If your business information network is in the state of Connecticut you can depend on fast online contact with a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE support specialist to fix emergency problems affecting your network. Progent offers the services of one of the most extensive teams of UNIX and CCIE-certified support professionals available remotely of any independent service organization in the U.S. Rates are affordable, billing is by the minute, sign-up is quick, and service is world class.

If your Connecticut company is located outside of larger urban areas like Bridgeport, New Haven, Hartford, or Stamford, help from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts could be limited when you have an urgent situation. This could mean a drop in income for your business, angry clients, unproductive employees, and distracted executives. By calling Progent, you have access to a certified engineer who can offer help whenever you require it to get your network running.

Since Progent charges for online service per minute, your company is invoiced just for services provided. Progent asks for no service activation surcharge. Some remote support firms apply large minimum fees or bill for every quarter hour or more. Progent's fine granularity and straightforward billing model avoid big bills for speedy repairs.

If your Connecticut business needs immediate remote assistance, find out how to get in touch with Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, or CCIE consultants by going to Progent's urgent phone-based support, telephoning 1-800-993-9400, or emailing information@progent.com.

Why is Progent's Online Technical Support Services Special?
Progent's experienced staff of remote consulting professionals possess a wide array of world-class information technology skills. This allows Progent's online service experts to deal successfully with the most challenging technical problems faster than is feasible with ordinary independent service firms or with the internal support resources usually available to small or mid-size companies. Progent has delivered online services to clients in every state in America and has refined the technology and skills to repair problems economically in a wide variety of computer environments that incorporate combinations of UNIX/Linux, Sun Solaris, Apple Mac OS X, Microsoft Windows, and Cisco technologies.

Progent's UNIX, Linux, Solaris, Mac, and CCIE consultants have qualified for major credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support engineers also hold a variety of key Cisco credentials such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.

To help businesses that maintain networks based on a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft technology, Progent's remote service team can provide the assistance of consultants who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security consulting, Progent provides phone-based contact with professionals who have qualified for a variety of security certifications including CISM Engineers, CISSP experts, and ISSAP engineers. The range of Progent's technical knowledge coupled with Progent's group approach to repairing technical problems allows service escalation, if appropriate, to specialists with sufficient background to deal with unusually intractable jobs. This speeds up remediation of serious network problems, avoids network unavailability, and minimizes technical support invoices.

For organizations in the state of Connecticut, Progent allows immediate online contact with UNIX/Linux, Sun Solaris, Mac consultant for urgent help to troubleshoot information system issues that are hurting your business but are not within the experience of your ordinary computer service group. Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and Cisco CCIE-qualified engineers can connect to your network with state-of-the-art remote troubleshooting utilities in order to provide quick and economical evaluation and repair of serious IT issues.

Services Progent's Phone-based Support Experts Can Provide Your Connecticut Company
Progent's network consultants are qualified to deliver advanced support for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft technologies such as:

Remote Expertise for UNIX/Linux, Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Solaris, and Mac OS X remote computer service staff can help Connecticut small businesses with a large array of IT products and technologies including system architecture, email support, security consulting for computer systems and business processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Apple Mac OS X systems, VMware technologies for processor economization and streamlined management, and transitioning from outdated applications to contemporary environments powered by updated versions of UNIX, Linux, Solaris, Apple Mac OS X, or Windows.

Progent's service professionals offer online troubleshooting for systems powered by leading versions of UNIX such as: Apple Mac OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or familiar Linux packages such as RedHat, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Systems Network Architecture and Security Solutions
Progent is unmatched in the computer support industry for providing immediate and economical communication with Cisco CCIEs. Cisco-certified CCIEs are high-level network professionals who qualify for this prestigious certification only after strenuous examinations supervised by Cisco Systems. Most Cisco CCIEs are employed by large enterprises or national ISPs, and so their skills are not readily available to small businesses.

Progent is among the rare computer service providers that ensures that CCIEs stay accessible to assist small and medium sized companies. Also, Progent offers quick contact with a Cisco CCIE via phone so that you can get timely support for urgent network issues that are impacting your productivity but are beyond the competence of your usual IT support personnel. Progent's CCIE engineers can access your network by means of state-of-the-art on-line support tools to execute rapid and economical diagnosis and repair of critical network anomalies.

CCIE certified engineers from Progent can help you to plan, implement, and maintain a converged information system that can streamline operations, lower expenses, and speed time to positive ROI. By offering Cisco broadband routers experience with Cisco Catalyst switches consulting services and Cisco wireless products configuration help, Progent can greatly improve the strategic value of your network infrastructure in Connecticut. To learn more concerning Progent's services for Cisco network appliances, visit Cisco Technology Consulting Services.

Gold Partner for Remote Technical Support for Windows
Progent's Microsoft-certified online support professionals can deliver computer troubleshooting and consulting help for all Microsoft server products. Progent is a Microsoft Gold Certified Partner and can offer your organization the assistance of consulting professionals who can help your company with a wide range of platform support including Windows Server 2012 R2 integration, Windows Server 2008 R2 installation, Microsoft Exchange Server 2013 configuration, Microsoft Exchange 2010 monitoring and support, SharePoint 2010 development, Lync Server 2010 integration and Microsoft Communications Server upgrade, Forefront Threat Management Gateway management and ISA Server migration, SQL Server 2008 development and SQL Server 2012 upgrades, Systems Center Operations Manager monitoring, Project Server 2010 training, and Small Business Server 2011 support.

Certified System Security Specialists
Progent offers you the services of accredited CISA, CISM, and ISSAP security engineers who can deliver a range of security solutions to strengthen the resistance of your UNIX/Linux, Solaris, or Apple Mac OS X environment against internal or external threats or help your business to revive promptly from a penetration. Security solutions available from Progent include: comprehensive security analysis utilizing utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Metasploit and Hydra; quick recovery from malicious attacks; setting up firewalls; establishing secure architectures for off-site and mobile access; protecting your email infrastructure against viruses, spam and directory harvest attacks; and implementing 24x7 automated monitoring. To read more information about Progent's security expertise for small companies, visit Progent's Professional Support for System Security.

Business Applications Support: Webinar Training, Custom Development, Troubleshooting
Progent's Apple Mac experts can promote the creative aspect of Mac computing by offering help services and education in imaging, sound, and motion video. Progent's consultants can provide help in a variety of Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video post production studio.

Progent's Application Experts Group can supply professional engineering support and education in special application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for Microsoft business applications such as Microsoft CRM, MS Project, Microsoft Office Word, and Excel. To learn more information on Progent's consulting, custom development, and training services for UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft applications, go to Progent's Applications Experts Group.

Help Desk Call Center Service and Outsourcing Options
Progent provides a variety of programs for Help Desk Call Center assistance : UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are designed mainly for businesses who require the immediate availability of a professional Call Center but who have limited funds and internal support bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your existing Helpdesk resources. Progent can operate as a main Help Desk Call Center for your organization, serve as an escalation resource for the most challenging network problems, or be ready in those situations when your ordinary service providers are too busy. Progent's Call Center Consulting Services can assist you in building an effective new Call Center or enhancing your current one, selecting or customizing Call Center application software to address the particular requirements of your business, or providing supplemental personnel to work online with your in-house Help Desk group to handle high-demand scenarios like system upgrades.

Progent is a Microsoft Gold Partner plus a certified Cisco Partner and Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Solaris, Apple Mac OS X, Cisco and Microsoft experts can provide your customers instant access to a dependable support team with extensive background delivering phone help and online repair service for small business information systems. Progent's focus is on giving the Call Center a respected reputation as a solid contributor to company performance, and Progent's target is to fix and not simply report problems. To learn more concerning Progent's Call Center service and outsourcing, go to Progent's Help Desk Support.

Progent's Online Technical Support Technologies
Progent has developed an arsenal of optimized tools, refined during many years of use, dedicated to promoting the most advanced standard of efficiency for delivering online technical help and repair for small company information systems. Progent offers safe VPN support for gateways from multiple leading sources such as Microsoft, Cisco Systems, Netscreen and Watchguard. Protected VPN online connectivity enables the engineers of Progent's remote service group to connect to your network remotely without compromising system security.

Progent's sophisticated service database system keeps thorough records for all support delivered to Progent's clients. Every active Progent staff engineer has the benefit of the history of support provided to every customer by any team member. This history of trouble tickets and solutions is structured as a conveniently searchable internal database that allows Progent's online technical experts to communicate their experiences with the whole team to make sure that the effectiveness of Progent's support improves daily. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to other vast support knowledge bases as well as to manufacturers' in-house technical staff that enable Progent's online consulting experts to find the optimal resolutions quickly.

Contact a UNIX/Linux or Cisco Systems Technical Support Expert Now
To find out how you can get in touch with a UNIX, Linux, Solaris, Mac OS X consultant or a Cisco certified CCIE for emergency online engineering expertise in Connecticut, phone 1-800-993-9400 or go to Expert Remote Network Support.

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