For office networks located anywhere in the state of Connecticut, Progent's Microsoft authorized technicians can deliver online support and remote troubleshooting to fix your network problems quickly and affordably. Progent has acquired enterprise-level skills, advanced software utilities, and support knowledge bases to diagnose and repair network problems while avoiding the high cost and delays normally associated with on-site technical service dispatches.
If your Connecticut business is situated beyond the larger metropolitan areas such as Bridgeport, New Haven, Hartford, or Stamford, your nearby computer support choices may be limited in skills, or not available during a crisis. This results in a network environment that is unstable or causing wasted time due to technical issues persisting for too long. Progentís group of network professionals average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a varied range of clients. This means you get not just the technical skills needed for the task, but a consultant with demonstrated methods for applying those skills to assist with cost effective network solutions.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified IP Voice specialists can provide Cisco UC560 consulting services to assist you to manage your legacy UC500 VoIP gateway or design and implement an efficient upgrade to a modern VoIP system.
Amazon AWS Cloud Integration Consulting Services
Progent's Amazon AWS cloud integration consultants can provide cost-effective online support to help companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable low-latency storage, and Glacier for value-priced archival storage. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to deploy cloud-based or hybrid networking models that seamlessly integrate Amazon AWS services. Progent can provide as-needed consulting or Progent can deliver project management outsourcing services to help you move smoothly to the Amazon AWS cloud.
Some Examples of Remote Support Services Available from Progent for Cisco Routers
Among the common remote Cisco router consulting services available from Progent are setting up hostname, DHCP, routing tables, T1, security logon banner and user accounts; configuring HSRP, aggregation, BGP to EIGRP redistribution, and static route injection into OSPF; fixing NAT configurations, routing configuration, and line settings; upgrading router's IOS image; setting up and confirming router failover; troubleshooting VPN tunnel and routing problems; creating a network diagram and documenting router setup; plus policy and availability planning.
Business Intelligence Reporting and Analytics Consulting and Troubleshooting
Progentís business information reporting experts can provide remote and on premises consulting to assist you with any aspect of business intelligence reporting ranging from troubleshooting or enhancing reports to designing and implementing an advanced business intelligence environment. Progent's management reporting experts can help your company to support your existing reporting environment, assist you to upgrade reports from a legacy reporting product to a current one, and deliver as-needed online training tailored to your specific requirements. Progentís business reporting and analytics professionals can provide experience in the leading business analytics reporting platforms including Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Designer.
MySQL Application Development and DBA Support
Progent's MySQL application developers, database architects, and DBAs can provide affordable remote database administration or software programming services and can assist businesses of any size to configure and support MySQL within a reliable network environment that provides high levels of performance, scalability, and security. Progent also has proven skill helping companies migrate applications from Oracle to MySQL.
Microsoft Data Protection Manager Consulting Services
Microsoft System Center 2016 Data Protection Manager provides small and mid-size organizations near-continuous backup and easy recovery capabilities for Microsoft-based networks. SCDPM 2016 offers application-aware backup for key platforms like Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux VMs, supports VMs hosted by Windows Hyper-V and VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified DPM 2016 consulting experts can help you to plan, deploy, manage, and repair an enterprise-wide backup/restore system powered by DPM 2016. Progent can help you to upgrade from an older version of DPM or from an outdated solution, and Progent can tune your DPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployments. Progent offers online or onsite consulting expertise and can deliver occasional guidance to resolve technical bottlenecks or deliver end-to-end project management services to help you complete your Data Protection Manager 2016 initiative on time and on budget.
ProSight Managed Services for Network Monitoring and Management
Progent provides a family of affordable, flat-rate services intended to allow small and medium-size organizations to utilize the same cutting-edge IT solutions used by many of the industry's leading enterprises. The ProSight portfolio of network management outsourcing services covers all critical facets of modern networking such as email protection, security and compliance, update management, cloud-based backup/recovery, infrastructure monitoring and management, private cloud hosting, and IT asset documentation management. To read Progent's eBook on the advantages of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.
Microsoft System Center 2016 Planning and Integration
Microsoft System Center 2016 delivers important improvements for managing hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS networks that include various Linux distributions, Hyper-V and VMware; and expanded cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer world-class online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to plan and install a new implementation of System Center 2016, expand or tune your current one, upgrade smoothly from a previous version of System Center, or debug your System Center solution.
Extended Hours Online Technical Support
Progent's economical extended hours online technical support program offers clients 24x7 access to remote support from Progent's TRC. Services offered outside regular business hours include fixing problems with Microsoft servers, Windows desktop troubleshooting, assistance with MS Office applications, network and system backup/restore, and basic routing and switching help for Cisco networking products.
Contact a Progent Computer Support Expert
To learn how to contact a Progent computer support expert for remote or onsite assistance in , call 1-800-993-9400 or visit Remote Computer Support.