If your business IT network is in the state of Connecticut you can depend on quick online access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to help with critical problems that threaten your network. Progent offers the services of among the most extensive groups of UNIX and CCIE-certified consultants available by phone of any nationwide service firm in the United States. The cost is competitive, charges are per minute, engagement is quick, and service is unbeatable.

If your Connecticut organization is located far from more populated metropolitan neighborhoods such as Bridgeport, New Haven, Hartford, or Stamford, support from UNIX or CCIE-certified experts could be limited during an emergency. This could mean a loss of productivity for your business, upset customers, idle employees, and defocused executives. By calling Progent, you can get in touch with a qualified consultant who can deliver help when you need it to keep your system operating.

Because Progent charges for phone service by the minute, your company is invoiced just for services delivered. Progent requires no initialization fee. Some online consulting organizations demand large minimum fees or bill for each fifteen minutes or longer. Progent's by-the-minute granularity and straightforward billing mechanism avoid large tabs for fast repairs.

If your Connecticut company requires remote help for UNIX/Linux, Sun Solaris, Apple Mac OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or see Contact Progent.

Why is Progent's Remote Support Program Unique?
Progent's experienced team of remote consulting professionals offers a broad range of in-depth computer knowledge. This allows Progent's remote service experts to resolve the most challenging network trouble more quickly than is feasible with typical third-party support firms or with the internal IT resources commonly found in smaller companies. Progent has refined the tools and experience to repair technical issues economically in a wide variety of network environments that incorporate mixtures of UNIX, Linux, Solaris, Mac, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Apple Mac, and CISCO CCIE engineers have qualified for major certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support engineers also have a variety of key Cisco Systems certifications including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional, and Design Professional.

In order to assist companies who maintain environments incorporating a combination of UNIX/Linux and Microsoft Windows technology, Progent's online support group offers the services of engineers have earned important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security expertise, Progent provides online support from engineers who have qualified for a variety of security credentials such as CISM consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The range of Progent's technical knowledge combined with Progent's group approach to fixing network problems allows trouble ticket escalation, when called for, to experts with relevant background to resolve particularly tough support calls. This accelerates remediation of urgent network problems, prevents network disruption, and reduces maintenance invoices.

For companies anywhere in Connecticut, Progent enables immediate remote contact with UNIX/Linux, Sun Solaris, Mac specialist for emergency assistance to fix network issues that are affecting productivity but are not within the comfort zone of your on-hand computer support resources. Progent's UNIX, Linux, Sun Solaris, Mac OS X, and Cisco CCIE-qualified network experts can interface with your network by means of state-of-the-art remote support tools in order to deliver rapid and efficient analysis and repair of serious network problems.

Troubleshooting Services Progent's Online Consulting Experts Can Provide Your Connecticut Company
Progent network consultants can provide advanced assistance for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows products and technologies such as:

Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Solaris, and Apple Mac remote computer support staff can assist Connecticut small businesses with a comprehensive array of IT products and technologies such as system infrastructure, messaging support, security consulting for computer systems and company processes, Windows integration with UNIX/Linux, Solaris, or Apple Mac systems, virtual server products for server economization and centralized management, and moving from dated applications to current environments powered by newer versions of UNIX, Linux, Sun Solaris, Apple Mac OS X, or Windows.

Progent's support experts can provide online technical help for computers powered by leading versions of the UNIX operating system such as: Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or common Linux packages such as RedHat, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Systems Network Architecture and Security Solutions
Progent is unmatched in the IT consulting arena for providing fast and economical access to Cisco CCIEs. Cisco-certified CCIEs are elite network engineers who qualify for this prestigious credential by passing strenuous examinations supervised by Cisco. Most Cisco CCIEs are employed by big enterprises or national Internet service providers (ISPs), and as a result their help is not conveniently available to small and mid-size businesses.

Progent is one of the few IT technology support providers that ensures that Cisco CCIEs stay available to support small and mid-size businesses. Also, Progent offers fast communication with a CCIE by telephone so that you can benefit from immediate assistance for complex network issues that are disrupting your productivity but are beyond the scope of your local network maintenance personnel. Progent's CCIE support experts can connect to your system by means of the latest remote troubleshooting technology in order to execute quick and cost-effective diagnosis and repair of urgent system anomalies.

CCIE qualified experts from Progent can assist your business to plan, configure, and service a converged network infrastructure that can streamline operations, cut costs, and accelerate time to productivity. By providing Cisco Systems broadband routers expertise with Cisco Catalyst switches support and Aironet wireless products integration assistance, Progent can greatly increase the strategic value of your connectivity environment in Connecticut. To find out more concerning Progent's services for Cisco Systems network appliances, visit Cisco Network Consulting Services.

Microsoft Gold Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-qualified online service professionals can provide computer system troubleshooting and IT support for the complete line of Microsoft server products. Progent is a Microsoft Gold Certified Partner and can offer your company the assistance of consulting engineers who can assist your company with a broad variety of technology practice areas such as Windows Server 2012 R2 integration, Windows Server 2008 R2 support, MS Exchange 2016 Server migration, Exchange 2013 integration, Microsoft Exchange Server 2010 maintenance, SharePoint Server application development, Microsoft Lync integration and Microsoft Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2016 migration and development and SQL Server 2014 consulting, Systems Center Operations Manager resource monitoring, Project Server training, SBS Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Security Specialists
Progent provides you access to qualified CISM, CISSP and ISSAP security engineers who offer a range of security services to improve the defenses of your UNIX, Linux, Solaris, or Apple Mac environment against attacks or help you to recover quickly from an assault. Security services offered by Progent include: extensive security evaluation utilizing technologies such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; efficient recovery from malicious assaults; integrating firewalls; designing secure architectures for remote and mobile connectivity; securing your messaging infrastructure from viruses, spam and DHA attacks; and implementing round-the-clock network monitoring. To find out more information about Progent's security services for small and medium-size businesses, go to Progent's Professional Support for System Security.

Business Applications Services: Online Classes, Development, Problem Solving
Progent's Mac technology consultants can support the creative aspect of Macintosh environments by providing help services and education in imaging, audio, and motion video. Progent's support professionals can provide help in a range of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Group can supply in-depth consulting expertise and education in special application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and education for Microsoft applications such as CRM, Project, Word, and MS Excel. To read more information concerning Progent's expertise, custom development, and education offerings for UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft applications, go to Progent's Applications Experts Team.

Help Desk Support and Outsourcing Options
Progent provides a selection of support programs for Call Center assistance including UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco Systems and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are designed mainly for companies who need the immediate availability of a professional Help Desk Call Center but who have limited funds and internal support resources. Progent’s Virtual Help Desk is a transparent extension of your current Help Desk team. Progent can operate as a primary Help Desk Call Center for your organization, represent an escalation resource for the most challenging network issues, or be ready in those instances when your ordinary resources are too busy. Progent's Help Desk Call Center Consulting Services can aid you in building an efficient new Help Desk or improving your current one, selecting or customizing Help Desk software products to meet the particular needs of your business, or providing temporary personnel to work online in conjunction with your in-house Call Center resources to handle high-demand events like system upgrades.

Progent is a Microsoft Gold Certified Partner as well as an authorized Cisco Partner and Progent's Help Desk team of seasoned UNIX, Linux, Sun Solaris, Mac OS X, Cisco and Microsoft experts are ready to provide your customers convenient access to a dependable technical support resource with years of background delivering telephone-based support and remote access troubleshooting for small and medium-size business information systems. Progent's focus is on earning the Help Desk Call Center a respected recognition as a significant contributor to business productivity, and Progent's charter is to fix and not merely document problems. For more concerning Progent's Call Center outsourcing, refer to Progent's Help Desk Call Center Services.

Progent's Online Support Technologies
Progent's sophisticated service reporting system keeps thorough documentation for all service provided to Progent's clients. Every authorized Progent team engineer has access to the details of support rendered to every customer by any staff engineer. This database of issues and resolutions is structured as a readily searchable internal knowledge base that permits Progent's online support experts to communicate their experiences with the whole team to make sure that the value of Progent's support improves over time. Progent's certifications with major industry leaders such as Cisco Systems and Microsoft permit access to other extensive support databases as well as to vendors' in-house technical personnel that allow Progent's remote consulting specialists to come up with the best solutions quickly.

Contact a UNIX/Linux or Cisco Network Assistance Specialist Now
To find out how to get in touch with a UNIX/Linux consultant or a Cisco certified CCIE for urgent online professional support in Connecticut, call 1-800-993-9400 or visit Urgent Online Network Help.

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