If your business computer network is in Connecticut you now have quick online help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified professional to help with urgent problems that threaten your IT network. Progent retains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts available remotely of any nationwide service organization in the U.S. Rates are affordable, charges are per minute, engagement is fast, and support is unbeatable.

In case your Connecticut business is situated some distance from more populated urban neighborhoods including Bridgeport, New Haven, Hartford, or Stamford, access to UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts is often problematic during a crisis. This could mean lost income for your company, upset clients, idle workers, and distracted executives. By utilizing Progent, you can get in touch with a certified professional ready to deliver expertise when you have to have it to keep your computer network on line.

Since Progent bills for remote help by the minute, your business pays just for services provided. Progent requires no initialization fee. Many online consulting firms apply significant minimum fees or charge for each fifteen minutes or longer. Progent's fine granularity and straightforward pricing model avoid unexpectedly large tabs for quick fixes.

If your Connecticut business needs technical support for UNIX/Linux, Solaris, Mac OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or refer to Contact Progent.

What Makes Progent's Remote Technical Support Services Special?
Progent's seasoned team of remote consulting professionals has a wide array of in-depth information technology knowledge. This enables Progent's online technical support specialists to resolve the most challenging technical problems faster than is feasible with typical independent support organizations or with the in-house support staff usually found in small or mid-size businesses. Progent has refined the technology and experience to repair problems economically in a wide variety of network environments that incorporate combinations of UNIX, Linux, Sun Solaris, Mac, Microsoft, and Cisco technologies. (Check out Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CISCO CCIE service specialists have earned major credentials such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service experts also hold a variety of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional, and Design Professional.

To help companies who run environments incorporating a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows technology, Progent's online support group can provide the help of engineers who hold important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide high-level security consulting, Progent provides phone-based contact with engineers who have qualified for major security credentials including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional specialists, and ISSAP engineers. The scope of Progent's expertise combined with Progent's team-oriented approach to fixing technical difficulties allows trouble ticket escalation, when called for, to experts with relevant background to resolve unusually intractable jobs. This speeds up resolutions of emergency problems, avoids system downtime, and minimizes maintenance invoices.

For companies throughout Connecticut, Progent allows immediate online communication with UNIX, Linux, Sun Solaris, Mac engineer for urgent expertise to troubleshoot network issues that are damaging business productivity but are beyond the skill set of your on-hand network support resources. Progent's UNIX, Linux, Solaris, Mac OS X, and Cisco CCIE-qualified service team can connect to your computer environment with state-of-the-art remote support tools in order to perform fast and efficient analysis and repair of serious IT issues.

Troubleshooting Services Progent's Online Support Specialists Can Provide Your Connecticut Business
Progent online professionals can offer advanced assistance for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows products and technologies such as:

Remote Support Services for UNIX/Linux, Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Solaris, and Apple Mac OS X remote technical support staff can help Connecticut small businesses to maintain a comprehensive assortment of IT products and technologies including system architecture, messaging solutions, security consulting for computer systems and business operations, Windows integration with UNIX/Linux, Sun Solaris, or Apple Mac platforms, virtual server technologies for processor consolidation and streamlined administration, and migration from dated applications to modern environments powered by updated versions of UNIX/Linux, Solaris, Mac OS X, or Windows.

Progent's service experts offer remote technical help for systems powered by leading variants of the UNIX platform including: Apple Mac OS X, Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or mainstream Linux platforms such as RedHat Linux, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the IT consulting arena for providing fast and affordable access to Cisco CCIEs. CCIEs are sought-after network consultants who earn this prestigious credential by completing thorough examinations administered by Cisco. In most cases CCIEs work for big corporations or national ISPs, and so their help is not conveniently accessible to smaller companies.

Progent is among the few network service organizations that makes sure that CCIEs stay available to help small and mid-size organizations. In addition, Progent offers convenient contact with a CCIE by phone so you can receive timely support for critical system issues that are disrupting your productivity but are outside the comfort zone of your local network maintenance personnel. Progent's CCIE consultants can tie into your system by means of the latest remote support technology in order to provide fast and economical diagnosis and repair of serious system anomalies. To learn more about Progent's expertise in Cisco infrastructure, see Cisco Technology Professional Services.

Gold Certified Partner for Phone-based Technical Support for Microsoft Windows
Progent's Microsoft-certified online service professionals can provide computer system repair and consulting help for all Microsoft server products. Progent is a Microsoft Gold Partner and can provide your company the expertise of consulting professionals who can help you with a broad range of technology expertise including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 maintenance, MS Exchange 2016 Server planning and deployment, Exchange 2013 integration, Microsoft Exchange Server 2010 monitoring and support, SharePoint Server 2013 development, Lync Server integration and Microsoft Communications Server troubleshooting, Forefront TMG 2010 administration and ISA Server maintenance, Microsoft SQL Server 2016 migration and programming and SQL Server 2014 consulting, Systems Center Operations Manager network monitoring and reporting, Project Server and Server Online training, Small Business Server support, and Windows Essentials cloud integration.

Qualified System Security Consultants
Progent provides you access to expert CISA, CISM, and ISSAP security consultants who offer a range of security services to improve the resistance of your UNIX, Linux, Sun Solaris, or Mac OS X environment against internal or external threats or help you to revive rapidly from a breach. Security solutions provided Progent include: in depth security evaluation using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Netcat; efficient recuperation from virus and worm assaults; configuring firewalls; planning secure architectures for remote and mobile connectivity; securing your messaging system against viruses, spam and directory harvest attacks; and offering 24x7 proactive monitoring. To learn more on Progent's security support for small and midsize companies, go to Progent's Professional Expertise for Network Security.

Applications Support: Online Classes, Development, Integration
Progent's Apple Mac technology experts can support the creative facets of Mac computing by providing consulting services and education in imaging, sound, and video. Progent's support professionals can provide expertise in a range of Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Group offers in-depth consulting support and education in specific application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and education for Microsoft applications such as Microsoft CRM, Project, MS Office Word, and Microsoft Excel. To read additional information on Progent's expertise, customization, and training offerings for UNIX/Linux, Solaris, Mac OS X, or Microsoft applications, go to Progent's Applications Experts Group.

Help Desk Call Center Service and Outsourcing Alternatives
Progent provides several service offerings for Call Center assistance including UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Process Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are intended primarily for companies who require the timely availability of a professional Help Desk but who have limited budgets and IT management bandwidth. Progent’s Virtual Help Desk is a seamless extension of your existing Help Desk resources. Progent can act as a primary Help Desk Call Center for your organization, represent an escalation alternative for tough technical problems, or be available in overflow instances when your other resources are swamped. Progent's Help Desk Consulting Services can assist you in building an efficient new Help Desk or improving your existing one, evaluating or customizing Call Center application software to address the special needs of your company, or providing supplemental personnel to work remotely in conjunction with your in-house Help Desk group to deal with high-demand scenarios like system upgrades.

Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Partner and Progent's Help Desk staff of experienced UNIX/Linux, Solaris, Apple Mac OS X, Cisco and Microsoft experts are ready to give your customers easy communication with a reliable technical support team with extensive background delivering phone support and online repair service for small and midsize business information systems. Progent's focus is on earning the Call Center a positive recognition as a key contributor to business success, and Progent's aim is to fix and not simply document problems. To learn more information concerning Progent's Call Center support and outsourcing services, refer to Progent's Call Center Services.

Progent's Online Technical Support Tools
Progent's highly evolved customer support database system keeps comprehensive records of all support provided to Progent's customers. Every active Progent team consultant has access to the details of services rendered to every customer by any team engineer. This history of problems and fixes is structured as a conveniently retrievable proprietary knowledge base that allows Progent's online technical professionals to share their knowledge company-wide to make sure that the efficiency of Progent's technical support grows daily. Progent's certifications with key vendors such as Cisco and Microsoft make available other vast technical support databases as well as to vendors' in-house technical personnel that enable Progent's remote service specialists to come up with the optimal resolutions promptly.

Talk to a UNIX/Linux or Cisco Network Support Expert Immediately
To find out how you can get in touch with a UNIX, Linux, Solaris, Mac OS X consultant or a Cisco certified CCIE for emergency phone-based consulting expertise in Connecticut, phone 1-800-993-9400 or visit Expert Remote Network Help.

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