If your business computer network is in Connecticut you can depend on quick online contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified consultant to help with urgent issues affecting your computer network. Progent offers the services of among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts available by phone of any independent support organization in the United States. The cost is reasonable, billing is per minute, sign-up is immediate, and service is unbeatable.

In case your Connecticut office is based outside of larger urban neighborhoods like Bridgeport, New Haven, Hartford, or Stamford, help from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers could be limited when you have a crisis. This could mean a loss of income for your business, upset clients, idle employees, and distracted management. By utilizing Progent's remote support, you can get in touch with a certified consultant ready to deliver assistance whenever you need it to keep your system running.

Because Progent bills for telephone-based service by the minute, your company owes exclusively for services delivered. Progent imposes no service activation fee. Many online support companies demand significant minimum fees or charge for every quarter hour or more. Progent's one-minute granularity and simple pricing model eliminate big tabs for fast repairs.

If your Connecticut company requires immediate remote assistance, find out how to contact Progent's UNIX, Linux, Sun Solaris, Mac OS X, or CISCO CCIE consultants by visiting Progent's urgent remote help, phoning 1-800-993-9400, or emailing information@progent.com.

Why is Progent's Online Support Program Unique?
Progent's seasoned staff of remote support professionals possess a wide array of in-depth information technology skills. This allows Progent's online service specialists to resolve the most challenging technical problems more quickly than is possible with ordinary third-party support organizations or with the in-house IT staff commonly found in small or mid-size businesses. Progent has provided phone-based services to clients in every state in America and has refined the tools and skills to repair problems economically in many different computer environments that incorporate combinations of UNIX, Linux, Sun Solaris, Apple Mac OS X, Microsoft, and Cisco products.

Progent's UNIX, Linux, Solaris, Apple Mac, and CCIE support experts have qualified for professional credentials including Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service team members also have a variety of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional, CCDA and CCDP.

To assist companies who operate networks based on a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft operating systems, Progent's remote support team makes available the help of engineers with important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security consulting, Progent provides remote support from professionals with the industry's top security credentials including Certified Information Security Manager (CISM) Engineers, CISSP specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise combined with Progent's cooperative approach to fixing network problems streamlines service escalation, when called for, to specialists with sufficient background to resolve particularly tough jobs. This speeds up remediation of emergency network problems, avoids system disruption, and minimizes maintenance invoices.

For businesses in the state of Connecticut, Progent allows virtually instant online access to UNIX/Linux, Solaris, Apple Mac consultant for urgent help to troubleshoot information system problems that are damaging your business and are outside the experience of your on-hand network service resources. Progent's UNIX, Linux, Solaris, Apple Mac OS X, and CCIE-qualified engineers can connect to your computer environment with the latest remote troubleshooting tools in order to provide fast and economical evaluation and repair of serious computer problems.

Troubleshooting Services Progent's Phone-based Support Experts Can Offer Your Connecticut Business
Progent's network consultants can offer expert help for an extensive array of UNIX, Apple, Cisco Systems, and Microsoft Windows solutions including:

Online Expertise for UNIX, Linux, Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Mac OS X online computer service staff can help Connecticut companies to maintain a broad set of computer products and technologies such as system infrastructure, messaging solutions, security consulting for computer systems and business processes, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Apple Mac platforms, virtual server options for processor consolidation and centralized management, and migration from dated applications to contemporary environments powered by newer versions of UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft Windows.

Progent's support experts offer online troubleshooting for systems based on leading derivatives of UNIX including: Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or mainstream Linux platforms such as RedHat, SUSE Linux, Debian-GNU and Slackware.

Cisco Systems Network Infrastructure and Security Products
Progent leads the computer support industry for offering immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking engineers who qualify for this advanced credential by passing intense testing given by Cisco Systems. In most cases CCIEs are employed by big enterprises or nationwide Internet service providers, and consequently their help is not readily available to the general public.

Progent is among the only IT service providers that makes sure that Cisco CCIEs are accessible to assist small and medium sized companies. Also, Progent facilitates quick communication with a CCIE via phone so that you can receive immediate assistance for complex network issues that are hurting your productivity but are beyond the experience of your local system support providers. Progent's CCIE engineers can connect to your system via sophisticated on-line troubleshooting tools to provide quick and cost-effective analysis and resolution of critical network trouble. To see more information concerning Progent's expertise in Cisco Systems network appliances, see Cisco Systems Technology Consulting Expertise.

Gold Certified Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-certified online support professionals offer network troubleshooting and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Partner and can offer your company the expertise of support engineers who can assist your company with a wide variety of technology support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting, Exchange 2010 monitoring and support, SharePoint Server 2013 development, Skype for Business planning and deployment support, Lync Server 2013 integration and Microsoft Communications Server upgrade, Microsoft Forefront TMG 2010 management and ISA Server migration, Microsoft SQL Server 2012 programming and SQL Server 2014 upgrades, Systems Center Operations Manager system monitoring, Project Server training, Small Business Server consulting, and Windows 2012 R2 Essentials cloud integration.

Qualified Security Experts
Progent offers you access to expert CISA, CISM, and ISSAP security consultants who offer a variety of security services to strengthen the immunity of your UNIX/Linux, Solaris, or Apple Mac OS X network against attacks or help your business to recover fast from an attack. Security solutions offered by Progent include: extensive security evaluation utilizing utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Solar Winds and Nikto; quick recovery from virus and worm assaults; integrating firewalls; designing safe techniques for off-site and mobile access; protecting your email infrastructure from viruses, spam and DHA attacks; and setting up continual automated monitoring. To learn additional information about Progent's security expertise for small companies, see Progent's Consulting Expertise for System Security.

Applications Services: Online Classes, Programming, Integration
Progent's Mac experts can support the creative aspect of Macintosh environments by offering help services and training in graphics, audio, and video. Progent's consultants offer expertise in a range of Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team can supply professional engineering expertise and training in specific application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and training for familiar Microsoft applications including CRM, MS Office Project, MS Word, and Excel. For additional information about Progent's consulting, custom development, and training services for UNIX, Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.

Help Desk Support Options
Progent provides a selection of support programs for Help Desk assistance including UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Operations Consulting and Staffing.

Progent's Help Desk Outsourcing Services are intended primarily for businesses who need the timely availability of an effective Help Desk but who have relatively small budgets and internal support resources. Progent’s Virtual Help Desk is a seamless extension of your existing Helpdesk staff. Progent can act as a main Help Desk for your business, represent an escalation alternative for tough network problems, or be ready in those instances when your other service providers are too busy. Progent's Help Desk Call Center Consulting Services can aid you in establishing an efficient new Help Desk Call Center or improving your current one, evaluating or customizing Call Center software products to address the particular needs of your business, or adding temporary staff to operate remotely with your internal Help Desk Call Center resources to handle demanding scenarios like software migrations.

Progent is a Microsoft Gold Certified Partner plus a certified Cisco Partner and Progent's Help Desk Call Center team of seasoned UNIX, Linux, Sun Solaris, Mac OS X, Cisco Systems and Microsoft professionals can offer your customers fast contact with a dependable technical support resource with extensive background delivering telephone-based support and remote access repair service for small and midsize business networks. Progent's focus is on giving the Call Center a positive reputation as a solid contributor to business success, and Progent's goal is to fix rather than just document problems. For more information on Progent's Help Desk Call Center support and outsourcing, visit Progent's Help Desk Support.

Progent's Remote Service Technologies
Progent's highly evolved customer support reporting software keeps thorough histories for all service provided to Progent's clients. Every authorized Progent team consultant has the benefit of the details of services provided to every client by any staff member. This history of issues and resolutions is structured as an easily searchable proprietary database that allows Progent's remote technical experts to communicate their knowledge company-wide to make sure that the effectiveness of Progent's support services grows over time. Progent's partnerships with key vendors including Cisco Systems and Microsoft make available other vast technical support knowledge bases as well as to manufacturers' in-house technical personnel that allow Progent's remote consulting experts to find the optimal resolutions promptly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Immediately
To see how to contact a UNIX, Linux, Solaris, Mac OS X engineer or a Cisco CCIE for emergency online professional expertise in Connecticut, call 1-800-993-9400 or visit Urgent Remote Computer Support.

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