If your company information network is in the state of Connecticut you can depend on fast online technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified expert to help with the toughest issues affecting your computer network. Progent maintains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts available by phone of any independent service firm in the country. Rates are affordable, billing is by the minute, engagement is quick, and service is unbeatable.

In case your Connecticut network is based outside of larger urban areas like Bridgeport, New Haven, Hartford, or Stamford, contact with UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers may be problematic when you have an emergency. This could mean a loss of revenue for your business, angry customers, idle workers, and distracted executives. By utilizing Progent's online services, you have access to a certified consultant who can offer assistance whenever you require it to get your network running.

Since Progent charges for telephone-based support per minute, your company pays only for technical help delivered. Progent requires no initialization surcharge. Some remote service companies apply substantial minimum payments or bill for every quarter hour or longer. Progent's fine granularity and simple pricing model avoid large invoices for speedy fixes.

If your Connecticut business needs online assistance for UNIX/Linux, Solaris, Mac OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or see Contact Progent.

Why is Progent's Remote Support Services Special?
Progent's seasoned staff of remote support engineers possesses a wide array of world-class computer skills. This enables Progent's remote service specialists to resolve the most challenging technical problems faster than is feasible with typical third-party service organizations or with the internal support staff commonly available to small or mid-size companies. Progent has developed the tools and skills to repair problems efficiently in a wide variety of network environments that incorporate combinations of UNIX, Linux, Sun Solaris, Mac OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CCIE consultants have qualified for advanced certifications including Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also have a variety of high-level Cisco certifications including Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional, and Design Associate.

In order to help companies that operate environments incorporating a mix of UNIX/Linux and Microsoft technology, Progent's online service team offers the expertise of support specialists have earned important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security expertise, Progent provides online support from professionals with important security certifications such as Certified Information Security Manager (CISM) consultants, CISSP experts, and Information System Security Architecture Professional consultants. The scope of Progent's expertise combined with Progent's cooperative approach to repairing technical difficulties allows service escalation, if appropriate, to experts with relevant competence to deal with unusually tough problems. This accelerates resolutions of urgent network problems, prevents system downtime, and reduces technical support invoices.

For companies in the state of Connecticut, Progent enables virtually instant online communication with UNIX, Linux, Solaris, Mac engineer for critical assistance to repair information system issues that are hurting productivity but are beyond the skill set of your local network support resources. Progent's UNIX/Linux, Solaris, Apple Mac, and Cisco CCIE-certified support professionals can interface with your computer environment with advanced remote support utilities in order to provide fast and economical analysis and resolution of serious IT problems.

Troubleshooting Services Progent's Online Support Specialists Can Provide Your Connecticut Business
Progent's online professionals can deliver expert assistance for a comprehensive array of UNIX, Apple OS X, Cisco, and Microsoft solutions including:

Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and Mac OS X Systems
Progent's UNIX, Linux, Solaris, and Apple Mac OS X online technical support staff can assist Connecticut small businesses with a comprehensive assortment of IT products and technologies including system infrastructure, messaging solutions, security expertise for computer systems and company operations, Windows integration with UNIX, Linux, Solaris, or Apple Mac systems, VMware products for processor economization and streamlined administration, and migration from outdated applications to contemporary solutions powered by updated versions of UNIX/Linux, Solaris, Apple Mac, or Windows.

Progent's support experts can provide remote technical help for systems based on popular versions of the UNIX platform such as: Mac OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or common Linux platforms such as RedHat, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the network support arena for offering fast and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network professionals who qualify for this advanced credential only after intense examinations supervised by Cisco. Most CCIEs work for large enterprises or national Internet service providers (ISPs), and consequently their help is not easily available to the general public.

CCIE authorized engineers from Progent can assist your business to architect, configure, and support an integrated business network that can streamline business processes, lower expenses, and accelerate time to productivity. By offering Cisco integrated services routers experience with Cisco Catalyst switches consulting services and Cisco Aironet wireless technology configuration help, Progent can greatly enhance the strategic value of your connectivity environment in Connecticut. To find out more on Progent's support for Cisco network appliances, visit Cisco Network Engineering Expertise.

Gold Partner for Online Consulting for Windows
Progent's Microsoft-qualified remote service experts can deliver computer troubleshooting and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can provide your company the expertise of support engineers who can help you with a broad variety of platform practice areas including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 integration, Exchange 2010 maintenance, SharePoint 2013 development, Lync Server 2010 implementation and Office Communications Server 2007 troubleshooting, Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager network monitoring, Project Server planning, SBS Server support, and Windows 2012 R2 Essentials cloud integration.

Qualified Network Security Consultants
Progent offers you contact with qualified CISM and ISSAP security consultants who can deliver a range of system protection solutions to improve the defenses of your UNIX, Linux, Solaris, or Apple Mac network against assaults or help your business to revive promptly from an attack. Security services provided Progent include: comprehensive security evaluation utilizing technologies such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; quick recovery from malicious assaults; configuring firewalls; establishing safe techniques for off-site and mobile connectivity; securing your email system from spam and directory harvest attacks; and setting up 24x7 automated monitoring. To read more about Progent's security services for small and medium-size companies, go to Progent's Consulting Support for System Security.

Applications Support: Webinar Training, Custom Development, Problem Solving
Progent's Apple Mac technology experts can support the creative aspect of Macintosh environments by offering help services and training in graphics, audio, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Group offers in-depth engineering expertise and training in specific application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and training for familiar Microsoft business applications including Microsoft CRM, Microsoft Project, Microsoft Word, and Microsoft Office Excel. To learn more information about Progent's consulting, custom development, and training offerings for UNIX/Linux, Solaris, Apple Mac, or Microsoft applications, visit Progent's Business Application Experts Group.

Help Desk Support Options
Progent offers three service offerings for Help Desk assistance : UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing.

Progent's Help Desk Outsourcing Services are intended primarily for companies who require the timely availability of a professional Call Center but who have limited funds and IT management bandwidth. Progent’s Virtual Help Desk is a transparent extension of your existing Helpdesk team. Progent can operate as a main Help Desk for your business, serve as an escalation resource for tough network issues, or be ready in those situations when your other service providers are too busy. Progent's Call Center Consulting Services can aid you in building an effective new Help Desk or enhancing your existing one, selecting or programming Help Desk application software to address the particular needs of your company, or providing temporary personnel to work online with your internal Call Center resources to handle high-demand events like software migrations.

Progent is a Microsoft Partner and has a large team of Cisco-authorized network infrastructure specialists. Progent's Help Desk staff of seasoned UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft experts are available to offer your clients fast communication with a dependable technical support team with years of experience in phone help and remote access troubleshooting for small and medium-size business networks. Progent's concentration is on earning the Help Desk Call Center a positive recognition as a major driver of business performance, and Progent's target is to resolve and not just report problems. To learn more about Progent's Call Center outsourcing, see Progent's Help Desk Call Center Services.

Progent's Online Service Tools
Progent's advanced customer support database software keeps comprehensive records for all support delivered to Progent's clients. Each authorized Progent staff consultant has the benefit of the specifics of support delivered to each customer by any team engineer. This history of trouble tickets and resolutions is structured as a readily retrievable proprietary knowledge base that allows Progent's online support experts to communicate their knowledge with the whole team to ensure that the quality of Progent's support services improves daily. Progent's certifications with major vendors including Cisco and Microsoft permit access to additional vast technical support databases as well as to manufacturers' internal support staff that enable Progent's online service experts to arrive at the optimal solutions quickly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Immediately
To learn how you can contact a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Cisco CCIE for emergency remote professional help in Connecticut, call 1-800-993-9400 or visit Urgent Online Network Support.

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