Cheyenne At Home Workers Configuration Consulting Company
System Design, Implementation, Administration and Troubleshooting Consultants
Expanding your telecommuter workforce may have a major impact on network architecture, cybersecurity, and corporate culture. Progent has two decades of background assisting small and mid-size businesses to plan, configure, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Cheyenne company to pick the right tools and follow leading practices in creating and maintaining a safe virtual solution for telecommuters that facilitates collaboration and returns maximum business value. Progent offers services that go from as-needed expertise for getting you past challenging IT roadblocks to comprehensive project management to help you carry out mission-critical tasks.
Progent can assist Cheyenne, Wyoming businesses to succeed with any aspect of creating a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk services, endpoint security, data protection solutions, and centralized management.
Network Infrastructure for a Remote Workforce
Integrating the network infrastructure required for a remote workforce can be especially complicated if you must manage a mix of personal hardware like desktop computers and laptops, routers, and Wi-Fi appliances from an assortment of manufacturers and with a variety of operating systems and firmware levels. Progent's background providing remote support for both legacy as well as modern IT products in virtual office venues allows you to make cost-effective use of your existing infrastructure and offers fast access to top-tire consultants for making essential updates. Services available from Progent to assist your company to implement a high-functioning work-at-home ecosystem include:
- Virtual Private Network connectivity makes it possible to create a safe connection for authenticated remote workers to access IT assets located at your company data center or in the cloud. Progent's consultants can help your company to configure and maintain VPN connections between your teleworkers and your various network resources by providing remote VPN configuration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can assist your remote workers to utilize Cisco's popular AnyConnect software for secure VPN tunneling for a wide range of devices such as Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products allow a telecommuter to view and interact with a remote computer's desktop. This gives IT managers more control over the computing ecosystem of at-home employees and ensures them a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect home computer networks to the Internet and typically support VPN connections, local wireless connectivity, and firewall services. Progent can provide expert remote consulting for integrating routers from a range of manufacturers. See router configuration support from Cisco-certified experts.
- Home Wi-Fi networks, often supporting the whole family and visitors, are frequently utilized by at-home employees to access their Internet router for work. This can create performance and security issues. Progent can assist businesses to mitigate these issues by providing expertise that include Aironet integration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti WiFi access point integration help.
- Internet connectivity solutions impact the speed and reliability of connections between telecommuters and the corporate network. Line-of-business applications might require redundant Internet access in the event the primary connection breaks. Progent can provide guidance for selecting ISPs, choosing sensible service bundles, and configuring high-availability Internet access. Refer to Internet connectivity integration services.
IP Voice Solutions for Telecommuters
Expanding the company PBX environment to include teleworkers is critical to maintaining a productive at-home workforce. A broad range of cloud-centric IP voice products are used by SMBs to server remote users. Many enterprises depend on Cisco's modern or legacy platforms for VoIP solutions. Progent can assist businesses of all sizes to design or tune a telecommuter VoIP service that provides the flexibility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist organizations optimize their current Cisco VoIP environments to support a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and mixed media software used throughout the network. Unified Communications Manager supports additional mixed media services like messaging, voice/video conferencing, and customer interaction networks. For details about Progent's CUCM expertise, visit CUCM expertise.
- Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent can assist you to support your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP products, see CallManager consulting.
- Cisco IP Gateways enable connectivity with public telephony networks and with clients operating outside the corporate perimeter like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN architecture to support these VoIP solutions and provide online integration and debugging services.
Voice/Video Conferencing for Teleworkers
A wide selection of voice/video conferencing products from leading technology companies support virtual discussions, video and voice conferencing, chat, and content sharing for both onsite workers and at-home workers. Many companies utilize a mix of conferencing products to meet the needs of their various partners and customers. Progent's communications experts can help your organization to maintain your current voice/video conferencing ecosystem and optimize the productivity of your at-home employees.
- Skype for Business is Microsoft's leading communications platform that enables real-time presence, IM, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist you to deploy and manage Skype for Business clients to support your remote workforce. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business consulting experts.
- FaceTime is Apple's group video phone app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. To learn more about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud, Webex services include sharing granular content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. To learn more about Progent's consulting services for Cisco Webex as well as for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features such as voice/video conferencing, persistent threaded chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and assist you to optimize your network infrastructure to host them.
Microsoft Integrated Collaboration Platforms for Telecommuters
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suites, offering a powerful environment of productivity apps that deliver a cohesive user experience for sharing information across a corporate network and on a broad range of endpoint computers. Progent has delivered online consulting support for SharePoint and Exchange since their first releases and can assist your company to configure these critical collaboration platforms to maximize the productivity of your remote workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and supports third-party cloud services to deliver real-time collaboration. Designed as a substitute for Skype for Business Online, Microsoft Teams and Teams Premium can enable chat, audio/video meetings with screen sharing, calling, cloud voicemail, group email, plus file and app sharing. Teams is tightly integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (formerly branded Azure Active Directory) for delivering its complete range of capabilities. To learn more about Progent's support services for Microsoft Teams, visit solution design and configuration consulting for Microsoft Teams and Teams Premium.
SharePoint uses web entities to facilitate collaboration and knowledge delivery by providing policy-based delivery of content, business processes, and utilities for looking through company-wide information silos. SharePoint enables you to build protected web portals that permits remote workforce to see and update consolidated corporate intelligence by means of Intranets (Wikis), Blogs, social web sites, and Web Parts. For information about Progent's SharePoint consulting expertise, see SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting services, see integration consulting for Exchange Server.
OneDrive is Microsoft�s collaborative cloud file hosting and synchronization service, comparable to GoogleDrive. At-home users can save files to OneDrive, and co-workers anywhere can access them safely via a browser. Included with Office 365, OneDrive allows home workers to co-edit files. Revisions made offline are synced when you go back online. For details about Progent's consulting expertise for Microsoft OneDrive, visit Microsoft Onedrive configuration experts.
Public Cloud Integration Services for Teleworkers
Progent offers affordable remote assistance for enabling organizations to create, manage and repair cohesive hybrid network models that include physical data centers, telecommuters, branch offices, plus public cloud resources. Progent offers top-tier consultant for all types of cloud service delivery such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help telecommuters fix problems with cloud access, identity, and cybersecurity.
Microsoft Azure is a popular platform for cloud software and services that allows you to utilize infrastructure, servers, and key apps running on Microsoft's massive cloud. Azure features more than one hundred services services including the ability to host Windows and Linux-powered virtual machines, scalable cloud storage, messaging, application development with Visual Studio, and data protection. Progent can assist your organization to set up VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity control with Azure AD, and design data backup and restore systems with Azure Backup. Progent can also show you how to establish secure connections to Azure for telecommuters by configuring and debugging firewall appliances and VPN tunnels. To find out about Progent's consulting services for Azure, visit Azure expertise.
Microsoft 365, formerly branded Office 365, is Microsoft's popular family of client productivity applications and cloud-based services offered on a subscription basis. Office applications and cloud services are provided in a variety of plans intended for customers ranging from students and small offices to major corporations. Progent can provide fast and easy online access to consultants knowledgeable about Microsoft 365-compatible client devices based on Windows, Mac, iOS, and Google Android technology. Progent can assist your business to assess the various subscription plans offered with Microsoft 365 and deploy 365 apps for your telecommuters in a way that delivers maximum business value. For details about Progent's expertise for Microsoft 365, see Microsoft 365 consulting support.
Microsoft 365 Exchange Online is among the most widely used cloud-based applications in the Microsoft 365 product line. Microsoft 365 Exchange Online offers the advantages of reduced spending for data center infrastructure, simplified management, dynamic scaling, high reliability, and additional advantages inherent with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to operate seamlessly with local deployments of Exchange, allowing you to build hybrid cloud/onsite networks. Progent's certified Exchange experts can provide as-needed assistance to get you past challenging IT roadblocks and can also provide end-to-end project management outsourcing to ensure your telecommuters have easy and safe access to your Exchange Online deployment. For information Progent's support services for Exchange Online, visit Microsoft 365 Exchange Online integration and troubleshooting consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud market and is the industry's biggest source of cloud services. Progent can provide quick and affordable online access to cloud connectivity consultants who can assist your business to design, implement, manage, and debug hybrid information networks that incorporate Amazon AWS cloud-based services with local resources and with other popular cloud platforms like Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to assist your company to create a high-uptime network architecture to make sure your users have a consistent computing environment regardless of whether they are working from your main office, a branch office, at home, or on the road. To learn about Progent's expertise for Amazon AWS, refer to Amazon AWS consulting support.
Google Cloud Platform (GCP) is a leading set of cloud computing services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your organization to extend your existing IT resources with the Google Cloud Platform, and Progent's DBA consultants can help you make your critical applications cloud friendly so your remote workers can benefit fully from Google Cloud Platform services. Progent's consultants can help your organization to set up virtual machines on Google Cloud Compute Engine, design a cost-effective storage system with Google Cloud Storage, and simplify identity control for remote workers with Google Cloud Identity. Progent's experts can also assist your organization to use GCP's unified management technology to administer and track your Google Cloud ecosystem. To find out, visit Google Cloud Platform (GCP) consulting services.
Help Desk Services for Teleworkers
A rapid, enterprise-wide switchover to a from-home business model, which could be activated by an epidemic or as part of a disaster recovery plan, can overwhelm even the most efficient in-house Support Desk. Progent's Help Desk services make it possible for organizations to outsource or supplement their Support Desk with Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Support Desk support services utilize Progent's nationwide team of remote technical support experts combined with enterprise-class ticketing and tracking software to offer an economical, state-of-the-art Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of online Level 1 desktop technical support from help requests through trouble ticket generation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables telecommuters to monitor or revise the status of their active tickets, enter information, and upload screenshots or relevant files. Support services are delivered at a significant price reduction off Progent's ordinary Level 1 desktop service charges, and Progent offers optional rapid hand-off to Level 2 and Level 3 support specialists to deal with complex issues. To find out more, visit Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Help Desk Call Center Augmentation Service allows your company to augment your current Support Desk team by sharing responsibilities for Support Desk support seamlessly between your in-house support personnel and Progent's extensive roster of desktop support technicians and subject matter specialists. Progent's co-managed Support Desk service uses a co-sourcing support model based on the number one professional services automation (PSA) tool for handling service requests and trouble tickets, assigning ownership, tracking progress, and producing management reports. For details about how Progent's Help Desk Call Center Augmentation Services can enable your business to deliver best-in-class technical support to your teleworkers, go to Progent's Help Desk Call Center supplementation Services.
Security for At-Home Workers
Work-from-Home (WFH) staff members typically use their own devices and often work in a poorly secured physical area. This multiplies their susceptibility to malware attacks and calls for careful deployment of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough user training, and the development of security policies built on best practices. Progent's veteran roster of IT security support consultants can help your business to design, configure and manage a compliant cybersecurity solution that protects vital information assets in environments that include an at-home workforce.
Firewalls allow you to build a network environment that can be securely utilized by on-premises users as well as by an at-home workforce, mobile workers, suppliers, clients, and other stakeholders. Modern firewall devices allow you to configure and manage different access rights to various groups of users and to expand your network and modify your security as your company evolves and as network attacks grow more complex. Progent works with both current and legacy security appliances from all major manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For details about Progent's firewall configuration expertise, visit firewall support expertise.
Remote Endpoint Security Monitoring makes it easy to track the various devices used by teleworkers and either block or identify and respond to the latest threats like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint agent is put on every protected endpoint, monitoring all activity and utilizing advanced machine learning and full execution context from SentinelOne to identify zero-day threats before they can spread. When a cyberattack is discovered, ProSight Active Security Monitoring instantly disconnects the targeted device from the network to contain the malware. Since the ProSight ASM agent is self-contained, endpoints stay protected even if they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To find out more about ProSight Active Security Monitoring, see remote endpoint security monitoring for teleworkers.
Progent's Duo authentication Managed Services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. Using 2FA, when you sign into a secured online account and enter your password you are asked to confirm who you are via a device that only you have and that uses a separate network channel. A wide selection of out-of-band devices can be utilized as this second means of ID validation such as an iPhone or Android or wearable, a hardware token, a landline phone, etc. You may designate multiple verification devices. For details about ProSight Duo identity authentication services, refer to Duo MFA two-factor authentication services for an at-home workforce.
Security Audits can evaluate the exposure of your network to all types of external and local security threats for an environment that incorporates remote workers. Progent can deploy remote, automated cybersecurity inventory software for rapidly and affordably detecting a broad range of security weaknesses that can be surfaced over the Internet. Progent's endpoint security audit experts, which can be managed by data security professionals with top certifications such as CISM, ISSAP, and GIAC, can help your business to audit your processes and governance policies and assess your network architecture to enable you to implement top-level security for your remote workers.
Horizon3.ai's NodeZero Penetration Testing Platform is a cutting-edge penetration test (pentest) product family that can deliver automated testing of your work-from-home environment and your internal and perimeter networks to help you identify, rank, remediate, and verify cybersecurity vulnerabilities before malicious hackers can take advantage of them. Progent's pentest experts can help you to deploy NodeZero to carry out comprehensive pentests of your perimeter and your internal IT infrastructure in order to evaluate your current security posture. Progent's NodeZero experts can also help you to harden your existing network security and can help you to design and implement a cohesive cybersecurity strategy that simplifies management and delivers maximum cyber defense for on-premises, cloud-based, at-home, and perimeter IT assets. To find out more information about Progent's vulnerability analysis services based on on NodeZero's penetration test products, refer to Consulting Services for NodeZero's PEN Test Products.
Download White Paper: Securing a Work-From-Home Environment
To read or download a white paper describing key things to focus on for protecting a network that includes work-from-home staff, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Remote Workers
The field of Data Protection involves saving and recovering vital information in order to prevent data loss and reduce recovery time and effort in the event of storage system problems resulting from hardware issues, programming glitches, human error, cyber attack, or any other reason. Reliable data protection solutions can be particularly challenging to design and maintain in hybrid networks that incorporate in-house data centers, public clouds, and at-home workers.
- Backup/Recovery solutions for remote workers must address multiple types of personally owned endpoints. Progent offers quick remote help from consultants knowledgeable about a broad range of platforms for backing up Windows, Apple and Linux/UNIX servers and desktops as well as laptops, iPads and smartphones. Popular backup/restore products supported by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up resources distributed across a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery service that utilizes cloud-based storage and features fine-grained restore and unified management capabilities.
- Disaster Recovery/Business Continuity plans commonly envision circumstances that require a temporary changeover to a work-at-home environment. Progent's senior disaster recovery planning consultants and business continuity specialists can help your company to develop, document and test a DR/BC plan that addresses the process of switching to an at-home workforce.
Unified Management for Remote Workers
Microsoft has rebranded and reshuffled its endpoint management platforms under the name Microsoft Endpoint Manager, which includes Intune for cloud management of remote devices and Configuration Manager for managing onsite computers. Endpoint Manager offers a centralized platform for safeguarding critical information by controlling on-premises, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud service for managing and protecting mobile devices and software. Managed endpoint computers can be personally owned or business owned. IT administrators managing the endpoint devices of telecommuters can utilize Intune to provision and validate applications on managed devices, push updates and certificates, set up rules for permission to access data and networks, set passwords, establish VPN tunnels, determine how telecommuters share information, establish threat defense, verify compliance, and delete sensitive information from missing, stolen or deactivated endpoint devices. Microsoft Intune works with Apple iOS, Android, Windows, and macOS/OS X devices. To learn about Intune and how Progent can help you to use Microsoft's Endpoint Management to manage the devices of your telecommuters, refer to Intune remote device management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management platform that helps network managers to keep offsite endpoint devices up to date and protected. Workspace ONE incorporates VMware AirWatch for unified endpoint administration plus VMware's Horizon virtual software delivery technology for authorization control, app management, and setup management of endpoint computers. Workspace ONE runs with devices powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises product through a one-time purchase. Top features of VMware Workspace ONE include rapid over-the-air provisioning of out-of-the-box notebooks, quick onboarding of new employees, policy set up and enforcement for all classes of endpoints, unifies reporting and performance analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud services. For information about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE mobile device management consultants.
Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining a productive work-from-home solution for your Cheyenne, Wyoming company, call
An index of content::
Private Cloud Hosting for Virtual Data Centers Engineer
ProSight Virtual Machine Hosting Consultants
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small company's production servers in a solution that gives the highest degree of dependability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting and management options are built on proven virtualization techniques that allow small businesses with multi- platform IT systems to save significantly on the expense of capital equipment, system support, and network management while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.
Offsite Workers Data Protection Engineer
Remote Support Teleworker Data Protection
Progent can assist small and medium-size businesses to design, implement, validate and maintain backup/restore systems for offsite workers.
Online Technical Support Microsoft Windows 2008 R2
Computer Engineer Microsoft Windows 2008 R2
Microsoft Windows Server 2008 is an important advance in making information networks more protected and fault tolerant, easier to virtualize and administer, faster, and able to provide a better platform for web hosting and development. Progent can assist your business get the most from the improvements incorporated into Windows Server 2008 by delivering certified consulting, technical support, training, staffing, network monitoring, and security expertise.
Phobos ransomware hot line Specialists
ransomware data restore Consulting
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Microsoft Exchange 2013 Remote Technical Support
Engineers Exchange 2013 Upgrade
Exchange Server 2013 incorporates significant improvements to the capabilities of Exchange Server 2010 and delivers important innovations as well as a redesigned architecture. These enhancements affect vital areas such as ease of administration, high availability (HA), security, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the potential advantages of migrating to Microsoft Exchange 2013, design a cost-effective validation and rollout plan, and educate your IT team to maintain your Exchange 2013 solution. Progent also offers ongoing online consulting and support and management services for Microsoft Exchange 2013.
SharePoint 2013 Integration
SharePoint 2013 Migration Network Consultants
Progent has been providing SharePoint support since the initial SharePoint product was released more than two decades ago, and Progent has the scope of technical knowledge to assist businesses of any size to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that bring significant business value to your information network. Progent's Microsoft-certified consultants can assist you to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration solution; determine if an on-premises, Cloud-based or hybrid configuration is most sensible for your organization; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can help in specific jobs associated with your SharePoint 2013 deployment.
Remote Monitoring and Reporting Consultant Services
Remote Network Monitoring Technology Consulting Services
Even if your company has a small computer support group and a limited IT budget, your information network can still feature the same high availability and responsiveness that once needed a large in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier network consultants, the latest system management software for 24x7 monitoring and alerts, and cost-effective support packages such as a help desk service to keep your vital network applications and servers operating.
Juniper NetScreen Auditing
Security Group Juniper NetScreen VPN
Progent's Juniper-authorized NetScreen consultants can help you to install and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to the latest Juniper technologies, and repair network infrastructure problems in all-Juniper or mixed-technology environments.
Firewall Configure Symantec Raptor
Symantec Security Network Intrusion Penetration Testing
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and Symantec VPN appliances such as the Raptor and Symantec VelociRaptor line or help you upgrade to current firewall technology. Progent can also help you design and execute a complete security plan that can incorporate firewall and VPN appliances and software, outsourced security and virus protection services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the skill to be your one-stop resource for on-going technical support, maintenance, education, and security expertise.
Service Database Consultants
Service Database Network Consulting
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all billed support activities. Unlike many independent consultants or local service organizations who offer minimal documentation or details of tasks performed, every service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service reports transmitted by every staff member to every client. The practice of detailing and archiving service records allows more efficient service and avoids a slew of common problems such as when a service client is virtually held captive to a consultant who refuses to release vital service information.
SQL Server 2019 Migration Network Consultants
Microsoft SQL Server 2019 Remote Support
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer economical online and on-premises expertise, software development, and technical support services for organizations of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers plan and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based components into a seamless intranet system.
Windows Server 2022 Virtual Machine Onsite Technical Support
Windows Server 2022 Storage Replica IT Consultants
Progent's Microsoft-certified Windows Server 2022 consultants can assist your organization to design and carry out an efficient migration to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with an on-site implementation of Windows Server 2022.
Technology Professional ransomware cleanup and restore
24x7x365 ransomware removal and restore Specialist
Progent's ransomware consultants can help your business to evaluate your ransomware vulnerability, remotely monitor and protect your network, help with settlement negotiations with a hacker, and reconstruct an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Dynamics GP Software Consulting
Dynamics GP Accounting Technical Consultant
Dynamics GP 2010 software is a full-featured business management platform that integrates information and operations across your business, communicates seamlessly with other applications, and brings together employees, clients and vendors regardless of time or place. Created for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide functionality for financials, management reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field force automation, manufacturing, retail, and online business services. Progent can show you how to set up and maintain a reliable, protected computer and communications environment to support Microsoft Great Plains, and can provide expert Great Plains professionals to help your company benefit from the full potential of Microsoft Dynamics GP 2010.
Windows Server 2022 Secured-core server Computer Consultant
Windows Server 2022 Secured-core server Help and Support
Progent's Microsoft-certified Windows Server 2022 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with a self-hosted installation of Windows Server 2022.
Engineers Google GCP Cloud Storage integration
Google Cloud Kubernetes Professional
Progent offers cost-effective online and onsite support to help businesses to move all or part of their critical network resources to Google Cloud Platform (GCP). This can save time and equipment expense and allow access to Google's state-of-the-art AI and machine learning tools. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
Microsoft T-SQL Programmer
SQL Programming Companies
Microsoft SQL Server 2005 delivers powerful, familiar tools to computer experts and network users, lessening the complexity of creating, deploying, managing, and accessing company information and database applications in environments ranging from handheld devices to corporate information systems. The sophistication and integration demands of Microsoft SQL Server 2005 require a network consulting firm with real-world experience and wide knowledge in planning and building information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
ProSight Virtual Server Private Cloud Hosting Engineer
Professionals Private Cloud Virtual Datacenter Hosting
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small organization's servers in an environment that delivers the maximum level of dependability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting and management services are built upon mature virtualization techniques that enable small businesses with mixed- platform IT systems to save dramatically on the costs of capital investments, infrastructure maintenance, and network administration while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.
Microsoft Windows 2003 Technology Consulting Services
Windows 2003 Configuration
Progent's Microsoft-certified Windows 2003 Server engineers offer computer help and expert consulting for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows Server 2000. Progent's Windows Server 2003 upgrade, integration, update, and maintenance offerings include system planning, installation, project management, on-site and off-site network support and troubleshooting, Call Center services, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.
SCCM MDM Technical Support Services
24-Hour SCCM Software Inventory Onsite Technical Support
Configuration Manager automates application and device deployment and updating, simplifies security and compliance settings control, keeps track of network resources, protects against company data leakage, provides network health monitoring, allows secure end-user self service, and delivers a single control mechanism for administering mixed-OS ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can help you with any facet of planning, implementing, using and troubleshooting a SCCM solution for on-premises, cloud, or hybrid networks.
Emergency Windows Server 2019 Windows Time Service Network Consultants
Information Technology Consulting Windows Server 2019 PowerShell
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can help your organization to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Hornetsecurity 365 Total Backup Integration
Best Online Troubleshooting Altaro Microsoft 365 Total Mailbox Backup
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Microsoft ISA Server Remote Technical Support
Integration ISA Server
Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with many sites, mobile workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to assist your company in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that meets your network protection requirements without adversely restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of ISA Server.
CCIE Certified Nexus 7000 Switch Consulting Services
Nexus 7000 Switch Consulting Services
Cisco Nexus switches are designed to provide the throughput, expandability, dependability, cloud readiness, capacity, security and manageability required to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants are available to provide online and on-premises consulting and troubleshooting services to help you to design an optimal network topology, build pilot environments to confirm your network design, deploy Nexus switches, define and enforce effective policies, perform security vulnerability tests, configure advanced monitoring and alert systems, fully utilize resources by means of virtualization technologies, troubleshoot switching and routing issues, maximize performance, perform capacity planning, and take advantage of the advanced zero-downtime features available for Cisco's Nexus family of switches. Progent's consultants can also assist your business to upgrade non-disruptively from legacy Nexus models or Catalyst switches to up-to-date Nexus platforms.
WannaCry ransomware recovery Consultant
Conti ransomware recovery Technology Professional
Progent's experienced ransomware recovery consultants can help you to reconstruct a network victimized by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or Locky.
SharePoint Portal Server 2007 Online Help
Microsoft Office SharePoint Server 2007 Remote Support Services
Progent's Microsoft-authorized experts can help you rationalize the economic justification for implementing SharePoint Portal Server 2007, consult with you on the appropriate version of Microsoft SharePoint for your application, provide configuration and deployment services, help you to set up MS SQL Server as a supporting database, optimize your network infrastructure, integrate your off-the-shelf and customized application software to work with SharePoint Portal Server 2007, design a company-wide security plan that incorporates portal solutions, and deliver maintenance and Help Desk services.
Locky ransomware recovery Professional
ransomware removal and file restore Consult
Progent's ransomware experts can assist you to evaluate your ransomware vulnerability, remotely monitor and guard your IT environment, assist with negotiating a settlement with a hacker, and rebuild a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
CISSP-ISSAP Security Technology Professional
CISSP Certified Security Manager Services
Progent's CISSP-certified network security experts can help businesses of any size with any aspect of IT security. Progent can help create cost-effective cybersecurity systems that guard a small office from advanced threats or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid networks that support onsite, online, and mobile clients sharing network resources distributed over multiple physical sites and public and private clouds.
Management Reporting Programmer
SharePoint Outsourced Programming
Progent's expert programmers, database architects, and project managers can help large businesses to carry out development programs for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to veteran project managers for advanced planning and project co-ordination or Progent can help clients fill in expertise gaps by offering database architects and programmers skilled in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist businesses to integrate SharePoint with additional data sources such as Microsoft SQL and Office Excel to create data-driven intranets and web portals. Progent also offers experience with multiple web development tools and can help clients to create, enhance, repair, or port web-based applications to take advantage of the most current web technology.
WatchGuard Firebox T-Series Firewall Network Security Audit
Immediate Auditor WatchGuard Firebox M5600 Firewall
Progent offers consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and maintain a WatchGuard Firewall/VPN product that fits your security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewall solutions.
Citrix virtual desktops Consultant
24-7 XenDesktop Remote Troubleshooting
For desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can assist your company to design a XenDesktop solution that maximizes the business impact of your IT system; integrate XenDesktop software with your physical and virtual servers, user devices, and peripherals; upgrade your older desktop virtualization software to the latest releases of XenDesktop; and provide advanced online troubleshooting. Progent can also instruct your network managers to follow best practices to manage XenDesktop effectively.
Windows 10 OneDrive Network Consulting
Windows 10 Training Support and Help
Progent's Windows consultants can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Windows. Online and onsite evaluation and upgrade support for Microsoft Windows 10 offered by Progent include ROI estimates, project supervision, application compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile management and synchronization, teleworker connectivity, security and compliance, automated provisioning and management, network optimization, Wi-Fi support, business continuity planning, custom training for IT support staff and users, and post-migration Call Center support services.
Microsoft Dynamics GP ERP On-site Support
Dynamics GP Great Plains Software IT Services
Key characteristics of Microsoft Dynamics GP accounting include a modular design that allows you to license just the functionality you require, a standardized foundation based on Microsoft technologies to secure your investment and offer a tightly integrated environment, advanced reporting services that permit you to monitor all activities, income and expenses and sales patterns, compatibility with Microsoft Office to enable access to business data, the ability to process information from almost any db software or workstation application into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it easy to develop specialized applications. Progent can help you set up and maintain a reliable, secure server and communications infrastructure to support Dynamics GP/Great Plains, and can provide experienced GP support professionals to show you how to convert the powerful features of Microsoft Dynamics GP business accounting software into a high-value business management solution.
Remote Support MFA and Single Sign-on
Duo Zero Trust Cybersecurity Online Troubleshooting
Progent's Duo services utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Microsoft Entra Professionals
CCIE Expert Certified Microsoft Azure cloud integration Contract Programmer
Progent can help you with any aspect of Microsoft Azure migration including requirements definition, readiness evaluation, solution architecture, pre-production testing, implementation, centralized administration, performance tuning, software license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can assist you to configure and troubleshoot firewall appliances and VPN connections so your clients can securely access to Azure-based services, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft technologies to work in the cloud including Windows Server, Exchange, SQL and Skype for Business. Progent can also assist you to create a hybrid cloud environment that seamlessly integrates physical datacenters with Azure services.
ISSAP Certified Security Firm
Consulting Services Cybersecurity Architecture
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification as a result of thorough examination and significant work with information security design. ISSAP consultants have in-depth knowledge of access management systems and methodologies, telecommunications and network protection, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security specialists can help your business with all aspects of architecture security.
Largest Support and Setup Network Support Help Desk Services
Desktop Help Desk Outsourcing Services Support and Help
Progent's Co-managed Help Desk service allows your IT organization to share the load for Help Desk support transparently between your in-house IT staff and Progent's pool of seasoned technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation tool for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.
On-site Support Apple Macintosh
iPhone 5 Onsite Technical Support
Progent's consultants can provide Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Microsoft Entourage and email help, network protection services, and custom training. Progent can help businesses to upgrade to macOS from OS X or other earlier versions of Apple OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent can also assist you with iPhone support and iPad management, or migrating to Apple's iCloud. For business networks based solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, configuring and supporting a network environment that is available, safe, fast and able to achieve your organization's objectives.
Engineers Virtual Server 2005
Consultant Services Virtual Server 2005
Microsoft Virtual Server 2005, run on the Windows Server 2003 platform and powered by technology first developed by Connectix, delivers the performance needed to carry out hardware reduction, application upgrade, and server isolation projects through virtualization techniques in an enterprise-ready computing environment with advanced expandability, manageability, and availability. Microsoft has aimed Virtual Server at businesses wishing to improve operational efficiency in software development and piloting, migration from outdated mission-critical software, and server consolidation. Progent's professional Virtual Server experts can assist your business to evaluate and deploy Microsoft Virtual Server 2005.
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