If your business information network is in the state of Connecticut you can depend on quick phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to fix complex problems involving your IT network. Progent retains among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants available by phone of any nationwide service firm in the U.S. The cost is affordable, billing is per minute, sign-up is immediate, and support is unbeatable.

If your Connecticut business is situated some distance from major urban neighborhoods like Bridgeport, New Haven, Hartford, or Stamford, help from UNIX or Cisco CCIE engineers is often problematic when there's a crisis. This can cause a drop in revenue for your business, upset customers, unproductive workers, and defocused management. By utilizing Progent's online services, you can get in touch with a certified professional who can offer assistance whenever you require it to keep your computer network operating.

Since Progent bills for online support per minute, your business is invoiced just for technical help delivered. Progent asks for no service activation charge. Many online support firms have large minimum fees or charge for every fifteen minutes or more. Progent's by-the-minute granularity and simple pricing policy save you from large bills for quick repairs.

If your Connecticut business needs technical assistance for UNIX/Linux, Solaris, Apple Mac or Cisco technology, visit Progent's phone-based support, phone 866-776-4368, or refer to Contact Progent.

What Makes Progent's Remote Technical Support Program Unique?
Progent's experienced team of online consulting professionals offers a wide array of world-class information technology knowledge. This enables Progent's remote service experts to resolve the most complex network trouble more quickly than is feasible with typical third-party support organizations or with the internal IT staff usually available to small or mid-size companies. Progent has refined the technology and experience to repair problems efficiently in a wide variety of network environments that feature mixtures of UNIX, Linux, Solaris, Apple Mac OS X, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX, Linux, Sun Solaris, Mac OS X, and CISCO CCIE consultants have been awarded professional certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support engineers also hold a number of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, CCSP, CCVP, and Design Associate.

In order to help companies that maintain environments based on a combination of UNIX/Linux and Microsoft Windows operating systems, Progent's online support group offers the services of consultants have earned important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security expertise, Progent provides online support from engineers who hold recognized security credentials including Certified Information Security Manager Engineers, CISSP specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise combined with Progent's team-oriented approach to fixing network problems streamlines service escalation, when called for, to specialists with relevant background to resolve unusually tough problems. This accelerates remediation of urgent problems, avoids system downtime, and reduces technical support bills.

For businesses in the state of Connecticut, Progent allows immediate online access to UNIX, Linux, Solaris, Mac specialist for urgent help to repair computer problems that are impacting business productivity and are beyond the scope of your on-hand IT maintenance resources. Progent's UNIX/Linux, Sun Solaris, Apple Mac OS X, and CCIE-qualified support professionals can analyze your network using advanced remote support technologies in order to perform rapid and efficient analysis and remediation of serious computer problems.

Troubleshooting Services Progent's Online Support Experts Can Provide Your Connecticut Business
Progent network consultants are qualified to offer advanced assistance for a comprehensive set of UNIX, Apple, Cisco Systems, and Microsoft technologies including:

Online Troubleshooting and Consulting for UNIX, Linux, Solaris, and Mac OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple Mac OS X online computer service team can assist Connecticut small businesses with a large array of information products and technologies that include system infrastructure, messaging support, security consulting for networks and company processes, Microsoft Windows integration with UNIX, Linux, Solaris, or Apple Mac platforms, virtual server technologies for processor consolidation and streamlined administration, and migration from outdated applications to current environments powered by newer versions of UNIX, Linux, Sun Solaris, Apple Mac OS X, or Windows.

Progent's service professionals can provide remote technical help for systems based on major variants of UNIX such as: Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX or common Linux packages including RedHat, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Systems Network Infrastructure and Security Products
Progent leads the IT consulting industry for providing immediate and economical communication with Cisco CCIEs. Cisco-certified CCIEs are high-level networking engineers who qualify for this rare credential only after intense testing supervised by Cisco. The vast majority of CCIEs are employed by big corporations or nationwide Internet service providers, and as a result their skills are not conveniently available to smaller companies.

Progent is one of the few IT technology service organizations that ensures that Cisco CCIEs stay available to support small and mid-size businesses. In addition, Progent can provide quick communication with a CCIE by phone so you can benefit from immediate assistance for critical system problems that are hurting your business but are not within the scope of your ordinary system support personnel. Progent's CCIE support experts can connect to your system by means of sophisticated remote troubleshooting tools in order to perform fast and cost-effective analysis and resolution of urgent system anomalies. To learn more about Progent's support for Cisco infrastructure, see Cisco Systems Technology Engineering Expertise.

Microsoft Gold Certified Partner for Online Technical Support for Windows
Progent's Microsoft-qualified remote service engineers offer computer problem solving and IT assistance for all Microsoft server platforms. Progent is a Microsoft Gold Partner and can provide your organization the assistance of consulting professionals who can help you with a wide variety of technology expertise including Windows Server 2012 R2 integration, Windows Server 2008 support, MS Exchange 2016 migration, Exchange 2013 configuration, Microsoft Exchange 2010 monitoring and support, SharePoint Server application development, Lync Server integration and Microsoft Office Communications Server 2007 upgrade, Forefront TMG management and ISA Server migration, SQL Server 2016 integration and programming and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager network monitoring and reporting, Project Server training, Small Business Server support, and Windows 2012 R2 Essentials cloud integration.

Qualified Security Engineers
Progent offers you access to certified CISM, CISA and CISSP security engineers who can deliver a variety of security services that can strengthen the defenses of your UNIX/Linux, Sun Solaris, or Apple Mac OS X network against internal or external threats or assist you to recuperate fast from a breach. Security solutions provided Progent include: comprehensive security analysis using platforms such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds and Netcat; rapid recuperation from virus and worm attacks; configuring firewalls; designing safe architectures for off-site and mobile connectivity; protecting your email system from spam and DHA attacks; and offering continual automated monitoring. To find out additional information concerning Progent's security expertise for small and midsize companies, see Progent's Engineering Support for System Security.

Applications Services: Online Classes, Programming, Troubleshooting
Progent's Apple Mac technology consultants can support the creative facets of Macintosh environments by offering consulting services and education in imaging, sound, and motion video. Progent's consultants offer expertise in a range of Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Group offers professional consulting expertise and education in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and education for Microsoft business applications such as CRM, Office Project, Word, and Excel. To learn additional information about Progent's expertise, customization, and education services for UNIX, Linux, Solaris, Apple Mac OS X, or Microsoft applications, see Progent's Applications Experts Group.

Help Desk Call Center Support and Outsourcing Alternatives
Progent provides three support programs for Help Desk Call Center services that include UNIX, Linux, Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing.

Progent's Call Center Outsourcing Services are intended primarily for businesses who require the timely accessibility of a professional Help Desk but who have limited funds and internal support bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your existing Help Desk team. Progent can act as a primary Call Center for your business, represent an escalation alternative for tough technical problems, or be ready in overflow situations when your other service providers are swamped. Progent's Help Desk Consulting Services can aid you in establishing an effective new Help Desk Call Center or enhancing your existing one, selecting or customizing Help Desk Call Center application software to address the particular needs of your company, or adding supplemental personnel to work online in conjunction with your in-house Call Center group during high-demand events like system upgrades. To find out additional information concerning Progent's Help Desk Call Center outsourcing, see Progent's Call Center Services.

Progent's Remote Support Technologies
Progent's sophisticated customer support database application includes extensive records of all support delivered to Progent's customers. Every active Progent staff engineer has access to the history of support delivered to every client by any team member. This archive of problems and solutions is structured as a readily accessible proprietary database that permits Progent's remote technical professionals to communicate their experiences company-wide to ensure that the quality of Progent's support services improves over time. Progent's partnerships with major industry leaders including Cisco Systems and Microsoft permit access to additional vast support databases and to manufacturers' internal support staff that allow Progent's remote service specialists to come up with the optimal resolutions quickly.

Get in Touch with a UNIX/Linux or Cisco Systems Technical Assistance Specialist Now
To see how to ask a UNIX, Linux, Solaris, Mac OS X engineer or a Certified CCIE for emergency phone-based consulting help in Connecticut, call 1-800-993-9400 or go to Urgent Online Computer Support.

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