If your company computer network is in Connecticut you can have quick online access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE support specialist to resolve critical issues involving your network. Progent maintains one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available by phone of any independent support organization in the U.S. Rates are reasonable, billing is per minute, engagement is quick, and support is world class.

If your Connecticut company is situated far from major urban areas like Bridgeport, New Haven, Hartford, or Stamford, help from UNIX or Cisco CCIE engineers may be problematic when you have a network crash. This can result in lost revenue for your business, upset customers, unproductive workers, and defocused executives. By contacting Progent's online services, you can get in touch with a certified consultant ready to provide help whenever you require it to get your information system on line.

Since Progent charges for telephone-based service per minute, your business is invoiced exclusively for support delivered. Progent asks for no initialization charge. Many online support companies demand substantial minimum payments or bill for every fifteen minutes or longer. Progent's fine granularity and straightforward billing policy eliminate unexpectedly large invoices for speedy fixes.

If your Connecticut business needs urgent remote assistance, find out how to get in touch with Progent's UNIX, Linux, Solaris, Mac, or CISCO CCIE consultants by visiting Progent's nationwide remote support, phoning 1-800-993-9400, or sending email to information@progent.com.

What Makes Progent's Online Technical Support Program Unique?
Progent's experienced team of online consulting professionals haves a broad array of world-class computer knowledge. This enables Progent's online service specialists to resolve the most challenging technical problems more quickly than is feasible with typical third-party support organizations or with the in-house IT resources usually available to small or mid-size businesses. Progent has delivered online support to companies in every state in the country and has developed the technology and skills to repair problems economically in a wide variety of computer configurations that feature combinations of UNIX/Linux, Sun Solaris, Mac, Microsoft, and Cisco technologies.

Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CISCO CCIE service specialists have qualified for advanced certifications including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service team members also hold a variety of key Cisco Systems credentials such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Professional.

In order to assist businesses that run networks featuring a combination of UNIX/Linux and Microsoft operating systems, Progent's phone-based support team offers the help of consultants with prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering advanced security consulting, Progent offers phone-based contact with professionals who hold the industry's top security certifications including Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional consultants. The range of Progent's technical knowledge combined with Progent's group approach to fixing network problems streamlines service escalation, when called for, to experts with relevant competence to deal with particularly tough support calls. This speeds up remediation of emergency problems, prevents network disruption, and reduces technical support invoices.

For companies throughout Connecticut, Progent allows fast remote contact with UNIX/Linux, Sun Solaris, Apple Mac engineer for emergency assistance to repair network problems that are damaging business productivity but are outside the experience of your local IT service resources. Progent's UNIX, Linux, Sun Solaris, Apple Mac, and CCIE-certified consultants can analyze your computer environment by means of advanced remote troubleshooting technologies that allow them to perform quick and efficient analysis and resolution of serious computer problems.

Troubleshooting Services Progent's Phone-based Support Specialists Can Provide Your Connecticut Company
Progent's network consultants can provide advanced help for an extensive array of UNIX, Apple, Cisco, and Microsoft Windows products and technologies such as:

Remote Support Services for UNIX, Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Sun Solaris, and Apple Mac OS X online network service team can assist Connecticut small businesses to maintain a broad assortment of information products and technologies that include system infrastructure, email support, security expertise for computer systems and business operations, Windows coexistence with UNIX/Linux, Solaris, or Apple Mac platforms, virtual server products for processor consolidation and streamlined administration, and migration from legacy systems to contemporary solutions based on updated versions of UNIX, Linux, Solaris, Apple Mac, or Windows.

Progent's service experts offer remote troubleshooting for systems powered by leading variants of the UNIX platform such as: Apple Mac OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or familiar Linux platforms including RedHat Linux, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Systems Network Architecture and Security Solutions
Progent is unmatched in the IT consulting arena for offering immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network engineers who earn this rare certification only after strenuous testing administered by Cisco. The vast majority of CCIEs are employed by large corporations or nationwide ISPs, and as a result their help is not easily available to small businesses.

Progent is among the few IT consulting firms that makes sure that Cisco CCIEs are available to assist small and mid-size companies. In addition, Progent facilitates convenient access to a CCIE by phone so you can get immediate support for complex network problems that are impacting your business but are beyond the competence of your ordinary IT maintenance providers. Progent's CCIE consultants can connect to your system by means of secure on-line support technology to execute fast and cost-effective analysis and remediation of serious system trouble. To see more concerning Progent's support for Cisco network appliances, visit Cisco Network Engineering Expertise.

Gold Certified Partner for Phone-based Consulting for MS Windows
Progent's Microsoft-certified online service professionals can deliver computer system problem solving and consulting help for all Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can offer your company the expertise of consulting engineers who can help you with a broad range of technology support services including Windows Server 2012 R2 integration, Windows Server 2008 R2 installation, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 monitoring and support, SharePoint Server 2013 development, Lync implementation and Office Communications Server 2007 upgrade, Forefront TMG management and ISA Server maintenance, SQL Server 2012 programming and SQL Server 2014 upgrades, Systems Center Operations Manager (SCOM) system monitoring, Project Server and Server Online planning, SBS Server support, and Windows Essentials cloud integration.

Qualified Network Security Experts
Progent gives you contact with qualified CISM, CISSP and ISSAP security consultants who can deliver a variety of system protection services that can strengthen the immunity of your UNIX/Linux, Solaris, or Apple Mac OS X environment against attacks or help you to revive quickly from a breach. Security solutions available from Progent include: extensive security audits utilizing platforms such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Metasploit and Hydra; rapid recovery from malicious attacks; configuring firewalls; planning safe architectures for remote and mobile connectivity; securing your messaging system from spam and directory harvest attacks; and offering 24x7 automated monitoring. To find out more information on Progent's security support for small companies, go to Progent's Consulting Services for System Security.

Business Applications Services: Training, Programming, Integration
Progent's Mac consultants can support the creative facets of Macintosh computing by providing help services and education in imaging, audio, and video. Progent's consultants offer expertise in a variety of Apple Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post production studio.

Progent's Application Experts Team can supply in-depth consulting support and education in specific application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for popular Microsoft applications such as CRM, MS Office Project, Word, and Office Excel. To learn additional information concerning Progent's consulting, custom programming, and training services for UNIX, Linux, Solaris, Apple Mac OS X, or Microsoft applications, visit Progent's Business Application Experts Team.

Help Desk Call Center Support Alternatives
Progent provides three service offerings for Help Desk services : UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Operations Consulting and Staffing.

Progent is a Microsoft Gold Partner as well as a certified Cisco Partner and Progent's Help Desk team of seasoned UNIX, Linux, Solaris, Apple Mac, Cisco and Microsoft experts can give your clients convenient contact with a large support team with years of experience delivering telephone-based support and remote access troubleshooting for small and midsize business information systems. Progent's concentration is on earning the Help Desk Call Center a positive image as a major driver of business success, and Progent's target is to fix and not merely record problems. For more information about Progent's Call Center support, see Progent's Help Desk Services.

Progent's Online Service Technologies
Progent has developed an arsenal of customized technologies, evolved over more than a decade of field experience, focused on promoting the most advanced standard of efficiency for delivering online engineering help and repair for small company IT systems. Progent offers secure VPN support for VPN gateways from multiple leading sources including Microsoft, Cisco Systems, Sonicwall and Watchguard. Secure VPN offsite access allows the engineers of Progent's online support team to link to your environment remotely without violating system security.

Progent's highly evolved service reporting software keeps extensive histories for all service delivered to Progent's customers. Each active Progent team consultant has the benefit of the details of support delivered to every customer by any staff member. This archive of trouble tickets and resolutions is organized as an easily retrievable internal knowledge base that permits Progent's online technical professionals to share their knowledge company-wide to ensure that the quality of Progent's support services grows daily. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to other extensive technical support databases as well as to manufacturers' in-house support staff that enable Progent's online service specialists to find the optimal solutions promptly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Specialist Now
To see how you can get in touch with a UNIX/Linux consultant or a Certified CCIE for emergency remote professional help in Connecticut, phone 1-800-993-9400 or visit Urgent Remote Computer Help.

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