If your business IT network is in Connecticut you can depend on quick online technical support from a UNIX or Cisco CCIE support specialist to fix complex issues affecting your IT network. Progent retains one of the largest groups of UNIX and CCIE-certified consultants available online of any nationwide service firm in the U.S. Rates are affordable, billing is per minute, sign-up is immediate, and service is unbeatable.

If your Connecticut office is far from more populated metropolitan areas including Bridgeport, New Haven, Hartford, or Stamford, help from UNIX or CCIE-certified experts is often problematic when there's an emergency. This could mean a loss of income for your business, angry clients, unproductive employees, and defocused executives. By contacting Progent's remote support, you have access to a qualified consultant ready to provide help when you require it to keep your network operating.

Because Progent charges for online service by the minute, your company pays exclusively for support received. Progent asks for no service activation surcharge. Some remote support firms have large minimum time requirements or charge for every fifteen minutes or more. Progent's small granularity and straightforward billing mechanism save you from big invoices for fast repairs.

If your Connecticut company requires remote assistance for UNIX, Linux, Sun Solaris, Mac OS X or Cisco technology, go to Progent's remote help, phone 866-776-4368, or see Contact Progent.

What Makes Progent's Online Support Services Unique?
Progent's seasoned staff of remote consulting engineers offers a wide array of world-class computer skills. This allows Progent's remote service specialists to resolve the most complex technical problems faster than is feasible with typical independent support firms or with the internal support staff usually found in smaller businesses. Progent has developed the tools and experience to fix problems economically in many different computer configurations that feature mixtures of UNIX/Linux, Sun Solaris, Mac, Microsoft, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple Mac OS X, and CISCO CCIE support experts have been awarded professional credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service experts also hold a number of key Cisco credentials such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional, CCDA and CCDP.

In order to help companies that maintain networks incorporating a combination of UNIX/Linux and Microsoft technology, Progent's online service group can provide the services of support specialists with prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide high-level security expertise, Progent provides remote support from professionals who have been awarded important security certifications such as Certified Information Security Manager Engineers, CISSP specialists, and Information System Security Architecture Professional consultants. The range of Progent's expertise combined with Progent's team-oriented approach to repairing network problems allows trouble ticket escalation, if appropriate, to specialists with sufficient background to resolve unusually intractable problems. This speeds up remediation of serious problems, avoids network disruption, and reduces technical support bills.

For organizations anywhere in Connecticut, Progent allows fast remote communication with UNIX/Linux, Sun Solaris, Apple Mac engineer for emergency assistance to fix computer problems that are impacting business productivity but are beyond the experience of your ordinary IT service group. Progent's UNIX, Linux, Solaris, Apple Mac, and Cisco CCIE-qualified consultants can analyze your computer environment via advanced remote troubleshooting technologies that allow them to perform quick and economical analysis and remediation of critical computer problems.

Services Progent's Remote Support Specialists Can Offer Your Connecticut Business
Progent online professionals can offer advanced help for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows products and technologies including:

Online Expertise for UNIX/Linux, Solaris, and Mac OS X Systems
Progent's UNIX, Linux, Solaris, and Apple Mac online network support team can assist Connecticut small businesses to maintain a comprehensive set of IT products and technologies that include system infrastructure, messaging solutions, security consulting for networks and business operations, Windows integration with UNIX/Linux, Sun Solaris, or Apple Mac platforms, virtual server products for server consolidation and centralized administration, and migration from outdated systems to contemporary solutions based on newer versions of UNIX, Linux, Solaris, Apple Mac OS X, or Windows.

Progent's support experts can provide online troubleshooting for systems powered by popular derivatives of the UNIX platform including: Apple Mac OS X, Solaris, IBM AIX Operating System, HP-UX, BSD, SCO and Silicon Graphics IRIX or familiar Linux platforms including RedHat, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the IT consulting industry for providing fast and economical access to Cisco CCIEs. Cisco-certified CCIEs are sought-after networking professionals who are awarded this rare certification by passing thorough testing administered by Cisco. Most CCIEs are employed by large enterprises or national Internet service providers, and as a result their expertise is not conveniently accessible to the general public.

Progent is among the rare IT service organizations that makes sure that Cisco CCIEs are accessible to support small and medium sized businesses. In addition, Progent facilitates convenient communication with a CCIE via telephone so that you can benefit from immediate help for urgent network problems that are disrupting your business but are outside the competence of your usual system maintenance personnel. Progent's CCIE engineers can connect to your system via the latest remote support technology to provide quick and cost-effective analysis and remediation of urgent network trouble. To learn more information on Progent's services for Cisco infrastructure, see Cisco Network Consulting Support.

Gold Partner for Online Consulting for Windows
Progent's Microsoft-certified online support engineers offer network problem solving and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your company the assistance of support professionals who can assist your company with a broad range of platform expertise such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 support, MS Exchange Server 2016 migration, Microsoft Exchange 2013 configuration, Microsoft Exchange 2010 monitoring and support, SharePoint Server 2013 application development, Lync Server 2010 integration and Microsoft Communications Server 2007 upgrade, Forefront TMG management and ISA Server maintenance, Microsoft SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) system monitoring, Project Server and Server Online training, Small Business Server consulting, and Windows Essentials cloud integration.

Qualified Security Consultants
Progent provides you the services of accredited CISM, CISA and CISSP security engineers who can deliver a variety of security solutions that can improve the immunity of your UNIX, Linux, Sun Solaris, or Apple Mac network against attacks or assist your business to recuperate fast from an assault. Security solutions available from Progent include: comprehensive security analysis utilizing platforms such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Netcat; fast recuperation from virus and worm assaults; setting up firewalls; establishing safe techniques for off-site and mobile connectivity; securing your messaging infrastructure from spam and DHA attacks; and implementing 24x7 network monitoring. To read more concerning Progent's security support for small and midsize businesses, refer to Progent's Consulting Support for System Security.

Applications Support: Training, Custom Development, Problem Solving
Progent's Mac technology consultants can promote the creative aspect of Mac computing by offering consulting services and training in graphics, audio, and video. Progent's consultants can provide help in a range of Apple Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Group offers professional consulting support and training in special application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for Microsoft business applications such as Microsoft CRM, MS Project, Word, and MS Excel. To read more information about Progent's consulting, custom development, and education offerings for UNIX, Linux, Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Applications Experts Group.

Help Desk Call Center Support Options
Progent offers several support programs for Help Desk assistance including UNIX, Linux, Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services.

Progent's Call Center Outsourcing Services are intended primarily for companies who require the timely accessibility of an effective Help Desk Call Center but who have limited funds and IT management resources. Progent’s Virtual Help Desk is a transparent extension of your existing Helpdesk resources. Progent can act as a primary Call Center for your organization, represent an escalation alternative for tough technical problems, or be ready in overflow instances when your ordinary resources are too busy. Progent's Call Center Consulting Services can assist you in building an effective new Call Center or improving your existing one, selecting or programming Help Desk application software to address the special needs of your company, or adding supplemental personnel to work remotely in conjunction with your in-house Help Desk group during high-demand events such as system upgrades. For additional information about Progent's Help Desk Call Center service and outsourcing, refer to Progent's Help Desk Services.

Progent's Online Technical Support Tools
Progent has deployed a set of optimized technologies, refined during more than a decade of field experience, focused on allowing the highest standard of service for providing remote engineering help and repair for small and midsize business information systems. Progent offers safe Virtual Private Network support for VPN gateways from a variety of leading companies including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN remote connectivity permits the engineers of Progent's online support team to interface to your environment without breaching system security.

Progent's powerful customer support reporting software keeps comprehensive documentation for all service provided to Progent's customers. Every active Progent staff engineer has the benefit of the details of support delivered to each customer by any staff member. This history of issues and solutions is structured as a conveniently retrievable internal knowledge base that permits Progent's online technical experts to communicate their knowledge with the whole team to ensure that the value of Progent's support services improves over time. Progent's certifications with major industry leaders including Cisco and Microsoft make available other vast support databases as well as to vendors' internal technical staff that enable Progent's online service experts to find the optimal solutions quickly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Immediately
To see how you can get in touch with a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Certified CCIE for emergency remote consulting support in Connecticut, phone 1-800-993-9400 or visit Urgent Remote Network Support.

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