If your company information network is in Connecticut you can now get quick remote access to a UNIX or Cisco CCIE consultant to help with emergency problems that threaten your network. Progent retains among the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants available online of any independent support organization in the U.S. Rates are competitive, billing is per minute, sign-up is quick, and service is unbeatable.

If your Connecticut small business is located some distance from major metropolitan neighborhoods such as Bridgeport, New Haven, Hartford, or Stamford, help from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers may be limited when there's a network crash. This can result in a drop in productivity for your business, angry clients, unproductive workers, and defocused executives. By utilizing Progent's remote support, you have access to a qualified consultant who can offer help whenever you have to have it to keep your information system operating.

Since Progent charges for online support by the minute, your business owes just for support delivered. Progent requires no service activation charge. Many remote support companies have significant minimum payments or charge for every quarter hour or longer. Progent's by-the-minute granularity and simple billing mechanism avoid large tabs for quick repairs.

If your Connecticut company requires technical assistance for UNIX/Linux, Sun Solaris, Mac or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or visit Contact Progent.

Why is Progent's Remote Technical Support Services Unique?
Progent's experienced staff of online consulting engineers offers a broad range of world-class computer skills. This enables Progent's remote technical support experts to resolve the most challenging technical problems faster than is feasible with typical third-party service firms or with the in-house support staff commonly available to smaller companies. Progent has refined the tools and experience to repair problems efficiently in many different computer configurations that feature mixtures of UNIX/Linux, Solaris, Mac, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Apple Mac OS X, and CISCO CCIE service specialists have qualified for advanced credentials such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support engineers also have a number of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, CCVP, and Design Associate.

To assist companies who run networks based on a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's remote service group offers the assistance of consultants who hold important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security expertise, Progent provides remote support from engineers with a variety of security credentials such as Certified Information Security Manager (CISM) Engineers, CISSP specialists, and ISSAP engineers. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to fixing technical difficulties streamlines service escalation, when called for, to experts with sufficient competence to deal with particularly tough jobs. This speeds up resolutions of serious problems, prevents system downtime, and reduces technical support invoices.

For organizations in the state of Connecticut, Progent allows virtually instant remote contact with UNIX/Linux, Solaris, Apple Mac consultant for emergency assistance to repair technical issues that are impacting business productivity but are beyond the skill set of your on-hand IT maintenance organization. Progent's UNIX, Linux, Sun Solaris, Mac OS X, and CCIE-qualified support professionals can connect to your system using the latest remote troubleshooting technologies in order to deliver quick and efficient evaluation and repair of critical network problems.

Troubleshooting Services Progent's Remote Consulting Experts Can Provide Your Connecticut Company
Progent's online professionals can provide expert help for an extensive array of UNIX, Apple, Cisco, and Microsoft products and technologies such as:

Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Mac OS X phone-based computer service team can help Connecticut small businesses with a broad array of IT products and technologies including network infrastructure, messaging support, security consulting for computer systems and company operations, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Apple Mac systems, virtual server products for processor consolidation and streamlined administration, and transitioning from legacy systems to modern solutions based on updated versions of UNIX/Linux, Solaris, Apple Mac, or Microsoft Windows.

Progent's support experts can provide online troubleshooting for systems powered by popular derivatives of the UNIX OS including: Mac OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or common Linux packages such as RedHat, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting industry for offering immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking engineers who qualify for this prestigious certification by passing strenuous testing supervised by Cisco. Usually CCIEs work for large corporations or nationwide Internet service providers (ISPs), and consequently their skills are not readily accessible to small and mid-size businesses.

Progent is among the only IT technology consulting organizations that makes sure that Cisco CCIEs are available to assist small and mid-size organizations. Also, Progent offers quick communication with a Cisco CCIE by phone so you can benefit from immediate assistance for critical network problems that are disrupting your business but are beyond the comfort zone of your local IT support personnel. Progent's CCIE support experts can connect to your environment by utilizing secure on-line troubleshooting tools in order to perform rapid and cost-effective diagnosis and resolution of urgent network trouble.

CCIE qualified engineers from Progent can help your business to plan, setup, and support an integrated information system that can simplify business processes, cut expenses, and accelerate time to positive ROI. By combining Cisco integrated services routers experience with Cisco Catalyst switches support and Aironet wireless products integration help, Progent can greatly improve the strategic value of your network infrastructure in Connecticut. To see more information about Progent's expertise in Cisco infrastructure, visit Cisco Technology Engineering Expertise.

Microsoft Gold Partner for Online Consulting for Windows
Progent's Microsoft-qualified remote service experts can provide computer system problem solving and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Partner and can provide your business the expertise of support professionals who can assist your company with a wide variety of platform expertise such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 support, Microsoft Exchange 2016 planning and deployment, Exchange 2013 consulting, Microsoft Exchange 2010 maintenance, SharePoint 2013 application development, Lync Server 2010 implementation and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, Microsoft SQL Server 2016 migration and development and SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online planning, Small Business Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified Network Security Experts
Progent provides you contact with expert CISM, CISA and CISSP security professionals who offer a variety of system protection solutions to improve the defenses of your UNIX, Linux, Solaris, or Apple Mac OS X environment against internal or external threats or help your business to recover rapidly from an assault. Security solutions available from Progent include: comprehensive security analysis utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Metasploit and Hydra; quick recuperation from virus and worm attacks; setting up firewalls; establishing safe techniques for remote and mobile connectivity; protecting your messaging system from spam and DHA attacks; and setting up round-the-clock automated monitoring. For more about Progent's security expertise for small and medium-size businesses, refer to Progent's Engineering Services for System Security.

Applications Services: Training, Custom Programming, Problem Solving
Progent's Apple Mac technology experts can support the creative aspect of Mac environments by providing consulting services and education in graphics, audio, and video. Progent's support professionals offer expertise in a variety of Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Team offers professional engineering expertise and training in specific application fields such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for Microsoft business applications such as Microsoft CRM, Microsoft Project, Office Word, and Microsoft Office Excel. To read more information on Progent's consulting, custom programming, and training services for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, see Progent's Business Application Experts Group.

Help Desk Call Center Service and Outsourcing Alternatives
Progent provides a variety of support programs for Help Desk Call Center assistance including UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are intended mainly for companies who require the immediate accessibility of an effective Call Center but who have limited budgets and IT management bandwidth. Progent’s Virtual Help Desk is a seamless extension of your current Call Center team. Progent can operate as a main Call Center for your organization, represent an escalation resource for the most challenging network issues, or be ready in those instances when your other service providers are too busy. Progent's Help Desk Call Center Consulting Services can assist you in building an effective new Call Center or improving your existing one, selecting or programming Call Center application software to address the special requirements of your business, or adding temporary staff to work remotely in conjunction with your in-house Help Desk Call Center resources to deal with demanding scenarios like software migrations. To learn more information about Progent's Call Center support and outsourcing, go to Progent's Help Desk Call Center Services.

Progent's Remote Support Tools
Progent's advanced service database application stores thorough documentation for all service provided to Progent's clients. Each active Progent staff engineer has access to the details of services provided to each customer by any team engineer. This database of problems and solutions is organized as an easily accessible proprietary knowledge base that permits Progent's online technical experts to share their experiences company-wide to make sure that the effectiveness of Progent's support services improves daily. Progent's partnerships with key industry leaders such as Cisco and Microsoft permit access to additional extensive support knowledge bases as well as to manufacturers' internal support staff that enable Progent's remote service experts to arrive at the best solutions quickly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Now
To see how to contact a UNIX, Linux, Solaris, Mac OS X consultant or a Certified CCIE for emergency remote consulting expertise in Connecticut, phone 1-800-993-9400 or visit Urgent Remote Network Support.

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