If your business IT network is in the state of Connecticut you can now get fast remote access to a UNIX or Cisco CCIE support specialist to resolve the toughest problems that threaten your IT network. Progent maintains among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals available online of any independent service firm in the United States. Rates are reasonable, billing is per minute, sign-up is fast, and support is unbeatable.

In case your Connecticut organization is situated outside of larger metropolitan neighborhoods including Bridgeport, New Haven, Hartford, or Stamford, contact with UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts may be limited when there's a crisis. This could mean a drop in productivity for your company, angry clients, idle workers, and defocused executives. By calling Progent's online services, you can get in touch with a certified engineer who can deliver help whenever you have to have it to get your information system operating.

Since Progent charges for remote service per minute, your company pays exclusively for services provided. Progent asks for no initialization surcharge. Some remote service companies demand large minimum time requirements or charge for each quarter hour or longer. Progent's one-minute granularity and straightforward pricing policy eliminate unexpectedly large invoices for quick fixes.

If your Connecticut business requires immediate remote help, find out how to get in touch with Progent's UNIX, Linux, Sun Solaris, Apple Mac, or CISCO CCIE consultants by visiting Progent's urgent phone-based support, telephoning 1-800-993-9400, or e-mailing information@progent.com.

Why is Progent's Remote Technical Support Services Unique?
Progent's experienced team of online support engineers possess a broad range of in-depth computer knowledge. This enables Progent's online technical support experts to deal successfully with the most challenging technical problems more quickly than is feasible with typical independent support organizations or with the internal support resources commonly available to small or mid-size businesses. Progent has provided phone-based support to companies in every state in America and has refined the tools and experience to fix problems efficiently in many different computer configurations that incorporate mixtures of UNIX/Linux, Solaris, Mac, Microsoft, and Cisco products.

Progent's UNIX, Linux, Solaris, Mac OS X, and CCIE service specialists have earned major certifications such as Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support engineers also have a variety of key Cisco Systems credentials which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional, and Design Associate.

In order to help businesses that run environments powered by a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft operating systems, Progent's phone-based support group offers the help of consultants who hold important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security consulting, Progent offers phone-based support from engineers who have been awarded important security certifications such as Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional engineers. The range of Progent's expertise coupled with Progent's group approach to repairing technical problems streamlines trouble ticket escalation, if appropriate, to experts with relevant background to resolve particularly intractable support calls. This speeds up remediation of serious network problems, avoids system unavailability, and reduces technical support invoices.

For companies anywhere in Connecticut, Progent offers fast remote access to UNIX, Linux, Sun Solaris, Apple Mac engineer for emergency support to fix information system issues that are damaging productivity and are beyond the scope of your in-house IT support group. Progent's UNIX, Linux, Solaris, Mac, and Cisco CCIE-certified service team can interface with your network via advanced remote troubleshooting tools in order to perform quick and affordable evaluation and repair of critical IT issues.

Services Progent's Online Support Experts Can Provide Your Connecticut Company
Progent network consultants can offer expert support for an extensive set of UNIX, Apple Mac, Cisco, and Windows solutions including:

Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and Mac OS X Systems
Progent's UNIX, Linux, Solaris, and Mac OS X remote technical service staff can help Connecticut companies with a comprehensive set of computer products and technologies that include network architecture, email support, security consulting for computer systems and business operations, Microsoft Windows integration with UNIX, Linux, Solaris, or Apple Mac OS X platforms, VMware technologies for processor consolidation and streamlined administration, and migration from outdated systems to current solutions based on newer versions of UNIX, Linux, Sun Solaris, Mac OS X, or Windows.

Progent's service professionals can provide online troubleshooting for systems based on leading versions of the UNIX operating system such as: Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or familiar Linux platforms including RedHat, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent leads the computer support industry for offering fast and economical communication with Cisco CCIEs. Cisco-certified CCIEs are elite network engineers who are awarded this prestigious certification by completing thorough examinations administered by Cisco Systems. The vast majority of Cisco CCIEs are employed by big enterprises or national ISPs, and so their services are not conveniently available to small businesses.

Cisco authorized engineers from Progent can help your business to architect, configure, and support an integrated business network that can streamline business processes, lower costs, and accelerate time to productivity. By combining Cisco Systems integrated services routers expertise with Catalyst switches consulting services and Aironet wireless products configuration assistance, Progent can dramatically increase the strategic value of your connectivity environment in Connecticut. To learn additional information about Progent's services for Cisco network appliances, visit Cisco Network Consulting Services.

Microsoft Gold Partner for Online Technical Support for MS Windows
Progent's Microsoft-qualified remote support experts offer computer system troubleshooting and IT help for all Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can offer your business the assistance of consulting professionals who can assist you with a wide range of technology support including Windows Server 2012 R2 integration, Windows Server 2008 installation, Exchange 2013 migration, Exchange 2010 monitoring and support, SharePoint Server 2013 development, Lync Server integration and Microsoft Communications Server troubleshooting, Forefront TMG administration and ISA Server maintenance, Microsoft SQL Server 2008 development and Microsoft SQL Server 2012 upgrades, Operations Manager reporting, Project Server training, and Small Business Server support.

Certified System Security Specialists
Progent provides you the services of certified CISM and ISSAP security engineers who offer a range of system protection solutions to enhance the resistance of your UNIX, Linux, Solaris, or Mac OS X environment against assaults or help your business to recuperate quickly from an attack. Security solutions provided Progent include: comprehensive security analysis using platforms such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds and Hydra; fast recuperation from malicious attacks; setting up firewalls; designing safe techniques for off-site and mobile connectivity; securing your messaging system against spam and directory harvest attacks; and implementing 24x7 network monitoring. To find out more information concerning Progent's security services for small businesses, see Progent's Professional Expertise for Network Security.

Applications Support: Webinar Training, Customization, Integration
Progent's Apple Mac consultants can promote the creative aspect of Mac computing by offering consulting services and education in graphics, audio, and video. Progent's consultants offer help in a range of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post production facility.

Progent's Application Experts Group can supply in-depth consulting expertise and training in special application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and education for familiar Microsoft applications including Microsoft CRM, MS Project, Word, and Microsoft Excel. For additional information concerning Progent's expertise, custom programming, and training services for UNIX/Linux, Solaris, Mac OS X, or Microsoft applications, see Progent's Applications Experts Group.

Call Center Service and Outsourcing Options
Progent provides several service offerings for Help Desk Call Center services : UNIX/Linux, Sun Solaris, Mac OS X, Cisco Systems and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Operations Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are designed mainly for businesses who need the immediate accessibility of an effective Call Center but who have limited budgets and internal support bandwidth. Progentís Virtual Help Desk is a seamless extension of your existing Help Desk team. Progent can act as a main Help Desk Call Center for your organization, serve as an escalation alternative for the most challenging technical problems, or be ready in overflow instances when your other resources are too busy. Progent's Help Desk Call Center Consulting Services can assist you in establishing an effective new Help Desk Call Center or improving your current one, evaluating or programming Call Center application software to meet the special requirements of your business, or adding temporary personnel to operate online in conjunction with your in-house Help Desk group to handle demanding events such as software migrations.

Progent is a Microsoft Gold Certified Partner plus an authorized Cisco Partner and Progent's Help Desk staff of seasoned UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco Systems and Microsoft professionals can provide your clients instant communication with a reliable technical support team with years of background delivering phone help and remote access repair service for small business information systems. Progent's focus is on earning the Call Center a respected reputation as a major contributor to business productivity, and Progent's mission is to fix and not simply document problems. To find out more on Progent's Help Desk outsourcing, visit Progent's Call Center Support.

Progent's Online Service Technologies
Progent has deployed a collection of optimized technologies, evolved during many years of field experience, dedicated to allowing the highest standard of service for delivering remote technical support and repair for small company information systems. Progent offers safe Virtual Private Network support for gateways from multiple leading vendors such as Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN remote connectivity permits the consultants of Progent's Technical Response Center to interface to your environment without violating corporate security.

Progent's highly evolved customer support reporting application stores thorough documentation of all support provided to Progent's customers. Each active Progent staff engineer has the benefit of the details of services rendered to each client by any staff engineer. This archive of trouble tickets and resolutions is structured as a readily retrievable proprietary knowledge base that permits Progent's remote support professionals to share their experiences with the whole team to ensure that the value of Progent's technical support grows daily. Progent's partnerships with key vendors including Cisco and Microsoft make available other vast support databases as well as to manufacturers' in-house engineering personnel that allow Progent's remote service experts to come up with the optimal resolutions quickly.

Contact a UNIX/Linux or Cisco Systems Network Assistance Specialist Now
To see how you can contact a UNIX, Linux, Solaris, Mac OS X consultant or a Cisco CCIE for emergency online engineering expertise in Connecticut, call 1-800-993-9400 or go to Urgent Online Computer Help.














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