoft permit access to additional vast support knowledge bases and to vendors' internal support staff that enable Progent's remote service experts to arrive at the optimal resolutions promptly.

Talk to a UNIX/Linux or Cisco Network Support Expert Immediately
To learn how to get in touch with a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Cisco certified CCIE for emergency remote engineering expertise in Connecticut, phone 1-800-993-9400 or go to Urgent Remote Computer Help.

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